Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I am a Premium Member for a Long Time i have two spotify account one is free and one is premium So on free account there is available to download individual songs and playlist and on my premium account there is no option to download individual song e...
Casual Listener
I am a Premium Member for a Long Time i have two spotify account one is free and one is premium So on free account there is available to download individual songs and playlist and on my premium accou...
Billy-J
Spotify Star
267 Views
1 replies
0 likes
Plan - DuoCountry - IndiaDevice - IPhone 11 Operating system - IOS 16.1.1 My Question or Issue - Last year I was using Spotify Premium (individual account) for music. But this year I figured I’ll get the Duo plan to share it with my brother. My curre...
Casual Listener
Plan - Duo Country - India Device - IPhone 11 Operating system - IOS 16.1.1 My Question or Issue - Last year I was using Spotify Premium (individu...
Billy-J
Spotify Star
570 Views
5 replies
0 likes
I DO NOT HAVE A SPOTIFY ACCOUNT.... I am being CHARGED TWICE A MONTH for a spotify that I DO NOT HAVE...There isn't a number to call for help. I had to create an account just to get help from chat and I still haven't gotten help... THIS IS FRAUD........
Newbie
I DO NOT HAVE A SPOTIFY ACCOUNT.... I am being CHARGED TWICE A MONTH for a spotify that I DO NOT HAVE... There isn't a number to call for help. I had to create an account just to get help...
OscarDC
Moderator
15770 Views
9 replies
1 likes
Gerät IPhone 13 ProIOS 16,1Premium-KontoProblem ist: Habe ein neues Handy, da ich zu lange im Ausland bin kann ich mich nicht mehr anmelden über die App?
Visitor
Gerät IPhone 13 Pro IOS 16,1 Premium-Konto Problem ist: Habe ein neues Handy, da ich zu lange im Ausland bin kann ich mich nicht mehr anmelden über die App?
Maxim
Spotify Star
327 Views
1 replies
0 likes
I have subscribed for Premium plan for years, everything was good. But earlier this month, it was cancelled, and I also lost my playlists, although I have already paid for it (it was clearly stated on my bank account).
Casual Listener
I have subscribed for Premium plan for years, everything was good. But earlier this month, it was cancelled, and I also lost my playlists, although I have already paid for it (it was clearly stated o...
Bittencourt
Spotify Star
585 Views
5 replies
0 likes
Geen van de onderstaande informatie is vereist. Hoe meer u echter verstrekt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen.PlanGratis/PremiumLand Apparaat(iPhone 8, Samsung Galaxy 9, Macbook Pro eind 2016)Besturingssysteem(iOS 10, ...
Visitor
Geen van de onderstaande informatie is vereist. Hoe meer u echter verstrekt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen. Plan Gratis/Premium Land Apparaat (iPhone 8...
Ximzend
Spotify Star
199 Views
1 replies
0 likes
My bank account is being charged for premium but im not a premium user, so i cant cancel a payment as its only able to be done through you, i cant change my subscription because i dont have one and now im down money for a service im not getting.
Newbie
My bank account is being charged for premium but im not a premium user, so i cant cancel a payment as its only able to be done through you, i cant change my subscription because i dont have one and n...
Alex
Spotify Legend
535 Views
5 replies
2 likes
PlanPremiumCountry us Device samsung My Question or Issue I was charged for the duo plan after I had changed it back to premuim several times and want my money back for this extra they're charging me since i dont want nor need there duo plan
Visitor
Plan Premium Country us Device samsung My Question or Issue I was charged for the duo plan after I had changed it back to premuim several times and want my money back for th...
Dian
Spotify Legend
263 Views
1 replies
0 likes
Hey there, I'm new to Spotify. I received a code for a 3 month free premium trial from Microsoft rewards. I created a Spotify account (used the "use google account" option) and then activated the trial. The payment method I used was SOFORT. Everythin...
Newbie
Hey there, I'm new to Spotify. I received a code for a 3 month free premium trial from Microsoft rewards. I created a Spotify account (used the "use google account" option) and then activate...
Maxim
Spotify Star
1549 Views
1 replies
0 likes
Country: Israel My Question or Issue:I had a student premium account, and I moved to my family account as a user(i am not the paying member)I didn't cancel my premium account before I joined the family account, and now I can't cancel itWill I still b...
Visitor
Country: Israel My Question or Issue: I had a student premium account, and I moved to my family account as a user(i am not the paying member) I didn't cancel my premium account bef...
Maxim
Spotify Star
579 Views
1 replies
0 likes
PlanStudent PremiumCountryIndia Operating SystemWindows 10 My Question or IssueI have a Spotify student plan and student id verified account (till September 2023) and i bought family plan but still when i view my account its showing student plan acti...
Casual Listener
Plan Student Premium Country India Operating System Windows 10 My Question or Issue I have a Spotify student plan and student id verified account (till September 2023) and i bo...
js6065
Casual Listener
766 Views
4 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 16My Question or IssueI canceled my Premium account that I had through one of your telecom partners (KPN) because I want to join Premium Family. It looks like KPN canceled my subscri...
Visitor
Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 16 My Question or Issue I canceled my Premium account that I had through one of your telecom partners (KPN) because...
Luan
Spotify Star
339 Views
1 replies
0 likes
Hi All, I am currently on a yearly plan but wanted to change to Duo plan.May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
Visitor
Hi All, I am currently on a yearly plan but wanted to change to Duo plan. May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
AdamDamon
Spotify Star
407 Views
1 replies
0 likes
I can't valid the second account with this mail please Thank you
Visitor
I can't valid the second account with this mail please <moderator edit - removed email link> Thank you
Vasil
Moderator
490 Views
1 replies
0 likes
Plan Premium Duo Country UKDevice All of them Operating System N\AMy Question or IssueHow do I cancel Premium Duo keeping Premium, seemingly you're giving me the option to only go back to Free which I don't want to do, I just want to drop the Duo par...
Music Fan
Plan Premium Duo Country UK Device All of them Operating System N\A My Question or Issue How do I cancel Premium Duo keeping Premium, seemingly you're giving me the op...
Maxim
Spotify Star
367 Views
1 replies
0 likes
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an old email.
Visitor
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an ol d email.
AlejaR
Moderator
194 Views
1 replies
0 likes
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Visitor
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
AlejaR
Moderator
192 Views
1 replies
0 likes
Spotify has charged me for 10 dollars 3 times in the past week
Visitor
Spotify has charged me for 10 dollars 3 times in the past week
AlejaR
Moderator
366 Views
1 replies
0 likes
PlanPremiumCountry: Bangladesh My Question or IssueCan I buy the Spotify premium with BDT Currency Card?
Visitor
Plan Premium Country: Bangladesh My Question or Issue Can I buy the Spotify premium with BDT Currency Card?
AlejaR
Moderator
212 Views
1 replies
0 likes
HelloI live in South Korea.While reading on the Spotify community today, I noticed that someone had received a Spotify birthday premium.The questions are as follows.1. Can I also get a birthday premium if I live in South Korea?2. Will Spotify contact...
Regular
Hello I live in South Korea. While reading on the Spotify community today, I noticed that someone had received a Spotify birthday premium. The questions are as follows. 1. Can I also get a birthd...
Isgaverno
Casual Listener
3016 Views
3 replies
0 likes