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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67826 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132889 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68901 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251912 Views
155 replies
13 likes
I just got a notification that my 14 day free trial just ended except I don’t remember clicking anything. Maybe I did by mistake. Does it automatically cancel after the 14 days or do I have to cancel it. If so how do I do that? I don’t want to get ch...
I just got a notification that my 14 day free trial just ended except I don’t remember clicking anything. Maybe I did by mistake. Does it automatically cancel after the 14 days or do I have to cancel...
Spotify Star
513 Views
1 replies
0 likes
pague por medio de nequi para pasar a un plan premium, recibi el correo confirmando el pago pero en mi cuenta sigue apareciendo que tengo plan gratis y no premium
pague por medio de nequi para pasar a un plan premium, recibi el correo confirmando el pago pero en mi cuenta sigue apareciendo que tengo plan gratis y no premium
Spotify Star
738 Views
1 replies
0 likes
PlanpremiumCountryCanadaDevice(Pixel 5)Operating System(Android most up to date) My Question or IssueI've a great idea. It would be brilliant if no more recommendations... full page pop ups appear on the app which I have to click X to remove before I...
Plan premium Country Canada Device (Pixel 5) Operating System (Android most up to date) My Question or Issue I've a great idea. It would be brilliant if no more recommendations...&nb...
Spotify Star
393 Views
1 replies
0 likes
This has been asked multiple times but I can't find any satisfying answers. I'm a subscriber who's started my premium membership while living in the UK, I have now moved to Austria and have opened a new bank account through an online banking bank. Th...
This has been asked multiple times but I can't find any satisfying answers. I'm a subscriber who's started my premium membership while living in the UK, I have now moved to Austria and have ...
Casual Listener
4651 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11 Pro My Question or IssueHello! I am trying to change my region in Spotify from Mexico to USA in order to update my form of payment, but when I try to change it, Spotify won’t allow it. Why is this? How can I fix i...
Plan Premium Country USA Device iPhone 11 Pro My Question or Issue Hello! I am trying to change my region in Spotify from Mexico to USA in order to update my form of payment, but when ...
Roadie
528 Views
1 replies
0 likes
I've just spent a frustrating 5 hours on chat with Spotify Advisors in an attempt to upgrade my Premium account to a Duo. I have credit on my Premium account from Christmas Gift Cards although this should not be an issue to upgrading as confirmed by ...
I've just spent a frustrating 5 hours on chat with Spotify Advisors in an attempt to upgrade my Premium account to a Duo. I have credit on my Premium account from Christmas Gift Cards although ...
Spotify Star
444 Views
1 replies
0 likes
Bonjour,J'ai essayé en septembre de m'abonner à Spotify Prenium et n'y suis pas arrivée, il y avait une offre de trois mois gratuits.je me souviens avoir rentré mon numéro de carte bancaire mais cela n'a jamais fonctionné, je suis restée bloqué sur S...
Bonjour, J'ai essayé en septembre de m'abonner à Spotify Prenium et n'y suis pas arrivée, il y avait une offre de trois mois gratuits. je me souviens avoir rentré mon numéro de carte banc...
Casual Listener
5627 Views
6 replies
0 likes
Bahrain is promoting Spotify, even though we do not have it available in the countrywe deserve to have it!!!Check link below,http://www.timeoutbahrain.com/nightlife/features/69910-must-have-music-apps
Bahrain is promoting Spotify, even though we do not have it available in the country we deserve to have it!!! Check link below, http://www.timeoutbahrain.com/nightlife/features/69910-must-have-mus...
Newbie
2812 Views
2 replies
0 likes
PlanPremium Duo/FamilyCountryIndia My Question or IssueI have had Premium Duo (prepaid for 12 months) with 130 days remaining. I wished to change my plan to Premium Family (prepaid for 12 months) and followed the payment process and was billed for th...
Plan Premium Duo/Family Country India My Question or Issue I have had Premium Duo (prepaid for 12 months) with 130 days remaining. I wished to change my plan to Premium Family (prepaid f...
Spotify Legend
434 Views
1 replies
0 likes
PlanPremiumCountryCanada Hello. Could I be exempt of applicable tax. I am Indian Status possessing a certificate of Indian status and live in an Indian Reserve in Quebec Canada.
Plan Premium Country Canada Hello. Could I be exempt of applicable tax. I am Indian Status possessing a certificate of Indian status and live in an Indian Reserve in Quebec Canada...
Spotify Legend
532 Views
1 replies
0 likes
Hello I wish to change my plan from a free one to a premium one. However since I live in Quebec, I don't acces to the free one month trial. It's made the whole process more tedious since I don't even have the option of just paying up front and starti...
Hello I wish to change my plan from a free one to a premium one. However since I live in Quebec, I don't acces to the free one month trial. It's made the whole process more tedious since I don't even...
Spotify Star
390 Views
1 replies
0 likes
I am using a debit card (VISA). PlanFreeCountryUnited KingdomDeviceiPhone 7Operating SystemiOS 15.7 Hello, my card doesn’t seem to be working with it; my details are all correct, I don’t see what the problem is.
I am using a debit card (VISA). Plan Free Country United Kingdom Device iPhone 7 Operating System iOS 15.7 Hello, my card doesn’t seem to be working with it; my details are a...
Spotify Star
372 Views
1 replies
0 likes
My Question or IssueI keep getting charged but I don't have premium. I have tried for months to cancel and it keeps charging me. I can't figure out why. I can't find any email we have that is attached to premium.
My Question or Issue I keep getting charged but I don't have premium. I have tried for months to cancel and it keeps charging me. I can't figure out why. I can't find any e...
Spotify Star
423 Views
3 replies
0 likes
У мене був студентський план, він чомусь перемкнувся на стандартний. Зняли лишні кошти. Хочу отримати компенсацію або одразу перемкнути план на сімейний.
У мене був студентський план, він чомусь перемкнувся на стандартний. Зняли лишні кошти. Хочу отримати компенсацію або одразу перемкнути план на сімейний.
Spotify Star
349 Views
1 replies
0 likes
I have recently changed to premium duo and I am able to send the link but when they click on it just sends them back the account without making them confirm the address so therefore it does not work.
I have recently changed to premium duo and I am able to send the link but when they click on it just sends them back the account without making them confirm the address so therefore it does not work....
Spotify Star
351 Views
1 replies
0 likes
I'm getting zero music... Just back to back ads since upgrading to premium
I'm getting zero music... Just back to back ads since upgrading to premium
Spotify Star
559 Views
1 replies
0 likes
Hello. Looking for help with my Premium account. Would like to transition to advertised "Premium Duo: 2 people living together each get their own Premium account for 1 discount price" rather than the "Premium Family: 6 people living together each get...
Hello. Looking for help with my Premium account. Would like to transition to advertised "Premium Duo: 2 people living together each get their own Premium account for 1 discount price" rather than the...
Spotify Star
355 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
482 Views
1 replies
0 likes
i tried to redeem my one month spotify gift card but when i went to the website it said that the website was not working
i tried to redeem my one month spotify gift card but when i went to the website it said that the website was not working
Spotify Star
253 Views
1 replies
0 likes
tuve un pequeño percance no puedo permitirme pagar el premium de spotify ahora mismo y no cancele la suscripción entonces hoy me quitaron 9,99€ y me gustaría cancelar todo y me hagan un reembolso de esos 9,99€
tuve un pequeño percance no puedo permitirme pagar el premium de spotify ahora mismo y no cancele la suscripción entonces hoy me quitaron 9,99€ y me gustaría cancelar todo y me hagan un reembolso de ...
Spotify Star
1517 Views
1 replies
0 likes
