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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountryThe Netherlands DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueMy Spotify account did not switch to Premium after i got the 3 months for 0,99 cents deal. It says that there has been subscripted 0,99 cents on...
Hello,on May 17th of 2019 I got charged 14,99 euros for our family premium account. But this morning all 5 accounts went from premium to free. We don't know why and we find it strange. I've still got the proof of paying it. I can see it at the subscr...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had a Spotify free trial already, but I understand that Spotify has “win back” offers ...
Plan:PremiumCountry: USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, So for the last few years I have been on the student premium plan which included Hul...
Hello, I have the Individual Premium Plan in the USA. I am trying to find out if I had to enable the Hulu account during the promotional period and since that period is now closed if I am no longer able to activate the Hulu subscription. I can't find...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Good Morning, I am from Germany and I am not able to download Songs for 2 days now. Premium is activated (It says so in the Website, it is the Student version). And as far as I see, the other premium Features like skip, like or choose a Free Song of ...
PlanFree/PremiumCountryAustriaDeviceS8Operating SystemSome Android My Question or IssueHi, i forgot to enter verify my adress. I got switched to a free account. My wife send me an invitation again, but I cannot enter the family anymore and just get a...
Mi pregunta o problemaQuiero saber si una vez dado de baja el premium podre seguir escuchando mi musica descargada
Hello, I would like to purchase a 1 year membership for a friend.I have his email address to setup an account, but where on your website do I click to setup annual account ?
ive had premium for years now, and am just trying to connect to hulu. half hour later , im still getting no clear way of doing it. Some comments have said to go to "my services" part of my account page, but i don't see any such "my services link" aft...
So I tried applying for premium for students.. after filling in all the boxes, they said they would let me know if my application is approved in 2 or 3 days. It's a week after my application and I still didn't hear anything from Spotify. I'm paying 9...
So i just noticed (shame on me, i know) that spotify has been charging me twice a month for the monthly plan (20 INS / month) every 14 and 27 of each month for the past 11 months. Is there a reason for that?! and how can i solve it? Thank you.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I have spotify premium and have added my son with no issue. But when i try to add my wife ...
Assinei o plano Premium por boleto, debitou da minha conta chegou a confirmação no email, quando clico para confirmar me direciona para minha conta, porém aparece que está free ainda.
PlanPremiumCountryUSADeviceiPhone Operating SystemiOS My Question or IssueI got charged the 6th of this month and now the 19th. Why? And it constantly pops up that I haven't paid when I obviously have.
PlanPremiumCountryMalaysia DeviceS10plusOperating SystemAndroid My Question or IssueOne of my family members suddenly become non-premium. We've been subscribing premium account since Sept 2018. His login email is still the same as in the family premi...
My Spotify premium was supposed to end on May 17 as I have $0 in my bank account, however, I keep getting notifications that my premium is supposed to end although I still have it. I check my subscription page and see that my Spotify renews on “?” I ...
I originally purchased spotify premium for only myself. Someone ended up getting into my account and upgraded my account from regular premium to family premium so they could steal off of what I paid for. The deal I bought was $9.99 for 3 months, howe...
I have had the student membership for a while and all of the sudden it expired without my knowledge. spotify went ahead and charged me WITHOUT NOTICE the full price for the past 6 months. this is absolutely disgusting and schmmy of them for STEALING ...