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Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

  • Visitor
  • Satyampriyanshu
  • Casual Listener
  • 53535 Views
  • 32 replies
  • 3 likes
  • 53535 Views
  • 32 replies
  • 3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6868 Views
  • 23 replies
  • 2 likes
  • 6868 Views
  • 23 replies
  • 2 likes

Superuser Contribution I'm trying to sign up for the individual plan and it's giving me an error

I put in all of the correct information and was signed into the correct account, and when I tried to confirm, it gave me an error message.

  • Visitor
  • I put in all of the correct information and was signed into the correct account, and when I tried to confirm, it gave me an error message.
  • Mario
  • Spotify Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Hello! My account had an active Premium plan subscription for 1 year. The activation date for this subscription is 01/17/2022. How can it be restarted? I have a screenshot of the payment receipt.

  • Newbie
  • Hello!  My account had an active Premium plan subscription for 1 year.  The activation date for this subscription is 01/17/2022.  How can it be restarted?  I have a screenshot of ...
  • Mario
  • Spotify Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Premium family subscription suddenly changed to free

Hi, My Family Premium subscription suddenly changed to a free subscription without any notification or whatever. If I log in to my account I can see my last subscription payment on the 10th of april. I tried looking if I accidential made a second acc...

  • Newbie
  • Hi,   My Family Premium subscription suddenly changed to a free subscription without any notification or whatever. If I log in to my account I can see my last subscription payment on the 10th ...
  • Maxim
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

I lost my premium subscription

I lived in Russia and my access to the application was disabled. after all the events, I moved to the USA, but the premium, which was around the end of May, disappeared. Help me figure this out

  • Visitor
  • I lived in Russia and my access to the application was disabled. after all the events, I moved to the USA, but the premium, which was around the end of May, disappeared. Help me figure this out
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Listening in a Eurooean country

So for 18 months i eas happily loving my spotify in my domicile country of Bulgaria. Then one day out of the blue, I just got switched off. No playing off line, in my car, on my dog walks no facities that my premium plan included. Ut took ages to try...

  • Visitor
  • So for 18 months i eas happily loving my spotify in my domicile country of Bulgaria. Then one day out of the blue, I just got switched off. No playing off line, in my car, on my dog walks no facities...
  • Maxim
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Move from Vodafone to Spotify for package monthly package

I pay Vodafone for a music package and want to move it directly with Spotify so my relationship and music library is moved across without losing my playlists. How can I do this?

  • Visitor
  • I pay Vodafone for a music package and want to move it directly with Spotify so my relationship and music library is moved across without losing my playlists. How can I do this?
  • Maxim
  • Spotify Star
  • 834 Views
  • 1 replies
  • 0 likes
  • 834 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i subscribed to spotify premium, my premium mini is extended instead?

i subscribed to spotify premium while my premium mini is still ongoing. do i get the full premium after the mini runs out or i will just keep my premium mini subscription?

  • Visitor
  • i subscribed to spotify premium while my premium mini is still ongoing. do i get the full premium after the mini runs out or i will just keep my premium mini subscription?
  • Julian
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium 3-month free trial not working.

I'm trying to get the Spotify Premium 3-month free trial, but every time I enter in my information and click on "Start my Spotify Premium," it goes back up to the top and shows an error message. "Something went wrong. Please try again." I have cleare...

  • Visitor
  • I'm trying to get the Spotify Premium 3-month free trial, but every time I enter in my information and click on "Start my Spotify Premium," it goes back up to the top and shows an error message. "Som...
  • Julian
  • Moderator
  • 1965 Views
  • 2 replies
  • 0 likes
  • 1965 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium alamıyorum

3 aylık 17.99 tl karsılıgında premium üyelik baslatmak istiyorum ama kabul etmiyor. telefondan ve bilgisayar uzerinden her yolu denedim olmuyor banka kartımda fazlasıyla para mevcut sorun nerde çözemedim erken dönüs yaparsanız cok mutlu olurum tesekk...

