Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hi. I am trying to buy premium but i only get the option of free trail 30 days and when try that i get message that say i already use this. There is no other option to choose so can get premium again. I try to use paypal to pay for it.
Hi all, someone used my email address to start a Spotify account before I started using Spotify. Now I am a Spotify user, and I used my email to set up the account. I changed all the personal info on my profile, but I can't change the username. I kno...
PlanFree/PremiumCountry CanadaDeviceHuawei P20 ProOperating SystemAndroid 8.1 My Question or Issue Unable to access advertised trial offer, not had Premium before. If someone could help me troubleshoot it'd be appreciated!
PlanFree/PremiumCountry USADeviceSamsung Galaxy 8Operating SystemMy Question or Issue I have the .99 cent deal for hulu as a black friday deal. And i just got 60 days free premium for this. Its there a way i can merge the 2 while only paying .99 cent...
My Question or IssueI have a premium account and it was hacked so that I can t log in anymore because they changed the email! I have found an email in french (I m in Italy, so it's weird) that says that the email of my account was changed! How do I g...
I am currently living in China, but my Spotify account is linked to my Facebook and my credit card has a US address. Spotify is available in China, but I have a VPN. I know a gift card can only be used in America, but if I send the gift card (purchas...
PlanPremiumCountry Singapore Samsung edge 7 Operating SystemAndroid My Question or Issue Premium ended before subscription ends
Plan: FreeCountry: Humboldt/Los AngelesDevice: iphone 10 Current operating systemMy Question or Issue: So i just tried to upgrade my account to premium for students after a while of paying for basic premium, but it says that my student discount has a...
Hi have spotify premium which is included in my vodafone price plan however I have been charged ten euro each month for the last 4 months. I have contacted vodafone and they said they have not charged me anything and that I should contact spotify. I ...
PlanPremium for FamilyCountry USADeviceiPhone 7, 8, and PC)Operating System(iOS) My Question or Issue We pay for Premium for Family. We have 5 family members under roof, all signed up. WE CAN NEVER LISTEN TO MORE THAN 1 DEVICE AT A TIME. Meaning, whi...
Im trying to get my 30 day free trial but it keeps unsubsribing me. I tried repeating the process a couple times but to no avail. I would be subscribed for a couple seconds at most but then I got texts saying I was unsubscribed. I was paying trying t...
I have tried redeem the valentines premium trial but when I put my credit card information in it tells me that I have already used a trial but I know I have not had a premium tiral before. Help?
I just paid my Student Premium subscription via Globe Prepaid Load (PH Courier) but when i opened my app, there is a notification saying that I need to update my payment to keep my premium subscription. how do i fix this?
7PlanSamsung galaxyAndroid My Question or Issue How do i get my money back from these thieves
spotify in my country is $4.99, but my credit card is from aa country where its $9.99, i also might be moving to that country in a while, my questions are: if i subscribe to premium now will i pay according to my card location or my actual location a...
https://www.spotify.com/us/purchase/ecards/ gives a 404i need to purchase an e-card - not sure how to do it now
I closed my facebook account somewhere in November/December 2018 which I used to log on my spotify account. (my facebook account was registered on *snip*) I then created a new account with the address *snip* and started a new subscription linked to t...
Buenos dias, quiero pagar Spotify premium en efectivo pero no me aparece la opcion de generar un pin de pago para baloto. ¿Cual es el procedimiento?.Gracias.
Bonjour,J'ai essayé en septembre de m'abonner à Spotify Prenium et n'y suis pas arrivée, il y avait une offre de trois mois gratuits.je me souviens avoir rentré mon numéro de carte bancaire mais cela n'a jamais fonctionné, je suis restée bloqué sur S...
Hi, Untill two months ago, I was using spotify free. But I saw an advertisement where I could get 3 months of spotify premium including headspace for 15 euros. I took the deal, but.. I’ve had a bill of spotify twice now. 10 euros.. how? Love to hear ...