Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 13261 Views
- 6 replies
- 0 likes
- 13261 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1331 Views
- 19 replies
- 1 likes
- 1331 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47252 Views
- 20 replies
- 3 likes
- 47252 Views
- 20 replies
- 3 likes
Solved!!Superuser Contribution Why am I not eligeble for premium, only family?
When I try to sign up for regular premium I get a message saying I'm not eligeble (attached), I only get the family option. Is it because there used to be two people living on this address? If so, way to rub it in...
- When I try to sign up for regular premium I get a message saying I'm not eligeble (attached), I only get the family option. Is it because there used to be two people living on this address? If so, wa...
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- Music Fan
- 1539 Views
- 7 replies
- 1 likes
- 1539 Views
- 7 replies
- 1 likes
Superuser Contribution Payment Failed Saudi Arabia
Hello, I tried subscribing to premium in saudi arabia and I got "payment failed" though the bank confirmed there was no issue. Anyone faced this issue and how did you solve it? Is there a chance that other paymnet methods are added like Paypal or Mob...
- Hello, I tried subscribing to premium in saudi arabia and I got "payment failed" though the bank confirmed there was no issue. Anyone faced this issue and how did you solve it? ...
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- Newbie
- 1417 Views
- 4 replies
- 1 likes
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KSAPaymentSaudi Arabia
- 1417 Views
- 4 replies
- 1 likes
Gifting Spotify Premium internationally
I live in Australia. My sister lives in New Zealand. I would like to pay for her Spotify Premium subscription. She's a teenager so doesn't have a bank account or credit card of her own. So far I have tried:Family Premium: doesn't work; not at same ad...
- I live in Australia. My sister lives in New Zealand. I would like to pay for her Spotify Premium subscription. She's a teenager so doesn't have a bank account or credit card of her ...
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- Roadie
- 839 Views
- 1 replies
- 0 likes
- 839 Views
- 1 replies
- 0 likes
I paid for annual premium family but i'm normal premium
Hi, i have paid for an annual premium family but i don't have the "invite" option, it seems that i have a normal premium subscription
- Hi, i have paid for an annual premium family but i don't have the "invite" option, it seems that i have a normal premium subscription
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- Roadie
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
Charged for premium several times but not refunded
PlanFreeCountry India DeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or Issue I have a debit card that apparently doesnt permit monthly billing. But when i tried to subscribe to spotify premium(student) i was charged the amount, and the err...
- Plan Free Country India Device OnePlus 5 Operating System Android 8.1.0 My Question or Issue I have a debit card that apparently doesnt permit monthly billing. But ...
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- Casual Listener
- 729 Views
- 8 replies
- 1 likes
- 729 Views
- 8 replies
- 1 likes
Universitary error
Resently I did my renovation plan, but, spotify made me a charge for a regular premium account
- Resently I did my renovation plan, but, spotify made me a charge for a regular premium account
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- 266 Views
- 0 replies
- 0 likes
- 266 Views
- 0 replies
- 0 likes
Will I get chargeback if I will not like Premium?
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice(Iphone 7)Operating System(iOS 13) My Question or IssueWill I get chargeback if I will not like Premium?
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device (Iphone 7) Operating System (iOS 1...
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- Spotify Star
- 383 Views
- 1 replies
- 0 likes
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chargebackHelpHelp Spotify!Premium
- 383 Views
- 1 replies
- 0 likes
Update payment method - Spotify prenium Individual unavailable
PlanPremium IndividualCountryFrance DeviceLG G6Operating SystemAndroid My Question or IssueI need to update my payment method but spotify won't let me choose the individual offer for 9.99€/month. It forces me to take the duo offer.
- Plan Premium Individual Country France Device LG G6 Operating System Android My Question or Issue I need to update my payment method but spotify won't let me choose the indiv...
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- Spotify Star
- 527 Views
- 1 replies
- 1 likes
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PremiumSubscription
- 527 Views
- 1 replies
- 1 likes
Spotify premium and Hulu
If I subscribe to Spotify premium will I automatically be subscribed to Hulu as well? Only the student premium option has Hulu listed.
- If I subscribe to Spotify premium will I automatically be subscribed to Hulu as well? Only the student premium option has Hulu listed.
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- Spotify Star
- 609 Views
- 1 replies
- 0 likes
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AccountSubscription
- 609 Views
- 1 replies
- 0 likes
I don't feel like Spotify is giving me my money's worth
Spotify is my go to music streaming app. I've had a premium account for a couple years now. I don't feel like I've been getting my money's worth. The UI has become very stale. People are requesting great ideas in the "Ideas" section of the community....
- Spotify is my go to music streaming app. I've had a premium account for a couple years now. I don't feel like I've been getting my money's worth. The UI has become very stale. People a...
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- Community Legend
- 382 Views
- 1 replies
- 1 likes
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UIupdates
- 382 Views
- 1 replies
- 1 likes
Solved!! Subscription with Gift Card
I was wondering, if I upgrade to premium with a spotify gift card, does it still give me that 1 month free subscription and then after that month is done it goes into the gift card payment for the 2nd month, then being 2 months in total, one free, th...
- I was wondering, if I upgrade to premium with a spotify gift card, does it still give me that 1 month free subscription and then after that month is done it goes into the gift card payment for the 2n...
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- Spotify Star
- 631 Views
- 1 replies
- 0 likes
- 631 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Changing from Premium to Student
I'm trying to change my account from Premium to the student discount plan but everytime I click on the student plan, I'm taken to a 404 error page saying that it doesn't exist. I have followed many other people's posts about changing from premium to ...
- I'm trying to change my account from Premium to the student discount plan but everytime I click on the student plan, I'm taken to a 404 error page saying that it doesn't exist. I have followed many o...
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- Casual Listener
- 722 Views
- 2 replies
- 0 likes
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changing accountPremium to studentStudent
- 722 Views
- 2 replies
- 0 likes
Family Plan
PlanFamily Plan PremiumCountryMetro Manila, PhilippinesDevice(Android Phone, Apple and Laptop)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does the family plan don't allow family members that does not live in the sp...
- Plan Family Plan Premium Country Metro Manila, Philippines Device (Android Phone, Apple and Laptop) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
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- Roadie
- 365 Views
- 1 replies
- 0 likes
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Family Plan
- 365 Views
- 1 replies
- 0 likes
Superuser Contribution Refund for Premium
PlanStudent PremiumCountryUnited StatesMy Question or IssueSo I noticed my account was charged for regular premium today instead of student, but I updated my account so that I should have gotten charged for the discount. Is there a chance I can get a...
- Plan Student Premium Country United States My Question or Issue So I noticed my account was charged for regular premium today instead of student, but I updated my account so that I should have g...
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- Moderator
- 293 Views
- 1 replies
- 0 likes
- 293 Views
- 1 replies
- 0 likes
Superuser Contribution [Mexico] No puedo usar el codigo
He comprado 2 tarjetas individuales de spotify premium , Una para mi y otra persona, Sin Embargo al probar las tarjetas me sale lo siguiente "Se produjo un error , Vuelve a intentarlo o Consulta al equipo de ayuda" Ya me asegure de que estuviese acti...
- He comprado 2 tarjetas individuales de spotify premium , Una para mi y otra persona, Sin Embargo al probar las tarjetas me sale lo siguiente "Se produjo un error , Vuelve a intentarlo o Consulta al e...
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- Moderator
- 334 Views
- 1 replies
- 0 likes
- 334 Views
- 1 replies
- 0 likes
Superuser Contribution Charged full price for premium on student account
Premium - with Student DiscountUSA Spotify has been charging me for the full price of a Premium account, but I am verified as a student through 1/21/2021. The account type listed in my settings confirms this. I would like to be reimbursed for previou...
- Premium - with Student Discount USA Spotify has been charging me for the full price of a Premium account, but I am verified as a student through 1/21/2021. The account type listed in my set...
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- Moderator
- 518 Views
- 1 replies
- 0 likes
- 518 Views
- 1 replies
- 0 likes
Forgotten Password - How long does spotify keep trying to charge
Hey! Here's the honest deal.I signed up for the Spotify three months trial. I chose to create a brand new email account for that reason. I also chose to use a credit card I normally don't store money on to see if I like Spotify without worrying it mi...
- Hey! Here's the honest deal. I signed up for the Spotify three months trial. I chose to create a brand new email account for that reason. I also chose to use a credit card I normally don't store mon...
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- Community Legend
- 653 Views
- 1 replies
- 0 likes
- 653 Views
- 1 replies
- 0 likes
[Android][Subscription] Bayar premium family pakai tahapan xpresi bca
Setiap kali mau bayar pakai xpresi bca family atau apapun tetap tidak bisa, saya yakin isinya sudah benar, mohon bantuannya
- Setiap kali mau bayar pakai xpresi bca family atau apapun tetap tidak bisa, saya yakin isinya sudah benar, mohon bantuannya
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- Roadie
- 499 Views
- 1 replies
- 0 likes
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AndroidSubscription
- 499 Views
- 1 replies
- 0 likes
Payment issue. Something went wrong. Try again, or get help.
PlanPremiumCountrySingaporeDevice[ Windows 10, Chrome 81 ] and [ Google chrome mobile browser Android 9 ]Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue- Tried updating my payment method with 3 different debit cards but n...
- Plan Premium Country Singapore Device [ Windows 10, Chrome 81 ] and [ Google chrome mobile browser Android 9 ] Operating System (iOS 10, Android Oreo, Windows 10,e...
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- Roadie
- 424 Views
- 1 replies
- 0 likes
- 424 Views
- 1 replies
- 0 likes
Superuser Contribution Como no pudimos tomar tu pago, hemos puesto tu suscripción en pausa por el momento.
Nunca tuve problemas de pago con mis tarjetas de crédito, todos los pagos de spotify los realizo por débito automático y los cargos los carga Spotify.No entiendo porque dicen que no pueden procesar la carga del pago, necesitaria una explicacion.Me di...
- Nunca tuve problemas de pago con mis tarjetas de crédito, todos los pagos de spotify los realizo por débito automático y los cargos los carga Spotify. No entiendo porque dicen que no pueden procesar...
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- Casual Listener
- 651 Views
- 5 replies
- 0 likes
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no pudimos tomar tu pago
- 651 Views
- 5 replies
- 0 likes