Help - Subscriptions

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Jmoney76
Visitor
2023-08-09 4:33:02 PM
a week ago
31jirdgxiicefhn7j46e
Visitor
79352 Views
49 replies
3 likes

79352 Views
49 replies
3 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

JoeFoSho
Music Fan
2023-10-16 9:24:16 PM
2024-02-04 8:12:53 PM
Susan_GP
Moderator
10039 Views
23 replies
2 likes

10039 Views
23 replies
2 likes

Superuser Contribution Hulu plan

Is there a way to get ad free Hulu along with my Spotify premium? Or do I have to cancel my subscription and get ad free Hulu and Hulu and go to my regular premium on Spotify?

Marishall7
Visitor
Is there a way to get ad free Hulu along with my Spotify premium? Or do I have to cancel my subscription and get ad free Hulu and Hulu and go to my regular premium on Spotify?
2022-08-15 12:04:48 AM
2022-08-16 10:22:54 AM
Lyubka
Moderator
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

Superuser Contribution Premium not working

PlanPremiumCountryPoland Operating SystemArch Linux, Oxygen OS 11 My Question or IssueThree days ago I launched spotify premium free month, but it doesn't work everywhere. Even when I enter my account settings, it says that I have a free account, but...

Dirmane
Casual Listener
Plan Premium Country Poland Operating System Arch Linux, Oxygen OS 11 My Question or Issue Three days ago I launched spotify premium free month, but it doesn't work everywhere....
2022-08-14 1:24:17 PM
2022-08-16 6:57:13 AM
Dian
Spotify Legend
271 Views
3 replies
0 likes

271 Views
3 replies
0 likes

Can we use Indian annual subscription plan for long time in USA

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m actually from USA, as part of vacation I came to India for 1 month. After looking into India’s...

MusicEnth
Newbie
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m actually...
2022-08-16 3:35:22 AM
2022-08-16 5:54:32 AM
Maxim
Spotify Star
478 Views
1 replies
0 likes

478 Views
1 replies
0 likes

Spotify premium and hulu not linking.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

phillitec
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-08-15 11:07:07 PM
157 Views
0 replies
0 likes

157 Views
0 replies
0 likes

Superuser Contribution Hulu subscription not activated with Student Premium

PlanStudent PremiumCountryUSADeviceiPhone 13 Operating SystemiOS 15.6 My Hulu subscription seems to have deactivated and I can’t log back into it. I’m on the Spotify Student Premium subscription.My Question or Issue

31zd7g4ke4qyyunijm33
Visitor
Plan Student Premium Country USA Device iPhone 13 Operating System iOS 15.6 My Hulu subscription seems to have deactivated and I can’t log back into it. I’m on the Spotify Stud...
2022-08-15 8:47:04 AM
2022-08-15 10:55:00 PM
Eni
Moderator
170 Views
1 replies
0 likes

170 Views
1 replies
0 likes

Trouble with updating payment info

I ordered a new debit card because I lost my previous one and I’m trying to update my payment information but Spotify isn’t allowing me it keeps telling me try again or try another payment method when nothing is wrong with the card I’ve checked with ...

TO1992
Visitor
I ordered a new debit card because I lost my previous one and I’m trying to update my payment information but Spotify isn’t allowing me it keeps telling me try again or try another payment method whe...
2022-05-13 11:35:16 PM
2022-08-15 8:22:44 PM
Jose_M
Spotify Star
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

بخصوص الاشتراك المجاني

حاليا انا علي العرض ال٣ شهور مجاني علي سبوتي فاي وانا نظام خطي اورنج بريميير موفر اشتراك بريميير علي سبوتي فاي ازاي اقدر الغي الاشتراك ده وادخل علي اشتراك اورانج

01220617580
Visitor
حاليا انا علي العرض ال٣ شهور مجاني علي سبوتي فاي وانا نظام خطي اورنج بريميير موفر اشتراك بريميير علي سبوتي فاي ازاي اقدر الغي الاشتراك ده وادخل علي اشتراك اورانج
2022-07-30 3:01:41 PM
2022-08-15 8:20:55 PM
Jose_M
Spotify Star
174 Views
1 replies
0 likes

