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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130822 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62836 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242678 Views
149 replies
13 likes
My payment for the subscription couldn't be completed, is there any issue with the system? In my bank accound thera are enough money for the payment
My payment for the subscription couldn't be completed, is there any issue with the system? In my bank accound thera are enough money for the payment
Spotify Star
209 Views
1 replies
0 likes
it keep saying "your payment method and country couldn't match"
it keep saying "your payment method and country couldn't match"
Spotify Star
301 Views
1 replies
0 likes
Fiz troca do meu plano duo para o família e foi feito a cobrança na hora no dia 11/01/2023 e estou recebendo mensagem que não foi debitado do meu cartão de crédito onde bloqueiam as músicas que quero escutar, como podemos resolver este problema??
Fiz troca do meu plano duo para o família e foi feito a cobrança na hora no dia 11/01/2023 e estou recebendo mensagem que não foi debitado do meu cartão de crédito onde bloqueiam as músicas que quero...
Spotify Star
292 Views
1 replies
0 likes
I was suscribe to the classic premium suscrition, ut I cgange for the student one. But now I pay the two of us and I think its an error, or maybe someone's using my credit card but I don't think so...
I was suscribe to the classic premium suscrition, ut I cgange for the student one. But now I pay the two of us and I think its an error, or maybe someone's using my credit card but I don't think so...
Spotify Star
228 Views
1 replies
0 likes
i tried logging in again and also deleting it but that didn’t work either
i tried logging in again and also deleting it but that didn’t work either
Spotify Star
195 Views
1 replies
0 likes
Hi good folks - I've a Spotify Premium account in India (ends Dec'23) I recently traveled to EU for some work/travel purpose for a month. Around 14 days into my travel Spotify gave me a notification that my premium account is no longer valid and to u...
Hi good folks - I've a Spotify Premium account in India (ends Dec'23) I recently traveled to EU for some work/travel purpose for a month. Around 14 days into my travel Spotify gave me a notification ...
Spotify Star
281 Views
1 replies
0 likes
¿Tenía plan estudiantil y lo cambiaron a plan individual que es más de la mitad de lo que pago normalmente, ahora que hago?
¿Tenía plan estudiantil y lo cambiaron a plan individual que es más de la mitad de lo que pago normalmente, ahora que hago?
Spotify Legend
241 Views
1 replies
0 likes
@AskSpotifyStarsI have changed the payment method on the website. But the app still prompts the old one. To be more specific, I changed the card that I want to pay for the subscription on the website, but the app still asks me whether I want to pay w...
@AskSpotifyStars I have changed the payment method on the website. But the app still prompts the old one. To be more specific, I changed the card that I want to pay for the subscription on the websi...
Moderator
500 Views
3 replies
0 likes
Meu plano Duo venceria em junho mas optei por fazer o upgrade Já realizei o pagamento inclusive o mesmo é exibido nos recibos, mas meu plano ainda aparece como Duo.
Meu plano Duo venceria em junho mas optei por fazer o upgrade Já realizei o pagamento inclusive o mesmo é exibido nos recibos, mas meu plano ainda aparece como Duo.
Spotify Star
356 Views
3 replies
0 likes
2 weeks ago I bought the duo plan, for me and my gf, but now she can use the premium app but i can't bc it says its the free one.When I bought it I put my mail and then open the app, and there were no adds at all, but I cannot download playlist and n...
2 weeks ago I bought the duo plan, for me and my gf, but now she can use the premium app but i can't bc it says its the free one. When I bought it I put my mail and then open the app, and there were...
Spotify Star
271 Views
1 replies
0 likes
I want to buy spofity premium but i'm not eglible for the free trail, because I have already used my credit card for another account. I wish to know if i can buy premium without the free trail, because i can't find that option anywhere. Thanks for th...
I want to buy spofity premium but i'm not eglible for the free trail, because I have already used my credit card for another account. I wish to know if i can buy premium without the free trail, becau...
Spotify Star
1061 Views
3 replies
0 likes
Hello!My account registered in Mexico, and his - in Colombia.But we are living together in Colombia now.How we can use premium Duo?Now we can't, because he can't connect to me.
Hello! My account registered in Mexico, and his - in Colombia. But we are living together in Colombia now. How we can use premium Duo? Now we can't, because he can't connect to me.
Spotify Star
360 Views
3 replies
0 likes
PlanFreeCountryCzech republicDeviceiPhone 13 mini, Macbook Pro 13Operating System(iOS 16, Windows 10, MacOS) My Question or IssueHello, i have a problem that it is not possible to buy premium Individual, because i'm not eligible for Premium(due to 1 ...
Plan Free Country Czech republic Device iPhone 13 mini, Macbook Pro 13 Operating System (iOS 16, Windows 10, MacOS) My Question or Issue Hello, i have a problem that it...
Spotify Star
274 Views
1 replies
0 likes
NAO FUNCIONA ESSA PORRA
NAO FUNCIONA ESSA PORRA
Spotify Star
221 Views
1 replies
0 likes
Plan PremiumCountry IndiaDevice Iphone 11 proMy Question or IssueI had subscribed to Spotify mini and saw that we can only download 30 songs. I immediately signed up for the individual plan and though th mini will be replaced. However I ca see that s...
Plan Premium Country India Device Iphone 11 pro My Question or Issue I had subscribed to Spotify mini and saw that we can only download 30 songs. I immediately signed up for the individual p...
Spotify Star
262 Views
1 replies
0 likes
My Question or IssueI keep getting charged but I don't have premium. I have tried for months to cancel and it keeps charging me. I can't figure out why. I can't find any email we have that is attached to premium.
My Question or Issue I keep getting charged but I don't have premium. I have tried for months to cancel and it keeps charging me. I can't figure out why. I can't find any e...
Spotify Star
404 Views
3 replies
0 likes
I have a trip to turkey. I have a visa card, I can use it in local commercoal store, But when I used it to lay the subscription, The pay system Your payment method and country don ' t match .
I have a trip to turkey. I have a visa card, I can use it in local commercoal store, But when I used it to lay the subscription, The pay system Your payment method and country...
Spotify Legend
3119 Views
3 replies
0 likes
My Question or IssueI smashed my phone and can't remember my Gmail password or Spotify password. How can I reinstall app. It's premium account.
My Question or Issue I smashed my phone and can't remember my Gmail password or Spotify password. How can I reinstall app. It's premium account.
Spotify Legend
313 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i upgraded to a premium duo because my boyfriend and I has been using my account and we some...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
305 Views
1 replies
0 likes
Hallo eine Frage, unser Sohn hat das einzelne Abo und wir würden das gerne auf Duo ändern.1.Wie funktioniert das?2.Gibt es dafür wieder "Freimonate" als Geschenk zum Abschluss des Abos3.Wie sieht es mit der bestehenden Playlist aus. Kann diese überno...
Hallo eine Frage, unser Sohn hat das einzelne Abo und wir würden das gerne auf Duo ändern. 1.Wie funktioniert das? 2.Gibt es dafür wieder "Freimonate" als Geschenk zum Abschluss des ...
Roadie
1901 Views
1 replies
0 likes
