Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89462 Views
- 54 replies
- 5 likes
- 89462 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11247 Views
- 24 replies
- 2 likes
- 11247 Views
- 24 replies
- 2 likes
Superuser Contribution Update Payment Method Failed
PlanFamily PremiumCountry: IndonesiaDevice(iPhone 11, Samsung Galaxy A50s, Lenovo Laptop)Operating System(iOS 15, Android 11, Windows 11) My Question or IssueI wanted to update my payment details since my currently used card is expired. However, when...
- Plan Family Premium Country: Indonesia Device (iPhone 11, Samsung Galaxy A50s, Lenovo Laptop) Operating System (iOS 15, Android 11, Windows 11) My Question or Issue I wanted to u...
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- Spotify Legend
- 334 Views
- 3 replies
- 0 likes
- 334 Views
- 3 replies
- 0 likes
Why can’t I change billing date?
Why isn’t there an easy way to change what date I receive the bill?I first have to unsubscribe, then wait and listen to annoying jingles and then re-subscribe and keep my fingers crossed it all works.Well, listening to catchy commercials isn’t an opt...
- Why isn’t there an easy way to change what date I receive the bill? I first have to unsubscribe, then wait and listen to annoying jingles and then re-subscribe and keep my fingers crossed it all wor...
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Doble cobro
Active plan el 15 de agosto y ese mismo día hice upgrade a plan familiar. Me debían cobrar hoy la diferencia de la tarifa y me la cobraron completa. Cómo solicito el reembolso del excedentePlanFree/PremiumCountryColombia DeviceSamsung a30Operating Sy...
- Active plan el 15 de agosto y ese mismo día hice upgrade a plan familiar. Me debían cobrar hoy la diferencia de la tarifa y me la cobraron completa. Cómo solicito el reembolso del excedente Plan Fr...
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- Moderator
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Superuser Contribution Primero tuve una suscripcion individual y me cambie a familiar y me cobraron mal.
Primero compre el spotify premium individual y los use unos meses, ya lo cambie a familiar y en la tarjeta me cobraron 1999 pero en mi suscripcion dise que tengo el plan individual.
- Primero compre el spotify premium individual y los use unos meses, ya lo cambie a familiar y en la tarjeta me cobraron 1999 pero en mi suscripcion dise que tengo el plan individual.
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- Spotify Legend
- 1559 Views
- 1 replies
- 0 likes
- 1559 Views
- 1 replies
- 0 likes
Superuser Contribution cancel card payment
I want to cancel the charge to my card of a duo plan since I changed to a family plan but they continue to charge me the other plan
- I want to cancel the charge to my card of a duo plan since I changed to a family plan but they continue to charge me the other plan
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- Moderator
- 1733 Views
- 2 replies
- 0 likes
- 1733 Views
- 2 replies
- 0 likes
Superuser Contribution Unable to pay for my subscription.
Hi, I work and live in Mainland China (Where Spotify isn't officially available), so I have a Hong kong Spotify account. is there a way to for me to pay for Spotify premium? All my other subscription services works perfectly with my credit card, my A...
- Hi, I work and live in Mainland China (Where Spotify isn't officially available), so I have a Hong kong Spotify account. is there a way to for me to pay for Spotify premium? All my...
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- Moderator
- 417 Views
- 3 replies
- 0 likes
- 417 Views
- 3 replies
- 0 likes
Superuser Contribution Combine profiles
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc. Can I retrieve playlists from a deleted profile? I tried to update my payment method, current account is tied to a...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc. Can I retrieve playlists f...
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- Moderator
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can't renew premium
PlanFreeCountryNorway Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey! I've had Premium for students, for a while, but one day Spotify cancelled the automatic re...
- Plan Free Country Norway Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey! I'...