174 Views
1 replies
0 likes

Accounts

I have being paying for Spotify twice. it comes on my o2 bill and subscription with Spotify itself. I actually only subscribed my on Spotify on the App Store. Can you please help

Nodwill
Newbie
I have being paying for Spotify twice. it comes on my o2 bill and subscription with Spotify itself. I actually only subscribed my on Spotify on the App Store. Can you please help
2022-08-09 1:16:15 PM
2022-08-15 8:16:58 PM
Jose_M
Spotify Star
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

No more 3 month for free

Plan: FreeCountry: Czech RepublicI've been listening ads about 3 free months for free and when I finally decided to try Premium, it looks like it isn't offered anymore. Will be it be returned some day? I have my account for a year, but I haven't had ...

Fionaaya
Regular
Plan: Free Country: Czech Republic I've been listening ads about 3 free months for free and when I finally decided to try Premium, it looks like it isn't offered anymore. Will be it b...
2022-05-30 6:53:20 PM
2022-08-15 4:04:44 PM
Fionaaya
Regular
541 Views
3 replies
0 likes

541 Views
3 replies
0 likes

Solved!!Superuser Contribution Charged $18.99 even though I have a FREE account

PlanFree CountryAustralia DeviceiPhone 10 Operating SystemiOS 10 My Question or IssueI have been charged $18.99 on my credit card for presumably a family account.a) I do not have a family and am in no need of a family account,b) My plan says FREE sub...

Spottytb
Newbie
Plan Free Country Australia Device iPhone 10 Operating System iOS 10 My Question or Issue I have been charged $18.99 on my credit card for presumably a family...
2022-08-15 2:03:42 AM
2022-08-15 2:29:50 PM
Yordan
Moderator
1061 Views
1 replies
0 likes

1061 Views
1 replies
0 likes

I can’t change my country settings

I’m trying to get my brother my premium account. I had an address from another country. I already changed my payment method, and change my address but in my profile I can’t change the country. And he can’t access premium PlanPremiumCountryUS

Monicavaldeze
Visitor
I’m trying to get my brother my premium account. I had an address from another country. I already changed my payment method, and change my address but in my profile I can’t change the country. And he...
2022-08-15 5:44:11 AM
2022-08-15 12:54:33 PM
Maxim
Spotify Star
207 Views
1 replies
0 likes

207 Views
1 replies
0 likes

Solved!!Superuser Contribution Student Premium questions

For student premium, does being enrolled within summer courses at a community college count as a student? (Community College is verified too when applying for student premium). When transferring to another University, how would that process work for ...

MechaWolfGolem
Casual Listener
For student premium, does being enrolled within summer courses at a community college count as a student? (Community College is verified too when applying for student premium). When ...
2022-08-11 3:42:55 AM
2022-08-15 10:56:02 AM
Yordan
Moderator
656 Views
3 replies
0 likes

656 Views
3 replies
0 likes

Solved!! My billing doesn't match the advertised price

Plan: Family PremiumCountry: Finland Hello, hello!I'm being billed 18,99€ per month, ever since prices went up from 16,99€ about a year ago. Therefore I assume that the pricing of my subscription is dynamic. Yet, the current Family Premium subscripti...

99Keys
Casual Listener
Plan: Family Premium Country: Finland Hello, hello! I'm being billed 18,99€ per month, ever since prices went up from 16,99€ about a year ago. Therefore I assume that the pricing of my sub...
2022-08-15 9:53:08 AM
2022-08-15 10:09:05 AM
99Keys
Casual Listener
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Superuser Contribution Can't get premium

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanFree CountryCanada DeviceSamsung A20 Operating SystemAndroid Hello, I've been trying to get Spotify premium but it keeps saying I...

