Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 172654 Views
- 114 replies
- 12 likes
- 172654 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19119 Views
- 27 replies
- 4 likes
- 19119 Views
- 27 replies
- 4 likes
Solved!! How can I leave Duo plan? Will Primary holder still have premium?
I, the subsidiary, planning to leave duo and get my own premium. If I cancel will both accounts be downgraded? Or just me? Will the Premium holder still have premium?
- I, the subsidiary, planning to leave duo and get my own premium. If I cancel will both accounts be downgraded? Or just me? Will the Premium holder still have premium?
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- Spotify Star
- 1352 Views
- 1 replies
- 0 likes
- 1352 Views
- 1 replies
- 0 likes
Hello! Seems like I've got some bug. My plan that I've used is not avaliabl
Can not get my individual plan. It writes that "I am not eligible" for that plan. Maybe the problem is the Spotify program in my car media?
- Can not get my individual plan. It writes that "I am not eligible" for that plan. Maybe the problem is the Spotify program in my car media?
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
I refound my money , but i dont ricive it in my account.
Today i said to refound my 6beuro pack , and i didn t recive my money in my bank sccount.
- Today i said to refound my 6beuro pack , and i didn t recive my money in my bank sccount.
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Superuser Contribution No aceptan mi pago. Por que?
Intento de pagar premium y no me deja ni con mi tarjeta de Costa Rica ni Estados Unidos. Vivo en Costa Rica
- Intento de pagar premium y no me deja ni con mi tarjeta de Costa Rica ni Estados Unidos. Vivo en Costa Rica
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- Spotify Legend
- 241 Views
- 1 replies
- 0 likes
- 241 Views
- 1 replies
- 0 likes
Superuser Contribution Porblemas con mi plan familiar
Tengo un problema con mi suscripción PLAN FAMILIAR, han eliminado a mi madre y a mi hemana, porque sus direcciones no coinciden. cosa que es imposible porque vivimos en el mismo lugar.Me gustaría como puedo solucionar esto. Vivimos en madrid
- Tengo un problema con mi suscripción PLAN FAMILIAR, han eliminado a mi madre y a mi hemana, porque sus direcciones no coinciden. cosa que es imposible porque vivimos en el mismo lugar. Me gustaría c...
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- Spotify Legend
- 1282 Views
- 5 replies
- 0 likes
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Plan Familiar PremiumPlan Premium Estándar
- 1282 Views
- 5 replies
- 0 likes
I canceled my premium subscription and still I am loosing ₹119 per month
Spotify is withdrawing ₹119 for the past 2 months from my bank account. I had cancelled the premium membership but still facing the issue. Even though the money has been withdrawn, spotify still gives me ads after songs. Please solve the issue as soo...
- Spotify is withdrawing ₹119 for the past 2 months from my bank account. I had cancelled the premium membership but still facing the issue. Even though the money has been withdrawn, spotify still give...
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- Spotify Star
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with Billing Email
PlanFamily/PremiumCountryBrazil My Question or IssueI am trying to deactivate my old email, so I'm transferring all my accounts to the new one. The thing is my Spotify account's email is already the new one, but I keep receiving my Spotify Receipts i...
- Plan Family/Premium Country Brazil My Question or Issue I am trying to deactivate my old email, so I'm transferring all my accounts to the new one. The thing is my Spotify account's emai...
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- Moderator
- 516 Views
- 2 replies
- 0 likes
- 516 Views
- 2 replies
- 0 likes
Premium user being served ads - how to stop permanently?
I am on a premium plan and Spotify clearly sells me on NOT being served ads as part of my premium plan. I am constantly getting advertisements from Spotify in the form of "announcements" for album releases, Spotify original content, etc. I have not o...
- I am on a premium plan and Spotify clearly sells me on NOT being served ads as part of my premium plan. I am constantly getting advertisements from Spotify in the form of "announcements" for...
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- Spotify Star
- 287 Views
- 1 replies
- 0 likes
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announcementsmisleading advertisingPremium
- 287 Views
- 1 replies
- 0 likes
Superuser Contribution Can’t add people to duo plan
The duo plan requires you to live at the same address. The address searcher is too sensitive and even when entering the exact same address it won’t add my partner to the duo plan. Where is the customer service support?!?!
- The duo plan requires you to live at the same address. The address searcher is too sensitive and even when entering the exact same address it won’t add my partner to the duo plan. Where is the custom...
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- Moderator
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Superuser Contribution Why am I not eligible for 3 month free offer?
