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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130773 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62685 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242290 Views
149 replies
13 likes
Plan Premium DuoCountryArgentina My Question Im having problems with my duo plan. Im the manager and im sharing my account with my brother, but he didnt use his account for a long time. Now he is trying to use his account again but apparently is not ...
Plan Premium Duo Country Argentina My Question Im having problems with my duo plan. Im the manager and im sharing my account with my brother, bu...
Spotify Legend
494 Views
1 replies
0 likes
PlanStarted as Free, then as Premium.CountryRussiaDeviceSamsung SM-A505FN, but I tried to pay via WebsiteOperating SystemWindows 10 Pro My Question or IssueI started as Free. The first time I needed to pay subscription - I couldn't. I use Sberbank. A...
Plan Started as Free, then as Premium. Country Russia Device Samsung SM-A505FN, but I tried to pay via Website Operating System Windows 10 Pro My Question or Issue I started as Free....
Spotify Star
682 Views
3 replies
0 likes
Starbucks Partner -> Student PlanPremiumUSA iPhone XRiOS 14.3 --- I'm having issues canceling my Starbucks Partner subscription so that I can switch to a Student account. I recently left SBUX but my plan hasn't been canceled, and I was hoping to swit...
Starbucks Partner -> Student Plan Premium USA iPhone XR iOS 14.3 --- I'm having issues canceling my Starbucks Partner subscription so that I can switch to a Student a...
Spotify Star
2255 Views
1 replies
0 likes
PlanPremiumCountryUS My Question or IssueI am asking this question from a temporary free account, because I can not access my old premium account. My old account, which I still pay for and want to recover, was created using my Facebook profile. I dea...
Plan Premium Country US My Question or Issue I am asking this question from a temporary free account, because I can not access my old premium account. My old account, which I still pay f...
Community Legend
488 Views
1 replies
0 likes
Hello All.My understanding of the Premium service is that it's sole purpose is to remove the adverts. I decided to pay to use premium just before Joe Rogan moved to spotify from youtube last year. Since I've used premium I haven't had any adverts unt...
Hello All. My understanding of the Premium service is that it's sole purpose is to remove the adverts. I decided to pay to use premium just before Joe Rogan moved to spotify from youtube last year. ...
Regular
1315 Views
3 replies
9 likes
User name31dt6ch3ukaetmbbzpcsl3wpox64PlanFreeCountryRussiaMy Question or IssueHello! My issue is, i don't have free premium subscription option for new users.I registered my account when I'm was use a MTS mobile provider. In that case i had a 6 moth ...
User name 31dt6ch3ukaetmbbzpcsl3wpox64 Plan Free Country Russia My Question or Issue Hello! My issue is, i don't have free premium subscription option for new users. I registered my account w...
Moderator
558 Views
3 replies
0 likes
PlanFree for NowCountry DeviceSamsung Galaxy S10Operating SystemIOS 10 My Question or IssueAn offer for 6 months of premium through Samsung is available on the device listed above. Can I access premium on my other devices as well during the promo per...
Plan Free for Now Country Device Samsung Galaxy S10 Operating System IOS 10 My Question or Issue An offer for 6 months of premium through Samsung is available on the device li...
Spotify Star
676 Views
1 replies
0 likes
I switched from Spotify family to duo and Spotify said that the difference I paid I would be used for next month. However, I still got charged 12.99. What should I do? How do I contact Spotify's live chat?
I switched from Spotify family to duo and Spotify said that the difference I paid I would be used for next month. However, I still got charged 12.99. What should I do? How do I contact Spotify's live...
298 Views
0 replies
0 likes
PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a premium duo account but I still get ads while the other person doesnt, what's goin...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a p...
Moderator
913 Views
8 replies
0 likes
When I add a new track to an open playlist, do my followers receive a message about it?
When I add a new track to an open playlist, do my followers receive a message about it?
Community Legend
574 Views
3 replies
0 likes
PlanPremium DuoCountryFranceDeviceGalaxy A10, Windows 10 Laptop, Echo DotOperating SystemAndroid, Windows 10, Amazon Alexa (?) My Question or IssueHi, My latest payment got declined by my card because I had reached the payment limit, so I raised it a...
Plan Premium Duo Country France Device Galaxy A10, Windows 10 Laptop, Echo Dot Operating System Android, Windows 10, Amazon Alexa (?) My Question or Issue Hi, My latest paym...
Moderator
678 Views
1 replies
0 likes
PremiumSweden I just discovered I have been charged twice for Spotify for almost a year without knowing this was happening. Spotify says I used a free trial that became a premium subscription and that that account was created through Facebook. I had ...
Premium Sweden I just discovered I have been charged twice for Spotify for almost a year without knowing this was happening. Spotify says I used a free trial that became a premium subscript...
438 Views
0 replies
0 likes
PlanPremium My Question or IssueThis is not the account I use for payment.Just ask some questions.Is it normal to charge me if I have already disconnect from Facebook?As far as I remember, if you registered Spotify with Facebook account, then you log...
Plan Premium My Question or Issue This is not the account I use for payment. Just ask some questions. Is it normal to charge me if I have already disconnect from Facebook? As far as I r...
Spotify Legend
364 Views
1 replies
0 likes
I'm currently on a Premium plan in the UK. I want to upgrade to a Duo account to include my partner, who I'm in a long-distance relationship with. She lives in the US. Am I able to do that?
I'm currently on a Premium plan in the UK. I want to upgrade to a Duo account to include my partner, who I'm in a long-distance relationship with. She lives in the US. Am I able to do that?
Spotify Star
2914 Views
1 replies
1 likes
PlanPremium (Student)CountryIndiaDevice(OnePlus 7, Acer Predator G3-572)Operating System(Android 10, Windows 10) My Question or IssueI tried to upgrade to premium (student) plan twice from my android phone and then for the third time from my laptop b...
Plan Premium (Student) Country India Device (OnePlus 7, Acer Predator G3-572) Operating System (Android 10, Windows 10) My Question or Issue I tried to upgrade to premium (student) p...
Spotify Star
388 Views
1 replies
0 likes
I don't care about paying for my $9.99 subscription. That's not the issue. Two weeks ago I cancelled my debit card ending in [snip - Moderator edit] because I lost it. That was the same card on my Spotify account to make my payment. Yesterday I check...
I don't care about paying for my $9.99 subscription. That's not the issue. Two weeks ago I cancelled my debit card ending in [snip - Moderator edit] because I lost it. That was the same card on my Sp...
Spotify Star
872 Views
1 replies
0 likes
PlanTrying to get back to PremiumCountryBrazilDeviceProblem on Desktop and on Asus Zenphone 2My Question or IssueBetween 5 and 6 of january 2021, my Premium got cancelled and I can't subscribe again. When I try, I get a message that says that there w...
Plan Trying to get back to Premium Country Brazil Device Problem on Desktop and on Asus Zenphone 2 My Question or Issue Between 5 and 6 of january 2021, my Premium got cancelled and I can't su...
Casual Listener
682 Views
3 replies
0 likes
My wife and I each have a Premium plan provided via Vodafone. These plans expire at the end of January and at that time we would like to change our mobile phone provider and move our Spotify Accounts to a Premium Duo plan. I am aware that we can not ...
My wife and I each have a Premium plan provided via Vodafone. These plans expire at the end of January and at that time we would like to change our mobile phone provider and move our Spotify Accounts...
Visitor
2044 Views
2 replies
0 likes
I have upgraded to Premium + Headspace. I have a Sony Xperia L2, Android version 7.1.1 I upgraded but now the app doesn't work. It says 'something went wrong' when i try to view an album or playlist and when i select a song it doesnt play anything at...
I have upgraded to Premium + Headspace. I have a Sony Xperia L2, Android version 7.1.1 I upgraded but now the app doesn't work. It says 'something went wrong' when i try to view an album or ...
Spotify Legend
1760 Views
5 replies
0 likes
PlanPremiumCountryAustralia I have just changed country (NZ to Australia) and payment method (PayPal linked to Australian CC). I have for reasons unknown been charged a foreign transaction fee on my subscription amount (AU$11.99 + $0.32 foreign trans...
Plan Premium Country Australia I have just changed country (NZ to Australia) and payment method (PayPal linked to Australian CC). I have for reasons unknown been charged a foreig...
Visitor
12091 Views
13 replies
8 likes
