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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75594 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140540 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81142 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
271123 Views
159 replies
13 likes
PlanPremiumCountryRomaniaDeviceAnyOperating SystemAny My Question or IssueCan I buy and use gift cards for upgrading to premium in Romania? Where can I do it?
Plan Premium Country Romania Device Any Operating System Any My Question or Issue Can I buy and use gift cards for upgrading to premium in Romania? Where can I do it?
Moderator
3048 Views
1 replies
0 likes
PlanPremium Mini / Premium (One Time Payment)CountryPhilippinesDeviceSamsung A52Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was subscribed under Premium Mini for a week, and when it only had a day left to expire, I u...
Plan Premium Mini / Premium (One Time Payment) Country Philippines Device Samsung A52 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was subscri...
Moderator
364 Views
1 replies
0 likes
I paid for premium duo however I was initially on a premium individual subscription. The receipt shows that the payment was for duo but on Spotify when you go to view plan, it shows that the premium individual got renewed for a whole year and not the...
I paid for premium duo however I was initially on a premium individual subscription. The receipt shows that the payment was for duo but on Spotify when you go to view plan, it shows that the premium ...
Spotify Legend
246 Views
1 replies
0 likes
Hi Folks, thanks for the help in advance. I’ve got a Singtel Music (Spotify) that i’ve apparently cancelled. Checked with Singtel twice and it’s been cancelled since 7th April 2020 however, it’s still showing on my Spotify account that it’s active. I...
Hi Folks, thanks for the help in advance. I’ve got a Singtel Music (Spotify) that i’ve apparently cancelled. Checked with Singtel twice and it’s been cancelled since 7th April 2020 however, ...
Spotify Legend
742 Views
3 replies
0 likes
Hi, I currently have an individual premium plan with a duo. I want to change to the family plan but I would like to know if making the change eliminates the duo plan subscription and only the new family subscription will remain. Thanks PlanPremium / ...
Hi, I currently have an individual premium plan with a duo. I want to change to the family plan but I would like to know if making the change eliminates the duo plan subscription and only the ne...
Spotify Star
324 Views
1 replies
0 likes
Olá, gostaria de saber porque não estou conseguindo acessar minha conta premium, estou com o pagamento em dias, mas já faz mais de 4dias que paguei e sem percebe já efetuei mais de 2 pagamentos da mesma fatura, nem por isso houve a liberação do meu a...
Olá, gostaria de saber porque não estou conseguindo acessar minha conta premium, estou com o pagamento em dias, mas já faz mais de 4dias que paguei e sem percebe já efetuei mais de 2 pagamentos...
Spotify Star
336 Views
3 replies
0 likes
I signed up for shared premium. Why am I still hearing commercials?
I signed up for shared premium. Why am I still hearing commercials?
Moderator
276 Views
1 replies
0 likes
En dias anteriores adquiri paln duos pero primero por mas que pusiera la misma direccion no dejeba continuar y ya no registra el link para registar a ala segunda persona, no me deja registrar a la otra persona
En dias anteriores adquiri paln duos pero primero por mas que pusiera la misma direccion no dejeba continuar y ya no registra el link para registar a ala segunda persona, no me deja registrar a la ot...
Spotify Legend
310 Views
3 replies
0 likes
My Question or IssueWhatever which kind of plan i select, i have this message : «Sorry, you are not eligible for that plan. Here are some other ways to get Premium.»I saw the exclusion of Quebec for the trial, but I just want to pay listen music...So...
My Question or Issue Whatever which kind of plan i select, i have this message : «Sorry, you are not eligible for that plan. Here are some other ways to get Premium.» I saw the exclusion of Quebec ...
Casual Listener
463 Views
2 replies
0 likes
im using my premium account on my phone and i want to change the bank account where they crediting my account. is it possible? thank you.
im using my premium account on my phone and i want to change the bank account where they crediting my account. is it possible? thank you.
