Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Moderator
- 12930 Views
- 6 replies
- 0 likes
- 12930 Views
- 6 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1284 Views
- 19 replies
- 1 likes
- 1284 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47191 Views
- 20 replies
- 3 likes
- 47191 Views
- 20 replies
- 3 likes
Superuser Contribution Gift Card not working
PlanFree/PremiumCountryCanada My Question or IssueIm trying to redeem my 10 dollar spotify gift card and it does not let me please help fix it as i need my music plzzzzzzzzzzzzzzzzzzzzzzzzz
- Plan Free/Premium Country Canada My Question or Issue Im trying to redeem my 10 dollar spotify gift card and it does not let me please help fix it as i need my music plzzzzzzzzzz...
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- Community Legend
- 1950 Views
- 10 replies
- 0 likes
- 1950 Views
- 10 replies
- 0 likes
Google home mini
PlanPremium CountryCanada Device(iPhone 11) Operating System(iOS 13)My Question or IssueI upgraded my plan Premium a couple of months ago as part of an upgrade promotion where the was promised a google home mini after the upgrade. I’m still on premiu...
- Plan Premium Country Canada Device (iPhone 11) Operating System (iOS 13) My Question or Issue I upgraded my plan Premium a couple of months ago as part of an upgrad...
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- Spotify Star
- 311 Views
- 1 replies
- 0 likes
- 311 Views
- 1 replies
- 0 likes
Superuser Contribution Daily Mixes haven't updated in months
PlanPremiumCountry NetherlandsDeviceXperia XA1, Acer Nitro 5Operating SystemAndroid, Windows 10 My Question or Issue I've had Spotify Premium for a few months now, and at first I really enjoyed the Daily mixes. I listened to a lot of instrumental mus...
- Plan Premium Country Netherlands Device Xperia XA1, Acer Nitro 5 Operating System Android, Windows 10 My Question or Issue I've had Spotify Premium for a few months n...
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- Visitor
- 2519 Views
- 4 replies
- 1 likes
- 2519 Views
- 4 replies
- 1 likes
Superuser Contribution Want to stop premium but impossible bc written applied for the free program
My Question or Issue I want to stop paying for the premium program which I do have access to but can't stop it because it is written I applied for the free one. Could you please help me ?
- My Question or Issue I want to stop paying for the premium program which I do have access to but can't stop it because it is written I applied for the free one. Could you please help...
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- Spotify Legend
- 565 Views
- 1 replies
- 0 likes
- 565 Views
- 1 replies
- 0 likes
Superuser Contribution Charged Thrice
Dear Team, I was charged thrice for the Premium Subscription but never got the upgrade. Sad Sad Sad
- Dear Team, I was charged thrice for the Premium Subscription but never got the upgrade. Sad Sad Sad
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- Spotify Legend
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Superuser Contribution Premium account payment failed yet being charged twice monthly
Premium United Kingdom Hey, I received a notification on my Spotify informing me that my premium payment had failed. I felt this was supicious. I looked at the details for the payment card and they are all correct. I then noticed that I was being cha...
- Premium United Kingdom Hey, I received a notification on my Spotify informing me that my premium payment had failed. I felt this was supicious. I looked at the details for the payme...
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- Spotify Legend
- 309 Views
- 1 replies
- 0 likes
- 309 Views
- 1 replies
- 0 likes
Superuser Contribution Compre una tarjeta regalo y no funciona.
el día de ayer compre una tarjeta regalo por 6 meses trato de ingresarla y no puedo. Fui a la tienda donde la compre para ver si de pronto la tarjeta estaba desactivada, pero me dijeron que estaba activada, que intentara cambiar en vez de 0 por o may...
- el día de ayer compre una tarjeta regalo por 6 meses trato de ingresarla y no puedo. Fui a la tienda donde la compre para ver si de pronto la tarjeta estaba desactivada, pero me dijeron que estaba ac...
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- Spotify Legend
- 678 Views
- 5 replies
- 0 likes
- 678 Views
- 5 replies
- 0 likes
Solved!!Superuser Contribution KAYTRANADA promo code
does anyone have the promo code for the KAYTRANADA tickets that go on sale for his Washington DC show?
- does anyone have the promo code for the KAYTRANADA tickets that go on sale for his Washington DC show?
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- Spotify Legend
- 2920 Views
- 5 replies
- 1 likes
- 2920 Views
- 5 replies
- 1 likes
Superuser Contribution I moved to kuwait. And lost premium
i moved to kuwait from denmark 3 days ago, and made sure to buy spotify premium before i left home.today i wanted to log into my spotify account on my ipad, i wouldnt let me do it. I kept telling me my i could change my country on their website and s...
- i moved to kuwait from denmark 3 days ago, and made sure to buy spotify premium before i left home. today i wanted to log into my spotify account on my ipad, i wouldnt let me do it. I kept telling m...
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- Community Legend
- 495 Views
- 1 replies
- 0 likes
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Help
- 495 Views
- 1 replies
- 0 likes
Superuser Contribution Money deducted but premium not working
PlanFree/PremiumCountry Device Redmi 5AOperating SystemAndroid 7.1 My Question or IssueMoney is deducted from my debit card but premium is not activated yet. My plan is prepaid with student discount of 59 rs
- Plan Free/Premium Country Device Redmi 5A Operating System Android 7.1 My Question or Issue Money is deducted from my debit card but premium is not activated yet. My pla...
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- Spotify Legend
- 362 Views
- 2 replies
- 0 likes
- 362 Views
- 2 replies
- 0 likes
Solved!! Premium trial
I want to change my username but not connect fb to my Spotify account. I realised the only way to do that is by deactivating my account and starting it again. Currently I'm trialing a 3 month Family Premium Subscription, if I deactivate my account an...
- I want to change my username but not connect fb to my Spotify account. I realised the only way to do that is by deactivating my account and starting it again. Currently I'm trialing a 3 mont...
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- Spotify Star
- 486 Views
- 3 replies
- 0 likes
- 486 Views
- 3 replies
- 0 likes
migration from duo plan to family plan
PlanduoCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I can not see an option to make the upgrade to family plan (my current plan - duo)In accou...
- Plan duo Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I...
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- Spotify Star
- 1069 Views
- 1 replies
- 0 likes
- 1069 Views
- 1 replies
- 0 likes
Superuser Contribution Someone is using my mastercard.
I would love to know who is using my card and get it canceled.
- I would love to know who is using my card and get it canceled.
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- Spotify Legend
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Two Premium payment
im subscribed to spotify premium. This month as shown in my billing statement there was 2 deductions. I wonder why because i have no family plan and i only use mu spotify in my phone.rm15.90 per month celcom billingPremiumMalaysia iphone XR(iPhone 8,...
- im subscribed to spotify premium. This month as shown in my billing statement there was 2 deductions. I wonder why because i have no family plan and i only use mu spotify in my phone. rm15.90 per mo...
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- Community Legend
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Help. "Premium free for 3 months"
hey. i get this issue where i get ads to get spotify premium for free for a total 3 months. it sounds really nice, but when i try to buy it, it says im not eligible. whys that? and yes i have already tried a trial for 1 month. but if thats really the...
- hey. i get this issue where i get ads to get spotify premium for free for a total 3 months. it sounds really nice, but when i try to buy it, it says im not eligible. whys that? and yes i hav...
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- Spotify Legend
- 1120 Views
- 3 replies
- 0 likes
- 1120 Views
- 3 replies
- 0 likes
Superuser Contribution LA TARJETA REGALO NO SE PUEDE CANJEAR
El día de ayer compre una tarjeta regalo por 3 meses trato de ingresarla y no puedo. Siempre sale el mensaje de " Se produjo un error", y no encuentro solución por ningún lado.
- El día de ayer compre una tarjeta regalo por 3 meses trato de ingresarla y no puedo. Siempre sale el mensaje de " Se produjo un error", y no encuentro solución por ningún lado.
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- Spotify Legend
- 494 Views
- 2 replies
- 1 likes
- 494 Views
- 2 replies
- 1 likes
Superuser Contribution Being charged & Don't have access.
HELP!!! My bank account is being charged every month for an account I don't use and can't figure out how to cancel the stupid monthly charge. I have several email addresses and none of them are correct. Is there a customer service chat or phone numbe...
- HELP!!! My bank account is being charged every month for an account I don't use and can't figure out how to cancel the stupid monthly charge. I have several email addresses and none of them are...
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- Spotify Legend
- 431 Views
- 3 replies
- 1 likes
- 431 Views
- 3 replies
- 1 likes
Não consigo assinar o plano Premium
Plano:FreePaís:BrasilDispositivo:Notebook SAMSUNG GênericoSO:Windows 10Minha Questão ou Problema:Eu não tô conseguindo assinar o plano Premium com 3 mesês gratis, toda hora que eu tento, dá "falha no pagamento", mesmo meu cartão conseguindo pagar out...
- Plano: Free País: Brasil Dispositivo: Notebook SAMSUNG Gênerico SO: Windows 10 Minha Questão ou Problema: Eu não tô conseguindo assinar o plano Premium com 3 mesês gratis, to...
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- Community Legend
- 1811 Views
- 1 replies
- 0 likes
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Premium
- 1811 Views
- 1 replies
- 0 likes
Changing from Single to Family Plan
Samsung Galaxy A20AndroidUSAI have searched for a resolution but have not found one, so here goes. I'm wanting to switch from a single plan to a family plan and bring my wife on with me. We are being charged for mine and hers separately but if i chan...
- Samsung Galaxy A20 Android USA I have searched for a resolution but have not found one, so here goes. I'm wanting to switch from a single plan to a family plan and bring my wife on with me. We are...
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- Community Legend
- 1489 Views
- 3 replies
- 0 likes
- 1489 Views
- 3 replies
- 0 likes
Solved!! Subscription status after joining premium family
PlanPremiumCountryGermanyDeviceNot necessary because it's a general questionOperating SystemSee device My Question or IssueMy mother in-law moved to my house. She owns a premium subscription. I invited her to my premium family. She joined before canc...
- Plan Premium Country Germany Device Not necessary because it's a general question Operating System See device My Question or Issue My mother in-law moved to my house. She owns a prem...
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- Community Legend
- 316 Views
- 1 replies
- 1 likes
- 316 Views
- 1 replies
- 1 likes