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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • nacho121
  • Visitor
  • 11188 Views
  • 24 replies
  • 2 likes
  • 11188 Views
  • 24 replies
  • 2 likes

Superuser Contribution Subskrypcja premium nie działa

Dostałem potwierdzenie zakupu i w panelu klienta widnieje subskrypcja premiu, lecz w żadnej wersji aplikacji nie mogę używać wersji premium.

  • Visitor
  • Dostałem potwierdzenie zakupu i w panelu klienta widnieje subskrypcja premiu, lecz w żadnej wersji aplikacji nie mogę używać wersji premium.
  • Dian
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution está sendo cobrado no meu cartão uma conta que não uso

Fiz o plano individual mas não consegui acessar, ai comeu usei o Duo do meu namorado, porem esta sendo cobrado no cartão da minha mae o individual

  • Visitor
  • Fiz o plano individual mas não consegui acessar, ai comeu usei o Duo do meu namorado, porem esta sendo cobrado no cartão da minha mae o individual
  • MihailY
  • Moderator
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como quito mi tarjeta de spotify

Tenia un plan activo, ya lo cancelé pero no me aparece la opción de borrar mi tarjeta del banco

  • Visitor
  • Tenia un plan activo, ya lo cancelé pero no me aparece la opción de borrar mi tarjeta del banco
  • MihailY
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution App switched my plan

Can anybody help me? I had a premium student plan or whatever the $4.99 one is and it switched me to a $9.99 one for some reason? What can i do?

  • Visitor
  • Can anybody help me? I had a premium student plan or whatever the $4.99 one is and it switched me to a $9.99 one for some reason? What can i do?
  • Novy
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I had headspace + spotify as premium plan, and now this is not valid anymore

Plan - Spotify premium + headspaceFree/Premium - PremiumCountry - Sweden DeviceAll devices - Iphone 13 Pro & Macbook pro 2020Operating SystemMacOS Monterey My Question or IssueFor some reason my plan has been updated because i forgot to pay my subscr...

  • Visitor
  •   Plan - Spotify premium + headspace Free/Premium - Premium Country - Sweden   Device All devices - Iphone 13 Pro & Macbook pro 2020 Operating System MacOS Monterey  &nbsp...
  • Kiki28
  • Casual Listener
  • 3106 Views
  • 5 replies
  • 0 likes
  • 3106 Views
  • 5 replies
  • 0 likes

Superuser Contribution Premium Billing Dates

My Question or Issue:Hi, so I've been using Premium for a while and just cancelled it today (for reasons that I will not share for my own privacy :)) and I was checking my reciepts and I noticed that the day I got Premium was also when I was charged....

  • Visitor
  • My Question or Issue: Hi, so I've been using Premium for a while and just cancelled it today (for reasons that I will not share for my own privacy :)) and I was checking my reciepts and I noticed th...
  • Lyubka
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution **bleep** a month Somehow a charge of $75 for a duo

Duo Account NOT authorized Charges fir $75 will be disputed. I ONLY have a Premium Acct. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Duo Account NOT authorized Charges fir $75 will be disputed. I ONLY have a Premium Acct.  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Opera...
  • MihailY
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changer d'abonnement

Est-il possible de changer son abonnement spotify ? De passer de premium solo a premium etudiant ???

  • Visitor
  • Est-il possible de changer son abonnement spotify ? De passer de premium solo a premium etudiant ???
  • Alex
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Can the plan member stop the duo premium?

If you’re part of a duo premium account can you cancel the entire subscription if you are the plan member?

  • Visitor
  • If you’re part of a duo premium account can you cancel the entire subscription if you are the plan member?
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps inserting music in the playlist which is not on the playlist

When I play the Daily Mix, or some specific album, or any of my custom playlists, Spotify will at one moment (usually the second song already) start playing some song of artist 20moon20 (I have no idea what this is, never played it myself) and contin...

  • Regular
  • When I play the Daily Mix, or some specific album, or any of my custom playlists, Spotify will at one moment (usually the second song already) start playing some song of artist 20moon20 (I have no id...
  • OscarDC
  • Moderator
  • 599 Views
  • 8 replies
  • 1 likes
  • 599 Views
  • 8 replies
  • 1 likes

Superuser Contribution Premium in Québec

Hi,It seems like I can't subscribe to Spotify Premium in Québec. I know that the province have laws about the one month free offer, but I don't mind paying the fees. Is there a way to make it work? I really need it for a dance this Saturday.Thanks!

  • Newbie
  • Hi, It seems like I can't subscribe to Spotify Premium in Québec. I know that the province have laws about the one month free offer, but I don't mind paying the fees. Is there a way to make it work?...
  • Alex
  • Spotify Legend
  • 511 Views
  • 3 replies
  • 0 likes
  • 511 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Non riesco a riscattare un codice buono eCard

PlanPremiumCountry Italia My Question or Issue Quando provo a riscattare il codice ho un messaggio di errore che dice che il codice è errato o già riscattato.

  • Newbie
  • Plan Premium Country  Italia   My Question or Issue  Quando provo a riscattare il codice ho un messaggio di errore che dice che il codice è errato o già riscattato.
  • marinelli
  • Newbie
  • 2791 Views
  • 2 replies
  • 0 likes
  • ecard
  • 2791 Views
  • 2 replies
  • 0 likes

Student plan

I haven’t been able to find an answer anywhere, but are you qualified for the student plan if you are a high school student? And if so how do you go about signing up?PlanStudent planCountryUS

  • Newbie
  • I haven’t been able to find an answer anywhere, but are you qualified for the student plan if you are a high school student? And if so how do you go about signing up? Plan Student plan Country US...
  • Bittencourt
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to change my Country

Hello there, As it says in the title, I was trying to change my account region, I moved to another country and I don’t have bank account there yet, I bought a gift card there and tried to redeem it but it says my account isn’t at the same region the ...

  • Newbie
  • Hello there,  As it says in the title, I was trying to change my account region, I moved to another country and I don’t have bank account there yet, I bought a gift card there and tried to rede...
  • Dian
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • Account subscription
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment

hi, ive just changed my plan from one account premium to premium duo but in my bank app it shows that im gon be charged for normal premium again today otherwise i psuć for premium duo couple days ago

  • Visitor
  • hi, ive just changed my plan from one account premium to premium duo but in my bank app it shows that im gon be charged for normal premium again today otherwise i psuć for premium duo couple days ago
  • OscarDC
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Move my account from family subscription to private subscription

Hi,My account is tied to our family subscription. I want to move it to a new private subscription because I moved. I would like to keep my Playlists and login. How should I approach this?

  • Casual Listener
  • Hi, My account is tied to our family subscription. I want to move it to a new private subscription because I moved. I would like to keep my Playlists and login. How should I approach this?   ...
  • sdengineering77
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes