Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanDuo PremiumCountryIsrael DeviceSony Xperia XZ2 CompactOperating SystemWindows 10 My Question or IssueI have joined Spotify Duo. Until now, I payed seperately for my son's account and for mine. What will happen now? Will all the sum be payed only ...
PlanPremium + HuluCountryUnited StatesDevice(Samsung Galaxy Note 8, Microsoft Surface Book 1)Operating System(Android Pie, Windows 10) My Question or IssueI get a message saying that I am ineligible to upgrade to Premium Duo. I'm currently paying for...
PlanPremiumCountryJapanDevice(Google Pixel 3a XL)Operating System(Android)My Question or IssueAsking this on behalf of my gf. She bought a 1 month premium Spotify card from the store, having previously bought one last month and wanting to continue he...
Has anyone had issues with redeeming the free Spotify premium thru AT&T? If you have an unlimited plus/more plan you can get Spotify premium for free. PlanFree/PremiumCountry USA IPhone 8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Que...
PlanPremium StudentCountryUSADeviceiPhone 7 Plus, PCOperating SystemiOS 12, Windows 10 My Question or IssueI recently signed up for Spotify Premium for Students, and it's supposed to include a subscription to Showtime and Hulu. I was able to activate...
I want to set up a duo account but may partner and I both have a premium account currently. Can we join a single duo account and keep all our saved music etc?
Hello, I've an 1 year Premium subscription which is gonna end at 2021. Today I also changed my plan to Duo. Now I can not see my 1 year subscription which has already been paid. Therefore I would like to ask:- Will i get a refund? or Will I pay only ...
PlanPremiumCountryUS - AZDevicePixel 3 My Question or IssueHello, I received the email regarding joining Premium Duo. This would be perfect for my husband and I. However, every time I click the link to join it states that we are eligible for this... ...
I have the same problem. Got the message that I'm not elegible. Following your instructions, I tried to switch my plan to Premium only (no hulu) and it didn't let me. Grrr! Please help.
PlanPremiumCountryUnited StatesDeviceiPhone 10Operating SystemiOS 13 My Question or IssueMy girlfriend and I have had premium accounts for many years. I received an email suggesting the Duo plan. When I clicked on 'get started', I'm taken to a page t...
PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 10, Windows 10 My Question or IssueMy wife has already a premium account. If invite her to join premium duo, does she first have to cancel her current account? Can she use her account and join the...
PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently cancelled my plan through Apple and want to subscribe with Spotify directly for Prem...
PlanPremiumCountryBelgiumMy Question or IssueI recently moved from France to Belgium and I wanted to update my country in order to get Premium Duo, however I do not have a Belgian Bank account. Is there a way to update the country and use a payment m...
Hello,I want to change my Family-Account to a Duo-Account, but on the subscription-site ist written, that all family-members will losing their access to spotify premium. Now I`m afraid if I and my wife will losing all of our hundreds of Playlists? Ho...
PlanFree/PremiumCountryIndia DeviceAsus Max pro m1 Operating SystemAndroid pie My Question or IssueHi , I have been trying to get the premium for student which needs credit/debit card information, after putting all the info I am unable to continue as...
I have trying to use my 6 month trial that I received from Xbox Game Pass Ultimate and it keeps saying that I’ve used a separate trial already. The account I’m using this on is brand new and has not started a premium trial at all, I’m in the US so I’...
PlanFreeCountryLithuaniaDeviceSamsung Galaxy S10+ 1TBOperating SystemAndroid, Windows, Tizen, SmartTV My Question or IssueHi, I switched from Spotify to Youtube Premium almost a year ago and was thinking of switching back since Youtube does not provi...
PlanPremium duoCountryUKDeviceN/AOperating SystemN/A My Question or IssueMy sister and i would like to join the premium duo but we don't live together. Could this option be opened up to us?
So, i am paying 14.99 per month and thought this was a family plan but cant find that noted anywhere. So, why i am paying 14.99 a month for a service i can get for 9.99? I cant incite anyone else onto my account and when i go to the family plan optio...
My Question or IssueI have had premium for about 5 years now and it has worked well for me. Now I'm getting notified that I need to update my payment details arbitrarily and I find that there's no general premium anymore, only multiuser or student. I...