Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Hello, I have paid by phone pay QR code then it's not showing in my account and no subscription in my account. Thanks
Newbie
Hello, I have paid by phone pay QR code then it's not showing in my account and no subscription in my account. Thanks
OneByBoo
Roadie
400 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Elena
Moderator
11730 Views
1 replies
0 likes
I was charged for a plan that I didn’t buy. Plan Free Country Colombia Device (iPhone XR Operating System (iOS 10, My Question or Issue This is the message I got form my bank: Acabas de realizar una compra el 14/12/2021 a las 21:10 con tu tarjeta de ...
Newbie
I was charged for a plan that I didn’t buy. Plan Free Country Colombia Device (iPhone XR Operating System (iOS 10, My Question or Issue Thi...
Alex
Spotify Legend
373 Views
1 replies
0 likes
I have the premium student plan which comes with showtime and hulu. Showtime activated just fine. Hulu shows my account is connected but it is not letting me access the site. It just offers plans to purchase even though I'm supposedly connected.
Newbie
I have the premium student plan which comes with showtime and hulu. Showtime activated just fine. Hulu shows my account is connected but it is not letting me access the site. It just offers plans to ...
CarlosE
Spotify Legend
935 Views
9 replies
0 likes
PlanPremium DuoCountryUnited States My Question or IssueMy wife and I have been subscribed to the duo account for over a year now, and I have it set to automatically pay. I confirmed my payment went through last week for this month, but she reports t...
Newbie
Plan Premium Duo Country United States My Question or Issue My wife and I have been subscribed to the duo account for over a year now, and I have it set to automatically pay. I confirmed...
CarlosE
Spotify Legend
836 Views
1 replies
0 likes
CountryPoland DeviceSamsung Galaxy s10 plus My ProblemKiedy chciałem skorzystać z Darmowego Okresu Próbnego logując się do aplikacji na telefonie przypadkiem skorzystałem z opcji One Step Login i użyłem innego konta niż mam teraz. Do konta nie mam do...
Newbie
Country Poland Device Samsung Galaxy s10 plus My Problem Kiedy chciałem skorzystać z Darmowego Okresu Próbnego logując się do aplikacji na telefonie przypadkiem skorzystałem z op...
Elena
Moderator
443 Views
1 replies
0 likes
Hello everyone, I need help. On November 23, 2021, my payment failed and I had to update card number. I had accidentally switched my plan from family to premium. During this time, my card was charged $10.49 (premium plan) CAD for 30 days. I had chang...
Newbie
Hello everyone, I need help. On November 23, 2021, my payment failed and I had to update card number. I had accidentally switched my plan from family to premium. During this ti...
Mario
Spotify Legend
538 Views
1 replies
0 likes
PlanPremium My Question or IssueI'm interested in paying for Spotify for a year and I've seen $99 12-month gift cards available online. Given that the monthly subscription is $9.99, I'm wondering if the gift card actually gives a year of service or b...
Newbie
Plan Premium My Question or Issue I'm interested in paying for Spotify for a year and I've seen $99 12-month gift cards available online. Given that the monthly subscription is $9....
MafeG
Spotify Legend
2760 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceASUS Zenbook 14Operating SystemWindows 10 My Question or IssueCurrently, as you all know, there is a deal of when you have your first purchase of premium, you get 3 months free. I am planning to buy a premium code at...
Regular
Plan Free Country United States Device ASUS Zenbook 14 Operating System Windows 10 My Question or Issue Currently, as you all know, there is a deal of when you have your first purcha...
Kiril
Moderator
6639 Views
6 replies
0 likes
PlanPremium IssueI get Spotify ads during podcasts even though I have premium. When is this bug going to get fixed?
Regular
Plan Premium Issue I get Spotify ads during podcasts even though I have premium. When is this bug going to get fixed?
wowwwitserin
Casual Listener
564 Views
2 replies
0 likes
PlanPremiumCountryiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAnyone having issues with playlists being greyed out? All mine are like that on mobile app?
Regular
Plan Premium Country iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Anyone having issues with playlists being greyed out? All mine ...
