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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Every time I pay up for my premium this happens. From the Philippines
Que tal, espero que estén llevando bien la cuarentena.Mi duda es si por ejemplo mi compañero de **bleep** se va a trabajar y yo me quedo en casa, los 2 podemos seguir usando el spotify? O si o si depende de estar en el mismo lugar.
PlanFree/PremiumCountryLebanon My Question or IssueI live and work in Lebanon, my account is also registered here, but have a German credit card. I can only upgrade to Premium with my credit card, if I change my account settings to Germany, which I d...
My Question or IssueI bought a spotify giftcard from the store yesterday and every time I put in the code it says "something went wrong", I've been trying to use my giftcard all day yesterday and today and I still can not get it to work. I've looked ...
Plan: PremiumCountry: India Device: Android/iOS My Question or IssueI want to ask if it is possible to gift Spotify premium membership to a friend for a year using their email ID only?
Hi, I have had Spotify premium for almost two years now but a week ago I had payment issues, so my account was reverted back to a standard free account for one day until I corrected it and got premium back. So I'm unsure whether I will still have acc...
Paid for Spotify Premium with my UPI app. Still isn't reflecting on my accountI tried signing out, and even reinstalling, didn't help.
Hi, my name is Alessandro and I want to use my 18app (Italy) to pay spotify premium. I am also a student and I have seen that I have to pay 4.99€ for month. So 1 year is 59,88€.I don’t understand if is possible to convert my 18app code in 1 year of s...
PlanStudent prepaid 1 monthCountryIndiaDeviceOnePlus6Operating SystemAndroid My Question or IssueI have been charged for premium and I closed the Spotify app. When I reopen, it's still showing free plan and my subscription status is showing free on t...
PlanFree/Pr My Question or Issueis the live chat support now being disabled i was on it before sorting out bills i thought this is a great service as the community cannot deal with issues like this.one needs to get on to a live agent to look up all y...
Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será a tentativa de ajudar.PlanoGrátis / PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro, final de 2016)Sistema operacional(iOS 10, Android...
When I try to sign up for regular premium I get a message saying I'm not eligeble (attached), I only get the family option. Is it because there used to be two people living on this address? If so, way to rub it in...
Hello, I tried subscribing to premium in saudi arabia and I got "payment failed" though the bank confirmed there was no issue. Anyone faced this issue and how did you solve it? Is there a chance that other paymnet methods are added like Paypal or Mob...
I live in Australia. My sister lives in New Zealand. I would like to pay for her Spotify Premium subscription. She's a teenager so doesn't have a bank account or credit card of her own. So far I have tried:Family Premium: doesn't work; not at same ad...
Hi, i have paid for an annual premium family but i don't have the "invite" option, it seems that i have a normal premium subscription
PlanFreeCountry India DeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or Issue I have a debit card that apparently doesnt permit monthly billing. But when i tried to subscribe to spotify premium(student) i was charged the amount, and the err...
Resently I did my renovation plan, but, spotify made me a charge for a regular premium account
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice(Iphone 7)Operating System(iOS 13) My Question or IssueWill I get chargeback if I will not like Premium?
PlanPremium IndividualCountryFrance DeviceLG G6Operating SystemAndroid My Question or IssueI need to update my payment method but spotify won't let me choose the individual offer for 9.99€/month. It forces me to take the duo offer.
If I subscribe to Spotify premium will I automatically be subscribed to Hulu as well? Only the student premium option has Hulu listed.