Anxna1
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help Plan Free Country Canada Device Samsung A20 Operat...
2022-08-14 9:16:50 PM
2022-08-15 9:49:37 AM
Alex
Spotify Legend
174 Views
1 replies
0 likes

174 Views
1 replies
0 likes

Buying Premium for someone else online, while being on Premium

Hello there anyone in the know! I would like to buy Premium for a cousin, would like to do it online and not in a store buying a gift card. I have a Premium Account myself, cannot do it from there as it seems.Thanks!PlanPremiumCountryHungary

vargasabjan
Visitor
Hello there anyone in the know! I would like to buy Premium for a cousin, would like to do it online and not in a store buying a gift card. I have a Premium Account myself, cannot do it from there as...
2022-08-14 9:49:16 PM
2022-08-15 5:35:38 AM
Maxim
Spotify Star
541 Views
1 replies
0 likes

541 Views
1 replies
0 likes

Solved!! Can’t use free account

PlanFreeCountrySouth KoreaDeviceiPhone 11Operating SystemiOS 15.6 My Question or IssueWhy can’t i use spotify without spotify premium?As long as i can remember you could use spotify with a free account but you had some restrictions, but now if i don’...

user-removed
Visitor
Plan Free Country South Korea Device iPhone 11 Operating System iOS 15.6 My Question or Issue Why can’t i use spotify without spotify premium? As long as i can remember you could us...
2022-08-15 4:24:43 AM
2022-08-15 5:33:12 AM
Maxim
Spotify Star
490 Views
1 replies
0 likes

490 Views
1 replies
0 likes

Superuser Contribution Falha no pagamento com um cartão que funciona

Meu cartão de débito sempre funcionou para pagar minha assinatura, tanto que tenho vários recibos de pagamento do spotify com o cartão. Cancelei o premium por apenas 3 meses e quando voltei a usar o meu cartão não funciona. Ele está com saldo e funci...

Giovana2201
Visitor
Meu cartão de débito sempre funcionou para pagar minha assinatura, tanto que tenho vários recibos de pagamento do spotify com o cartão. Cancelei o premium por apenas 3 meses e quando voltei a usar o ...
2022-08-13 3:35:09 PM
2022-08-14 9:15:36 AM
Dian
Spotify Legend
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Changing country to Malaysia with mobile payment option

When trying to change my payment method to one in Malaysia, mobile option (only CC) does not appear. What can I do to change my original account to Malaysia as I've recently moved here but without a card at the moment.

malaysiauserdigi
Casual Listener
When trying to change my payment method to one in Malaysia, mobile option (only CC) does not appear. What can I do to change my original account to Malaysia as I've recently moved here but without a ...
2022-08-13 2:42:41 PM
2022-08-14 8:27:03 AM
Maxim
Spotify Star
250 Views
3 replies
0 likes

250 Views
3 replies
0 likes

Superuser Contribution Smart subscription "Oops, something went wrong. Please try again or contact our support team"

I tried to subscribe with load from Smart but always send "Oops! Something went wrong. Please try again or contact our support team." error they let me pay a subscription. I've tried the solution where you reply GETPIN and STOPPIN 1 to 8823 it worked...

JohnXina
Newbie
I tried to subscribe with load from Smart but always send "Oops! Something went wrong. Please try again or contact our support team." error they let me pay a subscription. I've tried the solutio...
2022-08-12 8:13:43 PM
2022-08-14 8:22:17 AM
Alex
Spotify Legend
3400 Views
1 replies
0 likes

3400 Views
1 replies
0 likes

Superuser Contribution spotify error

i had canceled my account 10 days ago and it’s still charged me for the month i don’t know why plz give me refund

kg3eqpezqgbk3kntz6af
Newbie
i had canceled my account 10 days ago and it’s still charged me for the month i don’t know why plz give me refund
2022-08-13 4:31:34 AM
2022-08-13 9:32:06 PM
OscarDC
Moderator
320 Views
1 replies
0 likes

320 Views
1 replies
0 likes

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