Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 145123 Views
- 99 replies
- 12 likes
- 145123 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16860 Views
- 27 replies
- 4 likes
- 16860 Views
- 27 replies
- 4 likes
Superuser Contribution Mauvais abonnement pris en compte
Bonjour, Spotify a pris en compte un abonnement auquel je n'ai pas souscris. J'ai été débité de 9,99€ (abonnement premium) alors que je suis toujours étudiant et que mon abonnement était de 4,99€ (abonnement étudiant). J'aimerais savoir comment résou...
- Bonjour, Spotify a pris en compte un abonnement auquel je n'ai pas souscris. J'ai été débité de 9,99€ (abonnement premium) alors que je suis toujours étudiant et que mon abonnement était de...
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- Spotify Legend
- 287 Views
- 2 replies
- 0 likes
- 287 Views
- 2 replies
- 0 likes
Subscriptions
I have Spotify app that was downloaded on my phone that was January then I open it, I remember I didn't subscribe for any subscription i deleted the app and then just recently saw it that they charged for $11.29 since April so 3 months in a row they ...
- I have Spotify app that was downloaded on my phone that was January then I open it, I remember I didn't subscribe for any subscription i deleted the app and then just recently saw it that they charge...
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- Spotify Star
- 258 Views
- 3 replies
- 0 likes
- 258 Views
- 3 replies
- 0 likes
Solved!! Duo Premium - how to cancel other subscription and have only one account?
Hello! Me and my wife wanted to merge our premium accounts and take Duo Premium. Anyway, we both seem to have now the subscription and both will have the invoice. How can we cancel other subscription and have only one joint account / invoice? Thanks ...
- Hello! Me and my wife wanted to merge our premium accounts and take Duo Premium. Anyway, we both seem to have now the subscription and both will have the invoice. How can we cancel other subscription...
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- Spotify Star
- 8260 Views
- 5 replies
- 0 likes
- 8260 Views
- 5 replies
- 0 likes
Superuser Contribution No se reconoce mi pago Domiciliado
Hola... tengo muchos años con mi cuenta activa... y este último mes no se se pudo realizar el cobro domiciliado a mi tarjeta, ya agregué otra tarjeta incluso cambié a plan dúo y sigo sin poder tener servicio premium
- Hola... tengo muchos años con mi cuenta activa... y este último mes no se se pudo realizar el cobro domiciliado a mi tarjeta, ya agregué otra tarjeta incluso cambié a plan dúo y sigo sin poder tener ...
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- Moderator
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Superuser Contribution Money
I cancelled my Spotify June 24th knowing I wouldn't have the money to pay for it and on June 25th a payment to spotify was takin from my bank account and I didn't have the money for it to be takin so now I'm in the negative and I'd like my money out ...
- I cancelled my Spotify June 24th knowing I wouldn't have the money to pay for it and on June 25th a payment to spotify was takin from my bank account and I didn't have the money for it to be takin so...
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- Moderator
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Not elegible for samsung member free trial
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryBrazilDeviceSamsung Galaxy M12Operating System(Android 11 My Question or IssueWith my new samsung phone, i noticed th...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Brazil Device Samsung Galaxy M12 Operating System (An...
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- Spotify Star
- 334 Views
- 3 replies
- 0 likes
- 334 Views
- 3 replies
- 0 likes
i cant get premium trial
i cant get the premium trial and i have checked my recipes and i don't have any purchases. And it also keeps saying to choose another payment method so i did my other card and it still not works.
- i cant get the premium trial and i have checked my recipes and i don't have any purchases. And it also keeps saying to choose another payment method so i did my other card and it still not works.
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- Spotify Star
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
No puedo escuchar musica sin internet pero nose porque si pagué el primiun
Y las canciones me aparecen como que están descargadas y cuando apagó el wifi nose reproduce ninguna
- Y las canciones me aparecen como que están descargadas y cuando apagó el wifi nose reproduce ninguna
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- Spotify Star
- 342 Views
- 1 replies
- 0 likes
- 342 Views
- 1 replies
- 0 likes
Only got 1 premium trial month instead of 2 like the app says
I just signed up for spotify premium after seeing on the app that we get 2 months for free. I entered my info and it says my trial expires in 1 month instead of 2. I’ve never signed up for premium before so I should’ve gotten 2.
- I just signed up for spotify premium after seeing on the app that we get 2 months for free. I entered my info and it says my trial expires in 1 month instead of 2. I’ve never signed up for premium be...
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Billed twice via Spotify and Apple
I have Premium Duo registered through Spotify with a billing date and credit card on fill. I was billed/invoiced via Spotify direct to my CC and then also billed via Apple. How can I fix this?
- I have Premium Duo registered through Spotify with a billing date and credit card on fill. I was billed/invoiced via Spotify direct to my CC and then also billed via Apple. How can I fix this?
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Availability of spotify in Mauritius
Hello, I have seen other posts about the availability of spotify in Mauritius but noticed that you are expecting a certain number of votes to launch it, but the thing is that most people are not aware of this community thus, a lot of people cannot vo...
- Hello, I have seen other posts about the availability of spotify in Mauritius but noticed that you are expecting a certain number of votes to launch it, but the thing is that most people are n...
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- Casual Listener
- 20698 Views
- 13 replies
- 7 likes
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Spotify Mauritius
- 20698 Views
- 13 replies
- 7 likes
My subscription for premium student didn’t apply
PlanPremiumCountryMexico DeviceiPhone 12 Pro MaxOperating SystemiOS 15.5 I applied to update my students plan for Spotify on May the 2nd and the same day it was approved by SheerID verification. I didn’t noticed that I had to press that option of the...
- Plan Premium Country Mexico Device iPhone 12 Pro Max Operating System iOS 15.5 I applied to update my students plan for Spotify on May the 2nd and the same day it was ...
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Please cancel account…husband died, March 2, 2022
You keep billing a closed credit card. I am not paying billing onG**g A******e, Reff # on US BANK CREDIT CARD. Last four digits of card
- You keep billing a closed credit card. I am not paying billing on G**g A******e, Reff #<removed sensitive info> on US BANK CREDIT CARD. Last four digits of card <removed sensitive info>
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Não estou conseguindo pagar meu Spotify atrasado
Já tentei de várias formas para efetuar o pagamento e não conseguir
- Já tentei de várias formas para efetuar o pagamento e não conseguir
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- Spotify Star
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Can't update my payment method
It comes back with an unknown error when I try updating my payment method
- It comes back with an unknown error when I try updating my payment method
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Can't join Spotify Duo
Hello, I am trying to join my boyfriend's Spotify Duo as we now live together but I get an error message telling me I am trying to join from a different country.My profile says France but I can't change it to Germany, could you please help? Thank you...
- Hello, I am trying to join my boyfriend's Spotify Duo as we now live together but I get an error message telling me I am trying to join from a different country. My profile says France but ...
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
My account is no longer active as I left Vodaphone and it was included
I want to reinstate and have access to my playlists etc how do I do this ?
- I want to reinstate and have access to my playlists etc how do I do this ?
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
plans for a large group - as an association member benefit
I am the secretary for the association/union of my work place, and we provide members benefits for their professional advancement as well as for their personal/family use. Members pay a yearly fee, and we are looking to expand the benefits we offer w...
- I am the secretary for the association/union of my work place, and we provide members benefits for their professional advancement as well as for their personal/family use. Members pay a yearly fee, a...
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Student account automatically changed
Plan StudentFree/PremiumCountryAustraliaDeviceSamsungOperating System My Question or IssueI had a student Spotify at 5.99 per month but this month my subscription was changed to a different type at 11.99. I didn't authorise any changes and nor was I ...
- Plan Student Free/Premium Country Australia Device Samsung Operating System My Question or Issue I had a student Spotify at 5.99 per month but this month my subscription wa...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Superuser Contribution How many gift codes can I stack on my account?
PlanPremiumCountryMXDeviceN/AOperating SystemN/A My Question or IssueI'm curious as to how many yearly gift codes I can stack on my account. For example, I just bought a gift code for 1 year of premium and it expires on November of 2020. I want to ad...
- Plan Premium Country MX Device N/A Operating System N/A My Question or Issue I'm curious as to how many yearly gift codes I can stack on my account. For example, I just bought a gift...
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- Spotify Legend
- 11397 Views
- 7 replies
- 0 likes
- 11397 Views
- 7 replies
- 0 likes