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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanFree/PremiumCountryDominican Republic, but currently in Spain. DeviceSamsung galaxy 9Operating SystemAndroid My Question or IssueI'm trying to upgrade my account to premium. My card is from Dominican Republic, so I tried to change my country from...
I have paid for Premium for over a year with PayPal balance, but when I try to pay now it says I have to have a credit card linked to my account. I cannot do that, hence why I'm using PayPal balance. Why can't I use PayPal balance anymore?
Found contact details, thanks.
Me hicieron cobro doble en días distintos en el mismo mes. En mi suscripción me dice que me hacen cobro los días 12 de cada mes, pero tengo cobros del 15 de Spotify por el mismo valor. PlanPremiumCountryColombiaDeviceHuawei P20Operating SystemAndroid...
Hello,I have had a premium subscribtion with no issues, for many years, paid via Itunes (for a reason I have forgot). For about a week ago I had an email telling me there was a problem with my payment, so I head over to my bank and notice that the pa...
I have 2 emails and I dont remember if I got premium in any of those ones. But, currently I am using one of them and I dont have premium but I am still being charged. I need help and a refund. Thank you .
I am yet another customer who is struggling with the Canadian Google Home Mini offer. I recieved my email telling me that my device is available. I go through the steps and to checkout only to find that the redemption code is not applied. I try to ap...
Hi! I have a consecant problem. The country of my free Spotify account is Switzerland. I want to re-subscribe to a Premium account, but the person who pays for me is in France. If this person pays the account from France with a Swiss credit card, wil...
Hi, I am interested in the google mini offer, however I am not a premium member. The fine print of the offer says: Offer available until May 9, 2019, or while supplies last. If I sign up today for the premium account, will I still get the google mini...
PlanPremiumCountry DeviceSamsung Galaxy s9Operating SystemiOS 10, My Question or Issuehi, when i try to get my google home mini, it say de promotional code will be apply but its not. sorry for my english, im french. how can i get free if it does not ...
PlanPremiumThe Netherlands DeviceYou put that here, so why moan about the message body containing that content? IdiotsOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm paying for Premium, can see payment details (last pa...
Bought premium on the 9th and its the 17th of april. 2019. Never got email for google home mini. And people already received theire device by mail .how long will i have to wait?
So i signed up for the premium w/ hulu and it worked for a moment. My spotify account says it is linked to hulu with the "start watching" button but everytime i try to login with the hulu account i made it says "login invalid" and doesnt let me in. D...
PlanPremium for StudentsCountryUnited StatesDeviceiPhone 8, TVOperating System My Question or IssueSo I am trying to log into my hulu account on my tv but it won't let me. When I go onto hulu on my phone, I'm already logged in because of spotify. I e...
Plan - Premium w/ HuluLocation - United StatesOperating System - MacOS Mojave 10.14.4Browser - Google Chrome Version 73.0.3683.103 Spotify Premium w/ HuluHulu shows that it is activatedAfter clicking "start watching" I get sent here. My name appears ...
Hi, I purchased Samsung 10 plus and as per offer i should get 6 months of premium membership free. Please help me get that
PlanFree and PremiumCountrySpainDeviceAllOperating SystemAndroid and Deskotp My Question or IssueBuenos días, Me han pasado automáticamente a la cuenta free habiendo pagado la cuenta premium a través de PS4. De hecho, me han cobrado 10 euros en lugar...
Hi.I've been using Paysafecard to activate my spotify premium, but now I don't see any other option, than activate it throught the month subscription.Did the spotify remove activation thru the PSC in my country? I am living in Poland.
PlanPremiumCountryCanadaDeviceiPhone 8, Mac Book Pro, DesktopMy Question or IssueI just ordered my google home mini and it got cancelled. I spoke with a google representative first and they said that they had to verify my information again and it wil...
PlanPremiumCountryChileDeviceiPhone 6Operating SystemWindows 8 Pro x64 My Question or IssueI have Spotify Premium linked to my Facebook account, the thing is that ive recently reinstaled Spotify on my laptop and says "get premium" and keeps poping ou...