Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 143900 Views
- 99 replies
- 12 likes
- 143900 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16751 Views
- 27 replies
- 4 likes
- 16751 Views
- 27 replies
- 4 likes
Superuser Contribution charged too much
i should be charged for student discount but was charged for more
- i should be charged for student discount but was charged for more
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- Moderator
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Plano premium pago e não atualiza
Boa noite,Tenho o plano Duo e já foi efetuado o pagamento mensal, mas a app não atualizou. O recibo já foi emitido e queria saber o que posso fazer para voltar à normalidade.
- Boa noite, Tenho o plano Duo e já foi efetuado o pagamento mensal, mas a app não atualizou. O recibo já foi emitido e queria saber o que posso fazer para voltar à normalidade.
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- Spotify Star
- 334 Views
- 1 replies
- 0 likes
- 334 Views
- 1 replies
- 0 likes
Superuser Contribution Getting Charged Extra on Hong Leong Debit Card
PlanPremiumCountryMalaysiaDevice(iPhone XS)Operating System (iOS 16.1.1 My Question or IssueI am subscribed to Spotify Premium plan and am supposed to be charged RM14.90 per month. However I have just realized that I have been charged RM15.50 for the...
- Plan Premium Country Malaysia Device (iPhone XS) Operating System (iOS 16.1.1 My Question or Issue I am subscribed to Spotify Premium plan and am supposed to be charged RM14....
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- Moderator
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution Premium account charged and it says my account is paused. I live in the US.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Superuser Contribution Payment issue
PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 edgeQuestion or IssueSo I pay my subscription through my phone bill. And in the last two months, for some reason, I've been charged but my subscription didn't get extended. Just this month, actually, o...
- Plan Premium Country Germany Device Samsung Galaxy S7 edge Question or Issue So I pay my subscription through my phone bill. And in the last two months, for some reason, I've been charged but ...
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- Moderator
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Superuser Contribution I don't have a account but I have been getting charged
9m charges are 14.68 a month
- 9m charges are 14.68 a month
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- Moderator
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Superuser Contribution Me duplicaron el pago, quiero que me devuelven el dinero
Quiero que me devuelvan el dinero del pago duplicado
- Quiero que me devuelvan el dinero del pago duplicado
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- Moderator
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Superuser Contribution Il m'est impossible d'adhérer à aucun forfait. Or je n'ai jamais été abonné
Je veux m'abonner
- Je veux m'abonner
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- Moderator
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Superuser Contribution How do I buy Premium without the 3 months promo, in Quebec ?
Premium without 3 months free, which isn't available in Québec
- Premium without 3 months free, which isn't available in Québec
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- Moderator
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Premium ends
PlanPremium 12monthsCountry - Sri Lanka Device(iPhone 13 pro)Operating System(iOS 10) My Question or IssueI paid to get Spotify premium for 12 months and I've paid for the full year, but I've just used Spotify only for 3 months, and now it is saying ...
- Plan Premium 12months Country - Sri Lanka Device (iPhone 13 pro) Operating System (iOS 10) My Question or Issue I paid to get Spotify premium for 12 months and I've pa...
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- Spotify Star
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
Superuser Contribution Como faço para pagar meu plano?
Mudei o cartão e não to conseguindo pagar meu plano
- Mudei o cartão e não to conseguindo pagar meu plano
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- Moderator
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
I try to pay for Premium but it says my paiement doesn't match my country.
I want to join Premium, and activate the free 3months trial, but when I enter my bank details it says that my paiement doesn't match my country. My bank account in Revolut but my address on it is in Belgium, and my country on Spotify is Belgium too. ...
- I want to join Premium, and activate the free 3months trial, but when I enter my bank details it says that my paiement doesn't match my country. My bank account in Revolut but my address on it is in ...
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution SPOTIFY DUO MIX FEATURES OF PLAYLIST MOOD IN BLEND?
Apparently Duo Mix is not a thing anymore, even though it is advertised. I want to find a way to make a chill mix or upbeat mix with my significant other through blend. How do I do that? That was the feature I was looking for when signing us up for D...
- Apparently Duo Mix is not a thing anymore, even though it is advertised. I want to find a way to make a chill mix or upbeat mix with my significant other through blend. How do I do that? That was the...
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- Visitor
- 741 Views
- 2 replies
- 0 likes
- 741 Views
- 2 replies
- 0 likes
Superuser Contribution Login error 30
Unable to login on iOS via Spotify app - getting error message - “something went wrong. Try again (code=30).Uninstalled app and reinstalled with same issue.Can log in via web without problem.Any advice?Thanks!
- Unable to login on iOS via Spotify app - getting error message - “something went wrong. Try again (code=30). Uninstalled app and reinstalled with same issue. Can log in via web without problem....
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- Moderator
- 10314 Views
- 5 replies
- 2 likes
- 10314 Views
- 5 replies
- 2 likes
Superuser Contribution Payment failed?
Why there are still advertisements and i can't play songs offline even i paid for premium
- Why there are still advertisements and i can't play songs offline even i paid for premium
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- Moderator
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Superuser Contribution I can't use my 3 month trial subscription for the new account
I've just created a new account. I wanted to claim my 3 months of free trial subscription. There was an error "It seems like the trial version has already been activated". What should I do?
- I've just created a new account. I wanted to claim my 3 months of free trial subscription. There was an error "It seems like the trial version has already been activated". What should I do?
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- Moderator
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Superuser Contribution Assinei o Plano Premium pelo celular. Também vale para o meu notebook?
Tenho assinatura grátis, e fiz hoje (12.12.22) o Plano Premium através do meu celular. Gostaria de saber se o plano também vale para o meu notebook, que é onde mais acesso a Spotyfy? Obrigado
- Tenho assinatura grátis, e fiz hoje (12.12.22) o Plano Premium através do meu celular. Gostaria de saber se o plano também vale para o meu notebook, que é onde mais acesso a Spotyfy? Obrigado
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- Moderator
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Superuser Contribution I have a duo account that doesn't give the 2nd person access
It shows their account as the free version of spotify rather than the premium version
- It shows their account as the free version of spotify rather than the premium version
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- Moderator
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Plan Free to a Student Plan
PlanFree/PremiumCountryColombiaDeviceIphone SEOperating System(iOS 15.7.1) My Question or IssueSi yo pago el plan Premium que me regala 3 meses gratis, luego cancelo la subscripcion en ese tiempo que es gratis, la cuenta me quedara en Spotify Nomral,...
- Plan Free/Premium Country Colombia Device Iphone SE Operating System (iOS 15.7.1) My Question or Issue Si yo pago el plan Premium que me regala 3 meses gratis, luego cancelo la subsc...
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- Moderator
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Superuser Contribution How do I switch to the free PREMIUM subscription offered by phone provider?
How do I switch to the free PREMIUM subscription offered by phone provider?Just renewed my phone contract it comes with Spotify Premium free. But I cannot activate this deal because I have a current (paid for) Spotify Premium account. How do I cancel...
- How do I switch to the free PREMIUM subscription offered by phone provider? Just renewed my phone contract it comes with Spotify Premium free. But I cannot activate this deal because I have a curren...
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- Moderator
- 486 Views
- 1 replies
- 0 likes
- 486 Views
- 1 replies
- 0 likes