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Forum Posts

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Lucifermorningstar

Regular

193080 Views

123 replies

12 likes

  • 193080 Views
  • 123 replies
  • 12 likes

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

Music Fan

TiBlack

Newbie

22015 Views

28 replies

4 likes

  • 22015 Views
  • 28 replies
  • 4 likes

Superuser Contribution I canceled my subscription, but I paid for it myself.

계획무료/프리미엄국가대한민국 장치삼성 점프 2프랙티스안드로이드 12 내 질문이나확실히 구독취소하고 10번 넘게 확인했는데 오늘 강제로 8.5달러 결제했는데 무조건 구독취소하고 스포티가 강제로 돈 빼돌리네요. 돈을 돌려받거나 취소하고 싶어요. 제발. 오늘 은행 계좌에 2달러가 남아 있습니다. 내 돈을 돌려주세요.

Visitor

  계획 무료/프리미엄 국가 대한민국  장치 삼성 점프 2 프랙티스 안드로이드 12   내 질문이나 확실히 구독취소하고 10번 넘게 확인했는데 오늘 강제로 8.5달러 결제했는데 무조건 구독취소하고 스포티가 강제로 돈 빼돌리네요. 돈을 돌려받거나 취소하고 싶어요. 제발. 오늘 은행 계좌에 2달러가 남아 있습니다...

Dian

Spotify Legend

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot cancel subscription

I want to cancel my Spotify premium subscription. But there is no option for cancelling. I used Facebook details to register the account, however that Facebook account does not exist anymore so I cannot login on Spotify.PlanPremiumCountry Device(Huaw...

Visitor

I want to cancel my Spotify premium subscription. But there is no option for cancelling. I used Facebook details to register the account, however that Facebook account does not exist anymore so I can...

Alex

Spotify Legend

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant enter account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Alex

Spotify Legend

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't subscribe into Student's premium again

it says that I already redeemed that offer, I am eligible for student's premium but I cant reactivate it for some reasons, and I don't know what to do.

Visitor

it says that I already redeemed that offer, I am eligible for student's premium but I cant reactivate it for some reasons, and I don't know what to do.

Elena

Moderator

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Action required: Don’t lose your Spotify Premium student discount

I got an email telling me I am going to lose my student discount next month unless I verify I am still a student. I clicked the "reverify now" button on the email and it sent me to my spotify account page. There is nothing on the page that lets me re...

Visitor

I got an email telling me I am going to lose my student discount next month unless I verify I am still a student. I clicked the "reverify now" button on the email and it sent me to my spotify account...

Elena

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Is there a yeay Premium Pla .

I only do annu and, does Spotify appears  not to have one.

Visitor

I only do annu and, does Spotify appears  not to have one.

Maxim

Spotify Star

182 Views

1 replies

0 likes

  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium still doesn't work. How to get actual real support from carbon based life form?

PlanPremiumUS DeviceiPhone 12Operating Systemlatest iOS My Question or Issue I continue to have issues with ads. I was told before that it was ads within the podcasts, however it is absolutely not. These are listed as "advertisements" and you can "cl...

Casual Listener

Plan Premium US   Device iPhone 12 Operating System latest iOS  My Question or Issue   I continue to have issues with ads. I was told before that it was ads within the podcas...

Elena

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changement d'abonnement

Bonsoir,J'ai un abonnement Premium Duo mais je souhaite passer à un abonnement Premium Famille mais cela me dit que je dois m'adresser à mon gestionnaire de compte.Comment dois je procéder ?

Visitor

Bonsoir, J'ai un abonnement Premium Duo mais je souhaite passer à un abonnement Premium Famille mais cela me dit que je dois m'adresser à mon gestionnaire de compte. Comment dois je procéder ?

MihailY

Moderator

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ressarcimento de valor

Fui atualizar o pagamento do meu plano universitário e ao invés de ser debitado o valor de R$9,90 (valor correto), foi debitado o valor de R$19,90 (valor do plano individual premium), no meu cartão de crédito. Como faço para ter a restituição do valo...

Newbie

Fui atualizar o pagamento do meu plano universitário e ao invés de ser debitado o valor de R$9,90 (valor correto), foi debitado o valor de R$19,90 (valor do plano individual premium), no meu cartão d...

Vasil

Moderator

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago mensual

PlanFamiliar CountryMéxico DeviceMotorola Edge 20Operating SystemAndroidMy Question or IssueHe tenido el problema este mes de que he pagado dos veces para continuar con mi cuenta premium familiar y aún me aparece en la aplicación una alerta que no se...

Visitor

Plan Familiar  Country México  Device Motorola Edge 20 Operating System Android My Question or Issue He tenido el problema este mes de que he pagado dos veces para continuar con mi...

Dian

Spotify Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Music and Audiobook Subscription Tier?

I was excited to learn that Spotify brought in a ton of audiobooks. However, I was quickly disappointed to find out that each title has to be purchased. Is there a plan to offer a subscription tier that would allow include all music and audiobooks?

Newbie

I was excited to learn that Spotify brought in a ton of audiobooks.  However, I was quickly disappointed to find out that each title has to be purchased.  Is there a plan to offer a subscri...

Maxim

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Dúvidas de compartilhamento dou

Fiz o compartilhamento do meu plano DOU no entanto não consigo visualizar se a pessoa ainda está utilizando. E não quero ficar perguntando.Como faço para ver este detalhe?

Visitor

Fiz o compartilhamento do meu plano DOU no entanto não consigo visualizar se a pessoa ainda está utilizando. E não quero ficar perguntando. Como faço para ver este detalhe?  

Bittencourt

Spotify Star

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Can I give my Microsoft Spotify premium code to someone else

I got a free 3 months from Microsoft rewards but I'm not eligible to use the code so can I give my friend my Spotify free subscription or is that not allowed.

Visitor

I got a free 3 months from Microsoft rewards but I'm not eligible to use the code so can I give my friend my Spotify free subscription or is that not allowed.

They_call_me_Jack_

Visitor

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Provide an email notification a month before a student account expires

Please provide a email notification a month before a student account is set to expire. You say you do this, but I have NEVER received a notification prior to being charged full price (although I get spammed with security notifications every time I lo...

Visitor

Please provide a email notification a month before a student account is set to expire. You say you do this, but I have NEVER received a notification prior to being charged full price  (although ...

Eni

Moderator

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't activate Student Plan.

PlanPremiumCountryUSADevicePC, iPhone 13Operating SystemiOS 16 Beta, Windows 10 My Question or IssueI recently joined a 4 year college, and despite literally being at said college when I tried to set up a student account, SheerID does not recognize m...

Visitor

Plan Premium Country USA Device PC, iPhone 13 Operating System iOS 16 Beta, Windows 10   My Question or Issue I recently joined a 4 year college, and despite literally being at said co...

Kiril

Moderator

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

How many devices can I have Spotify Premium on?

I have Spotify Premium on my iPhone. Can I listen to Premium on my iMac? How about my iPad? Thanks!

Newbie

I have Spotify Premium on my iPhone. Can I listen to Premium on my iMac? How about my iPad?   Thanks!

AdamDamon

Spotify Star

3123 Views

1 replies

0 likes

  • 3123 Views
  • 1 replies
  • 0 likes

Uzbekistan subscription price is unjustified. It is $5/mo while ~$2/mo in Russia.

Uzbekistan subscription price is unjustified. It is $5/mo while ~$2/mo in Russia. I don't know how you guys managed to set up this pricing strategy, but it seems wrong. Purchasing power in Russia is much greater than in Uzbekistan, just compare avera...

Newbie

Uzbekistan subscription price is unjustified. It is $5/mo while ~$2/mo in Russia. I don't know how you guys managed to set up this pricing strategy, but it seems wrong.  Purchasing power in Russ...

SwissGhoul

Newbie

2566 Views

4 replies

18 likes

  • 2566 Views
  • 4 replies
  • 18 likes

Superuser Contribution Promo 3 meses x 18.90

Hola volvi a premiun porque accedí a la promocion de 3 meses por 18.90 y me han vuelto a cobrar este mes sin respetar la promoción que me dieron…..favor de reembolsqr lo cobrado Gracias. None of the below information is required. However, the more yo...

Newbie

Hola volvi a premiun porque accedí a la promocion de 3 meses por 18.90 y me han vuelto a cobrar este mes sin respetar la promoción que me dieron…..favor de reembolsqr lo cobrado Gracias.   &nbsp...

Yordan

Moderator

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estoy conectada a internet y la aplicación me dice que algo salió mal que no estoy conectada

Buenas tardes, tengo un problema con la aplicación móvil, estaba limpiando mi celular y eliminé datos de la aplicación accidentalmente de spotify y ahora me aparece que no tengo listas de reproducción, y no me deja escuchar ninguna otra canción aunqu...

Newbie

Buenas tardes, tengo un problema con la aplicación móvil, estaba limpiando mi celular y eliminé datos de la aplicación accidentalmente de spotify y ahora me aparece que no tengo listas de reproducció...

OscarDC

Moderator

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes