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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73245 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136453 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77987 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263378 Views
157 replies
13 likes
Dobrý den. Aktivoval jsem si premium kde mám 3 měsíce zdarma ale chtel bych změnit účet na duo ale s tím ať nepřijdu o 3 měsíce zdarma. Šlo by to udělat děkuji za odpověď Macko PlanFree/PremiumCountryCzech republice DeviceSamsung A 53 Operating Syste...
Dobrý den. Aktivoval jsem si premium kde mám 3 měsíce zdarma ale chtel bych změnit účet na duo ale s tím ať nepřijdu o 3 měsíce zdarma. Šlo by to udělat děkuji za odpověď Macko Plan Free/Prem...
Moderator
1965 Views
1 replies
0 likes
I got an email saying I could get 2 months of Duo for free. Clicking the link, it says I'm "ineligible for that plan" on my account page. I am currently an Individual subscriber.
I got an email saying I could get 2 months of Duo for free. Clicking the link, it says I'm "ineligible for that plan" on my account page. I am currently an Individual subscriber.
Spotify Star
1447 Views
3 replies
0 likes
When I try to buy the premium plan it says that I can't because I'm in Quebec. I'm certainly not the only one so how can I get it?
When I try to buy the premium plan it says that I can't because I'm in Quebec. I'm certainly not the only one so how can I get it?
Spotify Star
1234 Views
1 replies
0 likes
Compre una tarjeta de regalo, ingrese a la pagina para canjear mi PIN y me aparece una oracion " desafortunadamente el codigo no es valido" ¿Que puedo hacer para activarla?.
Compre una tarjeta de regalo, ingrese a la pagina para canjear mi PIN y me aparece una oracion " desafortunadamente el codigo no es valido" ¿Que puedo hacer para activarla?.
Not applicable
1603 Views
2 replies
0 likes
PlanFree/PremiumCountry USA Device(iPhone 12) My Question or IssueI paid for a premium account through PayPal, the money has been taken out of my bank account but I can't access the premium services on the app. It says I'm still on a free plan. I eve...
Plan Free/Premium Country USA Device (iPhone 12) My Question or Issue I paid for a premium account through PayPal, the money has been taken out of my bank account...
Not applicable
1413 Views
2 replies
0 likes
I recently cancelled my premium plans and still received a charge after I cancelled?
I recently cancelled my premium plans and still received a charge after I cancelled?
Spotify Star
2424 Views
3 replies
0 likes
Me cobraron 115 pesos de mi cuenta de banco en Spotify y cuando me meto a la app de Spotify sale que mi plan a terminado y se paso a Free
Me cobraron 115 pesos de mi cuenta de banco en Spotify y cuando me meto a la app de Spotify sale que mi plan a terminado y se paso a Free
Moderator
1454 Views
1 replies
0 likes
Aparece uma mensagem de falha, mas não informa onde, ou o que falhou.
Aparece uma mensagem de falha, mas não informa onde, ou o que falhou.
Moderator
255 Views
1 replies
0 likes
PayPal account connected to my card is no longer used for my Spotify family account. I changed the card information on the Spotify family page to another card and am requesting it to be charged there and cancel the PayPal payment.
PayPal account connected to my card is no longer used for my Spotify family account. I changed the card information on the Spotify family page to another card and am requesting it to be charged there...
Moderator
1524 Views
1 replies
0 likes
I signed up for Duo, I sent my partner the link, he received it, and when he goes to enter our address, it continuously says “There was a problem please try again later” we then tried again later and got the same answer
I signed up for Duo, I sent my partner the link, he received it, and when he goes to enter our address, it continuously says “There was a problem please try again later” we then tried again later and...
Spotify Star
1572 Views
1 replies
0 likes
I payed my premium payment to the wrong account. It was on my old account.
I payed my premium payment to the wrong account. It was on my old account.
Spotify Star
1818 Views
1 replies
0 likes
I don’t think it’s a bug because I’ve seen other people complaining about this, is there a way to disable the ads?
I don’t think it’s a bug because I’ve seen other people complaining about this, is there a way to disable the ads?
Casual Listener
1177 Views
2 replies
0 likes
Hello everybody I have been using Spotify for a very long time but due to some issues I don't use it anymore. Now every month, my premium subscription money is debited from my account. Now the issue is that I do not remember either my password or ema...
Hello everybody I have been using Spotify for a very long time but due to some issues I don't use it anymore. Now every month, my premium subscription money is debited from my account. Now the...
Spotify Star
719 Views
1 replies
0 likes
I'm a premium user, but I just got an ad before a podcast startet to play. So now I have to listen to ads even if I pay for a subscription ?!
I'm a premium user, but I just got an ad before a podcast startet to play. So now I have to listen to ads even if I pay for a subscription ?!
Spotify Star
634 Views
1 replies
1 likes
Yesterday I bought the individual plan, but meant to buy the Duo one. How can I change my current plan and pay the difference? Already tried but they always charge the full value. Makes no sense. Thanks.
Yesterday I bought the individual plan, but meant to buy the Duo one. How can I change my current plan and pay the difference? Already tried but they always charge the full value. Makes no sense. Tha...
Spotify Star
1638 Views
5 replies
0 likes
No aparece mi biblioteca y necesariamente tengo que usar internet para escuchar
No aparece mi biblioteca y necesariamente tengo que usar internet para escuchar
Moderator
241 Views
1 replies
0 likes
After changing Payment method from new country, I cant select Premium single account on the new country (Germany) options, I can only select Duo or Family. But Im the only one using the account, no family.
After changing Payment method from new country, I cant select Premium single account on the new country (Germany) options, I can only select Duo or Family. But Im the only one using the account, no f...
Casual Listener
341 Views
2 replies
0 likes
Fiz a troca do cartão de crédito por motivo de troca, e foi lançado um valor de R$ 7,00. Entendo que trocar de cartão não seja necessário efetuar um pagamento de R$ 7,00.
Fiz a troca do cartão de crédito por motivo de troca, e foi lançado um valor de R$ 7,00. Entendo que trocar de cartão não seja necessário efetuar um pagamento de R$ 7,00.
Moderator
252 Views
1 replies
0 likes
j'ai un code pour 3mois de spotify premium (grâce à Microsoft rewards)mais je n'ai aucun moyen de paiment pour l'utiliser
j'ai un code pour 3mois de spotify premium (grâce à Microsoft rewards)mais je n'ai aucun moyen de paiment pour l'utiliser
Moderator
350 Views
1 replies
0 likes
Habe mein Abo zu spät gezahlt bei Klarna (ist jetzt aber gezahlt) in der Zeit ist aber schon mein Premium Abo ausgelaufen und aktualisiert derzeit auch nicht auf das Premium Abo, Zahlung ist schon mehrere Tage bei meiner Bank abgezogen.
Habe mein Abo zu spät gezahlt bei Klarna (ist jetzt aber gezahlt) in der Zeit ist aber schon mein Premium Abo ausgelaufen und aktualisiert derzeit auch nicht auf das Premium Abo, Zahlung ist schon me...
Moderator
372 Views
1 replies
0 likes
