Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueI used to have a Premium Subscription (regolarly paid), but now I have only Free Subscription. I do not understand why. I...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFamilyCountryCanada DeviceSamsung Galaxy S+Operating SystemNot sure My Question or IssueI was sent a message at the end of July asking me to update my payment information, which I did. But I was immediately charged for a premium membership. When ...
PlanFree/PremiumCountryGermanyDeviceOperating System(Windows 10) My Question or IssueHello. I want to cancel my Subscription, but i don´t know if all the songs saved are going to be gone. can someone please help me?
Hi I wondered if it would be possible for headspace to be available via a family premium account. Thanks
I have spoken to 2 Spotify online chat reps and 2 email reps. because i pre paid for a full year of Spotify i don't qualify for the deal. If i had chosen monthly payments, I'd qualify. So here's my hypothetical idea; If someone who already subscribes...
I've been a Spotify premium customer for some time now, probably about two years now, and I have always received email notifications if my account has no money in it. I am a high schooler, so I don't have a credit card or anything, so I use gift card...
Öğrenci premiuma sahip iken makbuzları kontrol ederken 13.99 tl kesmişti premium için tekrar başvurduğumda öğrenci belgemi atıp bekledim fakat mail gelmedi sonra tekrar denediğimde bu teklifi daha önce kullandın ekranı çıkar çözümü bilen varsa yardım...
Hi where can I find Spotify gift cards that come in 30$ or 60$? And I have heard from a friend that if you use the Spotify gift card it’s 29 days or something not a full month like some months have more days and he said a card subscription is more da...
PlanFreeCountryHong Kong SAR ChinaDeviceSamsung A20Operating SystemAndroid My Question or IssueSince I keep getting ads for a premium trial, I have elected to try it (for 30 days as advertized). However, upon selecting "Start Trial", I am asked for m...
El primero de agosto me cobraron el mes, pero al día de hoy me aparece que tengo que pagarlo de nuevo! Necesito que me ayuden a solucionar mi problema, gracias!!! PlanPremium FamiliarCountryMéxico
Student/Hulu AccountUSAI currently have a Student Premium account that includes Hulu, I know that if I don't verify I will lose the $4.99 price and start paying $9.99/month; but does this mean I will lose access to Hulu as that bundle isn't available...
SubscriptionPremiumCountryUnited StatesDeviceSamsung Galaxy 9, Windows 10 PCOperating SystemAndroid Oreo My Question or IssueI'm having issues signing up for my Spotify student discount. When I log in, it logs in just fine, but after that, I get a 40...
PlanPremiumCountryIndonesiaDevice(Galaxy A20, PC)Operating System(Android P, Windows 10) My Question or IssueCannot redeem the codeI cant reedem the code both on PC and my phone, after submit the code in redeem page it always directing me to somethin...
Bom dia,realizei o pagamento do Spotify por boleto porém percebi algo estranho,eu não recebi o boleto pelo email, onde eu só consegui visualizar o boleto na hora que eu gerei e na mesma hora paguei pela internet e até recebi um recibo de confirmação ...
I am using Spotify premium in New Zealand and for some reason it has stopped and says it needs to be renewed however I renew it when I renew my phone plan (I'm using spark) And it says that it doesn't need to be renewed for at least another 6 days an...
My plan is called Premium with Hulu and I am based in USA.However I can't connect with Hulu. There is a massive button that says activate in my account. I have tried many times over the last couple of years and it never worked. Why do I have a plan t...
Post might be a little long, I just want to give all the info and all the steps of what I have tried to do to resolve this...1. Had a bad gateway error on Hulu's website when trying to sign up for Hulu a few months ago when I saw I had free access th...
PlanFree (Trying to apply Premium with student discount) CountryPhilippines DeviceSamsung Galaxy J7 Prime Operating SystemAndroid My Question or IssueI am using a mobile payment method and my prepaid sim is SMART. Everytime I type the confirmation pi...