Alex
Spotify Legend
1071 Views
10 replies
0 likes
PlanPremium (Duo)CountryUK DeviceMultiple devices (Macbook, Samsung, Google Pixel) My Question or IssueHello, I'm trying to add my partner to my Premium Duo.On my side, it's already showing as Premium Duo subscription.However, when she tries to accep...
Newbie
Plan Premium (Duo) Country UK Device Multiple devices (Macbook, Samsung, Google Pixel) My Question or Issue Hello, I'm trying to add my partner to my Premium Duo. On m...
Alex
Spotify Legend
322 Views
1 replies
0 likes
We finally upgraded to a Duo plan so my wife and I can use Spotify at the same time. We've used one account for years, and all of our content is on my account. We assumed that when we added Duo and she signed up and joined the account, she'd be able ...
Casual Listener
We finally upgraded to a Duo plan so my wife and I can use Spotify at the same time. We've used one account for years, and all of our content is on my account. We assumed that when we ...
Bittencourt
Spotify Star
726 Views
1 replies
0 likes
Some time ago (don't remember exactly when, maybe 3 months ago) I borrow to my cousin my card data so she could buy Premium. I don't have any receipt on my mail of that buy, how can I cancel it? Also, how can I know how many accounts I have linked to...
Casual Listener
Some time ago (don't remember exactly when, maybe 3 months ago) I borrow to my cousin my card data so she could buy Premium. I don't have any receipt on my mail of that buy, how can I cancel it? &nb...
nicoloma99
Casual Listener
464 Views
1 replies
1 likes
PlanFree -> Premium - > FreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI decided to buy premium due to the engagement promotion [ Miss Premium? Get 3 months for $9.99 ] email. I went and pay for the premium and during this proce...
Casual Listener
Plan Free -> Premium - > Free Country USA Device PC Operating System Windows 10 My Question or Issue I decided to buy premium due to the engagement promotion [ Miss Premium? Ge...
Alex
Spotify Legend
1258 Views
4 replies
0 likes
Greetings, I purchased a Spotify Premium Gift Card today. And removed the sticker to redeem the voucher pin, only to notice that the sticker had removed part of the voucher pin. What now?!
Newbie
Greetings, I purchased a Spotify Premium Gift Card today. And removed the sticker to redeem the voucher pin, only to notice that the sticker had removed part of the voucher pin. What now?! &nb...
AdamDamon
Spotify Star
539 Views
1 replies
0 likes
Good day, I can't switch my payment method from Vodacom Billing to Card Payment.I used to be on a Solo Premium account, paid through card, I wanted to switch to a duo account, but was unable to use my card, it just gave me the Vodacom Billing option,...
Casual Listener
Good day, I can't switch my payment method from Vodacom Billing to Card Payment. I used to be on a Solo Premium account, paid through card, I wanted to switch to a duo account, but was unab...
Alex
Spotify Legend
642 Views
3 replies
1 likes
PremiumCountry FranceDevice(iPhone 10)Operating System(iOS 10, .) My Question or Issue The off-line mode does not work on spotify. All songs and palylist are marked as downloaded however, while trying to play them, I get a "you need to go on-line mes...
Regular
Premium Country France Device (iPhone 10) Operating System (iOS 10, .) My Question or Issue The off-line mode does not work on spotify. All songs and palylist are marked as downl...
username12342
Regular
408 Views
2 replies
0 likes
PlanPremium student with Hulu and showtimeCountryUSAMy Question or IssueI have the premium student account with Hulu and showtime bundle. When I first got it and activated the accounts they worked fine. I recently tried to go on both Hulu and showtim...
Newbie
Plan Premium student with Hulu and showtime Country USA My Question or Issue I have the premium student account with Hulu and showtime bundle. When I first got it and activated the accou...
Jeremy
Spotify Legend
643 Views
1 replies
0 likes
Wife and I are new to Spotify and we love it. Upgrading to Duo so that we can use Spotify in different locations simultaneously. Spotify on Roku from our TV or Amazon Echo devices or CarPlay in our autos are additional complications. Wife is very hap...
Visitor
Wife and I are new to Spotify and we love it. Upgrading to Duo so that we can use Spotify in different locations simultaneously. Spotify on Roku from our TV or Amazon Echo devices or CarP...
CarlosE
Spotify Legend
305 Views
1 replies
0 likes