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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69810 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133951 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71683 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254904 Views
156 replies
13 likes
Guess what? I no longer am. I can't like my own local files which are, derp, the songs I like the most. This alone is literally the dumbest thing I have ever had to deal with how ever, the difficulty of just being able to play my music across machine...
Guess what? I no longer am. I can't like my own local files which are, derp, the songs I like the most. This alone is literally the dumbest thing I have ever had to deal with how ever, ...
Spotify Star
727 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDear All! I have a quick question? My daughter is just staying for a year in the US. As we ha...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Dear Al...
Spotify Legend
572 Views
1 replies
0 likes
PlanFamilyCountryRussia My Question or IssueHello Team,I was faced with following problem: While updating payments method (previous card was expired) after payment date I was charged for Premium subscription instead of Family one. Is there any option...
Plan Family Country Russia My Question or Issue Hello Team, I was faced with following problem: While updating payments method (previous card was expired) after payment date I was charg...
Spotify Legend
381 Views
1 replies
0 likes
Hi, I have a Family account but as its only myself and my son that use it I'd like to switch to the Duo. From looking through this help section though it looks like he will lose his playlists if I do. Can someone tell me how I can switch so he won't ...
Hi, I have a Family account but as its only myself and my son that use it I'd like to switch to the Duo. From looking through this help section though it looks like he will lose his playlists if I do...
Spotify Legend
447 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI paid for 6months premium with 3month free(9months). but premium end on 26/01/2022. Kindly l...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I paid ...
Spotify Legend
335 Views
1 replies
0 likes
We've had premium family for at least 7 years now. My son, when he was in university, activated a premium for student account. He finished university around 6-7 years ago and believes that he deactivated that account. When we signed up to premium-fam...
We've had premium family for at least 7 years now. My son, when he was in university, activated a premium for student account. He finished university around 6-7 years ago and believes ...
Spotify Star
584 Views
1 replies
0 likes
PlanPREMIUMCountry DeviceSamsung S20+Operating SystemIdk, most recent android i guess My Question or Issue I've just realised that I have been paying for my DUO plan simultaneously with solo premium for at least 5 to 6 months.
Plan PREMIUM Country Device Samsung S20+ Operating System Idk, most recent android i guess My Question or Issue I've just realised that I have been paying for my DUO p...
Moderator
404 Views
1 replies
0 likes
We both pay for individual spotify accounts, if we move to a duo account, will we both keep our current profiles with our playlists etc? PlanPremium duoCountryUKDeviceiPhonesOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
We both pay for individual spotify accounts, if we move to a duo account, will we both keep our current profiles with our playlists etc? Plan Premium duo Country UK Device iPhones Operat...
Spotify Star
724 Views
1 replies
0 likes
PlanDuoCountryUKDevice(iPhone 8, Echo Dot, Laptops)Operating System(iOS 10, Windows 10,etc.) My Question or IssueOK, I've just signed up for Duo so that my partner and I can listen to different music at the same time on our devices.I've sent the invi...
Plan Duo Country UK Device (iPhone 8, Echo Dot, Laptops) Operating System (iOS 10, Windows 10,etc.) My Question or Issue OK, I've just signed up for Duo so that my partner an...
Spotify Legend
1624 Views
4 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was wonderin if ur free trial got cancelled as well? becus mine just did this mornin and im...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was w...
Moderator
421 Views
1 replies
0 likes
I had a subscription with Headspace and Spotify Premium in Sweden. I changed my payment card and information this time to Finland. At the same time I lost my subscription with Headspace. Now it says "Your plan will change to Spotify Premium on 1/18/2...
I had a subscription with Headspace and Spotify Premium in Sweden. I changed my payment card and information this time to Finland. At the same time I lost my subscription with Headspace. Now it says ...
Spotify Star
469 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 11 My Question or IssueSo because spotify recently refused to take my bank account as a payment option when trying to change it i switched to activation cards for 10 bucks....
Plan Premium Country Germany Device Samsung Galaxy S10 Plus Operating System Android 11 My Question or Issue So because spotify recently refused to take my bank account as a payment ...
Spotify Legend
390 Views
1 replies
0 likes
.PlanPremium duoCountryUkDeviceGoogle nest. x 3 My Question or IssueDuo set up for 2 users in same house linked and verified addresses. Both Show up on spotifty subscription plan manager and plan member. We have 3 nests but only one person can use sp...
. Plan Premium duo Country Uk Device Google nest. x 3 My Question or Issue Duo set up for 2 users in same house linked and verified addresses. Both Show up on spotifty s...
Spotify Legend
480 Views
2 replies
0 likes
Plan PremiumCountry UK My Question or Issue I am unable to change my plan from Premium to Free. The "Available plans" page is blank. I have tried different browsers, including incognito mode. I can see the Receipt for my last payment. Any help would ...
Plan Premium Country UK My Question or Issue I am unable to change my plan from Premium to Free. The "Available plans" page is blank. I have tried different browsers, includin...
Spotify Legend
1379 Views
3 replies
0 likes
PlanPremium changed to Premium DuoCountryNetherlands DeviceiPhone 11Operating SystemiOS 15,2 My Question or IssueI changed my Premium account yesterday evening into Premium Duo.In the screen there was a new payment proposal.After that I didn't hear a...
Plan Premium changed to Premium Duo Country Netherlands Device iPhone 11 Operating System iOS 15,2 My Question or Issue I changed my Premium account yesterday evening into Pr...
Spotify Legend
371 Views
1 replies
0 likes
Hello all - I've recently upgraded my vodafone to include 2 years of free spotify premium. I'm already a premium payer. Can i confirm the process for using the vodafone offer as follows: 1) cancel premium subscription 2) follow instructions from voda...
Hello all - I've recently upgraded my vodafone to include 2 years of free spotify premium. I'm already a premium payer. Can i confirm the process for using the vodafone offer as fol...
Spotify Legend
1645 Views
3 replies
0 likes
PlanPremiumCountryGermanyDevice(RedMi 8Pro/ iPhone 6Operating System(iOS 10, Android Oreo) My Question or IssueI signed up for a premium Duo account for my 15 y/o daughter and me. We're in the same house. She's adding the correct address, but when at...
Plan Premium Country Germany Device (RedMi 8Pro/ iPhone 6 Operating System (iOS 10, Android Oreo) My Question or Issue I signed up for a premium Duo account for my 15 y/o daught...
Newbie
505 Views
1 replies
1 likes
Hi,I have a Premium plan and I want to change the account from a U.K. account to the US , and update the card details. My Question or IssueI tried several times to update the country and it doesn’t save the change from the U.K. to US. I also tried to...
Hi, I have a Premium plan and I want to change the account from a U.K. account to the US , and update the card details. My Question or Issue I tried several times to upda...
Moderator
1103 Views
5 replies
0 likes
Plan: PremiumCountry: Germany My RequestDear Spotify-Team, I checked my bank account and noticed that I have been charged the normal premium fee instead of the student fee since July 2021. I am still a student I am kindly asking you if you could retr...
Plan: Premium Country: Germany My Request Dear Spotify-Team, I checked my bank account and noticed that I have been charged the normal premium fee instead of the student fee si...
Spotify Star
834 Views
1 replies
0 likes
I was asked to update payment information for my premium subscription, and get sent to the website. On this page you are stuck to the Premium Duo option, and after updating the payment info, you are suddenly confirming the more expensive subscription...
I was asked to update payment information for my premium subscription, and get sent to the website. On this page you are stuck to the Premium Duo option, and after updating the payment info, you are ...
Spotify Legend
1292 Views
3 replies
0 likes
