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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
74982 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140099 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80351 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269363 Views
159 replies
13 likes
So every month Spotify has been charging me an individual plan and a duo plan and I have to pay for both and it's been getting quite annoying, any help, also this is on the same account
So every month Spotify has been charging me an individual plan and a duo plan and I have to pay for both and it's been getting quite annoying, any help, also this is on the same account
Spotify Star
64261 Views
1 replies
0 likes
i have the premium option DUO active and operating in APP, 8I have just updated my payment details) but I am unable to access on the web app cause the email seems to be associated to a different username with no options activated.
i have the premium option DUO active and operating in APP, 8I have just updated my payment details) but I am unable to access on the web app cause the email seems to be associated to a different use...
Moderator
401 Views
1 replies
0 likes
I have receive a free 3 month premium offer. I try to upgrade but I received a message that I am not eligible.
I have receive a free 3 month premium offer. I try to upgrade but I received a message that I am not eligible.
Moderator
515 Views
1 replies
0 likes
This has happened before, I've gotten nowhere, so how do I get the 10.00 back beings this company is a ghost company??
This has happened before, I've gotten nowhere, so how do I get the 10.00 back beings this company is a ghost company??
Spotify Legend
354 Views
3 replies
0 likes
Pretendo assinar o premium agora, mas não se for perder as músicas que já tenho aqui.
Pretendo assinar o premium agora, mas não se for perder as músicas que já tenho aqui.
Moderator
300 Views
1 replies
0 likes
I recently added my husband and upgraded to duo. Now when we listen to podcasts, there are a ton of ads. We have logged out and back in multiple time to try and resync the app, but that only worked with music.
I recently added my husband and upgraded to duo. Now when we listen to podcasts, there are a ton of ads. We have logged out and back in multiple time to try and resync the app, but that only worked w...
Moderator
446 Views
1 replies
1 likes
Fiz fiz a compra do prêmio e ainda tenho propagandas foi debitado o valor no meu cartão de crédito
Fiz fiz a compra do prêmio e ainda tenho propagandas foi debitado o valor no meu cartão de crédito
Spotify Legend
309 Views
1 replies
0 likes
My subscription stops and when I go to pay (Because yes, it doesn't do it automatically for some reason) They suggest I pay for Individual, like I don't already have DUO ! So I have to do it all again and invite the person again each month ! It's get...
My subscription stops and when I go to pay (Because yes, it doesn't do it automatically for some reason) They suggest I pay for Individual, like I don't already have DUO ! So I have to do it all agai...
Moderator
1262 Views
3 replies
1 likes
Me gustaría que mi hija y yo pudiéramos usar el mismo plan pero ella estudia fuera, ¿qué podríamos hacer para compartirlo? Muchas gracias. Ana.
Me gustaría que mi hija y yo pudiéramos usar el mismo plan pero ella estudia fuera, ¿qué podríamos hacer para compartirlo? Muchas gracias. Ana.
Spotify Legend
411 Views
1 replies
0 likes
When I signed up gor Spotify, I gad a bit of a problem doing so, months after checking my bank account, I noticed I had been paying £9.99 twice a month, so I hopefully stopped one account. But I would like to know thst this has definitely happened.
When I signed up gor Spotify, I gad a bit of a problem doing so, months after checking my bank account, I noticed I had been paying £9.99 twice a month, so I hopefully stopped one account. But I woul...
Spotify Legend
514 Views
3 replies
0 likes
PlanPremium Duo CountryIndia Hey folks! I signed up for a Spotify Duo plan a few days ago and paid for the year. Would like to upgrade to Family but it says I'm not eligible to do that. It's also letting me sign up for a 1, 3 or 6 month Family subscr...
Plan Premium Duo Country India Hey folks! I signed up for a Spotify Duo plan a few days ago and paid for the year. Would like to upgrade to Family but it says I'm n...
Casual Listener
2691 Views
5 replies
0 likes
Je suis vérifié comme étudiant pourtant j'ai été débité de 9e99 en avril
Je suis vérifié comme étudiant pourtant j'ai été débité de 9e99 en avril
Spotify Legend
283 Views
1 replies
0 likes
paguei meu spotify premium familia pre-pago a uma semana e continuo com o spotify free. e não recebi o email de confirmação... O que devo fazer?
paguei meu spotify premium familia pre-pago a uma semana e continuo com o spotify free. e não recebi o email de confirmação... O que devo fazer?
Moderator
279 Views
1 replies
0 likes
After reaching the limit of my credit card, I had to change my payment method on Spotify, and my plan has been change in the process without me noticing from "Individual" to "Duo". When I try to switch back to individual I'm asked to add my billing a...
After reaching the limit of my credit card, I had to change my payment method on Spotify, and my plan has been change in the process without me noticing from "Individual" to "Duo". When I try to swit...
Spotify Star
816 Views
1 replies
0 likes
I have tried removing songs. Updating phone and Spotify. This has been going on for months. The song shows up but it will not play.
I have tried removing songs. Updating phone and Spotify. This has been going on for months. The song shows up but it will not play.
Moderator
273 Views
1 replies
0 likes
when i try to log back into my hulu it says "resubscribe" even though I paid for the spotify/ hulu bundle. I tried to link them but it is still showing "resubscribe"
when i try to log back into my hulu it says "resubscribe" even though I paid for the spotify/ hulu bundle. I tried to link them but it is still showing "resubscribe"
Moderator
415 Views
1 replies
0 likes
min egen spellista och biblotek försvann,dessutom blev jag erbjuden gratismånader, men under tiden så har jag betalt den vanliga avgiften Jag hoppas att ni löser detta utan att jag kommer in i någon 3 månaders premiumstid. [Moderator Edit]
min egen spellista och biblotek försvann,dessutom blev jag erbjuden gratismånader, men under tiden så har jag betalt den vanliga avgiften Jag hoppas att ni löser detta utan att jag kommer in i...
Spotify Legend
292 Views
1 replies
0 likes
my partner and i recently joined the duo plan but now when i play a song it kicks him out and visa versa. how do i stop this happening?
my partner and i recently joined the duo plan but now when i play a song it kicks him out and visa versa. how do i stop this happening?
Spotify Star
475 Views
1 replies
0 likes
I had renewed my student membership status last month, however, this month I got a charge $9.99 for a premium membership once again and it made me redo my student activation, I wanna request s refund of the extra difference that I paid. Covid times a...
I had renewed my student membership status last month, however, this month I got a charge $9.99 for a premium membership once again and it made me redo my student activation, I wanna request s refund...
Spotify Star
294 Views
1 replies
0 likes
I have a spotify account no premium i get charged every month i need someone call me back im not good with electronics
I have a spotify account <snip-moderator edit> no premium i get charged every month i need someone call me back im not good with electronics
Spotify Star
218 Views
1 replies
0 likes
