Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
HiMum and I signed up for Premium Duo. We live at the same address. She is able to access the account and I get an error message saying that we don't reside at the same address. We're in South Africa. She uses. Samsung and I have a Google pixel.
I managed to finally switch my subscription per the subject line. I have been a student for a while now however I was not on the discounted plan, I'd like to know how I can get refunded/credit for the time I have been paying full price as the verific...
I often use a Mastercard to pay for my monthly Spotify subscription. However this month I forgot to charge money into the account. Now I can't pay for my monthly subscription even though there's enough money in the card no matter how much I try. Spot...
PlanPremium duoCountryIndiaDevice(iPhone 13mini, Pixel 4a)Operating System(iOS 15, Android 12) My Question or IssueSigned up for premium duo using domestically issued amex. There were no errors, payment went through. After a month I received email fr...
PlanPremiumCountryWas Ukraine now PolandDevicePC I changed country of payment and my 3d secure was successful but after it I get this grey screen and error: page at https://www.spotify.com/ua-uk/api/payment-sdk/notification/challenge/?checkout-id=177...
Hello. Since I've had an issue with the payment, which is now solved, Spotify won't let me choose my one account Abo and instead wants me to get the duo version. Im the only one using the account, so why would I do that? Can someone help find a solut...
Ho scoperto per puro caso che mi era scaduto il contratto premium per studenti, ovviamente non mi era arrivata nessuna mail della vicina scadenza, e quindi mi sono stati addebitati la cifra completa. Ho rifatto la procedura per avere di nuovo lo scon...
I have encountered a strange problem. I was recently offered a promotion of buying 1 month of premium and receiving 2 months free, so I went for it. When I log into my account on my app or on the web player, I still get ads, and it clearly treats me ...
PlanPremiumCountryNetherlandsDeviceiPhone 12 ProOperating SystemiOS My Question or IssueI just subscribed to a Spotify Premium Duo plan. Payment was successful and the plan is active. However, I can’t enter my address or invite my wife. When I open t...
My Question or IssueHi Community,I just opened a Premium Duo account, giving a Spotify subscription as a gift for a friend. To keep it a surprise, I registered the new account under my secondary email address until I gave it to them, when I could the...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify showed me a notification that Duo will not be available for me after 23d of May and I need to use Blend instead. I can't find anywhere the answer to: is it only about the mixed playlist, or is it about actual premium plan? We don't care with ...
PlanFree/Premium 3 month trialCountryUSA My Question or IssueI have been trying multiple times under my account to purchase the three-month trial for premium but each time I try it says payment failed. Yet however, when I log onto my bank statement, ...
Hello I just signed up for the 3 months free of premium and wondering why I don’t get premium ? Thought that’s what I was paying for after the 3 months free. Shouldn’t I be getting premium if that’s the one I signed up for
I already paid for extend spotify 3 month.but until now not yet extend to me
I started a new Spotify account today. i added my credit card to access the 3 months free trial. It seems to have started. However, I see on the website that my next charge will be in a month and not 3 months. Why is that? country USA, iphone 11, ios...
My payment for premium has been took off when i tried to cancel it because i didn’t have the money for it and didn’t want to have premium any longer.
My credit card was compromised and I have tried over and over again to enter a new credit card but can't seem to get it to go through. I need help
I'm going through a trial period. And in the settings I do not want the opportunity to pay Spotify Premium for the whole year. But when I registered 3 weeks ago, such an opportunity was. Do not create to me now a new account. Pay 1 time per month I a...
I've bought my one year premium 21 feb 2024 by gift card in Russia. I changed country in profile when spotify asked me to do it.And after that my premium subscription disappeared. Why and how I can fix it?