Visitor
8372 Views
2 replies
0 likes
I have just signed up to Duo and verified my address, then invited my partner. My parter has followed the invite URL and entered the exact same address as me but it says our addresses do not match. So pathetic! Does Spotify even care about usability?
I have just signed up to Duo and verified my address, then invited my partner. My parter has followed the invite URL and entered the exact same address as me but it says our addresses do not match. ...
Casual Listener
1203 Views
4 replies
0 likes
PlanFree rn but gonna upgrade laterCountryIndiaDeviceHP EliteDesk 800 G2 SFFOperating SystemWindows 10 My Question or IssueWhen I try to make a payment to spotify for the Premium Duo subscription, and select the UPI payment method, it is redirecting ...
Plan Free rn but gonna upgrade later Country India Device HP EliteDesk 800 G2 SFF Operating System Windows 10 My Question or Issue When I try to make a payment to spotify for the Pre...
Visitor
5715 Views
5 replies
0 likes
PlanFree/PremiumCountryCiudad de México Device(iPhone 13)Operating System(iOS 10) My Question or IssueThey charged me for my subscription and it says that due to non-payment I went from premium to free.Me cobraron mi suscripción y dice que por falta ...
Plan Free/Premium Country Ciudad de México Device (iPhone 13) Operating System (iOS 10) My Question or Issue They charged me for my subscription and it says that due to non-pay...
Spotify Star
369 Views
1 replies
0 likes
PlanoPremiumPaís Brasil Dispositivo(iPhone 11)sistema operacional(iOS 16.3.1, Windows 11) Minha dúvida ou problemaHoje pela manhã foi realizada a cobrança do meu plano premium e o momento não foi liberada suas funcionalidades até.
Plano Premium País Brasil Dispositivo (iPhone 11) sistema operacional (iOS 16.3.1, Windows 11) Minha dúvida ou problema Hoje pela manhã foi realizada a cobrança do meu plano p...
Spotify Star
1077 Views
3 replies
0 likes
Hey, i paid for a monthly subscription w paypal but then it said there was an error but it did take my money, what do i do?? HELP.
Hey, i paid for a monthly subscription w paypal but then it said there was an error but it did take my money, what do i do?? HELP.
Spotify Legend
278 Views
1 replies
0 likes
PlanPremiumCountryRussiaDevicePC, Iphone 13Operating SystemWindows 11, ios 16.11 My Question or IssueMy friend who lives in turkey bough me for 3 months (14.02.2023), but after febrary 24 my account was transfered to free subscription. Money was not ...
Plan Premium Country Russia Device PC, Iphone 13 Operating System Windows 11, ios 16.11 My Question or Issue My friend who lives in turkey bough me for 3 months (14.02.2023), bu...
Spotify Legend
338 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceiPhone 8Operating SystemiOS 10 Hallo,ich möchte das Datum meines Abbos ändern. Wie ist da möglich ohne das ich alles kündigen muss? Hätte es gerne auf jeden 1 im Monat umgestellt haben.
Plan Premium Country Germany Device iPhone 8 Operating System iOS 10 Hallo, ich möchte das Datum meines Abbos ändern. Wie ist da möglich ohne das ich alles kündigen muss? Hätte...
Spotify Star
10921 Views
3 replies
1 likes
Por más intentos de colocar la dirección correcto me tira error y no deja conectar con la otra persona
Por más intentos de colocar la dirección correcto me tira error y no deja conectar con la otra persona
Spotify Legend
253 Views
1 replies
0 likes
Payed payment and account profile still haven’t changed still says free and I paid for premium
Payed payment and account profile still haven’t changed still says free and I paid for premium
Moderator
278 Views
1 replies
0 likes
I am currently having a premium personal account expiring next year January. I would like to change this plan to family account so that I can add my family. I would like to know if I can get any discounts on switching or should I pause this personal ...
I am currently having a premium personal account expiring next year January. I would like to change this plan to family account so that I can add my family. I would like to know if I can get any disc...
Spotify Star
281 Views
1 replies
0 likes
