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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75265 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140281 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80651 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270125 Views
159 replies
13 likes
I got a Spotify Premium trial for 3 months which expired in the beginning of this month which I didn't cancel, I got charged the amount necessary for my plan but it was telling me for days that I need to update my payment info cos my acc hasn't been ...
I got a Spotify Premium trial for 3 months which expired in the beginning of this month which I didn't cancel, I got charged the amount necessary for my plan but it was telling me for days that I nee...
Spotify Legend
376 Views
1 replies
0 likes
Se me venció el plan familiar el 15 de abril que tenía pagado por 6 meses a partir del 15 de octubre 2021. Pero para evitar la suspensión hice un prepago por otros 6 meses el 12 de éste mes de abril con un número de referencia que ustedes me dieron p...
Se me venció el plan familiar el 15 de abril que tenía pagado por 6 meses a partir del 15 de octubre 2021. Pero para evitar la suspensión hice un prepago por otros 6 meses el 12 de éste mes de abril ...
Spotify Legend
266 Views
1 replies
0 likes
When I redeem the pin it's says something went wrong try again and I have tried 8 times.
When I redeem the pin it's says something went wrong try again and I have tried 8 times.
Spotify Legend
303 Views
1 replies
0 likes
Tentei cancelar duas vezes só foi na terceira, e agora me cobraram, cancelei de novo, e nao chegou a mensagem confirmando que recebi. Quero meu dinheiro de volta
Tentei cancelar duas vezes só foi na terceira, e agora me cobraram, cancelei de novo, e nao chegou a mensagem confirmando que recebi. Quero meu dinheiro de volta
Moderator
278 Views
1 replies
0 likes
It's been a couple of days since I startest to receive a message on the app saying there was an error processing my payment and that I need to update my card info. I've tried it with two different credit cards, I've gone into incognito to do this and...
It's been a couple of days since I startest to receive a message on the app saying there was an error processing my payment and that I need to update my card info. I've tried it with two different cr...
Spotify Legend
398 Views
1 replies
0 likes
After I've filled out the form in order to get premium, and click confirm purchase, an error note shows up saying that "Something went wrong. Please try again." I've tried signing up on both my computer browser and phone browser, both have the same p...
After I've filled out the form in order to get premium, and click confirm purchase, an error note shows up saying that "Something went wrong. Please try again." I've tried signing up on both my compu...
Spotify Legend
447 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
306 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueToday I decided to try premium for the first time and got the 3 month free trial. I also purchased a Spotify 1-Year Subscription gift card as a back-up, since I wasn't sure another family member had used my c...
Plan Premium Country USA My Question or Issue Today I decided to try premium for the first time and got the 3 month free trial. I also purchased a Spotify 1-Year Subscription gift card a...
Spotify Star
1272 Views
1 replies
0 likes
I'm trying to add a second account to my duo subscription. I'm 100% sure it's the correct address then the administrator account (mine) of the duo subscription. Gives the error that the address is from a different country, and if it is correct i shou...
I'm trying to add a second account to my duo subscription. I'm 100% sure it's the correct address then the administrator account (mine) of the duo subscription. Gives the error that the address is fr...
Newbie
881 Views
2 replies
0 likes
i had premium canceled bc i dont have lots of money right now and it charged my account and i need a refund now!
i had premium canceled bc i dont have lots of money right now and it charged my account and i need a refund now!
Spotify Star
699 Views
1 replies
0 likes
if i cancel my free for 3 months Premium trial within the 'free' 3-months, when will my account revert to being a 'free' spotify - immediately, or after the 3-month trial?the T&Cs say: "If you cancel a Promotional Offer during the Promotional Period,...
if i cancel my free for 3 months Premium trial within the 'free' 3-months, when will my account revert to being a 'free' spotify - immediately, or after the 3-month trial? the T&Cs say: "If yo...
Spotify Star
1416 Views
1 replies
0 likes
I changed my login in information. It's asking me to pay premium when I already do. My bank records show this. This shows me as having a free account through face book. I no longer login in with face book; this needs to be changed to Premium now as m...
I changed my login in information. It's asking me to pay premium when I already do. My bank records show this. This shows me as having a free account through face book. I no longer login in with face...
Moderator
707 Views
1 replies
0 likes
Planning to do it today
Planning to do it today
Moderator
625 Views
1 replies
0 likes
I can't select the "Very High" audio quality in my Desktop app.I closed and opened, logged off and on.. but still.
I can't select the "Very High" audio quality in my Desktop app. I closed and opened, logged off and on.. but still.
Moderator
463 Views
1 replies
0 likes
Premium account, US, iPhone 12 My phone updated and logged me out of my Spotify. Now when I log back in, I can’t find my account, which was Premium, and I am also still being charged monthly for Premium. Every email I’ve reset a Spotify password for ...
Premium account, US, iPhone 12 My phone updated and logged me out of my Spotify. Now when I log back in, I can’t find my account, which was Premium, and I am also still being charg...
Moderator
568 Views
1 replies
0 likes
My debit card was hacked and I needed a new one. I didn't add the new card for payment until after my monthly fee declined. I added the new card asap but now I'm back on an individual premium plan and that's not what I want.
My debit card was hacked and I needed a new one. I didn't add the new card for payment until after my monthly fee declined. I added the new card asap but now I'm back on an individual premium plan an...
Moderator
554 Views
1 replies
0 likes
i paid my monthly subscription on the 6th of april but my music will not play when im not around wifi
i paid my monthly subscription on the 6th of april but my music will not play when im not around wifi
Moderator
418 Views
1 replies
0 likes
took my bill money very upset
took my bill money very upset
Spotify Star
491 Views
1 replies
0 likes
How can i enter a Spotify card and bot my credit card is there a way?
How can i enter a Spotify card and bot my credit card is there a way?
Spotify Star
462 Views
1 replies
0 likes
Ayer 13 de abril tuve que pagar el primer mes premiun y hoy me ofrecieron 3 meses gratis teniendo que pagar denuevo el 14 de julio, mi consulta es que sucede con lo que pagué ayer, se pierde??
Ayer 13 de abril tuve que pagar el primer mes premiun y hoy me ofrecieron 3 meses gratis teniendo que pagar denuevo el 14 de julio, mi consulta es que sucede con lo que pagué ayer, se pierde??
Moderator
602 Views
1 replies
0 likes
