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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremiumCountrySouth Africa DeviceiPhone Operating SystemiOS 10 My Question or IssueHi, I keep getting the email that I need to update my card/payment information and I’ve done so with 3 different cards and I do not have any more cards to choose f...
Somebody please advise me. when I look at the bank account I see Spotyfy paying twice a month
As you see in this picture, I had two payments last mont for Spotify. I know that the payment at 15.09. 2019 is my main Spotify account and I'm using it. Which is had paid at 19.09.2019, I don't know which account and I want to cancel subscriptions f...
Salve, mi è arrivata questa email stamattina. Ero premium ma adesso mi ritrovo free, cosa dovrei fare in merito? Vi ringrazio anticpatamente.Email:Ti volevamo informare che sei stato rimosso da Spotify Premium Family da 21mgooxtv37ovk4ogga7jg7tq.Non ...
PlanFAMILY PREMIUMCountryusaDevicepc, iphone 10, macbook pro latest osOperating Systemwindows 10, ios My Question or Issue Just switched to family plan (14.99 per month). However, up to this point my kids had - and are still - incurring individual ch...
My Question or IssueI can't subscribe to Spotify premium with my card even thought all of the information is correct and my card is working. I've tried different browsers as well. The card I'm using is the same card I've used before to subscribe to p...
I have the premium plan and have the free Hulu that comes with it and it is no longer working. Hulu keeps asking me to change my plan and pay. Not too happy that I pay for premium and can’t even get in contact with someone as well. Probably canceling...
PlanFree/PremiumCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGetting ads for 3 months of premium for free, but then I click on it and nothing happ...
hello, i just paid for spotify! However, i paid double i mean i paid $4.99 and $9.99 at the same time. First, i tried to paid for students premium, but i don't know why i can't. So, i paid for original premium prices. When I looked at my account I pa...
An advert for 3 free months came up on my free account. Followed the links, paid by paypal, and now it's already took out 9.99 and states that my next payment is for 9.99 this day next month.Something clearly has gone wrong here and theres no one to ...
PlanPremiumCountryIndia/US My Question or IssueI have Premium paid for until some time in 2020 from India. I've moved to the US and don't see an option to switch the country. I can still use Spotify but a bunch of songs and some entire discographies ...
I was only able to have my student discount for 4 years and once that time was up, spotify automatically changed me to premium. In doing that, I lost my hulu access. How do I fix this?
I have been double billed for over 2 years, at $9.99 per month. I was told I had a "Facebook" account, which I do not remember. This "extra" account was cancelled, but I was told I would not receive a refund or credit. This is at best, unfair, and at...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10+ and Garmin Fenix 6X My Question or IssueI just subscribed to Spotify Premium, thrilled that I can listen to podcasts, directly from my watch. Oddly enough, BBC podcasts are not syncing to the watch. ...
I have checked my bank accounts and I have three spotify payments per month coming out. One is for my own account 14.99 family premium.One is my daughter 9.99 which I will cancel and she will use premium.The other we have no idea whom is using it or ...
Hello there. Sincerly, Spotify is not available in my country (Serbia). I was wondering if I could buy the premium account somehow and use it through VPN? If not, when will it be available for Serbia? I am willing to pay right now and use it through ...
Hello i bought Spotify premium, yesterday and it still acts somewhat like i have a free account. I cant disable shuffle play, im not allowed to see what song is playing next, i cant go back to a previous song. I do have some features of Premium like ...
PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.4.1 My Question or IssueMy Spotify account was registered from the US and I wanted to switch it to Premium while being in the US but when I enter my Visa card number which I got from Pakistan,...
Plan129/month PremiumCountryPhilippinesDeviceXiaomi Redmi 7Operating SystemAndroid My Question or Issue Whenever I tried to subscribe on P 129/month via credit/debit card, it says that I'm not eligible to the offer. The only promo that they want me t...
I have premium and pay the 14.99 that gives me 5 users. I see now where you are doing six to compete with apple no doubt. How do I ( a loyal customer ) get my sixth user? Do I have to cancel this subscritpion and start a whole new one