Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 122190 Views
- 79 replies
- 10 likes
- 122190 Views
- 79 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14563 Views
- 27 replies
- 2 likes
- 14563 Views
- 27 replies
- 2 likes
How to pause premium subscription for a week
PlanPremiumCountryThe NetherlandasDeviceMotorola s20 liteOperating SystemAndroid 11 My Question or IssueHow can i pause my premium subscription for say like a week? Because I had a 1 month gift card and I activated it too early for my vacation...
- Plan Premium Country The Netherlandas Device Motorola s20 lite Operating System Android 11 My Question or Issue How can i pause my premium subscription for say like a week? Because I...
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- Casual Listener
- 307 Views
- 1 replies
- 0 likes
- 307 Views
- 1 replies
- 0 likes
Solved!! my subscription cancelled for no reason
PlanFree/PremiumCountryTurkeyMy Question or IssueIn June 2022 I bought 1 year subscription however right now my plan changed to free.What am I supposed to do?
- Plan Free/Premium Country Turkey My Question or Issue In June 2022 I bought 1 year subscription however right now my plan changed to free. What am I supposed to do?
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- Spotify Star
- 410 Views
- 3 replies
- 0 likes
- 410 Views
- 3 replies
- 0 likes
Can’t buy premium because of the promo!
Hi! I live in Quebec and one month free is not available for us. I want to buy premium at 9.99$ (without the free month) and it says I can’t because my province is not eligible to the free month! All fine with me, I don’t care about that free month! ...
- Hi! I live in Quebec and one month free is not available for us. I want to buy premium at 9.99$ (without the free month) and it says I can’t because my province is not eligible to the free month! All...
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- Spotify Star
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Refund of subscription fee
subscription has already been paid.But I haven't used Spotify since the payment was made. I want to get a refund for the payment.
- subscription has already been paid. But I haven't used Spotify since the payment was made. I want to get a refund for the payment.
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- Spotify Star
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Re: Van primium naar family
Ik heb betaald die o,o1 cent. meerdere malen al maar het abonnement is niet bruikbaar voor andere van de familie.\Hoe kan dir?
- Ik heb betaald die o,o1 cent. meerdere malen al maar het abonnement is niet bruikbaar voor andere van de familie . \Hoe kan dir?
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- Spotify Star
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Superuser Contribution cancelacion de mi suscripcion
Cordial saludonecesito ayuda, al principio use version free, luego decidi usar la version premium interesada en el plan familiar a futuro, pense que ustedes avisarian si queria seguir usando premium para empezar a realizar los pagos o cambiar de plan...
- Cordial saludo necesito ayuda, al principio use version free, luego decidi usar la version premium interesada en el plan familiar a futuro, pense que ustedes avisarian si queria seguir usando premiu...
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- Moderator
- 717 Views
- 3 replies
- 0 likes
- 717 Views
- 3 replies
- 0 likes
Superuser Contribution Move to another country; change payment details
I have movedc to a new country and wish to update my payment details and my premium subscription. Following the instructions tells me to Update my payment details with my new card and then Spotify will prompt me to change countries; wrong. it doesn't...
- I have movedc to a new country and wish to update my payment details and my premium subscription. Following the instructions tells me to Update my payment details with my new card and then Spotify wi...
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- Spotify Legend
- 433 Views
- 3 replies
- 1 likes
- 433 Views
- 3 replies
- 1 likes
Solved!! Subscription cancelled by its own.
Plan Free/Premium Country Turkey Device Macbook Pro 14' Operating System MacOS My Question or Issue Hi. I've paid for my subscription for 18 months (the screenshot is below), but yesterday I was thrown out from my account and my plan changed to 'Free...
- Plan Free/Premium Country Turkey Device Macbook Pro 14' Operating System MacOS My Question or Issue Hi. I've paid for my subscription for 18 months (the screenshot is below...
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- Casual Listener
- 430 Views
- 4 replies
- 0 likes
- 430 Views
- 4 replies
- 0 likes
Superuser Contribution Cancelei a assinatura e me cobraram
No mês anterior, cancelei a assinatura e hoje novamente foi debitado o valor de R$24,90. Não vou mais utilizar o app e quero o valor estornado.
- No mês anterior, cancelei a assinatura e hoje novamente foi debitado o valor de R$24,90. Não vou mais utilizar o app e quero o valor estornado.
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- Moderator
- 185 Views
- 1 replies
- 1 likes
- 185 Views
- 1 replies
- 1 likes
Superuser Contribution Change on suscription
Hi! everyoneI used to have a student subscription to Spotify, but now I got the duo subscription. I changed it already to the duo one. Do you know if I'll get charged the student one also? or how can I avoid this?
- Hi! everyone I used to have a student subscription to Spotify, but now I got the duo subscription. I changed it already to the duo one. Do you know if I'll get charged the student one also? or how c...
