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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130869 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63007 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
243033 Views
149 replies
13 likes
PlanPremium family My Question or IssueMy partner is currently a member of a premium family plan and the owner of the plan is looking to cancel it. My partner wants to switch to a premium student subscription before the family plan is cancelled. The ...
Plan Premium family My Question or Issue My partner is currently a member of a premium family plan and the owner of the plan is looking to cancel it. My partner wants to sw...
Spotify Star
1974 Views
1 replies
0 likes
PlanDUO PremiumCountryThailandDeviceSamsung Galaxy Note 10 My Question or IssueLast month I registered for premium DUO on the 30th of June, the payment option is through my phone service, which I also received a 2-month free trial. This month July I ...
Plan DUO Premium Country Thailand Device Samsung Galaxy Note 10 My Question or Issue Last month I registered for premium DUO on the 30th of June, the payment option is through my...
Moderator
658 Views
1 replies
0 likes
Hi, I would just like to ask because I can't find my one time payment for one week did they removed it? Because in Premium Mini you can only download 30 songs so, I want to know if they removed it or not.PlanPremium MiniCountryPhilippinesDeviceSamsun...
Hi, I would just like to ask because I can't find my one time payment for one week did they removed it? Because in Premium Mini you can only download 30 songs so, I want to know if they removed it or...
Moderator
1729 Views
1 replies
0 likes
Plan: Premium IndividualCountry: India My Question or IssueI am currently subscribed to Premium Individual and have paid till the beginning of 2022. I would like to change to a Duo subscription right now. I am happy to forfeit any remaining months on...
Plan: Premium Individual Country: India My Question or Issue I am currently subscribed to Premium Individual and have paid till the beginning of 2022. I would like to change to a...
Spotify Star
511 Views
1 replies
0 likes
PlanFreeCountryUKDeviceSamsung S20 FEOperating SystemAndroid 11 My Question or IssueI would like to join the 4 month Premium trial that is being promoted on TikTok please. The problem is that you require a code that should have been sent to me but I ...
Plan Free Country UK Device Samsung S20 FE Operating System Android 11 My Question or Issue I would like to join the 4 month Premium trial that is being promoted on TikTok pl...
Moderator
3680 Views
3 replies
0 likes
Edit: apparently I complained enough through the day that it actually fixed itself! Apologies! PlanPremium, trying for DuoCountryUSADeviceSamsung Galaxy Note 10+Operating SystemAndroid? My Question or IssueSo I've been trying to get my s/o and I on d...
Edit: apparently I complained enough through the day that it actually fixed itself! Apologies! Plan Premium, trying for Duo Country USA Device Samsung Galaxy Note 10+ Operating System ...
Spotify Legend
509 Views
1 replies
0 likes
Recently i have a new card, so to extend my subscription i needed to add new payment method. When I pressed magic button "add payment method" for some reason they showed me that I'm going to buy premium for duo (even tho I had a student subscription)...
Recently i have a new card, so to extend my subscription i needed to add new payment method. When I pressed magic button "add payment method" for some reason they showed me that I'm going to b...
Visitor
1773 Views
10 replies
2 likes
Hello, does anyone know if I buy spotify premium duo and I am in one country and the other person in another country can still use it? Hola, alguien sabe si compro duo premium y estoy en un país y la otra persona en otro país lo puede usar igual??
Hello, does anyone know if I buy spotify premium duo and I am in one country and the other person in another country can still use it? Hola, alguien sabe si compro duo premium y estoy en un ...
Community Legend
2467 Views
1 replies
0 likes
Ok, so why do I have to lose the $99 I paid for a year's worth of Premium Individual (on July 2, 2021) before Spotify will let me upgrade to the Premium Duo plan...tried to do so just a few days after paying for Premium Individual. I thought I could ...
Ok, so why do I have to lose the $99 I paid for a year's worth of Premium Individual (on July 2, 2021) before Spotify will let me upgrade to the Premium Duo plan...tried to do so just a few days afte...
Moderator
827 Views
3 replies
0 likes
Plan Student PremiumCountry Philippines DeviceRedmi Note 7Operating System My Question or IssueGood day all,I'm currently on student premium plan (charges me 65 php monthly), and my payment method is Globe Prepaid (an additional 10 php is charged) bu...
Plan Student Premium Country Philippines Device Redmi Note 7 Operating System My Question or Issue Good day all, I'm currently on student pr...
Spotify Legend
2972 Views
5 replies
0 likes
I approved the payment for my student premium subscription and the money got out. 3,49. But my account is still suspended due to lack of payment. Why?
I approved the payment for my student premium subscription and the money got out. 3,49. But my account is still suspended due to lack of payment. Why?
Moderator
626 Views
1 replies
0 likes
My Question or IssueI just started my free 3 month trail of Premium a couple of weeks ago. What happens to my free period if I decide to upgrade to the Duo plan now or do I need to wait until the free trail is over?
My Question or Issue I just started my free 3 month trail of Premium a couple of weeks ago. What happens to my free period if I decide to upgrade to the Duo plan now or do I need to wa...
Community Legend
1018 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceMacbookOperating SystemMac My Question or IssueI am unable to enrol into auto-renew plans. It shows auto renew plans are temporarily unavailable.
Plan Premium Country India Device Macbook Operating System Mac My Question or Issue I am unable to enrol into auto-renew plans. It shows auto renew plans are temporarily unavailable.
Moderator
574 Views
1 replies
0 likes
I switched from a premium account to a premium duo account and invited my partner to join. It seems like they successfully created an account and joined on the duo plan. However, when they are listening on their phone I can't listen on mine and vice-...
I switched from a premium account to a premium duo account and invited my partner to join. It seems like they successfully created an account and joined on the duo plan. However, when ...
Spotify Star
675 Views
1 replies
0 likes
Plan: FreeCountry: CZ Device: macBook Pro 2018Operating System: macOS Catalina 10.15.7 My Question or IssueAfter canceling my subscription, new offers are in mixed currency eur / czkNumbers are for EUR, but currency is following:package per month is ...
Plan: Free Country: CZ Device: macBook Pro 2018 Operating System: macOS Catalina 10.15.7 My Question or Issue After canceling my subscription, new offers are in mi...
Spotify Legend
417 Views
1 replies
1 likes
Planfree as of right now, trying to buy premium again.CountryusaDeviceiphone 8plusOperating System My Question or Issuei’ve had premium before under the individual plan for many months and i was trying to buy it again but for some reason it says i’m ...
Plan free as of right now, trying to buy premium again. Country usa Device iphone 8plus Operating System My Question or Issue i’ve had premium before under the individual plan...
Spotify Star
4956 Views
1 replies
1 likes
Hi, I tried to register for a premium account, but when it comes to payment detail I'm not able to enter the credit card details (I only get the message 'Your payment method does not match your country')So, I'm living in Austria, but due to the near ...
Hi, I tried to register for a premium account, but when it comes to payment detail I'm not able to enter the credit card details (I only get the message 'Your payment method does not match your count...
Visitor
9674 Views
11 replies
1 likes
PlanFree/PremiumCountryAustraliaDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueI have noticed today that I am being charged a monthly premium subscription fee. I only have a free account. I have checked possible alternate logi...
Plan Free/Premium Country Australia Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue I have noticed today that I am being charged a monthly premium subscrip...
Community Legend
700 Views
1 replies
0 likes
I need to be able to pay for 6 months or a year at one time. The majority of us out here can not afford a monthly payment. We never know if the money will be there for another monthly payment.Will someone please contact me and help me pay for what I ...
I need to be able to pay for 6 months or a year at one time. The majority of us out here can not afford a monthly payment. We never know if the money will be there for another monthly payment. Will ...
Spotify Star
636 Views
1 replies
0 likes
Hello, I have been using Spotify since 2019. I have been using Spotify Premium since 2019 in Canada. I had an idea of sharing one account with my friend and my friend can have his/her own playlist, songs. I thought it was a good idea, but the problem...
Hello, I have been using Spotify since 2019. I have been using Spotify Premium since 2019 in Canada. I had an idea of sharing one account with my friend and my friend can have his/her own pl...
Spotify Star
1638 Views
1 replies
0 likes
