Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123249 Views
- 81 replies
- 10 likes
- 123249 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14720 Views
- 27 replies
- 2 likes
- 14720 Views
- 27 replies
- 2 likes
Student/Hulu Login Issues
PlanStudent Premium/Showtime/Hulu (ads)CountryUnited StatezDevice(iPhone 14 and Roku Streaming)Operating System My Question or IssueSo I recently just switched to a Roku device and I’ve been trying to log back into my Hulu account I get from my Stude...
- Plan Student Premium/Showtime/Hulu (ads) Country United Statez Device (iPhone 14 and Roku Streaming) Operating System My Question or Issue So I recently just switched to a Rok...
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- Spotify Star
- 397 Views
- 1 replies
- 0 likes
- 397 Views
- 1 replies
- 0 likes
cobrança indevida de 7 reais
atualizei meu plano para o duo e além do valor mensal recebi uma cobrança de 7 reais
- atualizei meu plano para o duo e além do valor mensal recebi uma cobrança de 7 reais
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- Spotify Star
- 1488 Views
- 1 replies
- 0 likes
- 1488 Views
- 1 replies
- 0 likes
Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar.
Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar. Aparece a mensagem "Os endereços não coincidem".Já verifiquei e os dois endereços estão corretos.Como resolvo isso urgente?
- Recebi um convite do meu filho para a conta "Duo", mas não consigo ativar. Aparece a mensagem "Os endereços não coincidem". Já verifiquei e os dois endereços estão corretos. Como resolvo isso urgen...
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
Pedí un reembolso pero mi dinero aún no me lo han devuelto.
Pedí un reembolso, me quitaron premium pero no me han devuelto mi dinero
- Pedí un reembolso, me quitaron premium pero no me han devuelto mi dinero
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- Spotify Star
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Solved!! How many gift card can i redeem at the same time? Does the gift card add up
I have 2 gift card codes of one month each. I activated today the 1 month gift card code. My question is: what happened if i active the other 1 month gift card today? I lose this first month or it gives me a second month of premium spotify?
- I have 2 gift card codes of one month each. I activated today the 1 month gift card code. My question is: what happened if i active the other 1 month gift card today? I lose this first month or it gi...
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- Spotify Star
- 2163 Views
- 1 replies
- 0 likes
- 2163 Views
- 1 replies
- 0 likes
It says I'm not eligle for this plan, when I try to subscribe to premium
I click on get started on premium plan and I'm given the message :Sorry, you are not eligible for that plan. Here are some others ways to get premium. I'm trying to get the individual premium plan and it won't let me.
- I click on get started on premium plan and I'm given the message :Sorry, you are not eligible for that plan. Here are some others ways to get premium. I'm trying to get the individual premium plan an...
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- Spotify Star
- 376 Views
- 3 replies
- 0 likes
- 376 Views
- 3 replies
- 0 likes
I want to go premium and I enter my card details but transaction fails.
The transaction always fails and then I am being charged for international processing fee for card validation.
- The transaction always fails and then I am being charged for international processing fee for card validation.
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- Spotify Star
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
I bought a Premium Family but after changing my wifi password, all premium features are gone
PlanPremium FamilyCountryPhilippinesDeviceSamsung Galaxy A01, HP LaptopOperating SystemAndroid, Windows 10 My Question or IssueI bought a Premium Family last January 7, I still have the receipt, however after we changed our wifi password today, Janua...
- Plan Premium Family Country Philippines Device Samsung Galaxy A01, HP Laptop Operating System Android, Windows 10 My Question or Issue I bought a Premium Family last January 7, I sti...
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- Spotify Star
- 300 Views
- 5 replies
- 0 likes
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Premium family
- 300 Views
- 5 replies
- 0 likes
Superuser Contribution Spotify premium
I have the two mounts free trial and it was supposed to end in December and is still going. Spotify is telling me that it can’t process my card and I can’t pay for it but I am still getting premium.PlanFree/Premium
- I have the two mounts free trial and it was supposed to end in December and is still going. Spotify is telling me that it can’t process my card and I can’t pay for it but I am still getting premium. ...
