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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • OscarDC
  • Moderator
  • 61163 Views
  • 25 replies
  • 5 likes
  • 61163 Views
  • 25 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 36489 Views
  • 19 replies
  • 2 likes
  • 36489 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Eni
  • Moderator
  • 27799 Views
  • 16 replies
  • 3 likes
  • 27799 Views
  • 16 replies
  • 3 likes

Solved!! No more Spotify Premium subscription

PlanFree/PremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueI used to have a Premium Subscription (regolarly paid), but now I have only Free Subscription. I do not understand why. I...

  • Casual Listener
  • Plan Free/Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue I used to have a Premium Subscription (regola...
  • robertoferrario
  • Casual Listener
  • 376 Views
  • 3 replies
  • 0 likes
  • 376 Views
  • 3 replies
  • 0 likes

no pasa mi código de tarjeta de regalo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Premium membership charged instead ot family membership price.

PlanFamilyCountryCanada DeviceSamsung Galaxy S+Operating SystemNot sure My Question or IssueI was sent a message at the end of July asking me to update my payment information, which I did. But I was immediately charged for a premium membership. When ...

  • Newbie
  • Plan Family Country Canada   DeviceSamsung Galaxy S+ Operating System Not sure   My Question or Issue I was sent a message at the end of July asking me to update my payment inform...
  • Billy-J
  • Spotify Star
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Cancelling Subscription: songs gone?

PlanFree/PremiumCountryGermanyDeviceOperating System(Windows 10) My Question or IssueHello. I want to cancel my Subscription, but i don´t know if all the songs saved are going to be gone. can someone please help me?

  • Visitor
  • Plan Free/Premium Country Germany Device Operating System (Windows 10)   My Question or Issue Hello. I want to cancel my Subscription, but i don´t know if all the songs saved are going ...
  • Billy-J
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Head space to be available on family premium account

Hi I wondered if it would be possible for headspace to be available via a family premium account. Thanks

  • Newbie
  • Hi I wondered if it would be possible for headspace to be available via a family premium account. Thanks 
  • mayonaze
  • Casual Listener
  • 1012 Views
  • 2 replies
  • 1 likes
  • Social & Random
  • 1012 Views
  • 2 replies
  • 1 likes

[Subscription] Google Home Mini Deal?

I have spoken to 2 Spotify online chat reps and 2 email reps. because i pre paid for a full year of Spotify i don't qualify for the deal. If i had chosen monthly payments, I'd qualify. So here's my hypothetical idea; If someone who already subscribes...

  • Newbie
  • I have spoken to 2 Spotify online chat reps and 2 email reps. because i pre paid for a full year of Spotify i don't qualify for the deal. If i had chosen monthly payments, I'd qualify. So here's my h...
  • OneByBoo
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 171 Views
  • 1 replies
  • 0 likes

No Notification/Email for Subscription Change

I've been a Spotify premium customer for some time now, probably about two years now, and I have always received email notifications if my account has no money in it. I am a high schooler, so I don't have a credit card or anything, so I use gift card...

  • Visitor
  • I've been a Spotify premium customer for some time now, probably about two years now, and I have always received email notifications if my account has no money in it. I am a high schooler, so I don't...
  • OneByBoo
  • Community Legend
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

öğrenci premium

Öğrenci premiuma sahip iken makbuzları kontrol ederken 13.99 tl kesmişti premium için tekrar başvurduğumda öğrenci belgemi atıp bekledim fakat mail gelmedi sonra tekrar denediğimde bu teklifi daha önce kullandın ekranı çıkar çözümü bilen varsa yardım...

  • Newbie
  • Öğrenci premiuma sahip iken makbuzları kontrol ederken 13.99 tl kesmişti premium için tekrar başvurduğumda öğrenci belgemi atıp bekledim fakat mail gelmedi sonra tekrar denediğimde bu teklifi daha ön...
  • OneByBoo
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

30-60$ Spotify gift cards

Hi where can I find Spotify gift cards that come in 30$ or 60$? And I have heard from a friend that if you use the Spotify gift card it’s 29 days or something not a full month like some months have more days and he said a card subscription is more da...

  • Newbie
  • Hi where can I find Spotify gift cards that come in 30$ or 60$? And I have heard from a friend that if you use the Spotify gift card it’s 29 days or something not a full month like some months have m...
  • Billy-J
  • Spotify Star
  • 612 Views
  • 1 replies
  • 0 likes
  • 612 Views
  • 1 replies
  • 0 likes

I'd like to try premium but I have no credit card

PlanFreeCountryHong Kong SAR ChinaDeviceSamsung A20Operating SystemAndroid My Question or IssueSince I keep getting ads for a premium trial, I have elected to try it (for 30 days as advertized). However, upon selecting "Start Trial", I am asked for m...

  • Newbie
  •   Plan Free Country Hong Kong SAR China Device Samsung A20 Operating System Android    My Question or Issue Since I keep getting ads for a premium trial, I have elected to t...
  • Billy-J
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! En estas 2 semanas, 2 veces me ha cobrado spotify.

El primero de agosto me cobraron el mes, pero al día de hoy me aparece que tengo que pagarlo de nuevo! Necesito que me ayuden a solucionar mi problema, gracias!!! PlanPremium FamiliarCountryMéxico

  • Regular
  • El primero de agosto me cobraron el mes, pero al día de hoy me aparece que tengo que pagarlo de nuevo!   Necesito que  me ayuden a solucionar mi problema, gracias!!!   Plan Premiu...
  • Serch_AP
  • Regular
  • 533 Views
  • 7 replies
  • 0 likes
  • 533 Views
  • 7 replies
  • 0 likes

Cant post my question

Keep getting this:

jSWkbK95eZY.png
  • Regular
  • Keep getting this:
  • xtan
  • Regular
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

STUDENT TO PREMIUM INCLUDING HULU

Student/Hulu AccountUSAI currently have a Student Premium account that includes Hulu, I know that if I don't verify I will lose the $4.99 price and start paying $9.99/month; but does this mean I will lose access to Hulu as that bundle isn't available...

  • Visitor
  • Student/Hulu Account USA I currently have a Student Premium account that includes Hulu, I know that if I don't verify I will lose the $4.99 price and start paying $9.99/month; but does this mean I ...
  • Billy-J
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • Hulu
    Hulu-spotify
    Student
  • 336 Views
  • 1 replies
  • 0 likes

Student Discount 404 Error

SubscriptionPremiumCountryUnited StatesDeviceSamsung Galaxy 9, Windows 10 PCOperating SystemAndroid Oreo My Question or IssueI'm having issues signing up for my Spotify student discount. When I log in, it logs in just fine, but after that, I get a 40...

  • Visitor
  • Subscription Premium Country United States Device Samsung Galaxy 9, Windows 10 PC Operating System Android Oreo   My Question or Issue I'm having issues signing up for my Spotify ...
  • PhillipD
  • Visitor
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Cannot redeem gift card code

PlanPremiumCountryIndonesiaDevice(Galaxy A20, PC)Operating System(Android P, Windows 10) My Question or IssueCannot redeem the codeI cant reedem the code both on PC and my phone, after submit the code in redeem page it always directing me to somethin...

  • Casual Listener
  • Plan Premium Country Indonesia Device (Galaxy A20, PC) Operating System (Android P, Windows 10)   My Question or Issue Cannot redeem the code I cant reedem the code both on PC and my ...
  • k7rie
  • Casual Listener
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Compra por boleto

Bom dia,realizei o pagamento do Spotify por boleto porém percebi algo estranho,eu não recebi o boleto pelo email, onde eu só consegui visualizar o boleto na hora que eu gerei e na mesma hora paguei pela internet e até recebi um recibo de confirmação ...

  • Casual Listener
  • Bom dia,realizei o pagamento do Spotify por boleto porém percebi algo estranho,eu não recebi o boleto pelo email, onde eu só consegui visualizar o boleto na hora que eu gerei e na mesma hora paguei p...
  • Luan
  • Spotify Star
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Spotify premium has stopped prematurely and is renewed in 6 days. Why has this happened?

I am using Spotify premium in New Zealand and for some reason it has stopped and says it needs to be renewed however I renew it when I renew my phone plan (I'm using spark) And it says that it doesn't need to be renewed for at least another 6 days an...

  • Visitor
  • I am using Spotify premium in New Zealand and for some reason it has stopped and says it needs to be renewed however I renew it when I renew my phone plan (I'm using spark) And it says that it doesn'...
  • OneByBoo
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution my subscription says premium with hulu but I can't connect

My plan is called Premium with Hulu and I am based in USA.However I can't connect with Hulu. There is a massive button that says activate in my account. I have tried many times over the last couple of years and it never worked. Why do I have a plan t...

  • Casual Listener
  • My plan is called Premium with Hulu and I am based in USA. However I can't connect with Hulu. There is a massive button that says activate in my account. I have tried many times over the last couple...
  • Peter
  • Spotify Legend
  • 939 Views
  • 5 replies
  • 0 likes
  • 939 Views
  • 5 replies
  • 0 likes

Account linked to Hulu, except it doesn't exist on Hulu's end.

Post might be a little long, I just want to give all the info and all the steps of what I have tried to do to resolve this...1. Had a bad gateway error on Hulu's website when trying to sign up for Hulu a few months ago when I saw I had free access th...

  • Visitor
  • Post might be a little long, I just want to give all the info and all the steps of what I have tried to do to resolve this... 1. Had a bad gateway error on Hulu's website when trying to sign up for ...
  • OneByBoo
  • Community Legend
  • 873 Views
  • 2 replies
  • 0 likes
  • 873 Views
  • 2 replies
  • 0 likes

Superuser Contribution My confirmation pin won't accept and I keep on getting "Oops, something went wrong. etc."

PlanFree (Trying to apply Premium with student discount) CountryPhilippines DeviceSamsung Galaxy J7 Prime Operating SystemAndroid My Question or IssueI am using a mobile payment method and my prepaid sim is SMART. Everytime I type the confirmation pi...

  • Visitor
  •   Plan Free (Trying to apply Premium with student discount)   Country Philippines   Device Samsung Galaxy J7 Prime   Operating System Android   My Question or Is...
  • Peter
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes