Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 14362 Views
- 7 replies
- 0 likes
- 14362 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1400 Views
- 19 replies
- 1 likes
- 1400 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47333 Views
- 20 replies
- 3 likes
- 47333 Views
- 20 replies
- 3 likes
Loyal Customers
It's not fair that loyal customers dont get offers its only new customers at the moment - find this truely unfair. Makes me wanna think about just cancelling my account now.
- It's not fair that loyal customers dont get offers its only new customers at the moment - find this truely unfair. Makes me wanna think about just cancelling my account now.
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- Spotify Star
- 357 Views
- 3 replies
- 0 likes
- 357 Views
- 3 replies
- 0 likes
Giving gift card in Israel
Hi,Is it possible to give a gift card in Israel?I'm trying and getting a 404 page each time. Tnx
- Hi, Is it possible to give a gift card in Israel? I'm trying and getting a 404 page each time. Tnx
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- Spotify Star
- 479 Views
- 1 replies
- 0 likes
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gift
- 479 Views
- 1 replies
- 0 likes
Superuser Contribution Purchased a Samsung Galaxy S20 UW and cannot redeem 6 month trial offer
Plan Free/PremiumCountryUSADeviceGalaxy S20 5G UW (Verizon) SM-G981VOperating SystemAndroid 10.0 Hey,I purchased two Galaxy S20 5G phones through the Samsung website. As you may be aware, Samsung is offering a 6 month trial with Spotify for purchasin...
- Plan Free/Premium Country USA Device Galaxy S20 5G UW (Verizon) SM-G981V Operating System Android 10.0 Hey, I purchased two Galaxy S20 5G phones through the Samsung website. As...
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- Moderator
- 1569 Views
- 7 replies
- 3 likes
- 1569 Views
- 7 replies
- 3 likes
Superuser Contribution "Buy a $60 Spotify eGift for $47.50" - "Not applicable to Residents of Quebec"
My Question or IssueI saw this on eBay, and the seller is paypal.digital.gifts, so it is legitimate, not a scam: "Buy a $60 Spotify eGift for $47.50 - Email Delivery - CA Only". Then I saw the terms and conditions: "Redeemable only for full price sta...
- My Question or Issue I saw this on eBay, and the seller is paypal.digital.gifts, so it is legitimate, not a scam: "Buy a $60 Spotify eGift for $47.50 - Email Delivery - CA Only". &n...
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- Newbie
- 990 Views
- 6 replies
- 0 likes
- 990 Views
- 6 replies
- 0 likes
I can't sign up for a premium account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! The second day I can't pay for a subscription for two, I found out that there is no mi...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello! ...
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- Spotify Star
- 657 Views
- 1 replies
- 0 likes
- 657 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Failed Thailand
PlanFreeCountryCountryDeviceiPhone 6 My Question or IssueIn September I paid for 3 months of Spotify premium (a deal) with AIS as my mobile provider. When I went to renew it early this month, my payment failed. I got errors every time I tried. I cont...
- Plan Free Country Country Device iPhone 6 My Question or Issue In September I paid for 3 months of Spotify premium (a deal) with AIS as my mobile provider. When I went to renew it earl...
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- Spotify Legend
- 1037 Views
- 1 replies
- 1 likes
- 1037 Views
- 1 replies
- 1 likes
[All Platforms] Exsisting Loyal Customers
Only new customers get months free, long standing loyal customers get nothing
- Only new customers get months free, long standing loyal customers get nothing
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- Casual Listener
- 394 Views
- 2 replies
- 0 likes
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All Platforms
- 394 Views
- 2 replies
- 0 likes
EGift card
Hello,can i buy an eGift card redeemable in Latvia?thanks
- Hello, can i buy an eGift card redeemable in Latvia? thanks
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- Spotify Star
- 320 Views
- 1 replies
- 0 likes
- 320 Views
- 1 replies
- 0 likes
How about making premium subscription available in app?
This is actually not a suggestion but a bug report. I don’t find a place to do that so I’m posting it here and hope someone to pick it up. I was trying to promote my account to a premium account in my Spotify app - both from my iPhone and my iPad. Th...
- This is actually not a suggestion but a bug report. I don’t find a place to do that so I’m posting it here and hope someone to pick it up. I was trying to promote my account to a premium ...
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- Spotify Star
- 377 Views
- 1 replies
- 0 likes
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iOSPartnership
- 377 Views
- 1 replies
- 0 likes
Superuser Contribution [All Platforms][Browse] Getting billed for free account
I get billed monthly for a free account. When I log in it offers me the chance to upgrade to premium. The ONE I ALREADY PAY FOR. There’s no way to contact support. Instead I have to use my time for the COMMUNITY. Yet SPOTIFY is the one that should he...
- I get billed monthly for a free account. When I log in it offers me the chance to upgrade to premium. The ONE I ALREADY PAY FOR. There’s no way to contact support. Instead I have to use my time for t...
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- Spotify Legend
- 238 Views
- 1 replies
- 0 likes
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All PlatformsBrowse
- 238 Views
- 1 replies
- 0 likes
Help duo plan
My Question or IssueI am trying to switch to duo plan, but its keeps saying unable to subscribe to spotify?I am already subscribed i just want to upgrade.
- My Question or Issue I am trying to switch to duo plan, but its keeps saying unable to subscribe to spotify? I am already subscribed i just want to upgrade.
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- Spotify Star
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Solved!! What after gift card period ends?
Hi, I have a question about what happens when gift card period has ended?Will subscription automatically return to free status?Is it required to enter credit card details upfront when using gift card and what happens when I will not provide credit ca...
- Hi, I have a question about what happens when gift card period has ended? Will subscription automatically return to free status? Is it required to enter credit card details upfront when us...
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- Spotify Star
- 1485 Views
- 1 replies
- 0 likes
- 1485 Views
- 1 replies
- 0 likes
Spotify took money from my old account
I created a premium Spotify account long time ago but i didnt have money in my credit card. Then i forgot my mail and lost that account (mail on the attachment is my personal mail to communicate with you).2 days ago i deposited 55TRY to my credit car...
- I created a premium Spotify account long time ago but i didnt have money in my credit card. Then i forgot my mail and lost that account (mail on the attachment is my personal mail to communicate with...
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- Spotify Star
- 476 Views
- 3 replies
- 0 likes
- 476 Views
- 3 replies
- 0 likes
Solved!! Can't join a family
PlanFreeCountryUSADevice-Operating System- My Question or IssueI have a problem. Earlier (January 7, 2020) I joined a family, I was in it for quite a long time, somewhere until the end of October 2020. Then I had to go out. Recently I wanted to re-en...
- Plan Free Country USA Device - Operating System - My Question or Issue I have a problem. Earlier (January 7, 2020) I joined a family, I was in it for quite a long time, somewhere unt...
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- Spotify Star
- 1288 Views
- 3 replies
- 0 likes
- 1288 Views
- 3 replies
- 0 likes
I need to leave a Premium Family group
Plan FamilyFree/Premium PremiumCountry Panama Device iPhone 11(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCurrently I am part of a Premium Family plan, but I ne...
- Plan Family Free/Premium Premium Country Panama Device iPhone 11 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 10 (iOS 10, Android Oreo, Windows 10,...
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- Spotify Star
- 10878 Views
- 3 replies
- 1 likes
- 10878 Views
- 3 replies
- 1 likes
Superuser Contribution Cannot subscribe to Premium Student
I'm currently using a Premium Student 1-month prepaid plan, but I want to subscribe to monthly premium for hassle free auto renewal. But I do not see the option to do so. Plan : StudentFree/Premium : PremiumCountry : India
- I'm currently using a Premium Student 1-month prepaid plan, but I want to subscribe to monthly premium for hassle free auto renewal. But I do not see the option to do so. Plan : Student F...
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- Spotify Legend
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
i cant start trial because of the payment
PlanFreeCountryGeorgiaDeviceHuawei elate, windows 10 pcOperating Systemandroid, windows 10 My Question or Issueso spotify isnt available in my country (georgia) so i had to make account through vpn that was set on united states. i want to start a fre...
- Plan Free Country Georgia Device Huawei elate, windows 10 pc Operating System android, windows 10 My Question or Issue so spotify isnt available in my country (georgia) so i had to m...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Superuser Contribution Double charged
PlanPremium/Student CountryGermany Device(iPhone 7 Operating System(iOS 13.6 Hey I upgraded my Spotify Premium To Spotify Premium Student back in August But just Recently saw that I was charged for both Premium and Premium Student since August even t...
- Plan Premium/Student Country Germany Device (iPhone 7 Operating System (iOS 13.6 Hey I upgraded my Spotify Premium To Spotify Premium Student back in Augus...
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- Spotify Legend
- 525 Views
- 1 replies
- 0 likes
- 525 Views
- 1 replies
- 0 likes
Superuser Contribution FB ACCOUNT LINKED TO SPOTIFY WAS DISABLED
CountryPhilippinesDevice Operating SystemAndroid Oreo My Question or IssueMy facebook account which I used to register my premium spotify account was permanently disabled by FB community for some reason that I'm not aware of. I can no longer access m...
- Country Philippines Device Operating System Android Oreo My Question or Issue My facebook account which I used to register my premium spotify account was permanentl...
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- Moderator
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Superuser Contribution Premium account lost....
Hi, I have a premium account for 6 month. Everything is paid...This morning I listened to spotify and everything was OK. This afternoon, it asked me to connect, I used facebook. it told me that no account is linked...Then login directly with login - ...
- Hi, I have a premium account for 6 month. Everything is paid... This morning I listened to spotify and everything was OK. This afternoon, it asked me to connect, I used fac...
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- Spotify Legend
- 467 Views
- 11 replies
- 0 likes
- 467 Views
- 11 replies
- 0 likes