Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 15098 Views
- 7 replies
- 0 likes
- 15098 Views
- 7 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1446 Views
- 19 replies
- 1 likes
- 1446 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47384 Views
- 20 replies
- 3 likes
- 47384 Views
- 20 replies
- 3 likes
Three month trial
PlanFree/PremiumCountry DeviceiPhone XROperating SystemiOS 13.4.1 My Question or IssueI bought premium for the account I don’t use anymore by accident, now it says I’m not eligible for the free trial anymore. I canceled it almost immediately, is ther...
- Plan Free/Premium Country Device iPhone XR Operating System iOS 13.4.1 My Question or Issue I bought premium for the account I don’t use anymore by accident, now it says I’m n...
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- Spotify Star
- 672 Views
- 3 replies
- 0 likes
- 672 Views
- 3 replies
- 0 likes
Samsung A series offer not appear
So I've seen this a few time on here but I've recently upgraded to a Samsung A51 with the free 6months spotify premium but its not appearing as an offer under the Preimum section. Any suggestions?
- So I've seen this a few time on here but I've recently upgraded to a Samsung A51 with the free 6months spotify premium but its not appearing as an offer under the Preimum section. Any sugges...
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- Composer
- 194 Views
- 1 replies
- 1 likes
- 194 Views
- 1 replies
- 1 likes
Extra charge
i have spotify premium and this month, i received a charge of 33€, instead of the 6,99€... Can u help me? thank u
- i have spotify premium and this month, i received a charge of 33€, instead of the 6,99€... Can u help me? thank u
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- Casual Listener
- 271 Views
- 2 replies
- 0 likes
- 271 Views
- 2 replies
- 0 likes
Solved!! Error message with Giftcard
PlanPremium CountryGermany Operating System(Windows 10, android 9) My Question or IssueI recently bought a Spotify gift card to extend my Premium Subscription but when I tried to redeem it I got an error saying "Something went wrong. Try again or cal...
- Plan Premium Country Germany Operating System (Windows 10, android 9) My Question or Issue I recently bought a Spotify gift card to extend my Premium Subscription but w...
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- Casual Listener
- 722 Views
- 4 replies
- 0 likes
- 722 Views
- 4 replies
- 0 likes
Premium to family
My Question or IssueTried multiple times to upgrade to family, it gives changeover date then does not change.... Surely not missing anything as it gives confirmation? Any help?
- My Question or Issue Tried multiple times to upgrade to family, it gives changeover date then does not change.... Surely not missing anything as it gives confirmation? Any hel...
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- Composer
- 483 Views
- 3 replies
- 1 likes
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AccountOtherPremium
- 483 Views
- 3 replies
- 1 likes
Regarding Spotify Premium for 3 months
PlanFreeCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI registered myself as a Student. I want some help regarding the three months premium option. If ...
- Plan Free Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I regist...
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
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3 months premiumPremium
- 249 Views
- 1 replies
- 0 likes
Charged for $119.88... what should I do?
I just received a Spotify charge for $119.88, but I am only due to be charged once a month for premium. I've seen other people have this problem. Any help would be appreciated, as I'd like to reverse this charge.
- I just received a Spotify charge for $119.88, but I am only due to be charged once a month for premium. I've seen other people have this problem. Any help would be appreciated, as I'd like to reverse...
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- Spotify Star
- 408 Views
- 3 replies
- 0 likes
- 408 Views
- 3 replies
- 0 likes
Solved!! Pay Spotify in local curency
Plan PREMIUMCountry Argentina Device MOTO Z3, PC windows 7, PC Windows 10Operating System ANDROIDMy Question or IssueGood morning I want to pay spotify in my local currency. Actually (from the beginning) is paid by a credit card issued in ARGENTINA, ...
- Plan PREMIUM Country Argentina Device MOTO Z3, PC windows 7, PC Windows 10 Operating System ANDROID My Question or Issue Good morning I want to pay spotify in my local currency. Act...
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- Spotify Star
- 415 Views
- 1 replies
- 1 likes
- 415 Views
- 1 replies
- 1 likes
Free 3month subscription
i signed up for a 3mnth trial. It’s defaulted to the one account (9.99) I’d like to change it to the family account. when I choose to change it, my renewal date is not 3months
- i signed up for a 3mnth trial. It’s defaulted to the one account (9.99) I’d like to change it to the family account. when I choose to change it, my renewal date is not 3months
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Solved!! Will I lose the playlist my friend has made me?
I currently have Premium which I use mostly on my iPhone. My friend has been making a playlist for me, adding new music to it for over a year. I’m thinking of cancelling my Premium subscription and just using the free version, but before I do I want ...
- I currently have Premium which I use mostly on my iPhone. My friend has been making a playlist for me, adding new music to it for over a year. I’m thinking of cancelling my Premium subscript...
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- Casual Listener
- 205 Views
- 2 replies
- 0 likes
- 205 Views
- 2 replies
- 0 likes
Problemas con mi tarjeta de regalo
Mi tarjeta de regalo no funciona ya fui a la tienda de autoservicio dónde la compré cora decirles que no me la activaron y ellos me comentan que automáticamente cuando uno paga se activa entonces aún no entra y ya no sé que más hacer espero puedan da...
- Mi tarjeta de regalo no funciona ya fui a la tienda de autoservicio dónde la compré cora decirles que no me la activaron y ellos me comentan que automáticamente cuando uno paga se activa ent...
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- Spotify Star
- 458 Views
- 3 replies
- 0 likes
- 458 Views
- 3 replies
- 0 likes
What happened to Scissor Sisters?
I'm curious as to why Scissor Sisters' Night Work album was removed from Spotify? I listen to this album quite a bit, and now it's gone. What happened that it's not available anymore?
- I'm curious as to why Scissor Sisters' Night Work album was removed from Spotify? I listen to this album quite a bit, and now it's gone. What happened that it's not available anymore?
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- Visitor
- 1260 Views
- 3 replies
- 3 likes
- 1260 Views
- 3 replies
- 3 likes
Solved!!Superuser Contribution Applying for premium yearly
PlanPremiumCountryIndiaDeviceAsus ROG Phone 2Operating SystemAndroid 10My Question or IssueI have the premium plan for spotify and there is an offer on spotify yearly plans. I was billed on 3rd of this month and if i buy yearly plan now how will i be...
- Plan Premium Country India Device Asus ROG Phone 2 Operating System Android 10 My Question or Issue I have the premium plan for spotify and there is an offer on spotify yearly plans....
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- Casual Listener
- 759 Views
- 2 replies
- 0 likes
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Premium yearly
- 759 Views
- 2 replies
- 0 likes
Accused of chargeback
Spotify had recently disabled my account accusing me of a charge back that never occurred. Support reactivated my account but removed my paid for premium package. I have gone in circles with support for three days now and they refuse to either return...
- Spotify had recently disabled my account accusing me of a charge back that never occurred. Support reactivated my account but removed my paid for premium package. I have gone in circles with support ...
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- Spotify Star
- 673 Views
- 3 replies
- 0 likes
- 673 Views
- 3 replies
- 0 likes
Superuser Contribution Premium issue due to failed charge
Dear community, The last 7 months I have been using Spotify premium student, whereas I was paying 5 euro's per month for premium membership. I have been using paypal to issue the payments to spotify. Recently, due to an outstanding debt on paypal, I ...
- Dear community, The last 7 months I have been using Spotify premium student, whereas I was paying 5 euro's per month for premium membership. I have been using paypal to issue the payments to...
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- Spotify Legend
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
Superuser Contribution ¿Por qué me cobraron doble este mes?
Buenos días, yo quería saber porque este mes se me cobró el doble de mi suscripción, lo noté hace 3 días y hablé con mi banco porque solo me aparecía un cobro y ellos me dijeron que era un cobro congelado de Spotify y que en unos días lo iban a liber...
- Buenos días, yo quería saber porque este mes se me cobró el doble de mi suscripción, lo noté hace 3 días y hablé con mi banco porque solo me aparecía un cobro y ellos me dijeron que era un cobro cong...
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- Moderator
- 385 Views
- 1 replies
- 0 likes
- 385 Views
- 1 replies
- 0 likes
Superuser Contribution "Something went wrong" error to pay for Premium
PlanFreeCountryUSA My Question or IssueHi, I am trying to get the 3 month trial and then start a subscription for Premium and I am receiving an error for my payment methods. I have tried to trouble shoot this and have gone through the support page su...
- Plan Free Country USA My Question or Issue Hi, I am trying to get the 3 month trial and then start a subscription for Premium and I am receiving an error for my payment methods. I have t...
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- Moderator
- 1490 Views
- 3 replies
- 2 likes
- 1490 Views
- 3 replies
- 2 likes
Spotify premium duo
Hoe kan ik premium duo activerenIk heb nu een Spotify premium abbo Thx
- Hoe kan ik premium duo activeren Ik heb nu een Spotify premium abbo Thx
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- Spotify Star
- 677 Views
- 5 replies
- 1 likes
- 677 Views
- 5 replies
- 1 likes
My debit card was charged even though premium was denied
PlanPremiumIndia DeviceRedmi 6 proOperating System(Android pie) My Question or IssueI recently used a card which belonged to my step father to recharge my Spotify premium. Its was a visa card registered in the name of his company/business. When i tri...
- Plan Premium India Device Redmi 6 pro Operating System (Android pie) My Question or Issue I recently used a card which belonged to my step father to recharge my Spotify premiu...
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- Spotify Star
- 298 Views
- 1 replies
- 0 likes
- 298 Views
- 1 replies
- 0 likes
Best way to gift an account and pay for it going forward?
PlanPremiumCountryUSDeviceiPhone 8, Amazon EchoOperating SystemiOS, Windows 10 My Question or Issue I want to gift a non-technical music lover a Spotify Premium account, and continue paying for the subscription fees going forward. Assume they aren't ...
- Plan Premium Country US Device iPhone 8, Amazon Echo Operating System iOS, Windows 10 My Question or Issue I want to gift a non-technical music lover a Spotify Premium accoun...
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- Spotify Star
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes