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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCanada Deviceiphone, imacOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, an ex-friend of mine runs his Spotify account on my credit card, the same I use for my personal account. When I changed my credi...
I never bought a spotify promotion, but the 3 month promotion has disappeared for me ...(Note: the promotion of 1.99 brl)
Hello, how I can select which languages I don't wanna listen to?PlanPremiumCountryCZ DeviceN/AOperating SystemN/A My Question or Issue
PlanPremium CountryItaly DeviceiPhone XR Operating SystemiOS 12 My Question or IssueI canceled my € 9.99 monthly subscription and joined a Spotify Family group, I would like to know if it is possible to get a refund for the month I paid but I would n...
I had this question and couldn't find a good answer anywhere, let's say that I decide to cancel my student subscription or that I don't renew it when it ends (and also cancel normal premium) and then some months later I ask for it again sending the d...
PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid My Question or IssueWhy do I no longer have access to my Hulu with Spotify bundle? I know that you're no longer able to Sign-up for the bundle deal, but I had the deal before it wa...
PlanFreeCountryBrasilDeviceMoto G7Operating SystemAndroid My Question or IssueEstou sendo cobrada pelo serviço premium e não estou conseguindo usufruir do mesmo, como posso resolver esse problema?
Ayuda, una cuenta que no es mia esta usando mi tarjeta como metodo de pago, no se como cancelarla, y spotidy no tiene contacto
Spotify customer service is a sad joke. First of all, the fact that i have to communicate with them via Twitter is ridiculous. Second, they did absolutely nothing to help me. I signed up for spotify premium because of the hulu bundle. 6 months later ...
My Question or IssueIf I was to change my premium subscription to a student subscription, will my email address that I have signed up to Spotify with change as well?
9 of August at 8 :46 pm purchased the student premium plan but amount had been detucted and my premium don't started.My student verification had done in may and I used one month and after I didn't pay for subscription but as show in the app my studen...
We have Premium, daughter has an account already. Trying to add her to our account and the invite link is leading us to her account page, not allowing us to enter the invite code. What do we do?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueaccordong to in app account info, I was subscribed for free. But why there is charge of $12.9...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My QuestionA la hora de querer pagar una suscripción premium no me deja, ya me rechazo 4 tarjetas de crédito y to...
Ok. So this is what happened to me. I subscribed the premium subscription with my Facebook account. But my Facebook account got hacked few days ago. And now I couldn’t log in to the old Spotify account anymore. Does anyone know how do I cancel the ol...
when i try to pay with my paysafecard it says it can't be used in this store, and i don't know why this is happening, is the paysafecard service down?
PlanPremiumCountrySwedenDeviceiphone 6, browserOperating Systemios10, windows10 My Question or IssueHearing a commercial at the start of the podcast "My dad wrote a **bleep**". When using my swedish mobile the commercial is Swedish. When listening at...
PlanPremium (student)CountryEnglandDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Hello! So pretty much I didn’t realise that the prices had raised for student premium to £9.99 monthly and being on £6.65 an hour for sixteen hours a week? C...
Después de varios años utilizando Spotify Premium contratado a través de Movistar, hoy he recibido una SMS de baja del servicio. Desde Movistar no saben darme ninguna explicación y no consigo recuperar mi cuenta Premium. ¿Alguien puede ayudarme? Plan...
Plan - FreeCountry - USADevice Mac OS10.14My Question or Issue When I try to upgrade to premium it shows my currency as EUROs instead of USD. My profile correctly indicates US. This has always been the case. Is there something I can do to fix this? T...