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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130637 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62049 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
240912 Views
148 replies
13 likes
Il y a t il possibilité avec abonnement Duo d'écouter chacun de son coté et donc 2 appareils différents?Pour le moment ça ne marche pas !
Il y a t il possibilité avec abonnement Duo d'écouter chacun de son coté et donc 2 appareils différents? Pour le moment ça ne marche pas !
Moderator
408 Views
1 replies
0 likes
I had a student subscription but it changed to individual after half an year. And I paid for two month while I was still student. Can I return that difference in money? I am student, and I can verify it. And I want to know if there option to not auto...
I had a student subscription but it changed to individual after half an year. And I paid for two month while I was still student. Can I return that difference in money? I am student, and I can verify...
Moderator
179 Views
1 replies
0 likes
I am trying to change my plan from duo to individual but am receiving an 'error, please try again' later message.I have recently changed my payment details to reflect a country change. Is someone able to help with this issue?
I am trying to change my plan from duo to individual but am receiving an 'error, please try again' later message. I have recently changed my payment details to reflect a country change. Is someone a...
Moderator
226 Views
1 replies
0 likes
Ive tried to buy premium several times now, and it simply hasnt worked. Ive used a Visa card, and paypal, and it just says "The payment failed. Please try again, use a different payment card or a different payment method. Go to our support."
Ive tried to buy premium several times now, and it simply hasnt worked. Ive used a Visa card, and paypal, and it just says "The payment failed. Please try again, use a different payment card or a dif...
Moderator
273 Views
1 replies
0 likes
Porqué es tan difícil desvincularse??????
Porqué es tan difícil desvincularse??????
Moderator
197 Views
1 replies
0 likes
PlanFree/PremiumpremiumCountryUSADeviceiphone 12(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium premium Country USA Device iphone 12 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Q...
Moderator
243 Views
1 replies
0 likes
Pague por un paquete de 12 meses pero lo cancele durante el mes de prueba, ¿que pasara con el dinero que ya pague si cambio de plan?
Pague por un paquete de 12 meses pero lo cancele durante el mes de prueba, ¿que pasara con el dinero que ya pague si cambio de plan?
Spotify Legend
457 Views
1 replies
0 likes
I want spotify to stop charging me. Also would be nice to get refunded for the 7 months. They say I have to sign in to unsubscribe, but I can't sign in.
I want spotify to stop charging me. Also would be nice to get refunded for the 7 months. They say I have to sign in to unsubscribe, but I can't sign in.
Moderator
249 Views
1 replies
0 likes
pongo distintas tarjetas de debito para poder pagar el plan premium y con todas me sale erro, y ya me cancelaron la suscripcion
pongo distintas tarjetas de debito para poder pagar el plan premium y con todas me sale erro, y ya me cancelaron la suscripcion
Moderator
216 Views
1 replies
0 likes
I bought a spotify premium gift card for 6 months of spotify premium and the code shows up as incorrect.
I bought a spotify premium gift card for 6 months of spotify premium and the code shows up as incorrect.
Spotify Star
301 Views
1 replies
0 likes
She is still on Free plan but we both have the same address.
She is still on Free plan but we both have the same address.
Spotify Star
194 Views
1 replies
0 likes
impossible de retrouver mes factures - il est toujours écrit "pas de reçu" alors que je suis prélevée tous les mois
impossible de retrouver mes factures - il est toujours écrit "pas de reçu" alors que je suis prélevée tous les mois
Spotify Star
306 Views
1 replies
0 likes
Spotify account on my iPhone says I've downloaded 38 albums and need to to therefore pay a new amount for a different type of subscription. However, it does not give me this message when I open my Spotify Account on my desktop. I'm not sure what to d...
Spotify account on my iPhone says I've downloaded 38 albums and need to to therefore pay a new amount for a different type of subscription. However, it does not give me this message when I open my Sp...
Spotify Star
379 Views
1 replies
0 likes
Hi I subscribed long time ago for an individual plan and then I upgraded to family sharing plan with the same account but you guys charge me twice each month for two or three months now for both individual and family plan can you please refund me for...
Hi I subscribed long time ago for an individual plan and then I upgraded to family sharing plan with the same account but you guys charge me twice each month for two or three months now for both indi...
Moderator
335 Views
3 replies
0 likes
Hi, we opened a premium for the family and can't connect, send me a link to connect, do I need to open a new account for this?
Hi, we opened a premium for the family and can't connect, send me a link to connect, do I need to open a new account for this?
Moderator
231 Views
1 replies
0 likes
PlanPremiumCountryItalyDeviceDesktopOperating SystemWindows 11 My Question or IssueI got a premium code from Microsoft Rewards, but when i try to use that, that give me an error
Plan Premium Country Italy Device Desktop Operating System Windows 11 My Question or Issue I got a premium code from Microsoft Rewards, but when i try to use that, that give me an er...
Spotify Star
456 Views
1 replies
0 likes
Every time i go to the app it tells me my payment method has failed. Buy ny bank statement shows it wemt through a while ago. Is this a bug on the app or do i need to redo my payment method? PlanDuoCountryUnited States DeviceGalaxy s10Operating Syste...
Every time i go to the app it tells me my payment method has failed. Buy ny bank statement shows it wemt through a while ago. Is this a bug on the app or do i need to redo my payment method? ...
Spotify Star
244 Views
1 replies
0 likes
PlanPremium/FamilyCountryPolandMy Question or IssueI accidentally changed my plan to Family, which I don't need and tried to change back to PRemium Individual. Instead I get the following message on a top red bar: The payment failed. Please try again...
Plan Premium/Family Country Poland My Question or Issue I accidentally changed my plan to Family, which I don't need and tried to change back to PRemium Individual. Instead I get the following m...
Spotify Star
308 Views
1 replies
0 likes
Hi there, I opted for a three-month free trial of the premium plan in December and now after less than a month it has been suddenly switched back to free plan. I have the email that spotify sent me about the 3 month premium plan when I subscribed for...
Hi there, I opted for a three-month free trial of the premium plan in December and now after less than a month it has been suddenly switched back to free plan. I have the email that spotify ...
Spotify Star
391 Views
3 replies
0 likes
PlanFree/PremiumCountry usa Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone12proOperating System(iOS 10, Android Oreo, Windows 10,etc.)ios16.2My Question or IssueThe premium was paid on January 10th, so I canceled it because I was su...
Plan Free/Premium Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone12pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) ios16.2 My Question...
Spotify Star
191 Views
1 replies
0 likes
