Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanFree/PremiumCountryUSA DeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueI had a family plan under a different email and when I cancelled it, I got Spotify Premium in its place and the payment went through. However, I want to change the...
Hello,I am the owner of a family subscription.Because we are not leaving together anymore I want to “split” the account and have my own one.The other members of my family subscription love Spotify and still want to use it.Is there a solution to have ...
I'm in Indonesia, and I'm trying to subscribe to Spotify Duo with Credit Card, but it always redirect me to another payment method. Why? Does paying with credit card is not accepted anymore in Indonesia? I've tried this method to resolve this problem...
Today I cancelled my Spotify subscription after 7 years. For the past 4 I have been using the student discount for £5 per month, great! but now i'm not a student and I ask myself 'is this product worth £9.99 a month? In USA its $9.99, thats like £6 h...
PlanPremium (Duo)CountryUruguay My Question or IssueHow can I go from the duo plan to the family plan?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had been getting hulu with my premium but recently I got a new credit card and forgot to re...
PlanFree/PremiumPremium For Family DeviceRealme 5Operating SystemAndroid 10 My Question or Issue1. I'm gonna ask what if my premium will end tommorow then I will subscribe again before it expire then I go offline mode will my downloaded songs will be...
Howdy,I'm subscribed to the duo-plan, and was hoping to enjoy the duo-mix option, but after some weeks it seems there are major issues with it:1. The songs rarely get updated, and other than a few songs that change each week most of the playlist stay...
PlanPremiumCountryFRANCEDeviceall devicesOperating Systemall OS My Question or IssueJe suis invité sur un compte DUO PREMIUM. Après plusieurs mois d'utilisaiton du DUOMIX sans problème celui-ci ne se met plus à jour avec mes données. Je n'apparais pl...
I cannot process my payment through pay by mobile. Im stuck on the page with "Get Premium: Your Plan" with the amount and country. No option to input your mobile number and proceed.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i have just finished my trial with free Spotify and I’m trying to subscribe to premium. I’ve...
My Question or Issue Will not accept my or my wife's card. Just shows 3 pulsing dots. why should i bother with a company who has not channels to directly communicate. Sheer laziness and contempt. Will use another service.
Hola . Mi mujer y yo tenemos una cuenta premium duo y resulta que tanto en mi ipad como en mi teléfono android al darle al play a mis listas y albunes se reproduce la música en modo aleatorio, simn embargo en el ordenador no es así. ¿por qué ocurre e...
PlanPremium to Family CountryGermanyMy Question or Issue Hello ive a active premium Account, witch is payed until 2022. But now i would like to upgrade to family. What will happen to my already payed premium?
I've had a family plan for years, with almost the full amount of accounts attached. There are people relying on me to pay for their plan. Why is it not letting me go back to the family plan?
I am on a free plan and as I start playing music Spotify advises me to watch a advertisement video for 30 minutes of uninterrupted listening. I gladly watch this advertisement which goes on for more than 30 seconds and then hope that I do not hear an...
PlanPremium, DuoCountrySingapore, India My Question or IssueHi, I currently have a Spotify Premium Account in Singapore linked to a Singapore credit card. I've recently moved to India with my wife, and we live at the same address. I sent up Spotify D...
PlanFreeCountryUnited KingdomDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhen i go to the spotify app and click the 6 month free premium offer, it takes me to the page and it says i am not eligible for the offer. Phone was ...
Plan Premium DuoCountryArgentina My Question Im having problems with my duo plan. Im the manager and im sharing my account with my brother, but he didnt use his account for a long time. Now he is trying to use his account again but apparently is not ...
PlanStarted as Free, then as Premium.CountryRussiaDeviceSamsung SM-A505FN, but I tried to pay via WebsiteOperating SystemWindows 10 Pro My Question or IssueI started as Free. The first time I needed to pay subscription - I couldn't. I use Sberbank. A...