  • Visitor
  • 3 aylık 17.99 tl karsılıgında premium üyelik baslatmak istiyorum ama kabul etmiyor. telefondan ve bilgisayar uzerinden her yolu denedim olmuyor banka kartımda fazlasıyla para mevcut sorun nerde çözem...
  • Julian
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need Credit Card for free Premium

I have xbox gamepass, and one of the benefits is 6 months free of Premium. I have tried to redeem this but every time I go to redeem the premium, it requests a credit card. I was under the assumption it was free. Why do I have to pay for it?

  • Newbie
  • I have xbox gamepass, and one of the benefits is 6 months free of Premium. I have tried to redeem this but every time I go to redeem the premium, it requests a credit card. I was under the assumption...
  • OscarDC
  • Moderator
  • 1337 Views
  • 3 replies
  • 0 likes
  • 1337 Views
  • 3 replies
  • 0 likes

Superuser Contribution 3-month free trial doesn't activate

I tried getting the 3-month free trial on my account, I went through the payment verification and all of it was succesful. I even got an email of the 3 month free trial having been "paid" for. On my account it also states under the payment history th...

  • Visitor
  • I tried getting the 3-month free trial on my account, I went through the payment verification and all of it was succesful. I even got an email of the 3 month free trial having been "paid" for. On my ...
  • Mario
  • Spotify Legend
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Familienmitgliedschaft

Ein bestehendes Familienmitglied hat sich in der APP abgemeldet. Jetzt klappt die Anmeldung nur über den Administrator. Wir wollen aber die Playlist vom anderen Familienmitglied, welches in der Kontenverwaltung noch besteht, wieder aufrufen. Wie geht...

  • Visitor
  • Ein bestehendes Familienmitglied hat sich in der APP abgemeldet. Jetzt klappt die Anmeldung nur über den Administrator. Wir wollen aber die Playlist vom anderen Familienmitglied, welches in der Konte...
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution turn off auto payment

I have never subscribed to PREMIUM. I would like to try PREMIUM for 3 months for £9.99 and cancel the auto payment just before the 3 months comes to an end. CAN I DO THIS????

  • Visitor
  • I have never subscribed to PREMIUM. I would like to try PREMIUM for 3 months for £9.99 and cancel the auto payment just before the 3 months comes to an end. CAN I DO THIS????
  • Julian
  • Moderator
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ödeme

Premium için yeni bir ödeme yöntemi çıkmıyor. Kredi kartı öde ya da kurye faturası ile ödeme yöntemiyle kredi kartı veriyorsunuz basabiliyorum bir sorun oluştu deniyor denh test ediyor ama nafile...

  • Casual Listener
  • Premium için yeni bir ödeme yöntemi çıkmıyor. Kredi kartı öde ya da kurye faturası ile ödeme yöntemiyle kredi kartı veriyorsunuz basabiliyorum bir sorun oluştu deniyor denh test ediyor ama nafile...
  • Elena
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Abo Switched to free

I use Spotify premium since 3+ years on my account and now it switched to a free membership. Even I have the receipt from the payment done at the 13.04.22

  • Visitor
  • I use Spotify premium since 3+ years on my account and now it switched to a free membership. Even I have the receipt from the payment done at the 13.04.22
  • Jeremy
  • Spotify Legend
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

If we switch to a duo account, can we keep all existing music?

We each have a premium account (mine has reverted back to free, I think its because I switched bank cards), if we both move to a duo account will all the music and playlists we have come across too?

  • Visitor
  • We each have a premium account (mine has reverted back to free, I think its because I switched bank cards), if we both move to a duo account will all the music and playlists we have come across too?
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student bundle with showtime/hulu?

Hi, so i have a student spotify premium bundle with showtime/hulu, but when I go to activate it says to "start watching"--I don't remember making an account for those and when I try to sign in with the same spotify credentials on hulu it doesn't exis...

  • Visitor
  • Hi, so i have a student spotify premium bundle with showtime/hulu, but when I go to activate it says to "start watching"--I don't remember making an account for those and when I try to sign in with t...
  • Elena
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes