Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 146306 Views
- 99 replies
- 12 likes
- 146306 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16951 Views
- 27 replies
- 4 likes
- 16951 Views
- 27 replies
- 4 likes
Superuser Contribution Everytime i try to buy the premium subscription it doesnt work
im trying to buy the 10$ premium subscription and after i fill out my information it says "Something went wrong. Please try again." im sure ive put my information down right and have tried different cards but it just doesn't work. does anyone know wh...
- im trying to buy the 10$ premium subscription and after i fill out my information it says "Something went wrong. Please try again." im sure ive put my information down right and have tried different ...
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- Spotify Legend
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
I can't get my address to verify even though it's right.
I want to upgrade to Spotify premium, but no matter how I enter my address it won't accept it. It's getting really frustrating!
- I want to upgrade to Spotify premium, but no matter how I enter my address it won't accept it. It's getting really frustrating!
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
How do I unsubscribe
I had a free trial and don’t want it
- I had a free trial and don’t want it
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
I keep getting ads while listening to my podcast, eventhough I pay for prem
I am currently playing for spotify premium but everithing I listen to a podcast that is longer than 30 minutes, add come up
- I am currently playing for spotify premium but everithing I listen to a podcast that is longer than 30 minutes, add come up
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
family premium plan
PlanFree/PremiumCountryNigeria DeviceAndroid Operating SystemAndroid My Question or IssueI'm trying to join a family premium account through the invite link and it's telling me I can only join one every year. this is my original family premium plan a...
- Plan Free/Premium Country Nigeria Device Android Operating System Android My Question or Issue I'm trying to join a family premium account through the invite link a...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution JAG FÖRSÖKTE LÖSA IN MIN KOD OCH FICK SVAR ATT NU HAR JAG SPOTIFY I EN MÅNA
MIN KOD FUNGERAR INTE
- MIN KOD FUNGERAR INTE <removed gift card code>
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- Spotify Legend
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Superuser Contribution I had Spotify premium and it switched to free. Then I payed for 9,99 euro…
I saw that it switched so I payed for a new subscription so I really hope that I don’t pay extra this month… really weird
- I saw that it switched so I payed for a new subscription so I really hope that I don’t pay extra this month… really weird
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- Moderator
- 383 Views
- 1 replies
- 0 likes
- 383 Views
- 1 replies
- 0 likes
Superuser Contribution Cómo eliminar a alguien del plan familiar
No puedo eliminar a alguien del plan familiar.
- No puedo eliminar a alguien del plan familiar.
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- Spotify Legend
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Superuser Contribution Family plan cancellation
Hi my premium Spotify family plan got paused because I updated my debit card to a different number. I was just wondering if I press update payment and register my new card, will it restart my plan a year from today or continue the original plan?
- Hi my premium Spotify family plan got paused because I updated my debit card to a different number. I was just wondering if I press update payment and register my new card, will it restart my plan a ...
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- Moderator
- 488 Views
- 3 replies
- 0 likes
- 488 Views
- 3 replies
- 0 likes
Solved!! subscribed to premium with wrong account
So i just subscribed for a premium membership but it was on a wrong account. With a bit of panic, i cancelled my subscrition just a minut after and have now subscribed to my right account but don't have the "one month free trial" anymore. Is it possi...
- So i just subscribed for a premium membership but it was on a wrong account. With a bit of panic, i cancelled my subscrition just a minut after and have now subscribed to my right account but don't h...
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- Not applicable
- 916 Views
- 2 replies
- 0 likes
- 916 Views
- 2 replies
- 0 likes
Superuser Contribution ¿Cómo puedo obtener un reembolso?
Acabo de realizar la compra para mi hija y poco después me dijo que no la necesitaba, esto fue hoy mismo ¿Cómo puedo hacer para obtener el reembolso? Espero su respuesta rapido, por favor.
- Acabo de realizar la compra para mi hija y poco después me dijo que no la necesitaba, esto fue hoy mismo ¿Cómo puedo hacer para obtener el reembolso? Espero su respuesta rapido, por favor.
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- Moderator
- 3634 Views
- 1 replies
- 0 likes
- 3634 Views
- 1 replies
- 0 likes
Superuser Contribution Why it doesnt give me premium
The translaction is complited and it still showes me that i have a free account, I tried loggin out amd loggin in still doesnt help.
- The translaction is complited and it still showes me that i have a free account, I tried loggin out amd loggin in still doesnt help.
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- Moderator
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Superuser Contribution Mon statut étudiant ne s'est pas renouvelé et j'ai payé le prix plein
Je n'ai jamais eu de rappel pour renouveler mon statut étudiant. Ne sachant pas qu'il fallait le renouveler, j'ai payé le prix plein au moins un an. Avec preuve de mon inscription des derniers mois, pourrais-je être remboursée de la différence de l'a...
- Je n'ai jamais eu de rappel pour renouveler mon statut étudiant. Ne sachant pas qu'il fallait le renouveler, j'ai payé le prix plein au moins un an. Avec preuve de mon inscription des derniers mois, ...
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- Spotify Legend
- 452 Views
- 1 replies
- 0 likes
- 452 Views
- 1 replies
- 0 likes
My Duo account doesn't work: our addresses are not recognized as the same
My Premium Duo account doesn't work: our addresses are not recognized as the same (although they are on both Spotify and Google maps)
- My Premium Duo account doesn't work: our addresses are not recognized as the same (although they are on both Spotify and Google maps)
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- Spotify Star
- 284 Views
- 3 replies
- 0 likes
- 284 Views
- 3 replies
- 0 likes
Superuser Contribution my subscriptions cancel page will won't load
cancellation error
- cancellation error
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- Spotify Legend
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
i paid for the premium and closed the page without filling in OTP and time expired. pls help.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
I have invited someone and been accepted, but can’t play on two devices
Premium duo, have invited someone so can both use my account, they’ve accepted but it’s telling both of us that we’re the plan holders and can’t listen on separate devices
- Premium duo, have invited someone so can both use my account, they’ve accepted but it’s telling both of us that we’re the plan holders and can’t listen on separate devices
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- Spotify Star
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Subscription cancelation
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a new phone and when my info transferred it logged me out of my account. Problem is I h...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got a...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Switching to Duo
Hello! Yesterday I subscribed to a Spotify premium membership, but today my Girlfriend offer to let me join her Duo as it makes pre sense. Would I just be out $9.99 if I accepted her invite, or would I get a partial refund of any kind?
- Hello! Yesterday I subscribed to a Spotify premium membership, but today my Girlfriend offer to let me join her Duo as it makes pre sense. Would I just be out $9.99 if I accepted her invite, or would...
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- Spotify Legend
- 333 Views
- 3 replies
- 0 likes
- 333 Views
- 3 replies
- 0 likes
Solved!! Confused about Premium/Family - need to play music on multiple devices
Premium SubscriberCountry USA DeviceMacBook Pro - iphones My Question or IssueThis should be simpler than having to resort to a forum. Is the Premium plan which is $14.99 per user or $14.99 per month for up to 5 users (family plan)? What is the advat...
- Premium Subscriber Country USA Device MacBook Pro - iphones My Question or Issue This should be simpler than having to resort to a forum. Is the Premium plan whic...
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- Visitor
- 1649 Views
- 2 replies
- 0 likes
- 1649 Views
- 2 replies
- 0 likes