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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128783 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57018 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232145 Views
144 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBro,i was charged for the individual plan after the 3 month free trial that started back in a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Bro,i w...
Visitor
1302 Views
2 replies
1 likes
Plan - DuoCountry - IndiaDevice - IPhone 11 Operating system - IOS 16.1.1 My Question or Issue - Last year I was using Spotify Premium (individual account) for music. But this year I figured I’ll get the Duo plan to share it with my brother. My curre...
Plan - Duo Country - India Device - IPhone 11 Operating system - IOS 16.1.1 My Question or Issue - Last year I was using Spotify Premium (individu...
Spotify Star
653 Views
5 replies
0 likes
PlanFreeCountryUSDevice Operating SystemWindows 11 My Question or IssueI have a 3 month microsoft rewards code I want to use, but I don't have a credit card and can't get one. Is there a way to redeem the code without the credit card and if so how?
Plan Free Country US Device Operating System Windows 11 My Question or Issue I have a 3 month microsoft rewards code I want to use, but I don't have a credit card and can't ge...
Visitor
1991 Views
4 replies
0 likes
hola! llego un mensaje a correo de error de pago, y que no se pudo renovar el plan familiar…hago el cambio de tarjeta y me renovación fue exitosa pero a un plan INDIVIDUAL, cosa que yo quiero el familiar…no me deja cámbielo y pagar la diferencia AYUD...
hola! llego un mensaje a correo de error de pago, y que no se pudo renovar el plan familiar…hago el cambio de tarjeta y me renovación fue exitosa pero a un plan INDIVIDUAL, cosa que yo quiero el fami...
Spotify Star
622 Views
1 replies
0 likes
Plan Premium Duo Country UKDevice All of them Operating System N\AMy Question or IssueHow do I cancel Premium Duo keeping Premium, seemingly you're giving me the option to only go back to Free which I don't want to do, I just want to drop the Duo par...
Plan Premium Duo Country UK Device All of them Operating System N\A My Question or Issue How do I cancel Premium Duo keeping Premium, seemingly you're giving me the op...
Spotify Star
409 Views
1 replies
0 likes
I am a Premium Member for a Long Time i have two spotify account one is free and one is premium So on free account there is available to download individual songs and playlist and on my premium account there is no option to download individual song e...
I am a Premium Member for a Long Time i have two spotify account one is free and one is premium So on free account there is available to download individual songs and playlist and on my premium accou...
Spotify Star
301 Views
1 replies
0 likes
I can't valid the second account with this mail please Thank you
I can't valid the second account with this mail please <moderator edit - removed email link> Thank you
Moderator
510 Views
1 replies
0 likes
I recently renewed my Spotify Premium to Duo Premium a few days before the next billing date. Since I already purchase the plan I don't want to have to pay for it again.
I recently renewed my Spotify Premium to Duo Premium a few days before the next billing date. Since I already purchase the plan I don't want to have to pay for it again.
Spotify Star
223 Views
1 replies
0 likes
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an old email.
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an ol d email.
Moderator
232 Views
1 replies
0 likes
Spotify has charged me for 10 dollars 3 times in the past week
Spotify has charged me for 10 dollars 3 times in the past week
Moderator
408 Views
1 replies
0 likes
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Moderator
221 Views
1 replies
0 likes
I'm UK based.I want to change the card for my monthly Spotify charge.Account Overview > Your Plan > payment details > UpdateTakes me to https://www.spotify.com/account/subscription/update-payment-details/I click the top "Credit or debit card" option ...
I'm UK based. I want to change the card for my monthly Spotify charge. Account Overview > Your Plan > payment details > Update Takes me to https://www.spotify.com/account/subscriptio...
Visitor
15591 Views
41 replies
1 likes
PlanPremiumCountry: Bangladesh My Question or IssueCan I buy the Spotify premium with BDT Currency Card?
Plan Premium Country: Bangladesh My Question or Issue Can I buy the Spotify premium with BDT Currency Card?
Moderator
249 Views
1 replies
0 likes
My Question or IssueMe and my sister share the dúo plan, but we missed the payment due and she had to re-send me the invitación but when I opened it, it didn’t let me asóciate my account to the premium plan, stating I’m only able to join another pers...
My Question or Issue Me and my sister share the dúo plan, but we missed the payment due and she had to re-send me the invitación but when I opened it, it didn’t let me asóciate my account to...
Spotify Star
184 Views
1 replies
0 likes
Hi All, I am currently on a yearly plan but wanted to change to Duo plan.May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
Hi All, I am currently on a yearly plan but wanted to change to Duo plan. May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
Spotify Star
460 Views
1 replies
0 likes
Hi all, I have been a premium user for years, and I have recently moved to Switzerland, where I had to change my region and, consequently, my payment method as well. Both my debit and credit card are not blocked (I mean, I use them daily) and, for so...
Hi all, I have been a premium user for years, and I have recently moved to Switzerland, where I had to change my region and, consequently, my payment method as well. Both my debit and credit...
Spotify Legend
401 Views
3 replies
0 likes
PlanPremium to freeCountryUnited StatesDeviceiPhone SE 2020Operating SystemiOS My Question or IssueI just got charged for Spotify premium, but I only wanted to try out the Free Trial, and yesterday I got charged for premium because the trial ended. I...
Plan Premium to free Country United States Device iPhone SE 2020 Operating System iOS My Question or Issue I just got charged for Spotify premium, but I only wanted to try out the Fr...
Spotify Star
273 Views
1 replies
0 likes
I was kicked out of the premium plan. We changed our home address. My family member head changed the address on his end. I did the same, but I am not part of his family plan anymore. Can you please help to restore me into his family plan?
I was kicked out of the premium plan. We changed our home address. My family member head changed the address on his end. I did the same, but I am not part of his family plan anymore. Can you please h...
Spotify Star
236 Views
1 replies
0 likes
In an effort to avoid all the push notification advertising I receive despite having a paid account, I've disabled all push notification. Now I'm seeing ads asking me to turn the notifications back on! I don't see how this is "ad free music listening...
In an effort to avoid all the push notification advertising I receive despite having a paid account, I've disabled all push notification. Now I'm seeing ads asking me to turn the notificatio...
Roadie
593 Views
1 replies
1 likes
Whenever I try to buy Spotify premium, I enter my address and it keeps saying "enter a valid address". I have tried everything, different browser, incognito, different device, and nothing works, I tried entering a different address of somewhere nearb...
Whenever I try to buy Spotify premium, I enter my address and it keeps saying "enter a valid address". I have tried everything, different browser, incognito, different device, and nothing works, I tr...
Spotify Star
303 Views
1 replies
0 likes
