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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129271 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58230 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234001 Views
144 replies
13 likes
I have premium and when i download a playlist 1 day later the playlist is automatically deleted
I have premium and when i download a playlist 1 day later the playlist is automatically deleted
Casual Listener
477 Views
4 replies
0 likes
Hello I'm using Spotify premium for around 2 years now few days ago I paid for my subscription but when I log in to the Spotify app it says that I didn't paid for premium and I should update my card details may I ask why is this happening?
Hello I'm using Spotify premium for around 2 years now few days ago I paid for my subscription but when I log in to the Spotify app it says that I didn't paid for premium and I should update my card ...
Casual Listener
846 Views
4 replies
1 likes
У мене був студентський план, він чомусь перемкнувся на стандартний. Зняли лишні кошти. Хочу отримати компенсацію або одразу перемкнути план на сімейний.
У мене був студентський план, він чомусь перемкнувся на стандартний. Зняли лишні кошти. Хочу отримати компенсацію або одразу перемкнути план на сімейний.
Spotify Star
338 Views
1 replies
0 likes
I have recently changed to premium duo and I am able to send the link but when they click on it just sends them back the account without making them confirm the address so therefore it does not work.
I have recently changed to premium duo and I am able to send the link but when they click on it just sends them back the account without making them confirm the address so therefore it does not work....
Spotify Star
339 Views
1 replies
0 likes
i tried to redeem my one month spotify gift card but when i went to the website it said that the website was not working
i tried to redeem my one month spotify gift card but when i went to the website it said that the website was not working
Spotify Star
243 Views
1 replies
0 likes
We accidentally had two subscriptions and I need to cancel them both and then start fresh with a family plan
We accidentally had two subscriptions and I need to cancel them both and then start fresh with a family plan
Spotify Star
234 Views
1 replies
0 likes
tuve un pequeño percance no puedo permitirme pagar el premium de spotify ahora mismo y no cancele la suscripción entonces hoy me quitaron 9,99€ y me gustaría cancelar todo y me hagan un reembolso de esos 9,99€
tuve un pequeño percance no puedo permitirme pagar el premium de spotify ahora mismo y no cancele la suscripción entonces hoy me quitaron 9,99€ y me gustaría cancelar todo y me hagan un reembolso de ...
Spotify Star
1372 Views
1 replies
0 likes
pagué un mes de plan individual de mi cuenta de hace muchos años, antes de que venciera ese mes me cambié a un plan familiar, en mi cuenta ya me sale que estoy dentro del plan familiar, pero me siguen cobrando los $115 del plan individual, el plan fa...
pagué un mes de plan individual de mi cuenta de hace muchos años, antes de que venciera ese mes me cambié a un plan familiar, en mi cuenta ya me sale que estoy dentro del plan familiar, pero me sigue...
Spotify Star
4089 Views
7 replies
0 likes
I subscribed to Premium for several years and due to a problem with my credit card, I had to change it. Therefore my subscription was canceled and I went back to the free subscription. When I wanted to subscribe again, an error message keeps appearin...
I subscribed to Premium for several years and due to a problem with my credit card, I had to change it. Therefore my subscription was canceled and I went back to the free subscription. When I wanted ...
Newbie
1149 Views
2 replies
0 likes
I prefer to pay annually rather than monthly.
I prefer to pay annually rather than monthly.
Spotify Star
231 Views
1 replies
0 likes
A pouco assinei o plano família, no entanto, não é possível que eu utilize junto a minha família, moramos em lugares diferentes. O que fazer para desativar esse plano e retornar ao anterior? Que é o plano para estudante.
A pouco assinei o plano família, no entanto, não é possível que eu utilize junto a minha família, moramos em lugares diferentes. O que fazer para desativar esse plano e retornar ao anterior? Que é o ...
Spotify Star
234 Views
1 replies
0 likes
My account was hacked without my knowledge a few months back. They had changed my monthly plan into the family plan while adding their accounts . I have been paying $18 for months now. Is there a way I can get my money back? I am a college student an...
My account was hacked without my knowledge a few months back. They had changed my monthly plan into the family plan while adding their accounts . I have been paying $18 for months now. Is there a way...
Spotify Star
236 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Debit is opened for a session and is closed by the bank. I would like to renew the premium...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Debi...
Spotify Star
237 Views
1 replies
0 likes
I've been verified, but each time I enter the payment page, it just keeps loading endlessly without asking for card details, I've tried incognito.. didn't work PlanPremium/student CountryNigeria Device(Redmi 9T)Operating System( Android) My Question ...
I've been verified, but each time I enter the payment page, it just keeps loading endlessly without asking for card details, I've tried incognito.. didn't work Plan Premium/student ...
Spotify Star
296 Views
1 replies
0 likes
I have a premium family subscription and have sent the link to a family member, they received the link but when they try to oprn it, it goes to the spotify site saying "unexpected error has occurred".
I have a premium family subscription and have sent the link to a family member, they received the link but when they try to oprn it, it goes to the spotify site saying "unexpected error has occurred".
Spotify Star
1156 Views
3 replies
0 likes
i would like to be refunded because i didn’t know i was being charged this much
i would like to be refunded because i didn’t know i was being charged this much
Roadie
251 Views
1 replies
0 likes
Bonjour,Je voudrais offrir un abonnement Spotify Premium à mes deux enfants de 13 et 15 ans, est ce possible ? Ou dans l'abonnement Duo, je dois forcément être parmi les deux ? Merci
Bonjour, Je voudrais offrir un abonnement Spotify Premium à mes deux enfants de 13 et 15 ans, est ce possible ? Ou dans l'abonnement Duo, je dois forcément être parmi les deux ? Merci
Spotify Legend
304 Views
1 replies
0 likes
Hello, I recently bought a Spotify card but apparently it was redeemed in another account that I don't use and I would like to know if I can recover it. I have the purchase ticket and everything
Hello, I recently bought a Spotify card but apparently it was redeemed in another account that I don't use and I would like to know if I can recover it. I have the purchase ticket and everything
Moderator
410 Views
1 replies
0 likes
I wanted a premium account so i choose the 3 month for free. I payed the one cent which i got refunded. I got an email that stated that from now on i have a premium account but in the app and online it says that i have a free account. The 3 month fre...
I wanted a premium account so i choose the 3 month for free. I payed the one cent which i got refunded. I got an email that stated that from now on i have a premium account but in the app and online ...
Spotify Legend
231 Views
1 replies
0 likes
I tried with incognito window or different device but it won't work. We are in the same house.
I tried with incognito window or different device but it won't work. We are in the same house.
Spotify Legend
538 Views
5 replies
0 likes