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- Moderator
- 2894 Views
- 8 replies
- 0 likes
- 2894 Views
- 8 replies
- 0 likes
Superuser Contribution Pay by vidafone cash
Dear allHow can i pay with vodafone cash not by my creditRegardsAcc.nourshaban
- Dear all How can i pay with vodafone cash not by my credit Regards Acc.nourshaban
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- Moderator
- 1002 Views
- 1 replies
- 0 likes
- 1002 Views
- 1 replies
- 0 likes
Superuser Contribution Plano pos pago
Planos pós pago
- Planos pós pago
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- Moderator
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Superuser Contribution Payed for subscription on the wrong phone
PlanFamilyCountryNetherlandsDevice Operating System My Question or IssueI got an email from spotify saying that my subscription ended, this was verrified because i started getting commercials.I checked on my phone and noticed that the plan was gone a...
- Plan Family Country Netherlands Device Operating System My Question or Issue I got an email from spotify saying that my subscription ended, this was verrified because i...
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- Moderator
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can l transfer a playlist to a new smartphone?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 2630 Views
- 3 replies
- 0 likes
- 2630 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Charged for Premium but still showing as free subscription
PlanFree, but trying to upgrade to Premium individualCountryUSADeviceAndroid One Note and PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been on a free subscription and wanted to upgrade to Premium using the offe...
- Plan Free, but trying to upgrade to Premium individual Country USA Device Android One Note and PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...
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- Spotify Legend
- 386 Views
- 3 replies
- 0 likes
- 386 Views
- 3 replies
- 0 likes
Spotify not accepting my USD debit card details
PlanPremiumCountryNigeria Device(iPhone 13 Mini, Dell Inspiron 14)Operating System(iOS 15.6, Windows 11) My Question or IssueMy Country has prohibited using local debit cards, so I got a dollar card to facilitate online transactions. However, Spotify...
- Plan Premium Country Nigeria Device (iPhone 13 Mini, Dell Inspiron 14) Operating System (iOS 15.6, Windows 11) My Question or Issue My Country has prohibited using local debi...
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- Newbie
- 267 Views
- 2 replies
- 1 likes
- 267 Views
- 2 replies
- 1 likes
Superuser Contribution Tried to get premium Spotify
Hi! I generally like to get Spotify premium, generated credit card, I always use it for Spotify premium but this card is working fine, so I received this: This form has expired. Please reload the page and try again. and please fix this thanks
- Hi! I generally like to get Spotify premium, generated credit card, I always use it for Spotify premium but this card is working fine, so I received this: This form has expired. Please reload th...
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- Moderator
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution New phone duo login
Says email doesn't exist. He is my member and I am plan manager. I can not figure this out.
- Says email doesn't exist. He is my member and I am plan manager. I can not figure this out.
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- Moderator
- 344 Views
- 1 replies
- 0 likes
- 344 Views
- 1 replies
- 0 likes
Having issues subscribing for premium in Nigeria
I can’t subscribe for premium in Nigeria using my card, please i need help urgently
- I can’t subscribe for premium in Nigeria using my card, please i need help urgently
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- Newbie
- 1291 Views
- 3 replies
- 1 likes
- 1291 Views
- 3 replies
- 1 likes
Superuser Contribution Money deducted without authorization
Had the three months premium trial subscription which expired today in 18 August, on 12 August I have canceled the subscription. Today at 20:02 PM, got a alert from my bank that spotify has deducted INR: 119 from my account.Need my money back. there ...
- Had the three months premium trial subscription which expired today in 18 August, on 12 August I have canceled the subscription. Today at 20:02 PM, got a alert from my bank that spotif...
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- Spotify Legend
- 340 Views
- 3 replies
- 0 likes
- 340 Views
- 3 replies
- 0 likes
Superuser Contribution Tried everything, Spotify premium won’t work
I recently paid for Spotify premium individual. I got a receipt, online it shows that I have the plan, it got charged on my debit card, but when I go to play music online or in the app it is still saying I’m on the free plan. I have tried everything ...
- I recently paid for Spotify premium individual. I got a receipt, online it shows that I have the plan, it got charged on my debit card, but when I go to play music online or in the app it is still sa...
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- Spotify Legend
- 399 Views
- 3 replies
- 0 likes
- 399 Views
- 3 replies
- 0 likes
Superuser Contribution Credit card wont go through.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have money in my account and my bank says it has no problem on there end. I've used it on A...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Spotify Legend
- 354 Views
- 1 replies
- 1 likes
- 354 Views
- 1 replies
- 1 likes