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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 14544 Views
  • 27 replies
  • 2 likes
  • 14544 Views
  • 27 replies
  • 2 likes

[iOS][Connect] Duo account issues

Hi,ive signed up and I’m paying for a Duo account, however on my a count settings my plan is still listed as premium and it is behaving as premium (only one user at a time can stream) How in the world so I sort this as it’s driving us nuts and we’re ...

  • Newbie
  • Hi, ive signed up and I’m paying for a Duo account, however on my a count settings my plan is still listed as premium and it is behaving as premium (only one user at a time can stream) How in the wo...
  • Maxim
  • Spotify Star
  • 511 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 511 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Still getting ads

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueI recently got premium however I'm still getting ads

  • Regular
  •   Plan Premium Country USA Device iPhone 8 Operating System iOS 14.6   My Question or Issue I recently got premium however I'm still getting ads
  • Xenia
  • Moderator
  • 1881 Views
  • 10 replies
  • 0 likes
  • 1881 Views
  • 10 replies
  • 0 likes

Logged in through facebook, how do I share and get a family member on my spotify.

I am logged in through my facebook. And am wondering if I can somehow change to just using an email and password to log in. So I'm able to have someone use my shared account.

  • Casual Listener
  • I am logged in through my facebook. And am wondering if I can somehow change to just using an email and password to log in. So I'm able to have someone use my shared account. 
  • AdamDamon
  • Spotify Star
  • 1141 Views
  • 3 replies
  • 0 likes
  • 1141 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Other] Help upgrading Spotify student

I would like help upgrading my Spotify account from the student plan to the family plan, but I want to keep my Hulu profile as well and would just like to pay for it separately. How would I go about doing this?

  • Newbie
  • I would like help upgrading my Spotify account from the student plan to the family plan, but I want to keep my Hulu profile as well and would just like to pay for it separately. How would I go about ...
  • Novy
  • Moderator
  • 590 Views
  • 1 replies
  • 0 likes
  • Other
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Showtime not linking to my Student Premium Spotify Account

Whenever I attempt to link my showtime account to my Spotify premium account, I get an error. The steps I use to activate my showtime account are:1. Open my Spotify account page2. Navigate to "Your Services"3. Click the banner that says "Activate" un...

  • Visitor
  • Whenever I attempt to link my showtime account to my Spotify premium account, I get an error. The steps I use to activate my showtime account are: 1. Open my Spotify account page 2. Navigate to "Yo...
  • CarlosE
  • Moderator
  • 3470 Views
  • 1 replies
  • 4 likes
  • 3470 Views
  • 1 replies
  • 4 likes

Superuser Contribution Error but charged

PlanPremiumCountryPhilippines My Question or IssueI recently changed my credit card information for my premium subscription around ~2-3 weeks ago. My due date is every 24th, and I received an e-mail about failing to pay the subscription. I updated my...

  • Casual Listener
  • Plan Premium Country Philippines   My Question or Issue I recently changed my credit card information for my premium subscription around ~2-3 weeks ago. My due date is every 24th, and I re...
  • MafeG
  • Spotify Legend
  • 810 Views
  • 4 replies
  • 0 likes
  • 810 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium price increase?

I have Spotify Premium for $9.99 per month, but without warning my account was charged $10.69 this month. When I view my subscription details on Spotify.com, it still says the price is $9.99. Why has my price increased?

  • Casual Listener
  • I have Spotify Premium for $9.99 per month, but without warning my account was charged $10.69 this month. When I view my subscription details on Spotify.com, it still says the price is $9.99. Why has...
  • MafeG
  • Spotify Legend
  • 15973 Views
  • 22 replies
  • 0 likes
  • Social & Random
  • 15973 Views
  • 22 replies
  • 0 likes

Superuser Contribution FUI COBRADA INDEVIDAMENTE DUAS VEZES

PlanPremiumCountryBrasilDeviceMotorola Operating SystemAndroid My Question or IssueEu tinha o plano universitario, e sem eu fazer nenhuma alteração, ele mudou pro plano normal sozinho, eu vi a cobrança reclamei, cancelei o spotify, e esse mes me cobr...

