Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanPremiumCountryIsrael ( currently at vietnam) DeviceHuawei p30 pro Operating SystemAndroid latest one My Question or IssueJust registered on premium. App still shows me get premium and dont let me edit my name or country. I cant download songs i l...
I had purchased a $10 Spotify gift-card at my local Target. When I got home to use the pin or code I was told it was invalid. I was confused considering the reciept said the code was activated, it was purchased in the same country as my account, and ...
PlanPremium CountryUS My Question or IssueI have the Spotify + Hulu bundle. But every month I still get charged $10+ for spotify and $10+ for hulu.
Ciao a tutti, ho un problema nel convertire il mio bonus cultura che il governo italiano mi ha fornito. Io attraverso 18app ho generato un buono da 59,94€ da convertire in un abbonamento da 6 mesi. Il codice e la mail che inserisco sono corretti, per...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Apro spotify stamattina come di consueto e scopro che la versione premium è stata disattivata senza motivo (i pagamenti risultano a buon fine) e per di più quando cerco di riattivarla, all'opzione premium compare il messaggio "non puoi scaricare prem...
PlanPremium CountryCanada DeviceAndroid Operating SystemAndroid My Question or IssueHas the offer for the Google Home Mini ended? I didn't even know about it, didn't receive an email, or anything - and I've been a premium subscriber for a year now. T...
I only just found out about the offer . Long time Subscriber. I found a link that told me to click for offer. When doing so I ended up on the main page. Should I be expecting a email? Is the offer done?
Bonjour, Cela fait plusieurs mois que j'étais abonné à l'offre Spotify étudiant, je viens aujourd'**bleep** d'être invité pour une offre Spotify Family. Ayant accepté (j'ai rempli le petit formulaire nom, prénom, adresse), je voudrais savoir si mon a...
Hi! I just got spotify and got the first 30 days free Premium. I have paid for it but it won't work. Can someone help me?
PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemiOS 10 My Question or IssueI was having issues with other users I did not authorize being on my family plan. I canceled my subscription and deleted my account but I still keep getting charged for S...
CountryMéxico My Question or IssueWell, i wanna know how to cancel the other subscription because someone is using my second card without my permission, this is the second month (i never use that card for online payments)
I woul like to pay for a friend's spotify premium(they currently have a free account). Jow can I accomplish this? It appears gift CD ards are no longer sold by spotify and i havent been able find a different solution.
PlanFreeCountryGermany DeviceDesktopOperating SystemUbuntu Linux My Question or IssueI tried to include one of my playlists in my artist's profile, but it does not work.When I search playlists under this options mine do not appear.Also I tried to pos...
PlanPremiumCountryItalyDeviceAndorid phones and PCOperating SystemAndroid and Win8 & 10 My Question or IssueToday I subscribed an annual Premium plan thinking it was a Family one, but now I would like to convert it in Family. Is it possible to manage...
PlanFree/PremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 12 My Question or IssueI have subscribed for the family premium. I haven't received the Google mini redeem link yet. When I use the link on the website for redeeming, I get an error th...
So I opened up Spotify last night to see a read heading on the app saying I haven't payed for my subscription. I didn't think too much of it so I went to the website to update my details (got a new credit card so I thought that was the issue) but the...
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy ex made his account using my email and it's through his job. I want to close this account so I ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI never recieved an e-mail offering the free google home mini, I am wondering if there is a w...
Hi, Apologies if this has been asked before.I live in the US and i want to gift my brother, who is Lebanon, a premium sub for6 months or a year. My understanding is that gift cards are tied to the country where you purchased it from.Any suggestion to...