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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129342 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58378 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
234253 Views
144 replies
13 likes
Hello! I’m from Quebec and I want to start a Spotify premium subscription without the free trial because see I can’t use it in Quebec. Is there a way to start a subscription without the free trial? Thanks!
Hello! I’m from Quebec and I want to start a Spotify premium subscription without the free trial because see I can’t use it in Quebec. Is there a way to start a subscription without the free trial? ...
Spotify Legend
4871 Views
9 replies
1 likes
My Question or IssueI live in Turkey, today I paid for a premium subscription for 1 year. Next month I have to fly to the USA and stay there for 9 months, and then I plan to change the region in the settings to USA and add an American payment method,...
My Question or Issue I live in Turkey, today I paid for a premium subscription for 1 year. Next month I have to fly to the USA and stay there for 9 months, and then I plan to change the region in th...
Spotify Star
853 Views
1 replies
0 likes
se irval years ago around october 2018 (not sure the exact year but month should be correct) there was a promo where ifyou had a spotify permium account you could get hulu for free and it was a very short promo but recently i missed a payment due to ...
se irval years ago around october 2018 (not sure the exact year but month should be correct) there was a promo where ifyou had a spotify permium account you could get hulu for free and it was a very ...
Spotify Legend
290 Views
1 replies
0 likes
I opted for free premium, money deducted from my account ₹2 twice(2 transactions) and apps showing payment failure!! I got no premium plus 450 rupees gonna be auto debited from my account TWICE because I tried buying it 2 times!!! Please help. I have...
I opted for free premium, money deducted from my account ₹2 twice(2 transactions) and apps showing payment failure!! I got no premium plus 450 rupees gonna be auto debited from my account TWICE becau...
Roadie
341 Views
1 replies
0 likes
I have a code for 6 months premium but I dont know where to type it in. Can someone help me?
I have a code for 6 months premium but I dont know where to type it in. Can someone help me?
Roadie
754 Views
1 replies
0 likes
PlanPremiumCountryColombia Device(iPhone 13)Operating System(iOS 10) My Question or IssueI actived my premium plan starting november and the promo I got in the moment was two months spotify free, I supposed to get my first payment on January, why I'm...
Plan Premium Country Colombia Device (iPhone 13) Operating System (iOS 10) My Question or Issue I actived my premium plan starting november and the promo I got in the...
Spotify Legend
943 Views
1 replies
0 likes
I Recently got my Samsung Z fold but unfortunately it's not letting me get my 3 months of free spotify it does not give me the option for the spotify premium for Samsung. I did receive an email about the free 3 months. What I can do to get that prom ...
I Recently got my Samsung Z fold but unfortunately it's not letting me get my 3 months of free spotify it does not give me the option for the spotify premium for Samsung. I did receive an email...
Newbie
1129 Views
2 replies
0 likes
They removed service fee for 3 month premium free twice on my card while I was paying itPlanPremiumNigeria Tecno spark 7 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
They removed service fee for 3 month premium free twice on my card while I was paying it Plan Premium Nigeria Tecno spark 7 Operating System (iOS 10, And...
Moderator
227 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
284 Views
2 replies
1 likes
PlanFree/Premium/studentCountryU.S.A.DevicePCOperating SystemWindows 10 My Question or IssueI am currently trying to sign up for the student plan on my Spotify account. However, I was paying for a student plan on an account I don't use any more witho...
Plan Free/Premium/student Country U.S.A. Device PC Operating System Windows 10 My Question or Issue I am currently trying to sign up for the student plan on my Spotify accoun...
Moderator
252 Views
1 replies
0 likes
I used up my 3 free months and then joined a family plan. Everyone's spotify in the plan has been working great but mine won't stop telling me to update the payment. My roommate who made the family plan has shown me that they have been charged the 16...
I used up my 3 free months and then joined a family plan. Everyone's spotify in the plan has been working great but mine won't stop telling me to update the payment. My roommate who made the family p...
Spotify Legend
234 Views
1 replies
0 likes
They already charged me for the first month, i received the email with thw receipt, and in the bank application it also appears that it was already paid, but the subscription is paused. I am from Argentina, nothing like this ever happened to me. I wr...
They already charged me for the first month, i received the email with thw receipt, and in the bank application it also appears that it was already paid, but the subscription is paused. I am fr...
Moderator
213 Views
1 replies
0 likes
PlanPremiumCountry Portugal remotely DeviceOnePlus 9proOperating SystemAndroid My Question or IssueUpdate plan: does not allow to change to individual from student and offers me DUO because it thinks I have an associated account which I don't.
Plan Premium Country Portugal remotely Device OnePlus 9pro Operating System Android My Question or Issue Update plan: does not allow to change to individual from student and o...
Moderator
262 Views
1 replies
0 likes
Where do I raise a concern regarding the charges I've received for my Premium. I always being charged for 129 but this November 2022 I was charged for 138.37, although it was just a little amount, but I was just want to know how did they come up with...
Where do I raise a concern regarding the charges I've received for my Premium. I always being charged for 129 but this November 2022 I was charged for 138.37, although it was just a little amount, bu...
Spotify Star
206 Views
1 replies
0 likes
I'm trying to change my plan from Premium Individual to Premium Duo. However, I am met with error message 'Sorry, you are not eligible for that plan. Here are some other ways to get Premium.' I have tried on both web browser from my laptop, web brows...
I'm trying to change my plan from Premium Individual to Premium Duo. However, I am met with error message 'Sorry, you are not eligible for that plan. Here are some other ways to get Premium.' I ...
Moderator
1249 Views
1 replies
0 likes
PlanFamily Premium plan Country oman Device(iPhone XS)Operating System(iOS 11) My Question or IssueI can't go to the free plan it gives me error message every time
Plan Family Premium plan Country oman Device (iPhone XS) Operating System (iOS 11) My Question or Issue I can't go to the free plan it gives me error message every ...
Spotify Star
246 Views
1 replies
0 likes
Hi, I purchased Spotify Duo Plan on 30/11/22 and I even got the receipt where it clearly says that I purchased the Duo but I didn't get the prompt to set up the address. I can see an individual plan which shouldn't be showing. Please help me get back...
Hi, I purchased Spotify Duo Plan on 30/11/22 and I even got the receipt where it clearly says that I purchased the Duo but I didn't get the prompt to set up the address. I can see an individual plan ...
Moderator
294 Views
1 replies
0 likes
I can't update the payment method, the account overview page doesn't show a way to acces to the plan
I can't update the payment method, the account overview page doesn't show a way to acces to the plan
Moderator
232 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy s22 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify is forcing me to switch my plan to a duo and I don't know why. I'm one person who is the only soul that uses my account.
Plan Premium Country USA Device Galaxy s22 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify is forcing me to switch my plan to a duo a...
Spotify Star
300 Views
1 replies
0 likes
PlanPremiumCountryMalaysiaDeviceSamsungOperating SystemAndroid My Question or IssueHi,I am trying to do this switch but Spotify just wont give me a credit card option. I've also tried opening this link in incognito mode to try to change it but it doe...
Plan Premium Country Malaysia Device Samsung Operating System Android My Question or Issue Hi, I am trying to do this switch but Spotify just wont give me a credit card option. ...
Moderator
288 Views
1 replies
0 likes