Hi, im trying to submit my request for 3 months free due to the offer you have on BlueLight however it’s says I’m not eligible..?? Why would this be?
- Hi, im trying to submit my request for 3 months free due to the offer you have on BlueLight however it’s says I’m not eligible..?? Why would this be?
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- Moderator
- 1757 Views
- 1 replies
- 2 likes
- 1757 Views
- 1 replies
- 2 likes
Depending on Device I have Premium or not.
I've been a Spotify premium subscriber for four years. I just moved from Turkey to Germany. I switched my subscription to Germany and paid the new premium fee for Germany. I was instructed to log off accounts on all devices, which I did. On my laptop...
- I've been a Spotify premium subscriber for four years. I just moved from Turkey to Germany. I switched my subscription to Germany and paid the new premium fee for Germany. I was instructed to log off...
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- Spotify Star
- 247 Views
- 1 replies
- 0 likes
- 247 Views
- 1 replies
- 0 likes
I’ve been billed 5 times this month!!!
I live in Ecuador and have a premium account. The device I use is an IPhone X. This month I’ve been billed nine times for my premium account. I have no idea if you’re having issues because I see several messages on double billing or something, but 5 ...
- I live in Ecuador and have a premium account. The device I use is an IPhone X. This month I’ve been billed nine times for my premium account. I have no idea if you’re having issues becau...
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Money deducted from bank account but no premium access given
PlanFree/PremiumCountryGermanyDevice(iMac 2020)Operating System(macOS) My Question or IssueWhile buying one year standard (not a student) access using Paypal I got the amount deducted from my bank account, but page on Spotify payment said the transac...
- Plan Free/Premium Country Germany Device (iMac 2020) Operating System (macOS) My Question or Issue While buying one year standard (not a student) access using Paypal I got the amount...
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- Moderator
- 353 Views
- 2 replies
- 0 likes
- 353 Views
- 2 replies
- 0 likes
Superuser Contribution Problema al pagar por cambio de país
He cambiado de país y quiero seguir con mi plan familiar, al intentar pagar pongo la opción actualizar mis datos y pongo el cambio de país, pero al hacerlo me manda por defecto a pagar el plan individual y no me deja seguir con mi plan familiar.
- He cambiado de país y quiero seguir con mi plan familiar, al intentar pagar pongo la opción actualizar mis datos y pongo el cambio de país, pero al hacerlo me manda por defecto a pagar el plan indivi...
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- Spotify Legend
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
From FREE to PREMIUM
Free - Canada - TCL PRO 20 Hi, I would like to subscribe to Premium (individual) but I CAN'T. On both the app and www.spotify.com. Every time I try, an orange window appear and it says " Sorry, you are not eligible for that plan. Here are some other ...
- Free - Canada - TCL PRO 20 Hi, I would like to subscribe to Premium (individual) but I CAN'T. On both the app and www.spotify.com. Every time I try, an orange window appear and ...
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Superuser Contribution Different devices
So for some reason my Aunt and I are having a battle of who can listen to my Spotify. I had my own account. When I would be listening sometimes she would ask her Echo Dot to play something. Because I was used her Echo Dot it now will automatically us...
- So for some reason my Aunt and I are having a battle of who can listen to my Spotify. I had my own account. When I would be listening sometimes she would ask her Echo Dot to play something. Because I...
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- Moderator
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
No me deja pagar el plan individual para celular
No me deja pagar el plan individual de $**bleep**
- No me deja pagar el plan individual de $**bleep**
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution Fiz uma compra no débito e fui debitado duas vezes.
Fui cobrado duas vezes na hora de realizar o pagamento da minha conta e fui cobrado duas vvezes. Quero o reembolso
- Fui cobrado duas vezes na hora de realizar o pagamento da minha conta e fui cobrado duas vvezes. Quero o reembolso
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- Moderator
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Superuser Contribution Duo subscription does not work for the other person
I paid for duo the owners address and the others persons address is the same but it says you need the same address
- I paid for duo the owners address and the others persons address is the same but it says you need the same address
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- Moderator
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution Warum kann ich den letzten Monat nie Höen. Schon 2 mal🥶
Habe 39 Fr. Bezahlt. 2 Monate super, den letzten Monat, also bis 9.11. Hätte ich noch kann nur 2 Lieder dann fertig. Das ist eine apzocke sory, schon das 2 mal
- Habe 39 Fr. Bezahlt. 2 Monate super, den letzten Monat, also bis 9.11. Hätte ich noch kann nur 2 Lieder dann fertig. Das ist eine apzocke sory, schon das 2 mal
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- Moderator
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes