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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Plan Free/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, my student subscription is ending next month. However, I'd like to continue to bund...
PlanPremium familyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI see an incorrect credit card payment in my credit card overview.I currently do not have a...
I have also the 6mth currys code, that also wont work, first says code dont exist, then im not eligible, ive never used premium. Ive spoke to advisors on the chat, and also replied to the emails, but they seem to be automated, and only ever say the p...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
PlanFree/PremiumCountryPhilippinesDeviceAcer, Samsung Galaxy Note 8Operating SystemWindows 10, Android 9 My Question or IssueHello, Spotify Community!This is my first time here so bear with me. My subscription is currently paused right now, and I go ...
PlanFree/Premium (Student)CountryPolandDeviceIphone 11Operating SystemiOS 13.3 My Question or IssueSo my Spotify membership just ended (through my telephone company) and I have been trying to get a new membership the whole day today. I'm a student, s...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We purchased a laptop today from curry’s PC world and got a code for 6 months free Spot...
PlanFree/PremiumCountryUnited StatesMy Question or IssueI had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.
SubFree/PremiumCountryGermanyDeviceHUAWEI A7Android My Question or IssueI subbed to Spotify Premium and had the 3-month trial to try it out, now it's time to pay but I can't, all of a sudden a have to sub to Spotify Premium for a Family, which costs ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Student Subscription and was charged for the Premium Subscription last month. I woul...
PlanFree/Premium - Was premium, now freeCountry - US Device - All devicesOperating System - I have a Mac, but it's not a device specific issue. My Question or IssueFor the past year or so, I have had a Spotify Premium bundle with Hulu. Apparently thi...
I have spotify premium and have been using the student plan that come with hulu. I've been watching some shows on hulu for the past couple of weeks and now all of a sudden when I click "start watching" it keeps asking me to add a $5.99 subscription e...
PlanPremium with HuluCountryUSDevicePCOperating SystemWindows 10 My Question or Issuei logged out of my hulu account on my computer and now im not able to log into my hulu account on m even though i have the premium spotify with hulu package. i have ...
PlanPremiumCountryMexicoDeviceWindows, Android. My Question or IssueI paid my premium account fee on 14/02/20 and ended on 06/03/2020, why did I only got 21 days of premium if I paid my month?
PlanPremiumCountrySwitzerland My Question or IssueMy husband cancelled his subscription last month or so and also deleted his account from Spotify. We were using my credit card to charge for both subscriptions - I am still using my Spotify Premium. I...
Use el metodo de pago por oxxo. El cual expiraba el 9 de marzo del 2020. Me diriji hacer el pago con el numero de referencia correspondiente, y una vez pagado. Inicie sesion en mi cuenta y me aparecio que el número de referencia ha expirado.
I've been using a student plan through Uni now and suddenly the last two months it's stopped renewing. I've applied thruogh Sheer to validate my status and nothing happened, i just keep getting charged the full amount. Why did it change without warni...
I can‘t registrate because someone is using my E-Mail adress (no I‘ve never had a Spotify account before)I don‘t have another E-Mail adress that I could use and i honestly don‘t want to create a new one so I would be grateful if someone could help me...
Hi, I've been paying a monthly subscription to Spotify but in my account profile on the website, the status shows that my plan is Spotify Free. When I click on Get Premium, I keep getting the message to try again later due to quick maintenance. FYI, ...