Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173509 Views
- 114 replies
- 12 likes
- 173509 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19310 Views
- 27 replies
- 4 likes
- 19310 Views
- 27 replies
- 4 likes
Superuser Contribution my premium isn't working
PlanPremiumCountryBelgiumDevicehuawei p90 lite (android) and windows 10Operating Systememui 12 and windows 10My Question or Issuemy premium isn't working. on my account page i see i am in a premium family plan. it worked until last night where the sh...
- Plan Premium Country Belgium Device huawei p90 lite (android) and windows 10 Operating System emui 12 and windows 10 My Question or Issue my premium isn't working. on my account page i see i...
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- Moderator
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Superuser Contribution Account / Plan issues
Plan PremiumFree/PremiumCountry united states Device LG Stylo 5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System. Android 11(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue l logged in to spotfy through Facebook n purcha...
- Plan Premium Free/Premium Country united states Device LG Stylo 5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System. Android 11 (iOS 10, Android Oreo, Windows 10...
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- Spotify Legend
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Payment
PlanPremiumCountryBulgaria DeviceSamsungOperating SystemAndroid My Question or IssueIs there any way i could stop Spotify from automatically taking money from my card every month. I do not want to cancel my subscription, it's just that i don't want m...
- Plan Premium Country Bulgaria Device Samsung Operating System Android My Question or Issue Is there any way i could stop Spotify from automatically taking money from my card ever...
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- Spotify Legend
- 294 Views
- 1 replies
- 0 likes
- 294 Views
- 1 replies
- 0 likes
why is my spotify saying i am based in US when i am not
So basically I was attempting to buy premium but I had an issue when I tried it was giving me US prices and wasn't saying I could change to the country I live in, I know it isn't because it's unsupported here but it still isnt working
- So basically I was attempting to buy premium but I had an issue when I tried it was giving me US prices and wasn't saying I could change to the country I live in, I know it isn't because it's unsuppo...
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- Spotify Star
- 272 Views
- 3 replies
- 0 likes
- 272 Views
- 3 replies
- 0 likes
Superuser Contribution payment via mobile
I can't pay for my subscription via mobile
- I can't pay for my subscription via mobile
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- Moderator
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Family Plan
PlanFree/PremiumCountryUnited States Device(iPhone 12 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I currently have the duo plan and I added my sister to my plan I wanna upgrade to the family plan but I read that w...
- Plan Free/Premium Country United States Device (iPhone 12 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nb...
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- Spotify Star
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes
can’t get premium
so i’m trying to get Premium Individual but it says that i’m not eligible. i’ve checked my region and i’m in a region that can get it. what do i do now?
- so i’m trying to get Premium Individual but it says that i’m not eligible. i’ve checked my region and i’m in a region that can get it. what do i do now?
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Some songs are not playing
When I want to play a song I couldn't find it first after some time the actual album of the song finally got but those songs ane not playing so I don't no how play from this music player.
- When I want to play a song I couldn't find it first after some time the actual album of the song finally got but those songs ane not playing so I don't no how play from this music player.
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- Moderator
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
Superuser Contribution I’ve purchased twice by mistake due to so confusing I’d like to cancel both thank you
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Moderator
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Superuser Contribution How do i unsubscribe from a free trial of Premium Spotify. I do not want it
I was offered a 3 month free trial of Premium which i agreed too, but I am not making use of it, so i want to stop it before being charged anything.
- I was offered a 3 month free trial of Premium which i agreed too, but I am not making use of it, so i want to stop it before being charged anything.
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- Moderator
- 256 Views
- 2 replies
- 0 likes
- 256 Views
- 2 replies
- 0 likes
Superuser Contribution Payment can't process while abroad
I live in the US and am currently abroad in Germany. I received an email saying there was trouble collecting my Spotify Premium payment. I am trying to pay with my US credit card while in Germany.My current US credit card (on file) works and has plen...
- I live in the US and am currently abroad in Germany. I received an email saying there was trouble collecting my Spotify Premium payment. I am trying to pay with my US credit card while in Germany. ...
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- Moderator
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
How do I give a gift subscription to someone in Portugal? I am in the US.
Will this work as his account will be set up in a country different from where payment was made?
- Will this work as his account will be set up in a country different from where payment was made?
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
I would like to get my money back my brother bought Spotify premium my card
Hello my brother bought Spotify premium using my debit card and i would like to get my money back
- Hello my brother bought Spotify premium using my debit card and i would like to get my money back
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- Spotify Star
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Cancel subscription
hi i realise your not an employee but i need some help and im not getting any from the support people , i opened a free account ive got charged $60 for the privilege of that i emailed support they took the details said they would get back to me and j...
- hi i realise your not an employee but i need some help and im not getting any from the support people , i opened a free account ive got charged $60 for the privilege of that i emailed support&n...
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- Community Legend
- 1515 Views
- 2 replies
- 0 likes
- 1515 Views
- 2 replies
- 0 likes
I want to cancel, because we don't have a shop anymore!!
I don't know which one we have, but I pay monthly 9.99
- I don't know which one we have, but I pay monthly 9.99
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot change my current plan to a yearly subsciption
PlanPremium (119.00 INR per month plan)CountryIndiaDevice(PC, Mobile)Operating System(Android Oreo, Windows 10) My Question or IssueHi, my current plan is 119.00 INR. I want to switch to the yearly plan as I have been using Spotify for 2 years now an...
- Plan Premium (119.00 INR per month plan) Country India Device (PC, Mobile) Operating System (Android Oreo, Windows 10) My Question or Issue Hi, my current plan is &nbs...
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- Moderator
- 716 Views
- 6 replies
- 1 likes
- 716 Views
- 6 replies
- 1 likes
Superuser Contribution Hey I have been charged $35 for this month and last month for my premium
Spotify premium should only be $10 a month and it’s been charging me $35 a month
- Spotify premium should only be $10 a month and it’s been charging me $35 a month
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- Moderator
- 319 Views
- 1 replies
- 0 likes
- 319 Views
- 1 replies
- 0 likes
Superuser Contribution I am trying to get premium but it is not accepting my street.
I am trying to sign up for premium but it is saying that I need to enter a valid address but i've been entering my real address!!
- I am trying to sign up for premium but it is saying that I need to enter a valid address but i've been entering my real address!!
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- Spotify Legend
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Superuser Contribution my premium plan not working
meny apna spotify account premium plan buy kya tha abi 3 din pehly or 1 din premium chala phr band hogya khud ba khud 1 month wala plan tha please solve kardo sir
- meny apna spotify account premium plan buy kya tha abi 3 din pehly or 1 din premium chala phr band hogya khud ba khud 1 month wala plan tha please solve kardo sir
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- Spotify Legend
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Superuser Contribution Premium for students
I was told to renew my subscription for Spotify Premium student discount and it says I am ok for the next year for student premium, yet, on my account it says I am not. I am still a student and would like to continue getting student premium.
- I was told to renew my subscription for Spotify Premium student discount and it says I am ok for the next year for student premium, yet, on my account it says I am not. I am still a student and would...
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- Spotify Legend
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes