Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 162981 Views
- 109 replies
- 12 likes
- 162981 Views
- 109 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18327 Views
- 27 replies
- 4 likes
- 18327 Views
- 27 replies
- 4 likes
My account is no longer active as I left Vodaphone and it was included
I want to reinstate and have access to my playlists etc how do I do this ?
- I want to reinstate and have access to my playlists etc how do I do this ?
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- Spotify Star
- 189 Views
- 1 replies
- 0 likes
- 189 Views
- 1 replies
- 0 likes
plans for a large group - as an association member benefit
I am the secretary for the association/union of my work place, and we provide members benefits for their professional advancement as well as for their personal/family use. Members pay a yearly fee, and we are looking to expand the benefits we offer w...
- I am the secretary for the association/union of my work place, and we provide members benefits for their professional advancement as well as for their personal/family use. Members pay a yearly fee, a...
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- Spotify Star
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
Student account automatically changed
Plan StudentFree/PremiumCountryAustraliaDeviceSamsungOperating System My Question or IssueI had a student Spotify at 5.99 per month but this month my subscription was changed to a different type at 11.99. I didn't authorise any changes and nor was I ...
- Plan Student Free/Premium Country Australia Device Samsung Operating System My Question or Issue I had a student Spotify at 5.99 per month but this month my subscription wa...
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- Spotify Star
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Superuser Contribution How many gift codes can I stack on my account?
PlanPremiumCountryMXDeviceN/AOperating SystemN/A My Question or IssueI'm curious as to how many yearly gift codes I can stack on my account. For example, I just bought a gift code for 1 year of premium and it expires on November of 2020. I want to ad...
- Plan Premium Country MX Device N/A Operating System N/A My Question or Issue I'm curious as to how many yearly gift codes I can stack on my account. For example, I just bought a gift...
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- Spotify Legend
- 11606 Views
- 7 replies
- 0 likes
- 11606 Views
- 7 replies
- 0 likes
Solved!! Is there annual plan for spotify?
PlanPremiumCountryRomania My Question or IssueHello there. I was wondering if there is annual plan for spotify. I remember last year I subscribed to an annual plan but I can't see it anymore it only shows the monthly plan.
- Plan Premium Country Romania My Question or Issue Hello there. I was wondering if there is annual plan for spotify. I remember last year I subscribed to an annual plan but I can't ...
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- Roadie
- 14715 Views
- 4 replies
- 0 likes
- 14715 Views
- 4 replies
- 0 likes
Unable to Make payments.
Tried to upgrade to Premium and each time I click on Buy Now, it keeps loading for a long period and after a while says it can't process. I don't think this is a card issue. Does this happen to anyone? What can I do?
- Tried to upgrade to Premium and each time I click on Buy Now, it keeps loading for a long period and after a while says it can't process. I don't think this is a card issue. Does this ...
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- Spotify Star
- 346 Views
- 3 replies
- 0 likes
- 346 Views
- 3 replies
- 0 likes
Superuser Contribution Please help me
Deleted my Facebook which was attached to my spotify that I had for almost a decade. My whole life was on that spotify account. I'm devastated it's gone. I miss my spotify playlists daily. And it is SALT IN THR WOUND that I am ALSO being charged ever...
- Deleted my Facebook which was attached to my spotify that I had for almost a decade. My whole life was on that spotify account. I'm devastated it's gone. I miss my spotify playlists daily. And it is ...
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- Moderator
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Subscription Error
My card has been getting charged for months now for spotify premium but I don't have spotify premium when I login
- My card has been getting charged for months now for spotify premium but I don't have spotify premium when I login
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- Spotify Star
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Premium
My Question or IssueWhen I try to buy premium and fill out everything needed and I finally press buy, it just says “something went wrong. Please try again.” Every single time with no further context.
- My Question or Issue When I try to buy premium and fill out everything needed and I finally press buy, it just says “something went wrong. Please try again.” Every single time with no furthe...
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- Spotify Star
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
Quitting a subscription / Telia
Hi! I have subscribed to Spotify through teleoperator Telia with a family subscription. Now I'd like to switch to a single subscription as a student. The Spotify website says to contact Telia and they say I don't have a subscription at all. What migh...
