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Ask here for help with Premium, payments and trials.
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello I received an offer from Xbox to receive a 6 month free trial of premium. W...
I recently bought a TV and it came with a 6 month spotify premium subscription, the problem is I already have a premium subscription. How can I redeem this voucher?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
i came across a offer 6 month of spotify premium with Xbox game pass,after the purchase i waited to receive message once i received a message with unique linki clicked on it which to me to a web pagewith start trial page after clicking on the start t...
My wife and I are getting charged twice a month but only 1 of us has a Premium account, the following are our emailsfree - *snip* - (Samsung) free - *snip* - (Samsung) free - *snip* - (Samsung) All above are confirmed Free accounts under each profile...
PlanPremiumCountryPhilippinesDeviceSamsung J7 PrimeOperating SystemAndroid Marshmallow My Question or IssueIt keeps saying that it's unable to charge me for this month's billing and I have to update my bank details. I only ever use the same debit car...
Hi, so I have just updated the app and my Spotify asked me to login again. I think I usually login with facebook and then when I check my premium has gone to free. I am sure this is the only account I have cause of the picture I put on my Spotify whi...
PlanPremium at the momentCountryBEDevice(Huawei Mate 20, Windows PC)Operating System(Android Pie, Windows 10,) My Question or IssueHi. I have an issue with Spotify Premium for 3 days now. I do have premium right now, paid via PayPal, but I'm trying t...
Olá, domingo 16/09 fiz o procedimento de sou eu estudante, não recebi o e-mail sobre nada relacionado até hoje, fui me auxiliar, caso meu e-mail não esta atualizado ou não foi embora ainda minha situação como estudante? BRASIL .
Hello,Suggestion : accept Revolut or N26 cards payment method when living abroad // decorrelate country residence location and credit card nationality. I created my premium account in France but I’m living in Vietnam now for several years. According ...
A search on this subject turns up many similar questions but no helpful answers, so I'm asking again. If I begin a Family Premium account, can I add my son who is an existing Premium subscriber without affecting his playlists and etc? Replies in the ...
[snip - Community Moderator edit for personal details] Plan Premium Country Germany Device iPhone 7 Operating System iOS 13.2 My Question or Issue Hey, I was using the standard premium abo the whole time. I was paying 9,99€ and suddenly the spotify...
I used up all the credit on my card for this month, so the Spotify payment for my Family account was denied. In a few days the card should return available, but what should I do as of now?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI did not receive promotional code for claiming the google home mini for premium users. I got...
I checked with every browser, extensions disabled etc. When I click to go to hulu I get "page not found"
Hello,I am a Canadian living abroad currently with no active Canadian credit cards. When I was living in Malaysia, I used my Malaysian credit card. This card will expire this week so I need to update my billing info. With this card expired, I have no...
PlanPremiumCountryEnglandDeviceiPhone 7Operating SystemiOS 10 My Question or IssuePaypal said the payment failed and it will be charged once again. but my money charged twice on this Wednesday and today. i checked my bank account, it confirmed.
PlanFree/PremiumCountrySweden Operating SystemWindows 10My Question or IssueI received an ad stating "3 months free". Upon clicking on it, the page I was forwarded to, then said Premium for 99kr (SEK) for 3 months (with 99kr/month after that). What i...
Plan Premium (Free For Now)Country Romania (Turda, Cluj County)Devices Samsung S7 Edge (2016), Samsung A40 (2019), ASUS Desktop PC (2014+)Operating System Android 8, Android 9, Windows 10 My Question or IssueI just wanted to buy premium and I am not ...