Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Recently ive been experimenting some problems with my alexa, for example, i try order her to play an especific song, instead, she plays the radio of the song, basically, i dont have the Premium features
Newbie
Recently ive been experimenting some problems with my alexa, for example, i try order her to play an especific song, instead, she plays the radio of the song, basically, i dont have the Premium featu...
Jose_M
Spotify Star
380 Views
3 replies
0 likes
Hello. I just got an ad but I pay for Premium. I'm logged into my Premium account. I've been paying for Premium for years with no ads. If Spotify is now showing ads on Premium accounts, I'm out. Anyone know what's up?
Regular
Hello. I just got an ad but I pay for Premium. I'm logged into my Premium account. I've been paying for Premium for years with no ads. If Spotify is now showing ads on Premium accounts, I'm out. Anyo...
jamros
Casual Listener
498 Views
4 replies
1 likes
Assinei por três meses e me bloqueou antes disseram que era tes meses grátis por 19.90
Visitor
Assinei por três meses e me bloqueou antes disseram que era tes meses grátis por 19.90
Jose_M
Spotify Star
238 Views
1 replies
0 likes
Hoy mismo me han cobrado la cuota PREMIUM de Spotify de 9,99€ pero hoy mismo también he adjuntado los documentos para mi cuenta de estudiante, solicito me devuelvan la diferencia.Además he visto que los 3 primeros meses deberían ser gratisMi correo e...
Visitor
Hoy mismo me han cobrado la cuota PREMIUM de Spotify de 9,99€ pero hoy mismo también he adjuntado los documentos para mi cuenta de estudiante, solicito me devuelvan la diferencia. Además he visto ...
Jose_M
Spotify Star
238 Views
1 replies
0 likes
Its still showing its free account and make payment again for Premium Student Plan
Visitor
Its still showing its free account and make payment again for Premium Student Plan
Joan
Moderator
241 Views
2 replies
0 likes
I am trying to change my card details but it is not opening since yesterday
Visitor
I am trying to change my card details but it is not opening since yesterday
Jose_M
Spotify Star
237 Views
1 replies
0 likes
Meu pagamento não foi concluído problema do cartão de crédito como faço pra efetuar pagamento este mes
Visitor
Meu pagamento não foi concluído problema do cartão de crédito como faço pra efetuar pagamento este mes
Lyubka
Moderator
217 Views
1 replies
0 likes
Hello!Currently I have contracted the individual premium plan but I have joined a family premium. Do I have to unsubscribe from the individual premium or when I join the family premium is the individual automatically canceled? How can I cancel my pre...
Visitor
Hello! Currently I have contracted the individual premium plan but I have joined a family premium. Do I have to unsubscribe from the individual premium or when I join the family pre...
AdamDamon
Spotify Star
312 Views
1 replies
0 likes
My husband is getting charged for his own Spotify account even though he is on my family account? Any suggestion? Does he delete his own account?
Visitor
My husband is getting charged for his own Spotify account even though he is on my family account? Any suggestion? Does he delete his own account?
Maxim
Spotify Star
237 Views
1 replies
0 likes
I SPENT MORE THAN 3 HOURS MESSAGING WITH SANTIAGO A. AND FERNANDO T. TO NO AVAIL. ID:7c1dfc92-2cdf-41ae-8cle-d8e10a9334ea.WHAT WILL IT TAKE TO SPEAK TO A PERSON THAT CAN ASSIST ME
Visitor
I SPENT MORE THAN 3 HOURS MESSAGING WITH SANTIAGO A. AND FERNANDO T. TO NO AVAIL. ID:7c1dfc92-2cdf-41ae-8cle-d8e10a9334ea. WHAT WILL IT TAKE TO SPEAK TO A PERSON THAT CAN ASSIST ME
Jose_M
Spotify Star
199 Views
1 replies
0 likes
Please refund my $9.99. I must have hit something by mistake. So, please refund asap!
Visitor
Please refund my $9.99. I must have hit something by mistake. So, please refund asap!
Jose_M
Spotify Star
226 Views
1 replies
0 likes
So I already paid for the spotify service and the money already went through but I'm still getting ads. I've tried speaking to the customer care guys but they've done nothing to help me. Is there anything I can do?
Visitor
So I already paid for the spotify service and the money already went through but I'm still getting ads. I've tried speaking to the customer care guys but they've done nothing to help me. Is there any...
Jose_M
Spotify Star
254 Views
1 replies
0 likes
what happens to my 1 week premium mini if i buy a premium individual? will it the premium mini disappear or it'll take a week until the premium mini ends for my premium individual to apply?
Newbie
what happens to my 1 week premium mini if i buy a premium individual? will it the premium mini disappear or it'll take a week until the premium mini ends for my premium individual to apply?
Jose_M
Spotify Star
826 Views
1 replies
0 likes
Kann ich als Arbeitgeber meinen Mitarbeitern Spotify anbieten zur privaten Nutzung?
Visitor
Kann ich als Arbeitgeber meinen Mitarbeitern Spotify anbieten zur privaten Nutzung?
Jose_M
Spotify Star
330 Views
1 replies
0 likes
I used to live in Ireland and had a subscription from there. Now I've moved back to Denmark and want to renew my membership with a Danish credit card. When I select Denmark as my current country it says that I am no longer eligible for Spotify Premiu...
Visitor
I used to live in Ireland and had a subscription from there. Now I've moved back to Denmark and want to renew my membership with a Danish credit card. When I select Denmark as my current country it s...
Jose_M
Spotify Star
420 Views
1 replies
0 likes
I pay for duo the invite linked I send my husband expired So I tried to get a new invite link and when I tap invite nothing happens??
Visitor
I pay for duo the invite linked I send my husband expired So I tried to get a new invite link and when I tap invite nothing happens??
Jose_M
Spotify Star
372 Views
1 replies
0 likes
I have the 3 month premium plan right now. But I recently got a gift card for the plan. Is there any way I can add the gift card to my payment I already paid?
Visitor
I have the 3 month premium plan right now. But I recently got a gift card for the plan. Is there any way I can add the gift card to my payment I already paid?
Jose_M
Spotify Star
529 Views
1 replies
0 likes
Hello, I have been subscribed to Spotify Premium, but my Premium membership expired months ago. I would like to access my old liked songs or playlists, but when I log into my account I keep seeing "Get Spotify Premium" advertisement. I cannot click a...
Visitor
Hello, I have been subscribed to Spotify Premium, but my Premium membership expired months ago. I would like to access my old liked songs or playlists, but when I log into my a...
Lyubka
Moderator
725 Views
3 replies
0 likes
PlanPremiumCountryUSDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy are ads in podcasts allowed for Premium subscribers?
Visitor
Plan Premium Country US Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why are ads in podcasts allowed for Premium subscribers?
user-removed
Not applicable
245 Views
1 replies
0 likes
I payed the $49MXN to get spotify Universal Premium (or whatever) and they already Charged it to my credit card, but i still havent recieved my premium on my account, i didnt put it on any other account becouse i never sign out of the same one i use ...
Casual Listener
I payed the $49MXN to get spotify Universal Premium (or whatever) and they already Charged it to my credit card, but i still havent recieved my premium on my account, i didnt put it on any other acco...
MihailY
Moderator
434 Views
5 replies
0 likes