- Hi! I have subscribed to Spotify through teleoperator Telia with a family subscription. Now I'd like to switch to a single subscription as a student. The Spotify website says to contact Telia and the...
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- Spotify Star
- 292 Views
- 1 replies
- 0 likes
- 292 Views
- 1 replies
- 0 likes
Superuser Contribution Como canjear el plan de estudiante
Ya habia ingresado mis datos para poner el plan estudiante y fui verificado pero no lo contrate, ahora lo quiero contrartar pero me aparece que ya habia canjeado ese plan
- Ya habia ingresado mis datos para poner el plan estudiante y fui verificado pero no lo contrate, ahora lo quiero contrartar pero me aparece que ya habia canjeado ese plan
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- Moderator
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Superuser Contribution Bought a subscription for someone else...
Hi everyone, A while ago I bought a subscription for my partner and she no longer uses it. Problem is, she doesn't remember the email password so I can't cancel (I, being dumb, made the account using a newly made "happy birthday" gmail and wrote the ...
- Hi everyone, A while ago I bought a subscription for my partner and she no longer uses it. Problem is, she doesn't remember the email password so I can't cancel (I, being dumb, made the acco...
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- Moderator
- 681 Views
- 3 replies
- 0 likes
- 681 Views
- 3 replies
- 0 likes
After payment premium spotify not acivated
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 283 Views
- 3 replies
- 0 likes
- 283 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution How to pay by PayPal ?
I have PayPal account, required balance, but when i select PayPal payment method for Spotify subscription, i have to input my credit card data. If i'd like to pay by credit card i would not select PayPal. Is this some BUG or something ?
- I have PayPal account, required balance, but when i select PayPal payment method for Spotify subscription, i have to input my credit card data. If i'd like to pay by credit card i would not select Pa...
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- Casual Listener
- 30001 Views
- 9 replies
- 3 likes
- 30001 Views
- 9 replies
- 3 likes
Subscription credit card
my credit card expired 08/22 but I’ve since renewed it and it expires 08/27. I’m trying to sign into accounts on your site but it keeps telling me that my email addresses (I have 2) are already associated with the account and that I should use anothe...
- my credit card expired 08/22 but I’ve since renewed it and it expires 08/27. I’m trying to sign into accounts on your site but it keeps telling me that my email addresses (I have 2) are already assoc...
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- Casual Listener
- 292 Views
- 2 replies
- 0 likes
- 292 Views
- 2 replies
- 0 likes
Solved!! Advice with setting up Sonos - want a “master account” plus our two individual duo accounts
I currently have a Premium Duo subscription for myself and my wife. This is working reasonably well, except for when we just put on some music via voice command on Sonos. It always plays from my account and therefore messes with my recommendations, f...
- I currently have a Premium Duo subscription for myself and my wife. This is working reasonably well, except for when we just put on some music via voice command on Sonos. It always plays from my acco...
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- Spotify Star
- 1157 Views
- 3 replies
- 0 likes
- 1157 Views
- 3 replies
- 0 likes
Mi esposa no ouede usar "premium duo" hace un mes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 404 Views
- 1 replies
- 0 likes
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Samsung
- 404 Views
- 1 replies
- 0 likes
Hulu and Spotify Bundle
PlanPremiumCountry USA DeviceIphone - LaptopOperating System(iOS, Windows 10) My Question or IssueI've had the Spotify and Hulu bundle for a while now and today I updated my payment and I can't log into my Hulu. Is there a reason for this? Please hel...
- Plan Premium Country USA Device Iphone - Laptop Operating System (iOS, Windows 10) My Question or Issue I've had the Spotify and Hulu bundle for a while now and today I update...
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- Spotify Star
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes
Can't add partner to duo account. Premium didn't get upgraded to duo
My Question or IssueI have subscribed for duo plan. But my plan still shows I am using the individual plan. I am also not able to my partner to duo plan. The page keeps loading and loading
- My Question or Issue I have subscribed for duo plan. But my plan still shows I am using the individual plan. I am also not able to my partner to duo plan. The page keeps loading and loading
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Superuser Contribution App not recognizing payment
Hi I have updated my credit card but the app is not recognizing that I did
- Hi I have updated my credit card but the app is not recognizing that I did
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- Moderator
- 381 Views
- 1 replies
- 0 likes
- 381 Views
- 1 replies
- 0 likes