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  • Casual Listener
  •   Plan Premium Country Brasil Device Motorola  Operating System Android    My Question or Issue Eu tinha o plano universitario, e sem eu fazer nenhuma alteração, ele mu...
  • MafeG
  • Spotify Legend
  • 511 Views
  • 3 replies
  • 0 likes
  • 511 Views
  • 3 replies
  • 0 likes

Solved!! 404 when I try to start a student premium

PlanStudent PremiumCountrySouth KoreaDeviceSamsung s20 ultra, Lg gram Operating SystemSpotify app with Microsoft edge, Chrome and internet explorer with my laptop.My Question or Issue Every time I try to click get started for student premium plan it ...

  • Newbie
  • Plan Student Premium Country South Korea Device Samsung s20 ultra, Lg gram  Operating System Spotify app with Microsoft edge, Chrome and internet explorer with my laptop. My Question or ...
  • Maxim
  • Spotify Star
  • 813 Views
  • 1 replies
  • 0 likes
  • 813 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tekrardan "1 Aylık Ücretsiz" Kampanyasından Yararlanabilir miyim?

PlanfreeÜlkeTürkiyeAygıt-İşletim SistemiWindows - Android Sorum veya SorunumDaha önce premium satın almıştım. belli bir süre sonra tekrardan ücretsiz hesaba geçiş yaptım. Tekrardan premium hesap satın almak istiyorum. 1 Ay ücretsiz kampanyasından yar...

  • Newbie
  • Plan free Ülke Türkiye Aygıt - İşletim Sistemi Windows - Android   Sorum veya Sorunum Daha önce premium satın almıştım. belli bir süre sonra tekrardan ücretsiz hesaba geçiş yaptım. Tek...
  • MafeG
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Не могу добавить человека

PlanPremiumCountryRussiaDeviceRedmi note 6 proOperating SystemAndroid MiuiMy Question or IssueНе могу добавить второго человека в свой аккаунт. У меня 1 месяц бесплатно, он уже давно пользуется сервисом. Адреса совпадают.Только не говорите, что у нег...

  • Newbie
  •   Plan Premium Country Russia Device Redmi note 6 pro Operating System Android Miui My Question or Issue Не могу добавить второго человека в свой аккаунт. У меня 1 месяц бесплатно, он ...
  • CarlosE
  • Moderator
  • 997 Views
  • 1 replies
  • 1 likes
  • 997 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't join Family Mix

Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3.1 My Question or Issue I was poking around Family Mix, and saw an option to "Join Family Mix" - I wasn't sure what this meant as I thought I was already part of my Family Mix. I click...

  • Visitor
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 12.3.1   My Question or Issue I was poking around Family Mix, and saw an option to "Join Family Mix" - I wasn't ...
  • Charly13
  • Newbie
  • 12054 Views
  • 31 replies
  • 6 likes
  • Premium for Family
  • 12054 Views
  • 31 replies
  • 6 likes

Цены премиум подписки в СНГ

Я живу в Украине, и цена составляет $ 4,99, также пробная версия составляет 1 месяц, когда она составляет 3 месяца в России.Вы думаете, что цена подходит, но это не так. Во-первых, уровень жизни в России намного выше, чем на Украине и остальных стран...

  • Casual Listener
  • Я живу в Украине, и цена составляет $ 4,99, также пробная версия составляет 1 месяц, когда она составляет 3 месяца в России. Вы думаете, что цена подходит, но это не так. Во-первых, уровень жиз...
  • SVRW
  • Newbie
  • 3457 Views
  • 4 replies
  • 13 likes
  • 3457 Views
  • 4 replies
  • 13 likes

Remove subscription

I have subscribed to two different accounts and i need to cancel one of them unfortunately i do not now the other account info.

