Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 143777 Views
- 99 replies
- 12 likes
- 143777 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16743 Views
- 27 replies
- 4 likes
- 16743 Views
- 27 replies
- 4 likes
Superuser Contribution From Spotify Family by KPN to Spotify
We currently have a Family account in the Netherlands through Dutch partner KPN. We will end the KPN subscription because we are going to provider Ziggo and KPN says teh will automatically end as Spotify. We want to keep Spotify family (KPN offers th...
- We currently have a Family account in the Netherlands through Dutch partner KPN. We will end the KPN subscription because we are going to provider Ziggo and KPN says teh will automatica...
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- Moderator
- 487 Views
- 3 replies
- 0 likes
- 487 Views
- 3 replies
- 0 likes
Superuser Contribution Name: Nurhan name
Hello, I have an Individual Premium subscription in Spotify and money was withdrawn from me today how can I cancel the subscription and return my money because they were for a gift to my mother, I saved up for a long time and just today I wanted to g...
- Hello, I have an Individual Premium subscription in Spotify and money was withdrawn from me today how can I cancel the subscription and return my money because they were for a gift to my mother, I sa...
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- Moderator
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
cancel subscription but can't access account
I can't log into my Spotify account and i need to cancel my subscription
- I can't log into my Spotify account and i need to cancel my subscription
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- Roadie
- 195 Views
- 2 replies
- 0 likes
- 195 Views
- 2 replies
- 0 likes
cant redeem
2nd time this has happend, i buy a €10 card and can’t seem to redeem it online
- 2nd time this has happend, i buy a €10 card and can’t seem to redeem it online
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- Roadie
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
do you get a discount for being a DA Veteran ?
me and the my better half wife are basically retired on a fixed income , I still work but the wife is completely disable to work. she is a DAV from the service of Air force, so i was wondering since you have discounts for students why not for either ...
- me and the my better half wife are basically retired on a fixed income , I still work but the wife is completely disable to work. she is a DAV from the service of Air force, so i was wondering since ...
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- Roadie
- 924 Views
- 1 replies
- 0 likes
- 924 Views
- 1 replies
- 0 likes
Superuser Contribution cannot upgrade to Premium
I am receiving message that I am not eligible to planI never used Spotify Premium before.
- I am receiving message that I am not eligible to plan I never used Spotify Premium before.
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- Spotify Legend
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Superuser Contribution It's still appearing that I haven't pay and I already did
I have already change the payment method and it's still appearing that I haven't
- I have already change the payment method and it's still appearing that I haven't
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- Spotify Legend
- 200 Views
- 3 replies
- 0 likes
- 200 Views
- 3 replies
- 0 likes
I've signed up for premium individual but it's not working
my account shows as being a free account but when i click "sign up for premium" it says i already have premium individual and i can change subscription if i want to. none of the premium features work on any of my devices and i've checked multiple tim...
- my account shows as being a free account but when i click "sign up for premium" it says i already have premium individual and i can change subscription if i want to. none of the premium features work...
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- Spotify Star
- 263 Views
- 3 replies
- 0 likes
- 263 Views
- 3 replies
- 0 likes
Superuser Contribution CÓMO PUEDO CAMBIAR EL PAÍS O REGIÓN ??? Ayuda
Por favor estoy cambiando la ubicación de mi residencia, ya cambié el método de pago por una tarjeta del nuevo país donde vivo, ya cambié mi dirección en el Apple ID q uso en mi celular, y encuentro una forma q me permita aceptar la invitación de pre...
- Por favor estoy cambiando la ubicación de mi residencia, ya cambié el método de pago por una tarjeta del nuevo país donde vivo, ya cambié mi dirección en el Apple ID q uso en mi celular, y encuentro ...
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- Moderator
- 1215 Views
- 1 replies
- 0 likes
- 1215 Views
- 1 replies
- 0 likes
Superuser Contribution meu pagamento atrasou
PlanoPrêmioPaís: Brasil pagamento atrasado, hoje é dia 10/03, e acabou de não ser aprovado, meu cartão está liberado com limite de dia 15, antes dessa data meu spotify premium está cancelado?
- Plano Prêmio País: Brasil pagamento atrasado, hoje é dia 10/03, e acabou de não ser aprovado, meu cartão está liberado com limite de dia 15, antes dessa data meu spotify premium está cancela...
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- Casual Listener
- 2895 Views
- 2 replies
- 0 likes
- 2895 Views
- 2 replies
- 0 likes
Superuser Contribution Estou sendo cobrada 2x no mês. Gostaria de saber o pq.
Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
- Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
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- Moderator
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Superuser Contribution Mi código no se quiere canjear
Anote varias veces y me sale que el código no es puede ser válido
- Anote varias veces y me sale que el código no es puede ser válido
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- Spotify Legend
- 395 Views
- 1 replies
- 0 likes
- 395 Views
- 1 replies
- 0 likes
Superuser Contribution Tried opening a Hulu Account with my Spotify student plan, but it won't let me watch anything.
PlanStudentCountryUSADeviceAcer LaptopOperating SystemWindows 11 My Question or IssueAll I get is that i have to "manage my account" yet there's nothing I can really change.
- Plan Student Country USA Device Acer Laptop Operating System Windows 11 My Question or Issue All I get is that i have to "manage my account" yet there's nothing I can really ...
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- Moderator
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify deducted money for not reason?
I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
- I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
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- Spotify Legend
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Superuser Contribution Not qualified for individual premium package & not accept new card?
hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of every single device, but nothing helps. I also have to...
- hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of eve...
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- Spotify Legend
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Superuser Contribution Changing payment plans from pay by mobile to debit from bank.
PlanPremium duoCountrySouth AfricaDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueI need to update my payment details from pay by mobile (Vodacom) to a direct debit from my bank. When I go to the update payment details section it d...
- Plan Premium duo Country South Africa Device Samsung Galaxy S10 Operating System Android My Question or Issue I need to update my payment details from pay by mobile (Vodacom) to a direct deb...
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- Spotify Legend
- 598 Views
- 3 replies
- 0 likes
- 598 Views
- 3 replies
- 0 likes
I signed up on a PC thinking I could sign up my iPhone. What to do?
Do I cancel my PC account and reset on Iphone account
- Do I cancel my PC account and reset on Iphone account
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Cancel Spotify
I want to cancel Spotify premium My Question or Issue
- I want to cancel Spotify premium My Question or Issue
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Annual plan - Online!
I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift card.
- I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift c...
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- 135 Views
- 0 replies
- 0 likes
- 135 Views
- 0 replies
- 0 likes
Superuser Contribution Unexpected plan change
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily CountrySerbiaDevicePixel 6 proOperating SystemAndroid 13 My Question or IssueI had to update the payment method because m...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country Serbia Device Pixel 6 pro Operating System An...
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- Moderator
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes