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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131227 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
64114 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
244662 Views
150 replies
13 likes
PlanPremiumCountryIndia My Question or IssueI have an automatic payment set up for monthly renewal. The amount was deducted from my account but the Spotify app says the payment did not go through and hence, my plan has been downgraded.
Plan Premium Country India My Question or Issue I have an automatic payment set up for monthly renewal. The amount was deducted from my account but the Spotify app says the payment did n...
Spotify Star
364 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Country: The NetherlandsPlan: From Premium to DuoIssue: After 7 years of using one premium a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
299 Views
1 replies
0 likes
PlanStudent/PremiumCountryUSADevice(iPhone 11)Operating System(iOS 16.2) My Question or IssueI recently saw that I was charged for a premium subscription when I am paying for a student subscription. I was never notified or reminded that I needed to r...
Plan Student/Premium Country USA Device (iPhone 11) Operating System (iOS 16.2) My Question or Issue I recently saw that I was charged for a premium subscription when I am pa...
Moderator
2654 Views
4 replies
0 likes
I have a student account but would like to enroll in a duo account as well. Can I do a duo while maintaining my student discount?
I have a student account but would like to enroll in a duo account as well. Can I do a duo while maintaining my student discount?
Spotify Star
407 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a 3 month Premium tial going and also received a gift card for Christmas. The followin...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Star
1031 Views
1 replies
0 likes
I got charged 4 times in a row, and I still don't have premium access, I just moved to Netherlands, but I was using spotify in Romania, every time I tried to pay it said "your payment method and country don't match", I tried to pay a few times, but i...
I got charged 4 times in a row, and I still don't have premium access, I just moved to Netherlands, but I was using spotify in Romania, every time I tried to pay it said "your payment method and coun...
Spotify Star
630 Views
3 replies
0 likes
How do I switch from Duo to Family plan? PlanPremiumCountryBelgium
How do I switch from Duo to Family plan? Plan Premium Country Belgium
Community Legend
6236 Views
3 replies
0 likes
Accedí por primera vez a comprar premium individual donde la oferta era por 3 meses gratis pero me cobraron al instante
Accedí por primera vez a comprar premium individual donde la oferta era por 3 meses gratis pero me cobraron al instante
Moderator
843 Views
1 replies
0 likes
I need a VAT Invoice, with the Company details, to pay for a Subscription otherwise the expense is not accepted as a company expense... and subscription will not be done...Please instruct how
I need a VAT Invoice, with the Company details, to pay for a Subscription otherwise the expense is not accepted as a company expense... and subscription will not be done... Please instruct how
Newbie
4104 Views
3 replies
1 likes
My brother changed our Spotify plans to Spotify duo and it works perfectly fine on my Chromebook I got premium on it and everything but for my phones it says premium paused, and the only way it will let me use it is if I click a Spotify link then I c...
My brother changed our Spotify plans to Spotify duo and it works perfectly fine on my Chromebook I got premium on it and everything but for my phones it says premium paused, and the only way it will ...
Spotify Star
381 Views
1 replies
0 likes
I was given 2 x 6 month premium subscriptions for christmas - will i get 12 months if i enter both sets of details today. I'd probably lose a one if I wait 6months...
I was given 2 x 6 month premium subscriptions for christmas - will i get 12 months if i enter both sets of details today. I'd probably lose a one if I wait 6months...
Spotify Star
513 Views
1 replies
0 likes
it keeps on giving me an error message whnever i try to buy spotify premium with my visa giftcard.
it keeps on giving me an error message whnever i try to buy spotify premium with my visa giftcard.
Spotify Star
2979 Views
1 replies
2 likes
Я сегодня отменил подписку Премиум и хочу возрат средства
Я сегодня отменил подписку Премиум и хочу возрат средства
Spotify Star
260 Views
1 replies
0 likes
Pague vi el movimiento en mi cuenta bancaria. pero cuando veo me envian un mensaje que no se proceso el pago Exijo una explicacion!
Pague vi el movimiento en mi cuenta bancaria. pero cuando veo me envian un mensaje que no se proceso el pago Exijo una explicacion!
Spotify Star
265 Views
1 replies
0 likes
I am trying to sign up for premium again and previously used a free trial. Spotify keeps showing the free trial which I can’t sign up for again and there is no option to just upgrade without the special trial offer! Arrrrgh!
I am trying to sign up for premium again and previously used a free trial. Spotify keeps showing the free trial which I can’t sign up for again and there is no option to just upgrade without the spec...
Spotify Star
241 Views
1 replies
0 likes
This month I saw that spotify had a 3 month free spotify prenium offer, so I wanted to get spotify prenium. But every time I click on 'get 3 months of spotify prenium free', it says 'Sorry, you are not eligible for that plan, Here are some other ways...
This month I saw that spotify had a 3 month free spotify prenium offer, so I wanted to get spotify prenium. But every time I click on 'get 3 months of spotify prenium free', it says 'Sorry, you are n...
Moderator
1084 Views
7 replies
0 likes
It gives me an error message when putting in my gift card code and will not apply it to my account
It gives me an error message when putting in my gift card code and will not apply it to my account
Spotify Star
736 Views
3 replies
0 likes
i'm unable to access anything premium users can. like i cant pick my songs on my playlists, i cant skip, or pick songs. i've signed out and redownload but it's not fixing anything and my next payment isn't till january.
i'm unable to access anything premium users can. like i cant pick my songs on my playlists, i cant skip, or pick songs. i've signed out and redownload but it's not fixing anything and my next payment...
Spotify Star
276 Views
1 replies
0 likes
I am unable to change my country from Austria to the USA and update my payment details. Whenever I try to update my subscription it fails. There is no customer support at all, which surprised me from a company like Spotify.
I am unable to change my country from Austria to the USA and update my payment details. Whenever I try to update my subscription it fails. There is no customer support at all, which surprised me from...
Spotify Star
206 Views
1 replies
1 likes
Estoy pagando una cuenta individual premium con el Bono cultural del Estado de España pero no se hace el pago. Ya se ha cumplido el mes de prueba y me van a quitar la cuenta por no pagarla
Estoy pagando una cuenta individual premium con el Bono cultural del Estado de España pero no se hace el pago. Ya se ha cumplido el mes de prueba y me van a quitar la cuenta por no pagarla
Visitor
13348 Views
6 replies
3 likes