  • Newbie
  • I have subscribed to two different accounts and i need to cancel one of them unfortunately i do not now the other account info.
  • Jose_M
  • Spotify Star
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't find the recurring payments option in Spotify student plan

PlanFree/PremiumCountryINDIAOperating SystemAndroid, Windows 10 My Question or IssueI tried many times to pay recurring payments for Spotify student plan but every time the one month plan arises and there is no recurring payments plan. I already cont...

Screenshot (188).png
  • Regular
  • Plan Free/Premium Country INDIA Operating System Android, Windows 10   My Question or Issue I tried many times to pay recurring payments for Spotify student plan but every time the one m...
  • Alex
  • Spotify Legend
  • 2899 Views
  • 11 replies
  • 1 likes
  • student plan
  • 2899 Views
  • 11 replies
  • 1 likes

Superuser Contribution Проблема с приобретением подписки

Хочу приобрести подписку. Локализацию показывает Украина но на данный момент я проживаю в РФ. При оплате картой Яндекс денег выдает ошибку. Что делать? PlanПремиум дуоCountryРоссия. Прошу заменить в профиле.DeviceXiaomi a1Operating SystemAndroid My Q...

  • Newbie
  • Хочу приобрести подписку. Локализацию показывает Украина но на данный момент я проживаю в РФ. При оплате картой Яндекс денег выдает ошибку. Что делать?  Plan Премиум дуо Country Россия. Прош...
  • Alex
  • Spotify Legend
  • 5426 Views
  • 7 replies
  • 1 likes
  • 5426 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Mobile Payment Error [Something went wrong]

PlanPremium (Student)CountryIndonesiaDeviceASUS K43SJOperating SystemWindows 10 My Question or IssueI have Student Discount verified by SheerID , and im about to upgrade my spotify to premium with student discount and use mobile payment monthly for 1...

  • Newbie
  • Plan Premium (Student) Country Indonesia Device ASUS K43SJ Operating System Windows 10   My Question or Issue I have Student Discount verified by SheerID , and im about to upgrade my s...
  • Alex
  • Spotify Legend
  • 4448 Views
  • 13 replies
  • 0 likes
  • 4448 Views
  • 13 replies
  • 0 likes

Superuser Contribution Subscribing to Premium in a different country.

PlanFreeCountrySerbia My Question or IssueHere's the thing. I live in a country where Spotify has only this year become officially supported and I absolutely refuse to set my country to this one. I've been using a VPN to listen to the US catalogue. A...

  • Visitor
  • Plan Free Country Serbia   My Question or Issue Here's the thing. I live in a country where Spotify has only this year become officially supported and I absolutely refuse to set my country...
  • MafeG
  • Spotify Legend
  • 3693 Views
  • 1 replies
  • 0 likes
  • 3693 Views
  • 1 replies
  • 0 likes

Superuser Contribution Early Billing

PlanPremiumCountryNigeriaDeviceitel a56 My Question or Issuemy premium plan would typically bill on the 2nd, but last month there was no money on the card so it did not. on the 23rd of the month when there was finally money in it i changed the plan t...

  • Casual Listener
  • Plan Premium Country Nigeria Device itel a56   My Question or Issue my premium plan would typically bill on the 2nd, but last month there was no money on the card so it did not. on the ...
  • Jeremy
  • Spotify Legend
  • 356 Views
  • 3 replies
  • 0 likes
  • 356 Views
  • 3 replies
  • 0 likes

ads in Podcasts with premium

PlanPremiumCountryAustria My Question or Issue Hello, I'm a premium member for some time now and I've noticed that all of a sudden I get ads in between podasts (or at the beginnung/ending of an episode).Now I mostly listen to american podcasts and th...

  • Casual Listener
  • Plan Premium Country Austria   My Question or Issue   Hello, I'm a premium member for some time now and I've noticed that all of a sudden I get ads in between podasts (or at the begi...
  • eeple29
  • Regular
  • 739 Views
  • 3 replies
  • 0 likes
  • 739 Views
  • 3 replies
  • 0 likes