Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 106707 Views
- 70 replies
- 9 likes
- 106707 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13178 Views
- 24 replies
- 2 likes
- 13178 Views
- 24 replies
- 2 likes
Why does Spotify keep kicking one of our family members out of premium?
We have premium. It takes 6 family members. We only have four. Every time I send my son a invitation he gets confirmation and is kicked off by the next day. Very frustrating. I pay for this and can’t use it properly and have to jump through hoops to ...
- We have premium. It takes 6 family members. We only have four. Every time I send my son a invitation he gets confirmation and is kicked off by the next day. Very frustrating. I pay for this and can’t...
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- Spotify Star
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Necesito ayuda. No recuerdo mi nombre de usuario ni contraseña. Soy premium
Soy premium pero no puedo acceder
- Soy premium pero no puedo acceder
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
I'm trying to update my payment but it's not working and my subscription ex
What can I do
- What can I do
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Address verification and add partner keep coming up as an error
I just started the duo plan and need to update and verify my address but it keeps coming up as an error and jumps back to the account overview screen , it won’t let me do anything
- I just started the duo plan and need to update and verify my address but it keeps coming up as an error and jumps back to the account overview screen , it won’t let me do anything
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
Spotify duo not letting me invite
When I go to invite for duo I hit the button then nothing happens? It's the button in settings then premium plan then plan overview and the button says 1 account available
- When I go to invite for duo I hit the button then nothing happens? It's the button in settings then premium plan then plan overview and the button says 1 account available
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- Spotify Star
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Because of hackers. i changed parxmultiple times missed exatly
It's a premium family account im my sister name.hilda we have it for 10 years my . couldn't recover can u helpw
- It's a premium family account im my sister name.hilda <removed> we have it for 10 years my <removed>. couldn't recover can u helpw <Community Star edit: removed sensitive info...
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
no me deja pasarme a premium y ya lo tenia me lo quito de repente
de la nada me regreso a plan gratuito y revise la tarjet y si tiene saldo pero no me deja ponerla dice "error de pago" y lleva asi toda la semana
- de la nada me regreso a plan gratuito y revise la tarjet y si tiene saldo pero no me deja ponerla dice "error de pago" y lleva asi toda la semana
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Solved!! I can't get a premium account, it says I am not eligible
Hi,I'm from Quebec (Canada) and when I want to subscribe to a familial or duo premium account, this message pops in : Sorry, you're not eligible for the plan you selected. But here are more ways to get Premium!I have tried many troubleshooting soluti...
- Hi, I'm from Quebec (Canada) and when I want to subscribe to a familial or duo premium account, this message pops in : Sorry, you're not eligible for the plan you selected. But here are more ways to...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Accidental purchase of yearly subscription
PlanPremium My Question or IssueRecent my card was charged for a yearly plan of soundtrap and I was wondering if there is any way possible of getting the money back
- Plan Premium My Question or Issue Recent my card was charged for a yearly plan of soundtrap and I was wondering if there is any way possible of getting the money ba...
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Spotify wants me to upgrade even though i upgraded
It just started happening today, i don't know what to do
- It just started happening today, i don't know what to do
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Realice mi pago pero me cambio de usuario
Como regreso a mi usuario original pero con mi plan que pague ahora
- Como regreso a mi usuario original pero con mi plan que pague ahora
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
I wanted to test the three months free premium but i didn't receive premium
All of the 3 Months of the free premium testing i didn't receive premium features however after that i got charged the monthly fee for spotify premium but am still not able to use it
- All of the 3 Months of the free premium testing i didn't receive premium features however after that i got charged the monthly fee for spotify premium but am still not able to use it
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- Spotify Star
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
No me activaron el un mes gratis por comprar por primera vez premium
No me dieron la promoción de un mes gratis
- No me dieron la promoción de un mes gratis
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
I can't hear music in offline even on premium plan.
I signed spotify premium few hours ago, and now I'm trying to put my playlist without wi-fi, and with offline mode, but the playlist I put doesn't play. Others playlists play, but this one doesn't. Why?
- I signed spotify premium few hours ago, and now I'm trying to put my playlist without wi-fi, and with offline mode, but the playlist I put doesn't play. Others playlists play, but this one doesn't. W...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Change from Duo to Family
PlanDuo PremiumCountryGermanyMy Question or IssueI currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I had created the Duo account before. Now, when I try to join the F...
- Plan Duo Premium Country Germany My Question or Issue I currently have Premium Duo and want to join a Premium Family. It's the same address and my parents created the Family account while I had ...
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- Spotify Star
- 230 Views
- 1 replies
- 0 likes
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DuoPremiumSubscription
- 230 Views
- 1 replies
- 0 likes
музыка
Здравствуйте, такой вопрос а можно использовать музыку на свой видео ролике в ютубе?
- Здравствуйте, такой вопрос а можно использовать музыку на свой видео ролике в ютубе?
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution can’t purchase solo premium in quebec
So basically for the last 2 weeks i’ve been trying to figure out a way to buy spotify premium solo for myself. I’ve searched everywhere online and no solution. i live in quebec city and every time i try to click the stup** link it gives me an error s...
- So basically for the last 2 weeks i’ve been trying to figure out a way to buy spotify premium solo for myself. I’ve searched everywhere online and no solution. i live in quebec city and every time i ...
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- Moderator
- 1093 Views
- 7 replies
- 0 likes
- 1093 Views
- 7 replies
- 0 likes
Superuser Contribution Lost my Premium + Hulu plan option
Hi, I previously was on the student premium plan, with Spotify + Hulu + Showtime, and when I finished with school that plan switched to a $9.99 Spotify + Hulu plan. I recently wanted to make the switch to a Duo plan, but realized too late that Duo wo...
- Hi, I previously was on the student premium plan, with Spotify + Hulu + Showtime, and when I finished with school that plan switched to a $9.99 Spotify + Hulu plan. I recently wanted to make...
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- Regular
- 1137 Views
- 3 replies
- 1 likes
- 1137 Views
- 3 replies
- 1 likes
Spotify mudou do plano universitário para o premium sem solicitação
Durante todo o ano de 2022 utilizei o Spotify com plano universitário, e ao chegar o dia do pagamento do mês de janeiro de 2023 fui cobrado pelo plano premium sem ter feito nenhuma alteração!
- Durante todo o ano de 2022 utilizei o Spotify com plano universitário, e ao chegar o dia do pagamento do mês de janeiro de 2023 fui cobrado pelo plano premium sem ter feito nenhuma alteração!
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- Spotify Star
- 297 Views
- 1 replies
- 0 likes
- 297 Views
- 1 replies
- 0 likes
cant acess free content when loggdd out
PlanFree My Question or IssueWhen I log out and login or log in in another device, a try a free trial of spotify screen which I can't do anything but click the options. Is there a way to surpass it.?
- Plan Free My Question or Issue When I log out and login or log in in another device, a try a free trial of spotify screen which I can't do anything but click the options. Is there a way to...
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes