Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumPaísEspañaDispositivoOppo A9 2020Sistema operativoAndroid Mi pregunta o problemaPagamos un año se subscripcion premium con estudiantes hasa setiembre y el dia 2 de mayo y la aplicacion me notifico que mi pago estava pausado y que mi premiu...
I'm trying to switch from Duo to Family. There was no option for that so I downgraded to free but still have Duo paid until my next renewal. When I try to sign up for Family it asks for my credit card info which makes me think I will be double charge...
I canceled my 3 month trial but I am still being charged. In December I got the offer, 3 months for 6.99, for 2 accounts. For the first account I paid the price and got a premium plan. For the second account they didn’t charge me, I think because it ...
Trying to upgrade my plan from individual to a duo account, It's not pulling up duo when I click upgrade, and when I go via the Premium plans route it won't allow me to pay...HELP!!!!
Hi,For over a year now that about every month Spotify crashes after a few minutes. I have tried all the following solutions: restarting app, clearing cache, deleting app and downloading it again. It makes the whole listening unbearable. When I delete...
PlanPremiumCountryÖsterreich(Austria) DeviceOneplus 9 Pro, Windows 10 Operating SystemAndroid 11, Windows 10 My Question or IssueHallo,ich wollte dem Duo Plan meiner Freundin mit der ich zusammen wohne beitreten, aber ich bekomme nur einen Fehler, da...
I want to change from Family to Duo as it is just my wife and I. I understand we will not lose playlists etc. What I have not been able to find any info on is:If I as the account holder change the plan from Family to Duo will my wife need to do anyth...
The title says it all. If you could please not have it ask you for your credit card details until the trial is over, that would be amazing. Thanks, MIRK LANE
I have been begging Spotify for months now to be able to purchase a premium plan. I was even gifted with a month of free use, as agents were not able to help me with my issue. The problem seems to be a card payment method and country of residence whi...
Hi there,I´m having some problems with my premiun account, in fact, it doesn´t exist anymore. I don´t understand why it´s happening because I pay my subscription fee every month. I´ve taken out it with a third party (my phone company here in Spain). ...
I'm the plan manager on a Family Premium plan and want to downgrade to the individual Spotify Premium but the only options are Premium Student and Free. Why can't I choose the regular premium account? And if I have to switch to Free, then upgrade to ...
I have Spotify Premium paid with a Gift Card that will last for 2 more months. If i change to Duo, will the lasting time de-crease or will the time remain the same? Regards
PlanPremium StudentCountryFranceDeviceXiomi 10 Lite 5GOperating SystemAndroid 10 My Question or IssueHello,I noticed that since two month (March and April) I pay twice the amount of my subscription and I would be grateful if you could tell me why ple...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: My spotify cant be connected with headspace. How can i get it
PlanPremiumCountryUSADeviceLaptop, phoneOperating SystemWindows, Android My Question or IssueI'm wondering if my Spotify Premium subscription has any sort of quality of service guarantee, because the streaming service is continually pausing during pl...
PlanPremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey, this morning when I opened the app this message popped up, I closed it whilst waiting to see...
I cancelled premium to join Duo. Now my account shows that i have a free account only and Shopify Duo plan is not being updated to my profile. There is no link in my account to manage the Duo plan or add my spouse to this [snip - Community Moderator ...
PlanFree/PremiumCountryMalaysia DeviceSamsung Galaxy note 10 liteOperating SystemAndroid 11 My Question or IssueI've been subscribed to premium since 2017~ but had just cancelled it and my premium will expire on the 15th of May, I cancelled it becaus...
PlanStudent PremiumCountryKenyaDeviceSamsung Galaxy A50Operating SystemAndroid My Question or IssueI made a payment for my subscription using the method i always use and the payment went through but my subscription is still inactive
PlanPremium with HuluCountryUSADevice(Samsung S20, Computer, Iphone 11 Pro Max)Operating System(Android, Windows 10) My Question or IssueI am trying to switch my plan from Spotify Premium with Hulu to Spotify Premium Family. When I tried to switch ov...