Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
계획무료/프리미엄국가대한민국 장치삼성 점프 2프랙티스안드로이드 12 내 질문이나확실히 구독취소하고 10번 넘게 확인했는데 오늘 강제로 8.5달러 결제했는데 무조건 구독취소하고 스포티가 강제로 돈 빼돌리네요. 돈을 돌려받거나 취소하고 싶어요. 제발. 오늘 은행 계좌에 2달러가 남아 있습니다. 내 돈을 돌려주세요.
Visitor
계획 무료/프리미엄 국가 대한민국 장치 삼성 점프 2 프랙티스 안드로이드 12 내 질문이나 확실히 구독취소하고 10번 넘게 확인했는데 오늘 강제로 8.5달러 결제했는데 무조건 구독취소하고 스포티가 강제로 돈 빼돌리네요. 돈을 돌려받거나 취소하고 싶어요. 제발. 오늘 은행 계좌에 2달러가 남아 있습니다...
Dian
Spotify Legend
211 Views
1 replies
0 likes
I want to cancel my Spotify premium subscription. But there is no option for cancelling. I used Facebook details to register the account, however that Facebook account does not exist anymore so I cannot login on Spotify.PlanPremiumCountry Device(Huaw...
Visitor
I want to cancel my Spotify premium subscription. But there is no option for cancelling. I used Facebook details to register the account, however that Facebook account does not exist anymore so I can...
Alex
Spotify Legend
255 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Alex
Spotify Legend
240 Views
1 replies
0 likes
it says that I already redeemed that offer, I am eligible for student's premium but I cant reactivate it for some reasons, and I don't know what to do.
Visitor
it says that I already redeemed that offer, I am eligible for student's premium but I cant reactivate it for some reasons, and I don't know what to do.
Elena
Moderator
201 Views
1 replies
0 likes
I got an email telling me I am going to lose my student discount next month unless I verify I am still a student. I clicked the "reverify now" button on the email and it sent me to my spotify account page. There is nothing on the page that lets me re...
Visitor
I got an email telling me I am going to lose my student discount next month unless I verify I am still a student. I clicked the "reverify now" button on the email and it sent me to my spotify account...
Elena
Moderator
374 Views
1 replies
0 likes
I only do annu and, does Spotify appears not to have one.
Visitor
I only do annu and, does Spotify appears not to have one.
Maxim
Spotify Star
182 Views
1 replies
0 likes
PlanPremiumUS DeviceiPhone 12Operating Systemlatest iOS My Question or Issue I continue to have issues with ads. I was told before that it was ads within the podcasts, however it is absolutely not. These are listed as "advertisements" and you can "cl...
Casual Listener
Plan Premium US Device iPhone 12 Operating System latest iOS My Question or Issue I continue to have issues with ads. I was told before that it was ads within the podcas...
Elena
Moderator
440 Views
1 replies
0 likes
Bonsoir,J'ai un abonnement Premium Duo mais je souhaite passer à un abonnement Premium Famille mais cela me dit que je dois m'adresser à mon gestionnaire de compte.Comment dois je procéder ?
Visitor
Bonsoir, J'ai un abonnement Premium Duo mais je souhaite passer à un abonnement Premium Famille mais cela me dit que je dois m'adresser à mon gestionnaire de compte. Comment dois je procéder ?
MihailY
Moderator
275 Views
1 replies
0 likes
Fui atualizar o pagamento do meu plano universitário e ao invés de ser debitado o valor de R$9,90 (valor correto), foi debitado o valor de R$19,90 (valor do plano individual premium), no meu cartão de crédito. Como faço para ter a restituição do valo...
Newbie
Fui atualizar o pagamento do meu plano universitário e ao invés de ser debitado o valor de R$9,90 (valor correto), foi debitado o valor de R$19,90 (valor do plano individual premium), no meu cartão d...
Vasil
Moderator
235 Views
1 replies
0 likes
PlanFamiliar CountryMéxico DeviceMotorola Edge 20Operating SystemAndroidMy Question or IssueHe tenido el problema este mes de que he pagado dos veces para continuar con mi cuenta premium familiar y aún me aparece en la aplicación una alerta que no se...
Visitor
Plan Familiar Country México Device Motorola Edge 20 Operating System Android My Question or Issue He tenido el problema este mes de que he pagado dos veces para continuar con mi...
Dian
Spotify Legend
267 Views
1 replies
0 likes
I was excited to learn that Spotify brought in a ton of audiobooks. However, I was quickly disappointed to find out that each title has to be purchased. Is there a plan to offer a subscription tier that would allow include all music and audiobooks?
Newbie
I was excited to learn that Spotify brought in a ton of audiobooks. However, I was quickly disappointed to find out that each title has to be purchased. Is there a plan to offer a subscri...
Maxim
Spotify Star
350 Views
1 replies
0 likes
Fiz o compartilhamento do meu plano DOU no entanto não consigo visualizar se a pessoa ainda está utilizando. E não quero ficar perguntando.Como faço para ver este detalhe?
Visitor
Fiz o compartilhamento do meu plano DOU no entanto não consigo visualizar se a pessoa ainda está utilizando. E não quero ficar perguntando. Como faço para ver este detalhe?
Bittencourt
Spotify Star
286 Views
1 replies
0 likes
I got a free 3 months from Microsoft rewards but I'm not eligible to use the code so can I give my friend my Spotify free subscription or is that not allowed.
Visitor
I got a free 3 months from Microsoft rewards but I'm not eligible to use the code so can I give my friend my Spotify free subscription or is that not allowed.
They_call_me_Jack_
Visitor
732 Views
1 replies
0 likes
Please provide a email notification a month before a student account is set to expire. You say you do this, but I have NEVER received a notification prior to being charged full price (although I get spammed with security notifications every time I lo...
Visitor
Please provide a email notification a month before a student account is set to expire. You say you do this, but I have NEVER received a notification prior to being charged full price (although ...
Eni
Moderator
417 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePC, iPhone 13Operating SystemiOS 16 Beta, Windows 10 My Question or IssueI recently joined a 4 year college, and despite literally being at said college when I tried to set up a student account, SheerID does not recognize m...
Visitor
Plan Premium Country USA Device PC, iPhone 13 Operating System iOS 16 Beta, Windows 10 My Question or Issue I recently joined a 4 year college, and despite literally being at said co...
Kiril
Moderator
576 Views
1 replies
0 likes
I have Spotify Premium on my iPhone. Can I listen to Premium on my iMac? How about my iPad? Thanks!
Newbie
I have Spotify Premium on my iPhone. Can I listen to Premium on my iMac? How about my iPad? Thanks!
AdamDamon
Spotify Star
3123 Views
1 replies
0 likes
Uzbekistan subscription price is unjustified. It is $5/mo while ~$2/mo in Russia. I don't know how you guys managed to set up this pricing strategy, but it seems wrong. Purchasing power in Russia is much greater than in Uzbekistan, just compare avera...
Newbie
Uzbekistan subscription price is unjustified. It is $5/mo while ~$2/mo in Russia. I don't know how you guys managed to set up this pricing strategy, but it seems wrong. Purchasing power in Russ...
SwissGhoul
Newbie
2566 Views
4 replies
18 likes
Hola volvi a premiun porque accedí a la promocion de 3 meses por 18.90 y me han vuelto a cobrar este mes sin respetar la promoción que me dieron…..favor de reembolsqr lo cobrado Gracias. None of the below information is required. However, the more yo...
Newbie
Hola volvi a premiun porque accedí a la promocion de 3 meses por 18.90 y me han vuelto a cobrar este mes sin respetar la promoción que me dieron…..favor de reembolsqr lo cobrado Gracias.  ...
Yordan
Moderator
648 Views
1 replies
0 likes
Buenas tardes, tengo un problema con la aplicación móvil, estaba limpiando mi celular y eliminé datos de la aplicación accidentalmente de spotify y ahora me aparece que no tengo listas de reproducción, y no me deja escuchar ninguna otra canción aunqu...
Newbie
Buenas tardes, tengo un problema con la aplicación móvil, estaba limpiando mi celular y eliminé datos de la aplicación accidentalmente de spotify y ahora me aparece que no tengo listas de reproducció...
OscarDC
Moderator
254 Views
1 replies
0 likes