Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 175788 Views
- 114 replies
- 12 likes
- 175788 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19650 Views
- 27 replies
- 4 likes
- 19650 Views
- 27 replies
- 4 likes
Solved!!Superuser Contribution Can l transfer a playlist to a new smartphone?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Legend
- 3206 Views
- 3 replies
- 0 likes
- 3206 Views
- 3 replies
- 0 likes
Spotify not accepting my USD debit card details
PlanPremiumCountryNigeria Device(iPhone 13 Mini, Dell Inspiron 14)Operating System(iOS 15.6, Windows 11) My Question or IssueMy Country has prohibited using local debit cards, so I got a dollar card to facilitate online transactions. However, Spotify...
- Plan Premium Country Nigeria Device (iPhone 13 Mini, Dell Inspiron 14) Operating System (iOS 15.6, Windows 11) My Question or Issue My Country has prohibited using local debi...
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- Newbie
- 320 Views
- 2 replies
- 1 likes
- 320 Views
- 2 replies
- 1 likes
Superuser Contribution Tried to get premium Spotify
Hi! I generally like to get Spotify premium, generated credit card, I always use it for Spotify premium but this card is working fine, so I received this: This form has expired. Please reload the page and try again. and please fix this thanks
- Hi! I generally like to get Spotify premium, generated credit card, I always use it for Spotify premium but this card is working fine, so I received this: This form has expired. Please reload th...
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- Moderator
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes
Superuser Contribution New phone duo login
Says email doesn't exist. He is my member and I am plan manager. I can not figure this out.
- Says email doesn't exist. He is my member and I am plan manager. I can not figure this out.
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- Moderator
- 419 Views
- 1 replies
- 0 likes
- 419 Views
- 1 replies
- 0 likes
Having issues subscribing for premium in Nigeria
I can’t subscribe for premium in Nigeria using my card, please i need help urgently
- I can’t subscribe for premium in Nigeria using my card, please i need help urgently
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- Newbie
- 1623 Views
- 3 replies
- 1 likes
- 1623 Views
- 3 replies
- 1 likes
Superuser Contribution Money deducted without authorization
Had the three months premium trial subscription which expired today in 18 August, on 12 August I have canceled the subscription. Today at 20:02 PM, got a alert from my bank that spotify has deducted INR: 119 from my account.Need my money back. there ...
- Had the three months premium trial subscription which expired today in 18 August, on 12 August I have canceled the subscription. Today at 20:02 PM, got a alert from my bank that spotif...
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- Spotify Legend
- 388 Views
- 3 replies
- 0 likes
- 388 Views
- 3 replies
- 0 likes
Superuser Contribution Tried everything, Spotify premium won’t work
I recently paid for Spotify premium individual. I got a receipt, online it shows that I have the plan, it got charged on my debit card, but when I go to play music online or in the app it is still saying I’m on the free plan. I have tried everything ...
- I recently paid for Spotify premium individual. I got a receipt, online it shows that I have the plan, it got charged on my debit card, but when I go to play music online or in the app it is still sa...
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- Spotify Legend
- 441 Views
- 3 replies
- 0 likes
- 441 Views
- 3 replies
- 0 likes
Superuser Contribution Credit card wont go through.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have money in my account and my bank says it has no problem on there end. I've used it on A...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Spotify Legend
- 383 Views
- 1 replies
- 1 likes
- 383 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution Using Spotify duo in two different countries
Hi,So I've heard recently that Spotify Duo is now available in my country. I'm in a long distance relationship with my girlfriend and we like making music playlists together. Spotify Duo seems like a great solution for us, the only problem is that it...
- Hi, So I've heard recently that Spotify Duo is now available in my country. I'm in a long distance relationship with my girlfriend and we like making music playlists together. Spotify Duo seems like...
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- Spotify Legend
- 37649 Views
- 7 replies
- 1 likes
- 37649 Views
- 7 replies
- 1 likes
Superuser Contribution Sheerid won't let me renew my student discount
I have been using the university plan for 1 or 2 years and now I need to renew, I saw that my plan has become individual and went to the site to change it, when I tried to prove my enrollment Sheerid gave me the following answer "you have already tak...
- I have been using the university plan for 1 or 2 years and now I need to renew, I saw that my plan has become individual and went to the site to change it, when I tried to prove my enrollment Sheerid...
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- Spotify Legend
- 626 Views
- 3 replies
- 0 likes
- 626 Views
- 3 replies
- 0 likes
Duo account has no separate accounts
we just signed up for a DUO premium account. we have 2 different email address and different passwords, but if I downloaded the Spotify app it opened automatically with the account of my wife and I could stop and change the songs. I see her name in m...
- we just signed up for a DUO premium account. we have 2 different email address and different passwords, but if I downloaded the Spotify app it opened automatically with the account of my wife and I c...
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- Spotify Star
- 1383 Views
- 1 replies
- 0 likes
- 1383 Views
- 1 replies
- 0 likes
gift code from kaartdirect.nl
Hello, I've got a gift card from kaartdirect.nl, but when I enter the code for my 6month premium, there's a message that I cant use this code in Belgium... What is this, it's a coupon of 60euro's, would be a shame if there is no way of using this...
- Hello, I've got a gift card from kaartdirect.nl, but when I enter the code for my 6month premium, there's a message that I cant use this code in Belgium... What is this, it's a coup...
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- Spotify Star
- 431 Views
- 1 replies
- 0 likes
- 431 Views
- 1 replies
- 0 likes
Superuser Contribution Plan gratuito lo pay pal
Hola, tengo una pregunta, si yo ya tuve una oferta de tres meses gratis de spotify por nuevo usuario, y PayPal me esta ofreciendo otros tres meses gratis, ¿por que no puedo cambiar esa oferta de pay pal?
- Hola, tengo una pregunta, si yo ya tuve una oferta de tres meses gratis de spotify por nuevo usuario, y PayPal me esta ofreciendo otros tres meses gratis, ¿por que no puedo cambiar esa oferta de pay ...
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- Moderator
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Superuser Contribution Não consigo reativar minha conta premiun, de forma nenhuma. ja tentei 4 cartões. ja tentei por bolet
Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar.PlanoGrátis/PremiumPaís Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro no final de 2016)Sistema Operacional(iOS 10, Android Ore...
- Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentar ajudar. Plano Grátis/Premium País Dispositivo (iPhone 8, Samsung Galaxy 9, ...
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- Moderator
- 276 Views
- 1 replies
- 0 likes
- 276 Views
- 1 replies
- 0 likes
Superuser Contribution Premium transaction error
PlanFree/PremiumCountrySwitzerlandDeviceSamsung Galaxy A53Operating SystemWindows 10 My Question or Issue: I want to up upgrade to Premium (3 Monats) but i get an error every time."The payment failed. Try again, choose another card or select another ...
- Plan Free/Premium Country Switzerland Device Samsung Galaxy A53 Operating System Windows 10 My Question or Issue: I want to up upgrade to Premium (3 Monats) but i get...
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- Spotify Legend
- 673 Views
- 1 replies
- 0 likes
- 673 Views
- 1 replies
- 0 likes
Solved!! Premium vs Free Plan - resolution
In the "why upgrade to Premium" feature list there is no mention that Premium streams at a higher resolution than the free plan. I think this used to be the case, Premium had a higher audio fidelity. Is this not the case now?
- In the "why upgrade to Premium" feature list there is no mention that Premium streams at a higher resolution than the free plan. I think this used to be the case, Premium had a higher audio fidelity....
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- Spotify Star
- 516 Views
- 3 replies
- 0 likes
- 516 Views
- 3 replies
- 0 likes
Superuser Contribution I overpaid Family Plan
I signed up for the Spotify Premium Family plan 2 days ago and it was withdrawn from my account for 34.99 TL, then I received an e-mail about the 5 TL increase in the membership plan, the new fee was 34.99 TL but it was stated that this increase woul...
- I signed up for the Spotify Premium Family plan 2 days ago and it was withdrawn from my account for 34.99 TL, then I received an e-mail about the 5 TL increase in the membership plan, the new fee was...
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- Moderator
- 431 Views
- 1 replies
- 0 likes
- 431 Views
- 1 replies
- 0 likes
Superuser Contribution Error switching from premium individual to premium duo
Plan - Premium Duo Free/Premium - Premium Country - India Device - Macbook Pro Hi - I have been using spotify premium individual for a while now. I had taken an annual subscription about 6 months back. Recently I switched from Premium Individual to P...
- Plan - Premium Duo Free/Premium - Premium Country - India Device - Macbook Pro Hi - I have been using spotify premium individual for a while now. I had taken an ann...
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- Spotify Legend
- 441 Views
- 1 replies
- 0 likes
- 441 Views
- 1 replies
- 0 likes
Payment
Hello. What will happen if i dont have money on card, when 3 month trail expires?
- Hello. What will happen if i dont have money on card, when 3 month trail expires?
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- Spotify Star
- 288 Views
- 1 replies
- 0 likes
- 288 Views
- 1 replies
- 0 likes
Cant change to student plan
PlanPremium > StudentCountryUSADeviceiPhone 11Operating SystemiOS 15.6.1 Every time I try to get the student discount it ignores my request. I click the discount button and it goes back to the top of the page. I try using my laptop and I receive the ...
- Plan Premium > Student Country USA Device iPhone 11 Operating System iOS 15.6.1 Every time I try to get the student discount it ignores my request. I click the discount button and ...
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- Spotify Star
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes