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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

DLMOC

Visitor

71300 Views

19 replies

94 likes

  • 71300 Views
  • 19 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

135001 Views

69 replies

10 likes

Premium for Family
  • 135001 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

74175 Views

89 replies

4 likes

  • 74175 Views
  • 89 replies
  • 4 likes

Premium Duo

Hello! I have a premium Duo account for me and my boyfriend. He didn't have the lyrics of the songs so he updated the application. After the update he loged out and now he cannot log in again even though he uses the right Password and email. Any idea...

Visitor

Hello! I have a premium Duo account for me and my boyfriend. He didn't have the lyrics of the songs so he updated the application. After the update he loged out and now he cannot log in again even th...

Billy-J

Spotify Star

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Keep songs upgrading the account

Hi everyone!i’m about to upgrade my account into Spotify premium but i’m worried I’m gonna lose all my songs. I did’t save them in a playlist I just added them in my library.Will I lose everything if I’m going to upgrade the account?

Newbie

Hi everyone! i’m about to upgrade my account into Spotify premium but i’m worried I’m gonna lose all my songs. I did’t save them in a playlist I just added them in my library. Will I lose everythin...

Hurricane2458

Visitor

349 Views

2 replies

0 likes

  • 349 Views
  • 2 replies
  • 0 likes

Superuser Contribution PREMIUM ON SITE NOT ON PHONE

1 Mon PREMIUM GC loads site PREMIUM but on phone as Free why? How do I fix?Thank You for any suggestions you might have!

Newbie

🔥 1 Mon PREMIUM GC loads site PREMIUM but on phone as Free why? How do I fix?Thank You for any suggestions you might have! 🔥  

Dian

Spotify Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution 12 months/99 euros not accepted

Planchanging fomr Free to PremiumCountryItaly My Question or IssueI asked if, using 3 different gift cards (60, 30 and 10 euros, for a total of 100 euros), I could redeem the Induviual Plan 12 months/99 euros and I was told yes, I could do that (Geor...

Newbie

Plan changing fomr Free to Premium Country Italy   My Question or Issue I asked if, using 3 different gift cards (60, 30 and 10 euros, for a total of 100 euros), I could redeem the Induviu...

Alex

Spotify Legend

989 Views

1 replies

0 likes

  • 989 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Subscriptions Different on Phone / Laptop

My phone says that I have a premium individual subscription but when I login on my laptop it says that I have a premium + hulu subscription. I am using the same exact login information so I am not sure why it says a different plan on different device...

Visitor

My phone says that I have a premium individual subscription but when I login on my laptop it says that I have a premium + hulu subscription. I am using the same exact login information so I am not su...

Lyubka

Moderator

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hace 5 días pagué Spotify premium con mi tarjeta pero me aparece impago

Pagué Spotify premium con mi tarjeta de débito Prex hace 5 días el importe se débito pero me sigue saliendo la notificando de cuenta impaga, ¿me pueden solucionar el problema?

Visitor

Pagué Spotify premium con mi tarjeta de débito Prex hace 5 días el importe se débito pero me sigue saliendo la notificando de cuenta impaga, ¿me pueden solucionar el problema?

Lyubka

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿por que me cobra de mas?

El detalle del recibo de Spotify es menor que lo que se me cobra en la tarjeta! hace meses que estoy pagando casi el doble

Visitor

El detalle del recibo de Spotify es menor que lo que se me cobra en la tarjeta! hace meses que estoy pagando casi el doble

MihailY

Moderator

653 Views

1 replies

1 likes

  • 653 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I identify who has a Spotify account on the company credit card?

My Company has a company credit card and I realised today that the card has charges for 2 Spotify Memberships going through every month. Can anyone advise how I can identify who has been using the card for this? If not, is there a way to cancel this ...

Visitor

My Company has a company credit card and I realised today that the card has charges for 2 Spotify Memberships going through every month. Can anyone advise how I can identify who has been using the c...

Lyubka

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Re: Error al agregar a miembro a plan familiar

no me deja acceder al plan familiar, todos mis hermanos ya pudieron pero a mi me sale que no puedo unirme a ese plan, que solo puedo unirte al plan Premium de otra persona solo una vez cada 12 meses. Pero no tengo ningún otro plan ni nada de eso.

Newbie

no me deja acceder al plan familiar, todos mis hermanos ya pudieron pero a mi me sale que no puedo unirme a ese plan, que solo puedo unirte al plan Premium de otra persona solo una vez cada...

Lyubka

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Parallel streams on Alexa devices

Hi, what subscription do I need to listen to different music on different Alexa devices in different rooms? (i e. Wife is listening in the kitchen, daughter is listening in her room and me listens to music in the living room) I have some Alexa device...

Casual Listener

Hi,   what subscription do I need to listen to different music on different Alexa devices in different rooms? (i e. Wife is listening in the kitchen, daughter is listening in her room and me l...

Lyubka

Moderator

770 Views

3 replies

0 likes

  • 770 Views
  • 3 replies
  • 0 likes

I have a problem with joining a subscription

Can someone help me? I had Spotify Duo subscription and wanted to change to Family, recieve the invitation but it appears "It ocurred an Error, try later" . I put the same address as the owner and everything but still not working.

Visitor

Can someone help me? I had Spotify Duo subscription and wanted to change to Family, recieve the invitation but it appears "It ocurred an Error, try later" . I put the same address as the owner a...

Maxim

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

just bought spotify premium want to change plan

hello spotify, I just bought a plan of spotify but mistakenly i bought for individual account can you please help me to upgrade it for duo? ThanksNew User.

Visitor

hello spotify,   I just bought a plan of spotify but mistakenly i bought for individual account can you please help me to upgrade it for duo?   Thanks New User.

AdamDamon

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution my digital gift card isn't being recognised

I have a digital gift of 12 months premium via PayPal. The claim button links to error page and PayPal say to contact you

Visitor

I have a digital gift of 12 months premium via PayPal. The claim button links to error page and PayPal say to contact you

MihailY

Moderator

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se produjo un error con el pago. Intentalo de nuevo, usá otra tarjeta o pro

Se produjo un error con el pago. Intentalo de nuevo, usá otra tarjeta o probá con otro método de pago.

Newbie

Se produjo un error con el pago. Intentalo de nuevo, usá otra tarjeta o probá con otro método de pago.

MihailY

Moderator

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de fecha de facturación

Necesito ayuda, deje de pagar premium y me espere 15 días, ya despues de eso pague nuevamente, cuando mire las facturas estavan correctas, mire que la menbrecia se me vencia el 19 de abril, pero de echo se me acaba de vencer antes con el día de la fe...

Newbie

Necesito ayuda, deje de pagar premium y me espere 15 días, ya despues de eso pague nuevamente, cuando mire las facturas estavan correctas, mire que la menbrecia se me vencia el 19 de abril, pero de e...

Eni

Moderator

3416 Views

5 replies

0 likes

  • 3416 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify student annual premium plan not redirecting to GPay & sending a req

My spotify student annual premium plan is not redirecting to GPay and sending a payment request to my UPI ID. I am verified as a student till 2024. I even tried using another wifi/data network, another device and the incognito mode. If this continues...

Visitor

My spotify student annual premium plan is not redirecting to GPay and sending a payment request to my UPI ID. I am verified as a student till 2024. I even tried using another wifi/data network, anoth...

OscarDC

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Subscription is missing

I signed up for 3 months about a week ago. everything worked fine, but now I noticed that the subscription was gone. according to the payment history, the payment is displayed, there is a letter with a successful payment in the mail. there are no oth...

Visitor

I signed up for 3 months about a week ago. everything worked fine, but now I noticed that the subscription was gone. according to the payment history, the payment is displayed, there is a letter with...

Jose_M

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

I currently pay for the Hulu student subscription and need to activate it.

I signed up for Hulu's student subscription, which includes free Spotify student premium. I can't find where to active it anywhere.

Visitor

I signed up for Hulu's student subscription, which includes free Spotify student premium. I can't find where to active it anywhere.

Jose_M

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes