Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I signed up for premium trial yesterday. My subscription status was changed to "Premium" and shortly after, I received a receipt confirming my order with my credit card information. I was also able to use premium service on both my laptop, and two ph...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
Hello, We wanted to try Premium Family but I could only find a 3-Months free Premium Trial to test Spotify. So i did... After an hour my wife came home and did find a 3-months trial for Premium Family.She activated this, but her account came out as a...
PlanPremium StudentCountryUSA & CanadaDevice(iPhone XS, Various Windows Machines)Operating System(iOS 10, Windows 10.)My Question or IssueHello! I am currently loving using my Spotify Premium Student account, however I am graduating soon-ish, and I w...
PlanPremiumCountryIrelandDeviceiPhone 7Operating SystemiOS 13 I received a text message saying I willno longer be able to pay for premium through Vodafone, do I need to setup a new account or can I switch over to paying through Spotify?
PlanPremiumCountryUKDeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUnable to use the 6months free premium code I received when purchasing my new TV on my existing account unless I cancel and set up in my wif...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My old F_nyka account I want to close, i dont have acces to my e-mail for this account....
PlanFreeCountryIndiaOperating SystemWindows 10 My Question or IssueI opted for the 119.00 INR/Month Premium plan, but it showed that my credit card can't be used for recurring payments whereas I use that card for almost all of my recurring payments. ...
I have had a premium account for more then 2 years. I was charged on 28th of May for my Monthly fee Today my account turned into a free acount without my doing. The account is not associated with a facebook or anyother platform. I have followed instr...
PlanFreeCountryFinland DevicePCOperating SystemWindows 10 My Question or IssueI keep getting ads for "3 months free premium". When I click on it, it brings me to https://www.spotify.com/premium/ and doesn't give me 3 free months of premium when I try...
PlanPremiumCountryTURKEYDeviceiPhone 10Operating SystemiOSMy Question or IssueHello, my name is Berin. As far as I know I have one account, but when I check my payments from my bank, since march 2020, spotify takes twice of the actual monthly payment...
I'm still on free trial. But the thing is I subscribed to premium individual first then to premium family. I used the same email account. I was expecting to have 2 subscriptions and so I planned on cancelling the individual plan. When I viewed my rec...
My Question or IssueHello i have problem with purchase I want to buy the premium with the 3 months free trial but it ends today and it does not allow me two purchase. Im using my credit card as well
PlanPremiumCountryUnited StatesDeviceiPhone Operating SystemiOS 12 My Question or IssueSo usually I cancel my spotify premium after purchasing because I dont like recurring billing, I was offered a 3 month premium period for the usual 9.99 price, whi...
Hello, today I paid for a subscription and I had a problem.I bought a regular subscription for 6.99 euros, and in place of this I was given a family subscription for 10.99 euros, which I do not need.I changed the subscription to the one I need, but w...
PlanPremium (subscribing for it)CountryUSDevice(iPad 10.5 in Pro)Operating System(iOS 13.5.1) My Question or IssueI have tried multiple cards and went through all the troubleshooting and the payment still says something went wrong. I have used these ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNeed to change the payment card details for my family subscription which has now expired beca...
hello i want to ask i have premium subscription expiring like 3 months from nowsnd i got 12 months subscriptionso if i redeem it is the 3 months will be added to my 12 months subscriptionso it will be 15 months or it will count 12 months subscription...
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