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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67261 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132590 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67932 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250825 Views
154 replies
13 likes
Hello I wish to change my plan from a free one to a premium one. However since I live in Quebec, I don't acces to the free one month trial. It's made the whole process more tedious since I don't even have the option of just paying up front and starti...
Hello I wish to change my plan from a free one to a premium one. However since I live in Quebec, I don't acces to the free one month trial. It's made the whole process more tedious since I don't even...
Spotify Star
388 Views
1 replies
0 likes
I am using a debit card (VISA). PlanFreeCountryUnited KingdomDeviceiPhone 7Operating SystemiOS 15.7 Hello, my card doesn’t seem to be working with it; my details are all correct, I don’t see what the problem is.
I am using a debit card (VISA). Plan Free Country United Kingdom Device iPhone 7 Operating System iOS 15.7 Hello, my card doesn’t seem to be working with it; my details are a...
Spotify Star
370 Views
1 replies
0 likes
My Question or IssueI keep getting charged but I don't have premium. I have tried for months to cancel and it keeps charging me. I can't figure out why. I can't find any email we have that is attached to premium.
My Question or Issue I keep getting charged but I don't have premium. I have tried for months to cancel and it keeps charging me. I can't figure out why. I can't find any e...
Spotify Star
422 Views
3 replies
0 likes
У мене був студентський план, він чомусь перемкнувся на стандартний. Зняли лишні кошти. Хочу отримати компенсацію або одразу перемкнути план на сімейний.
У мене був студентський план, він чомусь перемкнувся на стандартний. Зняли лишні кошти. Хочу отримати компенсацію або одразу перемкнути план на сімейний.
Spotify Star
348 Views
1 replies
0 likes
I have recently changed to premium duo and I am able to send the link but when they click on it just sends them back the account without making them confirm the address so therefore it does not work.
I have recently changed to premium duo and I am able to send the link but when they click on it just sends them back the account without making them confirm the address so therefore it does not work....
Spotify Star
350 Views
1 replies
0 likes
I'm getting zero music... Just back to back ads since upgrading to premium
I'm getting zero music... Just back to back ads since upgrading to premium
Spotify Star
558 Views
1 replies
0 likes
Hello. Looking for help with my Premium account. Would like to transition to advertised "Premium Duo: 2 people living together each get their own Premium account for 1 discount price" rather than the "Premium Family: 6 people living together each get...
Hello. Looking for help with my Premium account. Would like to transition to advertised "Premium Duo: 2 people living together each get their own Premium account for 1 discount price" rather than the...
Spotify Star
354 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
482 Views
1 replies
0 likes
i tried to redeem my one month spotify gift card but when i went to the website it said that the website was not working
i tried to redeem my one month spotify gift card but when i went to the website it said that the website was not working
Spotify Star
252 Views
1 replies
0 likes
tuve un pequeño percance no puedo permitirme pagar el premium de spotify ahora mismo y no cancele la suscripción entonces hoy me quitaron 9,99€ y me gustaría cancelar todo y me hagan un reembolso de esos 9,99€
tuve un pequeño percance no puedo permitirme pagar el premium de spotify ahora mismo y no cancele la suscripción entonces hoy me quitaron 9,99€ y me gustaría cancelar todo y me hagan un reembolso de ...
Spotify Star
1500 Views
1 replies
0 likes
We accidentally had two subscriptions and I need to cancel them both and then start fresh with a family plan
We accidentally had two subscriptions and I need to cancel them both and then start fresh with a family plan
Spotify Star
251 Views
1 replies
0 likes
I subscribed to Premium for several years and due to a problem with my credit card, I had to change it. Therefore my subscription was canceled and I went back to the free subscription. When I wanted to subscribe again, an error message keeps appearin...
I subscribed to Premium for several years and due to a problem with my credit card, I had to change it. Therefore my subscription was canceled and I went back to the free subscription. When I wanted ...
Newbie
1217 Views
2 replies
0 likes
A pouco assinei o plano família, no entanto, não é possível que eu utilize junto a minha família, moramos em lugares diferentes. O que fazer para desativar esse plano e retornar ao anterior? Que é o plano para estudante.
A pouco assinei o plano família, no entanto, não é possível que eu utilize junto a minha família, moramos em lugares diferentes. O que fazer para desativar esse plano e retornar ao anterior? Que é o ...
Spotify Star
252 Views
1 replies
0 likes
I've been verified, but each time I enter the payment page, it just keeps loading endlessly without asking for card details, I've tried incognito.. didn't work PlanPremium/student CountryNigeria Device(Redmi 9T)Operating System( Android) My Question ...
I've been verified, but each time I enter the payment page, it just keeps loading endlessly without asking for card details, I've tried incognito.. didn't work Plan Premium/student ...
Spotify Star
310 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Debit is opened for a session and is closed by the bank. I would like to renew the premium...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Debi...
Spotify Star
247 Views
1 replies
0 likes
My account was hacked without my knowledge a few months back. They had changed my monthly plan into the family plan while adding their accounts . I have been paying $18 for months now. Is there a way I can get my money back? I am a college student an...
My account was hacked without my knowledge a few months back. They had changed my monthly plan into the family plan while adding their accounts . I have been paying $18 for months now. Is there a way...
Spotify Star
250 Views
1 replies
0 likes
I prefer to pay annually rather than monthly.
I prefer to pay annually rather than monthly.
Spotify Star
254 Views
1 replies
0 likes
Hello!My account registered in Mexico, and his - in Colombia.But we are living together in Colombia now.How we can use premium Duo?Now we can't, because he can't connect to me.
Hello! My account registered in Mexico, and his - in Colombia. But we are living together in Colombia now. How we can use premium Duo? Now we can't, because he can't connect to me.
Spotify Star
366 Views
3 replies
0 likes
Bonjour,Je voudrais offrir un abonnement Spotify Premium à mes deux enfants de 13 et 15 ans, est ce possible ? Ou dans l'abonnement Duo, je dois forcément être parmi les deux ? Merci
Bonjour, Je voudrais offrir un abonnement Spotify Premium à mes deux enfants de 13 et 15 ans, est ce possible ? Ou dans l'abonnement Duo, je dois forcément être parmi les deux ? Merci
Spotify Legend
331 Views
1 replies
0 likes
I wanted a premium account so i choose the 3 month for free. I payed the one cent which i got refunded. I got an email that stated that from now on i have a premium account but in the app and online it says that i have a free account. The 3 month fre...
I wanted a premium account so i choose the 3 month for free. I payed the one cent which i got refunded. I got an email that stated that from now on i have a premium account but in the app and online ...
Spotify Legend
253 Views
1 replies
0 likes
