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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128669 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56771 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231814 Views
144 replies
13 likes
PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 14.6 My Question or IssueI recently got premium however I'm still getting ads
Plan Premium Country USA Device iPhone 8 Operating System iOS 14.6 My Question or Issue I recently got premium however I'm still getting ads
Moderator
2323 Views
10 replies
0 likes
PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueI have a premium subscription but am unable to access episodes of the podcast "Absolutely Mental" (https://open.spotify.com/show/3kFX6pMQ3xNlYMuGKAupya?si=FrTtZeVPTmmjsuf_...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue I have a premium subscription but am unable to access episodes of the podcast "Absolutely Menta...
Regular
4206 Views
10 replies
3 likes
Spotify closed this post with a really crappy explanation. https://community.spotify.com/t5/Closed-Ideas/Hulu-Spotify-Family-Plan-with-Hulu/idi-p/2348892?collapse_discussion=true So basically, I pay for a premium account for my family and you're tell...
Spotify closed this post with a really crappy explanation. https://community.spotify.com/t5/Closed-Ideas/Hulu-Spotify-Family-Plan-with-Hulu/idi-p/2348892?collapse_discussion=true So...
Moderator
577 Views
1 replies
0 likes
So tomorrow is my birthday and I don't know if yall can just add 5 days of premium.
So tomorrow is my birthday and I don't know if yall can just add 5 days of premium.
Spotify Star
605 Views
1 replies
0 likes
PlanPremium/Premium DuoCountryNetherlands My Question or IssueMy Spotify account is in the Netherlands, and I have recently moved to Germany. I switched my Premium subscription to Premium Duo to share with my friend with a German Spotify account livi...
Plan Premium/Premium Duo Country Netherlands My Question or Issue My Spotify account is in the Netherlands, and I have recently moved to Germany. I switched my Premium subscription to Pr...
Moderator
3579 Views
7 replies
0 likes
Hey Spotify Community/Spotify Help Team, I am currently using PayPal as my payment method for my subscription at the moment and am being charged an extra amount beyond what is advertised. I am currently on the student plan for 5.99 and am getting cha...
Hey Spotify Community/Spotify Help Team, I am currently using PayPal as my payment method for my subscription at the moment and am being charged an extra amount beyond what is advertised. I ...
Visitor
2439 Views
5 replies
0 likes
Using my Spotify Premium account, I have previously listened on my iOS devices (iPhone, iPod Touch) via the Spotify app. This account is also associated with my Sonos account for home listening. However, when I'm at the gym (using my iPod Touch) and ...
Using my Spotify Premium account, I have previously listened on my iOS devices (iPhone, iPod Touch) via the Spotify app. This account is also associated with my Sonos account for home listening. &nb...
Spotify Legend
1493 Views
6 replies
1 likes
PlanFreeCountrySerbia My Question or IssueHere's the thing. I live in a country where Spotify has only this year become officially supported and I absolutely refuse to set my country to this one. I've been using a VPN to listen to the US catalogue. A...
Plan Free Country Serbia My Question or Issue Here's the thing. I live in a country where Spotify has only this year become officially supported and I absolutely refuse to set my country...
Spotify Legend
4388 Views
1 replies
0 likes
PlanPremiumCountryMaltaDeviceRedmi k20 ProOperating SystemAndroid My Question or IssueWhy, even being a paid customer, each and every time I open the app, I receive a fullpage banner with some random ads? I pay for premium because of the ads, and now...
Plan Premium Country Malta Device Redmi k20 Pro Operating System Android My Question or Issue Why, even being a paid customer, each and every time I open the app, I receive a fullpag...
Spotify Star
809 Views
1 replies
0 likes
Hello! Today I requested a refund and I was wondering how long does it take spotify to give us a refund? Thank you!
Hello! Today I requested a refund and I was wondering how long does it take spotify to give us a refund? Thank you!
Visitor
1035 Views
2 replies
0 likes
PlanPremiumCountryNigeriaDeviceitel a56 My Question or Issuemy premium plan would typically bill on the 2nd, but last month there was no money on the card so it did not. on the 23rd of the month when there was finally money in it i changed the plan t...
Plan Premium Country Nigeria Device itel a56 My Question or Issue my premium plan would typically bill on the 2nd, but last month there was no money on the card so it did not. on the ...
Spotify Legend
458 Views
3 replies
0 likes
Spotify released Duo in September 2020. I joined Spotify's Family plan (with only two members in my plan) in 2019. When Spotify released Duo, they failed to notify existing customers. Almost a year later, I stumbled upon the Duo plan when I was seeki...
Spotify released Duo in September 2020. I joined Spotify's Family plan (with only two members in my plan) in 2019. When Spotify released Duo, they failed to notify existing customers.&nbs...
Roadie
763 Views
1 replies
0 likes
i took premium family on 2nd july. Today is 2nd August but cant pay today for some reason will be able to pay after 1/2 days. Will my subscription end? and if so can the people who were in my family rejoin me again?
i took premium family on 2nd july. Today is 2nd August but cant pay today for some reason will be able to pay after 1/2 days. Will my subscription end? and if so can the people who were in my family ...
Spotify Legend
669 Views
1 replies
0 likes
I was billed as usual for Premium Family this month, but now my account only has the Free plan.
I was billed as usual for Premium Family this month, but now my account only has the Free plan.
Spotify Legend
455 Views
2 replies
0 likes
PlanPremiumCountrySingapore My Question or IssueApparently I still have ~3 months left on my yearly individual subscription. So will the remaining months adds up if I renew the same subscription now? Will it be 3+12= 15 months if I renew?
Plan Premium Country Singapore My Question or Issue Apparently I still have ~3 months left on my yearly individual subscription. So will the remaining months adds up if I renew the same ...
Spotify Star
1002 Views
3 replies
0 likes
PlanIt was Premium, but should have Duo CountryIndia DeviceBrowserOperating SystemWindows My Question or IssueI just saw an option to upgrade to a duo plan and basically opted for it for a 6 month period (It did not let me upgrade to a one year plan)...
Plan It was Premium, but should have Duo Country India Device Browser Operating System Windows My Question or Issue I just saw an option to upgrade to a duo plan and ba...
Moderator
1511 Views
5 replies
0 likes
PlanPremiumCountryDenmarkDevicePcOperating SystemWindows My Question or IssueThis comes up after I try to pay for normal premium. The text not highlighted means "May be temporarily down, or permanently moved to a new URL." Does anyone know how I can ...
Plan Premium Country Denmark Device Pc Operating System Windows My Question or Issue This comes up after I try to pay for normal premium. The text not highlighted means "May ...
Casual Listener
415 Views
1 replies
0 likes
So today I bought a 3 month premium gift card, and the cashier gave me my activation receipt. I tried putting in the code only for it to say BOTH “something went wrong” and “unfortunately this premium code does not seem to be valid” I have switched t...
So today I bought a 3 month premium gift card, and the cashier gave me my activation receipt. I tried putting in the code only for it to say BOTH “something went wrong” and “unfortunately this premiu...
Spotify Legend
977 Views
3 replies
0 likes
I am considering switching from Premium to Duo to so my husband can have his own account. However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo for 12 months? There's mention in the terms that you can o...
I am considering switching from Premium to Duo to so my husband can have his own account. However, if he doesn't like using it, can I switch back to Premium right away, or am I stuck with Duo f...
Regular
2269 Views
2 replies
0 likes
Hey! I hope you are safe and doing well. I had a quick question regarding the change in location. I am from India but will soon be travelling to the US for my further studies. Will my premium One-year plan continue uninterrupted? Secondly, will I be ...
Hey! I hope you are safe and doing well. I had a quick question regarding the change in location. I am from India but will soon be travelling to the US for my further studies. Will my premium One-yea...
Spotify Star
707 Views
5 replies
0 likes
