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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73153 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136360 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77802 Views
90 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263096 Views
157 replies
13 likes
Can I pay my subscription using internet banking???
Can I pay my subscription using internet banking???
Spotify Star
652 Views
1 replies
0 likes
quería cambiar a un plan individual pero luego de haber hecho los pasos me arrepentí pero no me sale alguna opción para cancelar la acción. Que puedo hacer?
quería cambiar a un plan individual pero luego de haber hecho los pasos me arrepentí pero no me sale alguna opción para cancelar la acción. Que puedo hacer?
Moderator
3104 Views
5 replies
0 likes
Today Spotify did automatical monthly payment to buy Premium Individual, as usual, but I was wondering if I can switch to Duo without losing money?
Today Spotify did automatical monthly payment to buy Premium Individual, as usual, but I was wondering if I can switch to Duo without losing money?
Spotify Star
257 Views
1 replies
0 likes
Plan: Premium IndividualCountry: USADevice: motorola gplay 2021OS: Android 11 My Question or IssueI am unable to use premium features on my premium individual account. Specifically, when I try to shuffle I get the message 'you have discovered a premi...
Plan: Premium Individual Country: USA Device: motorola gplay 2021 OS: Android 11 My Question or Issue I am unable to use premium features on my premium individual account. Specifically, ...
Spotify Star
480 Views
5 replies
0 likes
Tengo abono y entro a la app y es el free, me sugiere q me pase a premium y ya tengo debitado los 5 dólares en mi tarjeta
Tengo abono y entro a la app y es el free, me sugiere q me pase a premium y ya tengo debitado los 5 dólares en mi tarjeta
Moderator
230 Views
1 replies
0 likes
Na opção no cartão fica dando loading infinito
Na opção no cartão fica dando loading infinito
Moderator
305 Views
1 replies
0 likes
Hiwe have a duo plan - I am the account holder/manager and my wife is plan member. whenever either of us plays music on our device(eg iPhone) it plays the music on the other person’s device. We can’t both listen to separate music at the same time. He...
Hi we have a duo plan - I am the account holder/manager and my wife is plan member. whenever either of us plays music on our device (eg iPhone) it plays the music on the other person’s devic...
Spotify Legend
566 Views
3 replies
0 likes
I have subscribed to a duo plan in June, but despite giving the same address, my partner was never able to access that plan. This means that since June I'm paying for a duo plan but only one person (me) has access to it. Grateful for any help. Thanks...
I have subscribed to a duo plan in June, but despite giving the same address, my partner was never able to access that plan. This means that since June I'm paying for a duo plan but only one person (...
Spotify Star
257 Views
1 replies
0 likes
my boyfriend invited me to join a duo plan, I added our address, where we currently live, he has the same address in his account as well. The only difference is that my account's country is Serbia, where we live, and his account's country is Kazakhst...
my boyfriend invited me to join a duo plan, I added our address, where we currently live, he has the same address in his account as well. The only difference is that my account's country is Serbia, w...
Spotify Star
334 Views
1 replies
0 likes
I activated Premium last week but according to the App (on iPhone 12 and in the Desktop App) I am still on a free plan. - Paid through PayPal - My account says I have the Premium subscription- I have a Spotify invoice stating I paid on August 16th.- ...
I activated Premium last week but according to the App (on iPhone 12 and in the Desktop App) I am still on a free plan. - Paid through PayPal - My account says I have the Premium subscription ...
Spotify Star
966 Views
6 replies
0 likes
can't redeem gift card
can't redeem gift card
Not applicable
1928 Views
3 replies
0 likes
Hello friends.I hope you will be able to help me out.I'm having a funny problem with the subscription dates. My current premium subscription ends on Sep 16th and I want to change to Duo, but the new billing period would start on Sep 7th...Does that m...
Hello friends. I hope you will be able to help me out. I'm having a funny problem with the subscription dates. My current premium subscription ends on Sep 16th and I want to change to Duo, but the ...
Spotify Star
578 Views
5 replies
0 likes
I also have a gift acrd that does not work. I have checked the Countries, the 0/O...Its' so frustrating the support is useless!...
I also have a gift acrd that does not work. I have checked the Countries, the 0/O...Its' so frustrating the support is useless!...
Moderator
346 Views
1 replies
0 likes
I’ve had premium duo for nearly a year and my husbands account still has ads. He verified his info, etc but it’s got the exact same ads as Spotify free. Can someone explain why we are unable to fix this? An actual person to talk to or email would be ...
I’ve had premium duo for nearly a year and my husbands account still has ads. He verified his info, etc but it’s got the exact same ads as Spotify free. Can someone explain why we are unable to fix t...
Spotify Star
641 Views
1 replies
0 likes
I can't update my payment info, I've tried literally every possible route and the website glitches out and just gives me a blank black screen with a "back" arrow and I can't message anyone for help because that screen win't load either, has this happ...
I can't update my payment info, I've tried literally every possible route and the website glitches out and just gives me a blank black screen with a "back" arrow and I can't message anyone for help b...
Spotify Star
381 Views
1 replies
0 likes
PlanPremiumCountryKazakhstanDevicePCOperating SystemWindows 11My Question or IssueThe question is too simple, but I did not find the answer to it.1. If I forgot about the spotify subscription and the money was withdrawn, is it impossible to return th...
Plan Premium Country Kazakhstan Device PC Operating System Windows 11 My Question or Issue The question is too simple, but I did not find the answer to it. 1. If I forgot about the spotify ...
Spotify Star
379 Views
1 replies
0 likes
PlanPremiumCountryAustriaDeviceGoogle Pixel 6AOperating System My Question or IssueMy partner still has an active Premium subscription and wants to join my Duo subscription. When doing so she is presented the "An error occurred" page. How can she joi...
Plan Premium Country Austria Device Google Pixel 6A Operating System My Question or Issue My partner still has an active Premium subscription and wants to join my Duo subscrip...
Spotify Star
277 Views
1 replies
0 likes
PlanPremiumCountryArmenia DevicePC, Mi 9TOperating SystemAndroid 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be Spotify Duo and Family plans for my country?
Plan Premium Country Armenia Device PC, Mi 9T Operating System Android 11, Windows 10 I noticed there are other subscription plans in other countries. Will there be ...
Spotify Star
3611 Views
3 replies
3 likes
Buenos días, verán a las 10 59 hora ciudad de México dle día 19 de agosto del 2023 intente unirme a spotify prime pero no me dejo q por q la tarjeta ya se había usado quiero saber como me lo pueden compensar o si me pueden dar el premium o si me pued...
Buenos días, verán a las 10 59 hora ciudad de México dle día 19 de agosto del 2023 intente unirme a spotify prime pero no me dejo q por q la tarjeta ya se había usado quiero saber como me lo pueden c...
Spotify Star
595 Views
1 replies
0 likes
Sir I created a spotify account on August 9 with my mobile number. I set up AutoPay from PhonePay to get a three month subscription. But now I can't remove autopay. The account is not logging in with the mobile number. Autopay cannot be removed from ...
Sir I created a spotify account on August 9 with my mobile number. I set up AutoPay from PhonePay to get a three month subscription. But now I can't remove autopay. The account is not logging in with...
Spotify Star
1143 Views
1 replies
0 likes
