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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75449 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140412 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80881 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270630 Views
159 replies
13 likes
PlanFree/PremiumCountryArmenia My Question or IssueHi, Spotify community. After you've closed Russian HQ and made Spotify unavailable, I've decided to change RU region for Armenia (where I've moved to). The thing is, that I had 1 year premium activat...
Plan Free/Premium Country Armenia My Question or Issue Hi, Spotify community. After you've closed Russian HQ and made Spotify unavailable, I've decided to change RU region for Arm...
Spotify Star
9619 Views
31 replies
5 likes
PlanPremiumCountry Netherlands DeviceAndroid, PCOperating System(Android, Windows 10) I had a premium subscription for 1 year. After changing the country, my subscription disappeared.How to restore it?
Plan Premium Country Netherlands Device Android, PC Operating System (Android, Windows 10) I had a premium subscription for 1 year. After changing the country, my subscrip...
Spotify Star
361 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to add a family member to my premium family account but was unable to I logged out a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wante...
Spotify Star
960 Views
1 replies
0 likes
CountryRussiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWill trial subscription come back after letting Russia use Spotify freely? My free trial supposed to end...
Country Russia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Will trial subscription com...
Casual Listener
336 Views
1 replies
0 likes
I'm unable to pay for my premium and I've tried different debit cards, still payment failed .PlanStudent planCountryNigeria DeviceSamsung s8 My Question or IssueWhat other means can I use for payment
I'm unable to pay for my premium and I've tried different debit cards, still payment failed . Plan Student plan Country Nigeria Device Samsung s8 My Question or Issue Wh...
Spotify Star
420 Views
1 replies
0 likes
2 months ago, I changed from Spotify Duo to the family plan. I am not the admin in the new plan so my colleague `pays for it, however, I am still being charged for the Duo plan! it is being two months now paying something I do not have! I request my ...
2 months ago, I changed from Spotify Duo to the family plan. I am not the admin in the new plan so my colleague `pays for it, however, I am still being charged for the Duo plan! it is being ...
Spotify Star
283 Views
1 replies
0 likes
I apologize in advance for any passive aggressive tendencies in the following.I am extremely aggravated by this problem. I'm sick and tired of shuffle, I hate it with a seething passion. I didn't buy premium for anything other than to remove the auto...
I apologize in advance for any passive aggressive tendencies in the following. I am extremely aggravated by this problem. I'm sick and tired of shuffle, I hate it with a seething passion. ...
Moderator
353 Views
1 replies
0 likes
We had a Premium Family account in Spotify but only one son uses it so we decided to switch to Premium Individual. Unfortunately, his account that has all his playlists and likes on it is a different account to the main account that now has premium. ...
We had a Premium Family account in Spotify but only one son uses it so we decided to switch to Premium Individual. Unfortunately, his account that has all his playlists and likes on it is a different...
Moderator
312 Views
1 replies
0 likes
Hi, I was logged out of my Premium account and don't know the email that I was signed up with. The payment keeps on running but I can't log in to close it. I have tried with all the different emails that I have but just can't find the right one. Anyo...
Hi, I was logged out of my Premium account and don't know the email that I was signed up with. The payment keeps on running but I can't log in to close it. I have tried with all the di...
Spotify Star
302 Views
1 replies
0 likes
Hi, I've been using a normal subscription, but now I joined Family premium.Would my previous subscription be cancelled automatically?I don't want to be double-billed. Thank you!
Hi, I've been using a normal subscription, but now I joined Family premium. Would my previous subscription be cancelled automatically? I don't want to be double-billed. Thank you!
Spotify Star
323 Views
1 replies
0 likes
Mi mamá por navidad me había regalado una tarjeta de regalo de $30 dólares, al canjearla me decía que me darían los primeros tres meses gratis y luego se comenzaría a usar el dinero de la tarjeta. Pasaron los tres meses gratis y ahora se puso el plan...
Mi mamá por navidad me había regalado una tarjeta de regalo de $30 dólares, al canjearla me decía que me darían los primeros tres meses gratis y luego se comenzaría a usar el dinero de la tarjeta.&nb...
Moderator
311 Views
1 replies
0 likes
olicito o cancelamento da cobrança no meu cartão de crédito pois não utilizava o serviço é habilitei a versão Premium somente para um teste, não sabia que seria cobrado sem nenhum aviso prévio. Aguardo solução.País: BrasilDispotivo: iphoneemail:**ble...
olicito o cancelamento da cobrança no meu cartão de crédito pois não utilizava o serviço é habilitei a versão Premium somente para um teste, não sabia que seria cobrado sem nenhum aviso prévio. Aguar...
Moderator
380 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDevice(TMobile REVVL 5G, Acer Chromebook Spin 11)Operating System(Android?, Chrome OS) My Question or IssueEvery time I try to sign up for Premium, I put in all my credentials correctly but I get a popup that says "Somethi...
Plan Free Country United States Device (TMobile REVVL 5G, Acer Chromebook Spin 11) Operating System (Android?, Chrome OS) My Question or Issue Every time I try to sign up for Premium...
Spotify Star
1356 Views
3 replies
0 likes
PlanFree, switching to PremiumCountryUSADeviceiPhone 12 and PCOperating SystemiOS15 and Windows 10My Question or IssueI'm trying to purchase the $9.99/3 months deal through PayPal. However, it's giving me a message under the address box saying, "Make...
Plan Free, switching to Premium Country USA Device iPhone 12 and PC Operating System iOS15 and Windows 10 My Question or Issue I'm trying to purchase the $9.99/3 months deal through PayPal. ...
Newbie
3458 Views
5 replies
0 likes
PlanPremium for StudentsCountryNigeriaDevicetecno CC7Operating SystemAndroid version 9 My Question or IssueI have been trying to update my Premium for Students subscription but it's declining my new card. I have tried complaining to my bank, but they...
Plan Premium for Students Country Nigeria Device tecno CC7 Operating System Android version 9 My Question or Issue I have been trying to update my Premium for Students subscription b...
Moderator
457 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHice el pago de premium familiar y no se refleja en la aplicación, me sale que no pudieron co...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hice el...
Moderator
325 Views
1 replies
0 likes
Hi All,I'm really hoping this community can help me! I'm based in the UK.I pay for a premium account on Spotify and have done so for about 2-3 years and I have a profile on there (Username: Grier Woodford - see attachment of photo screenshot from my ...
Hi All, I'm really hoping this community can help me! I'm based in the UK. I pay for a premium account on Spotify and have done so for about 2-3 years and I have a profile on there (Username:...
Spotify Star
447 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
283 Views
1 replies
0 likes
PlanFree/PremiumUK Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment for premium went out on the 10th March but it has been requesting payment again since a...
Plan Free/Premium UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My payment f...
Spotify Star
331 Views
1 replies
0 likes
Plan: PremiumCountry: BangladeshDevice: Samsung M32 My IssueWhile I trying to subscribe via the pay by mobile option, I did the following things.Give my phone number without country code, like 181XXXXXXX and +880 were shown on the left of the input f...
Plan: Premium Country: Bangladesh Device: Samsung M32 My Issue While I trying to subscribe via the pay by mobile option, I did the following things. Give my phone number without co...
Spotify Legend
676 Views
1 replies
0 likes
