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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
Hi everyone , my credit card has vanished this morning, i need my credit card number to buy something in online shop. Do you know guys how to check my credit card number from spotify? Because i think i can find my credit card number from this spotify...
I purchased a plan (pre-paid) but I realised I am not eligible for it (50%off for new users).The receipt number is 1334663511000101-1-1Need to understand if this premium plan will work or will get a refund so that I can go for a supported premium pla...
My brother added my card to his account he said he deleted my card from his account but I am still getting charged for his subscription if I am charged next month for his account I will be in the red can I get some help please my account is student p...
PlanPremiumDeviceWindows LaptopOperating SystemWindows 7 My Question or IssueI had opted for a 3 month Premium trial from Spotify, I have cancelled this premium subscription so that It does not auto-renew after its expiry in 3 months.Now Spotify come...
No se requiere ninguna de las siguientes informaciones. Sin embargo, cuanto más proporcione, más fácil será para nosotros intentar ayudarlo.Plan Premium familiar PaísChileDispositivoSamsung galaxy A10Sistema operativoAndroid Mi pregunta o problemaHac...
PlanPREMIUMCountryPolandDeviceSamsung Galaxy Note 10+Operating SystemAndroid My Question or IssueHello,I have spotify Premium for a Long Time.Every month i was paying 20PLN for Premium .Last Time i saw i have free account assignation, but im still pa...
Hi there, I've received the following email from you which says that there was a problem with my subscription: "We recently received a chargeback from your payment provider, relating to a payment for your Spotify account.The funds have automatically ...
Hi. middle aged mum here trying to keep the family happy and need advice.I live in Uk. i don’t currently have a plan but my son does who lives here. He has the single plan. However he is a student, but in between college and uni this September. He do...
PlanPremiumCountrySouth Africa My Question or IssueWhen I try to select Spotify Premium Family. The page refreshed and just stay on the same page and from what I can tell didn't switch plans. I tried this on my phone and my laptop. Kind Regards
I'm trying to renew my subscription through mobile payment, but when after entering my mobile number and pressing continue this message appears, "Oops, something went wrong. Please try again or contact our support team."
I have student premium and I activated Hulu on my Spotify account, but whenever I go to Hulu, it's telling me I still have to pay for Hulu even though the accounts are linked. Anyone know how to fix?
PlanFree/PremiumCountryPhilippinesDeviceOppo A9 2020Operating SystemAndroid 9 COLOR OS 6 My Question or IssueWhy the Spotify deducted me again? I already paid last Friday (06/12/2020) for my subscription and right now (06/16/2020) Spotify deducted me...
PlanPremiumCountryIndia DeviceGoogle Pixel 3Operating SystemAndroid My Question or IssueI am an active premium subscriber until the end of the year. However, I see Spotify has reduced the premium yearly plan's pricing to Rs. 699 in India. I want to a...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I am interested in using my Spotify account to play podcasts as part of some learning and development sessions for my employees at work. We would just be listening together from my account, and having a discussion. I cannot find anything in the usage...
I tried to upgrade to Spotify premium and using my new MCO Visa card for payment. However I am getting error message “Something went wrong. Try agin, or get help”. I tried many times using iPhone and iMac to make payment. All failed. Please advice ho...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCancelé mi suscripción el mes de febrero y quiero activar la oferta de 3 meses por 9,99 pero ...
PlanFamily PremiumCountrySouth AfricaDevice(Windows, Samsung Devices)Operating System(Windows 10) My Question or IssueGood Day,I'm trying to upgrade to the family plan, but the plan only provides one payment method which is with Vodacom. Would it be ...
Plan: Spotify Premium with HuluCountry: USAPlatform: PC and AndroidOS: Windows 10 I have spotify premium with hulu but I never did anything but use spotify. Now I want to activate hulu. I tried all the instructional posts I could try, but it always e...
hello so i recently started a free trial for spotify premium (3 months) and i’m supposed to leave the country for a month later this summer. i was wondering if i’ll still be able to listen abroad for more than 14 days even though i only have the free...