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- Spotify Legend
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Moved and cannot change country/ resubscribe
PlanPremium Student/ IndividualCountryMoved from UAE to UK DeviceSamsung Galaxy S21, PCOperating SystemAndroid, Windows 11 My Question or IssueI moved country and supposedly you an chnage it by adding a local payment method, however I tried with both...
- Plan Premium Student/ Individual Country Moved from UAE to UK Device Samsung Galaxy S21, PC Operating System Android, Windows 11 My Question or Issue I moved ...
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- Moderator
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Premium duo zu premium family
Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
- Wenn ich mein Premium duo Abo zu Premium Family wechsel, verliert dann mein Partner all seine Playlists? Oder werden diese gespeichert?
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- Casual Listener
- 284 Views
- 2 replies
- 0 likes
- 284 Views
- 2 replies
- 0 likes
Superuser Contribution Paid twice for premium monthly membership,however plan not upgraded
Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 + Rs129 few minutes back for my account for premium monthly membership plan.However membership is sti...
- Plan Free/Premium Country India Device Xiaomi 11t pro Operating System Android My Question or Issue I paid to Spotify twice with payment of Rs 129 +...
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- Moderator
- 447 Views
- 6 replies
- 1 likes
- 447 Views
- 6 replies
- 1 likes
Solved!!Superuser Contribution Forgot to cancel my premium subscription, need a refund
I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription? I'm poor and a spotify premium subscription is no...
- I forgot to cancel my premium subscription before it billed me for the next month. It just charged me today for the next month, is there a way to get a refund for this bill and cancel my subscription...
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- Moderator
- 14209 Views
- 3 replies
- 0 likes
- 14209 Views
- 3 replies
- 0 likes
Paid but is not working
I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right account. After i paid, i got "Error" in spotify app. ...
- I completed the 7 days challenge spotify had. I claimed reward but even after i paid, it did not start. I paid 3 times, it is still now working. I checked my account detail. it was using the right ac...
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- Spotify Star
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution Premium duo in Quebec
PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...
- Plan Free/Premium Country Canada (Québec) My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Qu...
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- Visitor
- 11510 Views
- 17 replies
- 1 likes
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DuoPremiumQuebec
- 11510 Views
- 17 replies
- 1 likes
Spotify Subscription
Plan: freeCountry: Canada My Question or IssueHello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be because I’m signing into the same account on my iPad, so I tried signing up to Spotify duo,...
- Plan: free Country: Canada My Question or Issue Hello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be beca...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Money deducted from bank but premium access wasn't given
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Solved!! Can 2 users on Duo share the same stream?
PlanDuoCountry UK DeviceMac desktop, iPads & IPhones, Sonos systemOperating SystemIOS 11.7 My Question or IssueThe title says it all really; can my partner and I listen to playlists or services that I previously created? Or must they create their own...
- Plan Duo Country UK Device Mac desktop, iPads & IPhones, Sonos system Operating System IOS 11.7 My Question or Issue The title says it all really; can my partner and I lis...
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- Spotify Star
- 1172 Views
- 7 replies
- 0 likes
- 1172 Views
- 7 replies
- 0 likes
Not eligible for 4 months subscription
Spotify emailed me saying there's a promo of 4 months for the price of one but when I subscribed to premium it says that I'm not eligible and that my subscription is just for a month.
- Spotify emailed me saying there's a promo of 4 months for the price of one but when I subscribed to premium it says that I'm not eligible and that my subscription is just for a month.
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Gift Card in ARGENTINA
Hi, I cannot find any way to get a gift card to give as a present in Argentina.is there any official retailer here?can I become one (generating and selling PIN codes) Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, A...
- Hi, I cannot find any way to get a gift card to give as a present in Argentina. is there any official retailer here? can I become one (generating and selling PIN codes) Device (iPh...
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- Spotify Star
- 3534 Views
- 1 replies
- 0 likes
- 3534 Views
- 1 replies
- 0 likes