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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I have the premium plan and have the free Hulu that comes with it and it is no longer working. Hulu keeps asking me to change my plan and pay. Not too happy that I pay for premium and can’t even get in contact with someone as well. Probably canceling...
PlanFree/PremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting ads for 3 months of premium for free, but then I click on it and nothing happ...
hello, i just paid for spotify! However, i paid double i mean i paid $4.99 and $9.99 at the same time. First, i tried to paid for students premium, but i don't know why i can't. So, i paid for original premium prices. When I looked at my account I pa...
An advert for 3 free months came up on my free account. Followed the links, paid by paypal, and now it's already took out 9.99 and states that my next payment is for 9.99 this day next month.Something clearly has gone wrong here and theres no one to ...
PlanPremiumCountryIndia/US My Question or IssueI have Premium paid for until some time in 2020 from India. I've moved to the US and don't see an option to switch the country. I can still use Spotify but a bunch of songs and some entire discographies ...
I was only able to have my student discount for 4 years and once that time was up, spotify automatically changed me to premium. In doing that, I lost my hulu access. How do I fix this?
I have been double billed for over 2 years, at $9.99 per month. I was told I had a "Facebook" account, which I do not remember. This "extra" account was cancelled, but I was told I would not receive a refund or credit. This is at best, unfair, and at...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10+ and Garmin Fenix 6X My Question or IssueI just subscribed to Spotify Premium, thrilled that I can listen to podcasts, directly from my watch. Oddly enough, BBC podcasts are not syncing to the watch. ...
I have checked my bank accounts and I have three spotify payments per month coming out. One is for my own account 14.99 family premium.One is my daughter 9.99 which I will cancel and she will use premium.The other we have no idea whom is using it or ...
Hello there. Sincerly, Spotify is not available in my country (Serbia). I was wondering if I could buy the premium account somehow and use it through VPN? If not, when will it be available for Serbia? I am willing to pay right now and use it through ...
Hello i bought Spotify premium, yesterday and it still acts somewhat like i have a free account. I cant disable shuffle play, im not allowed to see what song is playing next, i cant go back to a previous song. I do have some features of Premium like ...
PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.4.1 My Question or IssueMy Spotify account was registered from the US and I wanted to switch it to Premium while being in the US but when I enter my Visa card number which I got from Pakistan,...
Plan129/month PremiumCountryPhilippinesDeviceXiaomi Redmi 7Operating SystemAndroid My Question or Issue Whenever I tried to subscribe on P 129/month via credit/debit card, it says that I'm not eligible to the offer. The only promo that they want me t...
I have premium and pay the 14.99 that gives me 5 users. I see now where you are doing six to compete with apple no doubt. How do I ( a loyal customer ) get my sixth user? Do I have to cancel this subscritpion and start a whole new one
PlanPremiumCountryUSADevice Operating System My Question or IssueBefore I got married, I signed up for Spotify Premium and got Hulu for free. After I got married, a new account was set up for me in order to change my last name. Doing that caused me t...
PlanFreeCountrySwedenDeviceIphone xs My Question or IssueI have a paysafe card and wanr to buy spotify premium with it but i can not find the option to use it and it says that it works in spotify on the paysafe websitei need help to know if i can use...
PlanPremium DuoCountryColombiaDeviceiPhone 5 Plus and iPhone 7 PlusMy Question or IssueI recently upgraded from Premium to Premium Duo, I'm almost going to be charged for this new plan, but if my daughter is listening to music on the app on her iPhon...
PlanStudent PlanCountryBrazilDeviceMoto G6 PlayOperating SystemAndroid Pie My Question or IssueFor months and months now i've been able to pay for my subscription just fine, spotify would charge me automatically and renew my subscription. But today, ...
PremiumCountryEcuadorDeviceMotorola G7 powerOperating SystemAndroid My Question or Issue
PlanFreeCountryDenmarkDeviceSamsung Galaxy s7 edge, MSI laptop My Question or IssueHi there. On both my laptop and phone im getting an ad, that says i can get 3 months of spotify for free, when i click on the ad, it sends me straight to a payment sit...