Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
- 165766 Views
- 110 replies
- 12 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ask here for help with Premium, payments and trials.
Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
today they debited the money for the subscription, how to return it and issue another one?
Hi, I'm from Quebec and I want to subscribe to Spotify for the first time. I'm trying to subscribe to the duo plan since February.Since then, there is always a promotion on all the plans.I think it's because of the promotions that I cannot subscribe....
I have Duo & have sent the link via Messenger to my wife to activate her as the other user. She already had a free Spotify account. She clicks the link which opens her Spotify but nothing happens to prompt her to verify her address & activate Duo. Ho...
Hi i purchased Duo ...Sent link to my husbands messenger several times but its not working his end ??? Any ideas please
Hi! I would like to deactivate Hulu from my Spotify Premium Student subscription so I can sign up for Hulu without ads - however, there is no longer a deactivate button on the My Services page. How can I deactivate my Hulu subscription without cancel...
PlanPremiumCountryRomaniaDeviceAnyOperating SystemAny My Question or IssueCan I buy and use gift cards for upgrading to premium in Romania? Where can I do it?
PlanPremium Mini / Premium (One Time Payment)CountryPhilippinesDeviceSamsung A52Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was subscribed under Premium Mini for a week, and when it only had a day left to expire, I u...
I paid for premium duo however I was initially on a premium individual subscription. The receipt shows that the payment was for duo but on Spotify when you go to view plan, it shows that the premium individual got renewed for a whole year and not the...
Hi Folks, thanks for the help in advance. I’ve got a Singtel Music (Spotify) that i’ve apparently cancelled. Checked with Singtel twice and it’s been cancelled since 7th April 2020 however, it’s still showing on my Spotify account that it’s active. I...
Hi, I currently have an individual premium plan with a duo. I want to change to the family plan but I would like to know if making the change eliminates the duo plan subscription and only the new family subscription will remain. Thanks PlanPremium / ...
Olá, gostaria de saber porque não estou conseguindo acessar minha conta premium, estou com o pagamento em dias, mas já faz mais de 4dias que paguei e sem percebe já efetuei mais de 2 pagamentos da mesma fatura, nem por isso houve a liberação do meu a...
I signed up for shared premium. Why am I still hearing commercials?
En dias anteriores adquiri paln duos pero primero por mas que pusiera la misma direccion no dejeba continuar y ya no registra el link para registar a ala segunda persona, no me deja registrar a la otra persona
My Question or IssueWhatever which kind of plan i select, i have this message : «Sorry, you are not eligible for that plan. Here are some other ways to get Premium.»I saw the exclusion of Quebec for the trial, but I just want to pay listen music...So...
im using my premium account on my phone and i want to change the bank account where they crediting my account. is it possible? thank you.
I have just signed up to Duo and verified my address, then invited my partner. My parter has followed the invite URL and entered the exact same address as me but it says our addresses do not match. So pathetic! Does Spotify even care about usability?
PlanFree rn but gonna upgrade laterCountryIndiaDeviceHP EliteDesk 800 G2 SFFOperating SystemWindows 10 My Question or IssueWhen I try to make a payment to spotify for the Premium Duo subscription, and select the UPI payment method, it is redirecting ...
PlanFree/PremiumCountryCiudad de México Device(iPhone 13)Operating System(iOS 10) My Question or IssueThey charged me for my subscription and it says that due to non-payment I went from premium to free.Me cobraron mi suscripción y dice que por falta ...
PlanoPremiumPaís Brasil Dispositivo(iPhone 11)sistema operacional(iOS 16.3.1, Windows 11) Minha dúvida ou problemaHoje pela manhã foi realizada a cobrança do meu plano premium e o momento não foi liberada suas funcionalidades até.
Hey, i paid for a monthly subscription w paypal but then it said there was an error but it did take my money, what do i do?? HELP.