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- Moderator
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Spotify gift card
I bought my Spotify Premium gift card from Safeway about an hour ago. I’m going on a trip and I though this would be an excellent opportunity to buy it. Once I typed in the code, it asked for my email. I put in my regular email, as I thought that’s t...
- I bought my Spotify Premium gift card from Safeway about an hour ago. I’m going on a trip and I though this would be an excellent opportunity to buy it. Once I typed in the code, it asked for my emai...
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- Community Legend
- 474 Views
- 1 replies
- 0 likes
- 474 Views
- 1 replies
- 0 likes
Superuser Contribution I need to unsubscribe my account but I have no way to log in
PlanPremiumCountryArgentina DeviceNotebook, Motorola moto g Operating SystemAndroid My Question or IssueHi guys. I really need to unsubscribe my account because ican´t log in. I´ve opened my spotify account thru Facebook then i deleted my facebook ac...
- Plan Premium Country Argentina Device Notebook, Motorola moto g Operating System Android My Question or Issue Hi guys. I really need to unsubscribe my acc...
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- Casual Listener
- 278 Views
- 3 replies
- 0 likes
- 278 Views
- 3 replies
- 0 likes
Superuser Contribution Problem with Premium Family payment
PlanPremium FamilyCountry France Device(Samsung Galaxy S9, Macbook Air late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I'm now into the second week of trying to renew my Premium Family account. Each time I have tried to make the pay...
- Plan Premium Family Country France Device (Samsung Galaxy S9, Macbook Air late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I'm now into the second week ...
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- Moderator
- 621 Views
- 5 replies
- 0 likes
- 621 Views
- 5 replies
- 0 likes
After upgrading my account my profile split into 2 and i lost my following and followers list.
PlanPremium 3 monthsCountry Operating System(Windows 11) My Question or IssueI just upgraded my account and when I logged out and logged in back, my pfp, followers and following list was gone. I can search my name and see my old profile. I can even f...
- Plan Premium 3 months Country Operating System (Windows 11) My Question or Issue I just upgraded my account and when I logged out and logged in back, my pfp, follo...
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
SPOTIFY FOR UKRAINIAN
I’m Ukrainian and I heard that you give free Spotify Premium subscription for us , how can I get that , ‘cause I can’t see any way to get it in app.
- I’m Ukrainian and I heard that you give free Spotify Premium subscription for us , how can I get that , ‘cause I can’t see any way to get it in app.
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Superuser Contribution VALID PAYMENT ADDRESS
I ENTER MY EXACT ADDRESS AS IT APPEARS ON MY STATEMENTS YET IT DOESNT ACCEPT IT AS VALID, I RECENTLY GOT A NEW BANK CARD BUT THE ADDRESS IS THE SAME AS ITS ALWAYS BEEN, PLEASE ADVISE, MY ACCOUNT IS DELIQUENT
- I ENTER MY EXACT ADDRESS AS IT APPEARS ON MY STATEMENTS YET IT DOESNT ACCEPT IT AS VALID, I RECENTLY GOT A NEW BANK CARD BUT THE ADDRESS IS THE SAME AS ITS ALWAYS BEEN, PLEASE ADVISE, MY ACCOUNT IS D...
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- Moderator
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Superuser Contribution Can't pay for premium
I stopped paying for premium a few months ago but now I wanna start my Premium account again. However whenever I type in my credit card info it says "payment failed". The card isn't the issue it works fine otherwise. It also isn't a connection issue ...
- I stopped paying for premium a few months ago but now I wanna start my Premium account again. However whenever I type in my credit card info it says "payment failed". The card isn't the issue it work...
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- Moderator
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Spotify Duo
Hello, Due to a change of banking account, and temporarely not able to pay by Credit Card, I bought a pre-paid card. But when I try to add it to my account, it says unable to redeem code, due to Spotify duo not payable via prepaid???Is this normal?
- Hello, Due to a change of banking account, and temporarely not able to pay by Credit Card, I bought a pre-paid card. But when I try to add it to my account, it says unable to redeem co...
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- Community Legend
- 365 Views
- 2 replies
- 1 likes
- 365 Views
- 2 replies
- 1 likes
Subscription plan
HiI started a 3 months plan in april for 109 SEK a month. What will it cost me in August? kind regards Klara Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Hi I started a 3 months plan in april for 109 SEK a month. What will it cost me in August? kind regards Klara Device (iPhone 8, Samsung Galaxy 9, Macbook ...
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- Community Legend
- 184 Views
- 1 replies
- 1 likes
- 184 Views
- 1 replies
- 1 likes
Superuser Contribution A un intergrante de mi plan familiar le siguen reproduciendo comerciales
PlanfamiliarCountrymexicoDevicexiaomi 11tOperating SystemAndroid
- Plan familiar Country mexico Device xiaomi 11t Operating System Android
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- Moderator
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes