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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6041 Views
  • 23 replies
  • 2 likes
  • 6041 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Spotify annual subscription 30 day limit

PlanFree/PremiumCountry Device(Samsung note 10+)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I pay for the annual subscription can I be offline for more than 30 days?

  • Casual Listener
  • Plan Free/Premium Country   Device (Samsung note 10+) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue If I pay for the annual subscription can...
  • Peter
  • Spotify Legend
  • 629 Views
  • 3 replies
  • 0 likes
  • 629 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify premium with Hulu

Hi, In my services it shows that I have Spotify premium (Individual not student) with Hulu, and the Hulu is also activated (I did this a while ago but never used it). When I click "start watching" I am not able to successfully login to Hulu. Looking ...

  • Visitor
  • Hi,    In my services it shows that I have Spotify premium (Individual not student) with Hulu, and the Hulu is also activated (I did this a while ago but never used it). When I click "sta...
  • Xenia
  • Moderator
  • 507 Views
  • 1 replies
  • 2 likes
  • 507 Views
  • 1 replies
  • 2 likes

Solved!! I cant pay through mobile or phone bill

PlanFree/PremiumCountryPhilippinesDeviceVIVO V9Operating SystemAndroid My Question or IssueIve been trying for several days to subscribe to premium via phone bill but it only gave errors or something is wrong.

  • Casual Listener
  • Plan Free/Premium Country Philippines Device VIVO V9 Operating System Android   My Question or Issue Ive been trying for several days to subscribe to premium via phone bill but it only...
  • Sean131
  • Casual Listener
  • 389 Views
  • 3 replies
  • 0 likes
  • 389 Views
  • 3 replies
  • 0 likes

Solved!! Unable to activate/redeem Spotify Premium Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 632 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription

Hi. Wanna ask tho, If I invited few people to join family subscription. Then one of them start paying for individual subscription. Their subscription is actually under where? Family or personal? Cause he is also using the same email that is being inv...

  • Visitor
  • Hi. Wanna ask tho, If I invited few people to join family subscription. Then one of them start paying for individual subscription. Their subscription is actually under where? Family or personal? Caus...
  • Elena
  • Moderator
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Account, Hulu not working

Plan: Student Premium Account I have a student premium account, and I have actively used the Hulu that is connected to my account in the past. After recently updating my payment information, my Hulu subscription is no longer working. I have gone Acco...

Screen Shot 2020-06-01 at 10.12.58 PM.png
  • Casual Listener
  •   Plan: Student Premium Account   I have a student premium account, and I have actively used the Hulu that is connected to my account in the past.   After recently updating my pay...
  • Xenia
  • Moderator
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution CARGO DOBLE A MI TARJETA

Inicialmente registre una tarjeta para los pagos de mi spotyfy premium pero luego la cancele e ingrese la otra tarjeta sin embargo ya van dos meses que me hacen un cargo a la tarjeta anterior y a la nueva tarjeta

  • Visitor
  • Inicialmente registre una tarjeta para los pagos de mi spotyfy premium pero luego la cancele e ingrese la otra tarjeta sin embargo ya van dos meses que me hacen un cargo a la tarjeta anterior y a la ...
  • Xenia
  • Moderator
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Payment Options Not Loading + No "Change Plans" Option

PlanPremiumCountryIndia DeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueI've been trying to renew my Spotify subcription for a week now. My subscription ends tomorrow, and if I cannot resubscribe in time, I will have to download all...

neelshenoy_1-1591018346417.png neelshenoy_2-1591018364696.png
  • Casual Listener
  • Plan Premium Country India   Device Lenovo Laptop Operating System Windows 10   My Question or Issue I've been trying to renew my Spotify subcription for a week now. My subscript...
  • neelshenoy
  • Casual Listener
  • 1707 Views
  • 4 replies
  • 0 likes
  • 1707 Views
  • 4 replies
  • 0 likes

Abonelikk

My Question or IssueAboneliğimi iptal ettiğim halde ücretlendirme kartın ekstrelerinde görüyorum. Ocak ayına yaptığım iptal bir türlü sonuca ulaşmadı, bu iş can sıkıcı olmaya başladı bir an önce bu iptalini yerine getirilip para kesintisinin durmasın...

  • Visitor
  •     My Question or Issue Aboneliğimi iptal ettiğim halde ücretlendirme kartın ekstrelerinde görüyorum. Ocak ayına yaptığım iptal bir türlü sonuca ulaşmadı, bu iş can sıkıcı olmaya başlad...
  • Billy-J
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Help
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something went wrong. Try again, or get help

PlanStudentCountry BrazilDeviceGalaxy Note 8Operating System My Question or Issue Hello everyone, I've been trying to renew my student plan for weeks now, without success. At one point, for no reason, I received the notification that spotify couldn't...

  • Casual Listener
  • Plan Student Country  Brazil Device Galaxy Note 8 Operating System     My Question or Issue  Hello everyone, I've been trying to renew my student plan for weeks now, wit...
  • samo297
  • Casual Listener
  • 7671 Views
  • 17 replies
  • 4 likes
  • 7671 Views
  • 17 replies
  • 4 likes

I don't have money

My Question or Issue I don't have money right now. Please let me use Premium.I'll pay double next month.

  • Visitor
  • My Question or Issue   I don't have money right now. Please let me use Premium. I'll pay double next month.
  • Billy-J
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't cancel premuim

PlanPremiumCountryIsraelDeviceGalaxy A50Operating SystemAndroid My Question or Issuei subscribed to three months of Premium for free, it ended on February, i tried canceling it but it didn't work, cause it shows that i'm not on Premium, i though beca...

  • Visitor
  • Plan Premium Country Israel Device Galaxy A50 Operating System Android    My Question or Issue i subscribed to three months of Premium for free, it ended on February, i tried ca...
  • Xenia
  • Moderator
  • 518 Views
  • 2 replies
  • 1 likes
  • 518 Views
  • 2 replies
  • 1 likes

Superuser Contribution How do i disable my 2. Account's Premium

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10, Windows 10Operating SystemAndroid 9, Windows 10 My Question or IssueHi,After I purchased Premium for my Account I noticed, that I activated Premium on the wrong Account. So I tried to deactivate the ...

  • Visitor
  • Plan Premium Country Germany Device Samsung Galaxy S10, Windows 10 Operating System Android 9, Windows 10   My Question or Issue Hi, After I purchased Premium for my Account I noticed...
  • Elena
  • Moderator
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes

Unable to sign up for Premium trial

PlanFreeCountryCanadaDeviceSamsung Galaxy S8, HP laptopOperating SystemAndroid 9, Windows 10 My Question or IssueHi there, I am trying to sign up for the Premium (individual) account on Spotify but am unable to do so. When I click on the "Get 3 Month...

  • Newbie
  • Plan Free Country Canada Device Samsung Galaxy S8, HP laptop Operating System Android 9, Windows 10   My Question or Issue Hi there,   I am trying to sign up for the Premium (in...
  • OneByBoo
  • Roadie
  • 537 Views
  • 1 replies
  • 0 likes
  • Premium
    something
    Trial
  • 537 Views
  • 1 replies
  • 0 likes

Signed up with wrong account, lost 3-month trial

PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI unwittingly signed up for the 3-month trial using the wrong account. I canceled it immedi...

  • Visitor
  • Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I unwittin...
  • OneByBoo
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

No tengo premium y me siguen cobrando, como hago para solucionarlo?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Unable to subscribe to Premium in Quebec

PlanFree/PremiumCountryCanada / Quebec DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueI'm trying to subscribe to premium. It automatically links me with the promotion offer of 3 free months, but then asks me to check the box to con...

  • Casual Listener
  • Plan Free/Premium Country Canada / Quebec   Device Samsung Galaxy 8 Operating System Android   My Question or Issue I'm trying to subscribe to premium. It automatically links me ...
  • jomat66
  • Casual Listener
  • 1369 Views
  • 1 replies
  • 0 likes
  • 1369 Views
  • 1 replies
  • 0 likes

Money back

I signed up for a 3-month free promotion. They charged me a monthly fee of $9.99. I saw on the site that normally an amount is charged as a "test" of the account and then that amount is reversed. But it's been two weeks and the amount hasn't been ret...

  • Visitor
  • I signed up for a 3-month free promotion. They charged me a monthly fee of $9.99. I saw on the site that normally an amount is charged as a "test" of the account and then that amount is reversed. But...
  • OviiiOne
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Premium to Family Premium and back

I want to try Family Premium but I also want to be sure that if and when I decide to roll back to my current premium plan that I won't be charged a different rate than what I am currently paying for.PlanFree/PremiumCountry Device(iPhone 8, Samsung Ga...

  • Casual Listener
  • I want to try Family Premium but I also want to be sure that if and when I decide to roll back to my current premium plan that I won't be charged a different rate than what I am currently paying for....
  • Bethany_Dawn
  • Community Legend
  • 505 Views
  • 3 replies
  • 0 likes
  • 505 Views
  • 3 replies
  • 0 likes