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Subscriptions

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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Lucifermorningstar

Regular

193443 Views

123 replies

12 likes

  • 193443 Views
  • 123 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

Music Fan

TiBlack

Newbie

22037 Views

28 replies

4 likes

  • 22037 Views
  • 28 replies
  • 4 likes

Superuser Contribution I'm premium and there is Ads in the middle of a podcast ? What's going on?

I was listening to a podcast, and now there are ads in the middle of the podcast. That's SO ANNOYING. What's going on ??? The idea of paying for the premium service is not to hear ANNOYING ads. PlanPremium

Casual Listener

I was listening to a podcast, and now there are ads in the middle of the podcast. That's SO ANNOYING. What's going on ??? The idea of paying for the premium service is not to hear ANNOYING ads. ...

Memekin

Casual Listener

623 Views

2 replies

1 likes

Ads-premium accounts
  • 623 Views
  • 2 replies
  • 1 likes

monthly membership fee is more expensive than regular membership

monthly membership fee is 29.99TL and 3-month membership fee is 95.99TL. 3 months membership is more expensive than regular membership. Why is it 6TL expensive when it should be cheap?

Newbie

monthly membership fee is 29.99TL and 3-month membership fee is 95.99TL. 3 months membership is more expensive than regular membership. Why is it 6TL expensive when it should be cheap?

Jose_M

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Why cant i upgrade to spotify premium?

When i try to upgrade from a free to a family account it lets me put all my information in but when i hit pay it just loads for a bit and says "The payment failed. Please try again, use a different payment card or a different payment method. Go to ou...

Visitor

When i try to upgrade from a free to a family account it lets me put all my information in but when i hit pay it just loads for a bit and says "The payment failed. Please try again, use a different p...

Jose_M

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hey, I payed for a premium and deleted the app and got it, it wasn't workin

Before I deleted the app I got a link with a family plan thing which I entered and then the premium features stopped working and then i deleted the app, then got it again and got my account and my premium wasn't working

Visitor

Before I deleted the app I got a link with a family plan thing which I entered and then the premium features stopped working and then i deleted the app, then got it again and got my account and my pr...

Lyubka

Moderator

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Fiz uma conta duo pra usar com meu namorado mas ele não consegue entrar

PlanPremium DuoCountryBrasil My Question or IssueEu e meu namorado começamos a morar juntos a pouco tempo e mudei meu premium pra duo pra ele poder usar tb, antes ele tava num premium com o pai dele. ele não ta conseguindo entrar no meu pq diz que el...

Newbie

  Plan Premium Duo Country Brasil   My Question or Issue Eu e meu namorado começamos a morar juntos a pouco tempo e mudei meu premium pra duo pra ele poder usar tb, antes ele tava nu...

Bittencourt

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution I pop aged the £13.99 for premium & on the app it’s still saying I haven’t?

I payed the £14 for my premium duos and on the app i’m still getting the popup saying that I haven’t payed it. What do I do?

Visitor

I payed the £14 for my premium duos and on the app i’m still getting the popup saying that I haven’t payed it. What do I do?

AlejaR

Moderator

159 Views

1 replies

0 likes

  • 159 Views
  • 1 replies
  • 0 likes

Old account still getting charged can’t log in

My old account is still getting charged and I can’t log in as I can’t remember the password

Visitor

My old account is still getting charged and I can’t log in as I can’t remember the password

kaworu_bloodpaw

Roadie

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution how i can get my money back

you took a 55EGP from my credit card without any excuse that makes me mad and I need back my money

Visitor

you took a 55EGP from my credit card without any excuse that makes me mad and I need back my money

Alex

Spotify Legend

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Setting up Duo where partner already had unactivated Duo

PlanDuoCountryUnited statesDeviceS22 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Duo today (uograded from premium to duo) and attempted to add my partner. I didn't know beforehand that her account had already ...

Casual Listener

  Plan Duo Country United states Device S22  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I set up Duo today (uograded from premium t...

Lyubka

Moderator

276 Views

2 replies

0 likes

  • 276 Views
  • 2 replies
  • 0 likes

Superuser Contribution Pourquoi je constate "Votre dernier paiement n'est pas passé" ?

Je constate ceci en ouvrant l'application sur iphone, alors que je participe à un abonnement famille, sachant que les autres utilisateurs n'ont aucun problème. Celui qui paye est un autre utilisateur de l'abonnement, j'ai essayé de quitter l'abonneme...

Visitor

Je constate ceci en ouvrant l'application sur iphone, alors que je participe à un abonnement famille, sachant que les autres utilisateurs n'ont aucun problème. Celui qui paye est un autre utilisateur...

Alex

Spotify Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Solved!! will my spotify stats be deleted if I change the country?

PlanPremiumCountryAzerbaijanDevice(Iphone 12 mini)Operating System(iOS 16.) Hello! I have a 3 months trial subscriptions which will end on march (Azerbaijan). The thing is, I fly to Turkey very often, and sometimes might stay there for almost a year,...

Newbie

Plan Premium Country Azerbaijan Device (Iphone 12 mini) Operating System (iOS 16.)   Hello! I have a 3 months trial subscriptions which will end on march (Azerbaijan). The thing is, I f...

Maxim

Spotify Star

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Paid for premium but I still have free

I paid for spotify premium, but I haven’t recieved it. What happens now?

Visitor

I paid for spotify premium, but I haven’t recieved it. What happens now?

Bittencourt

Spotify Star

171 Views

1 replies

0 likes

  • 171 Views
  • 1 replies
  • 0 likes

Mudança de plano

Meu plano mudou sem meu consentimento.

Visitor

Meu plano mudou sem meu consentimento.

Bittencourt

Spotify Star

146 Views

1 replies

0 likes

  • 146 Views
  • 1 replies
  • 0 likes

Hello, can you help me? Spotify take money on my card for premium two time

Hello, can you help me? Spotify take money on my card for premium two times, Ferbruary,2 and Ferbuary,6 2023 years. Why took 2 times money?

Visitor

Hello, can you help me? Spotify take money on my card for premium two times, Ferbruary,2 and Ferbuary,6 2023 years. Why took 2 times money?

Bittencourt

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Im being charged twice monthly for my aubscription

Hi I subscribed long time ago for an individual plan and then I upgraded to family sharing plan with the same account but you guys charge me twice each month for two or three months now for both individual and family plan can you please refund me for...

Visitor

Hi I subscribed long time ago for an individual plan and then I upgraded to family sharing plan with the same account but you guys charge me twice each month for two or three months now for both indi...

AlejaR

Moderator

285 Views

3 replies

0 likes

  • 285 Views
  • 3 replies
  • 0 likes

My card doesnt work

I accidentally used a 30 dollar gift card while not logged into a account and now the card doesnt work.

Visitor

I accidentally used a 30 dollar gift card while not logged into a account and now the card doesnt work.  

Luan

Spotify Star

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes