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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129153 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57843 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233464 Views
144 replies
13 likes
PlanFree/PremiumCountryIndiaDeviceSamsung A5 (2016)Operating SystemAndroid Oreo Issue:I had taken a 3 month free trial version with no ads. At the end of 3 months, I logged-in to my Spotify account. However, I could not cancel my subscription since i...
Plan Free/Premium Country India Device Samsung A5 (2016) Operating System Android Oreo Issue: I had taken a 3 month free trial version with no ads. At the end of 3 month...
Spotify Star
379 Views
1 replies
0 likes
My Question or Issuerecently i was dropped from a family plan, and i cannot join another one for a year because of the once a year thing. if i try to join a duo plan will it work? or will it show that i cannot join it because i have to wait 12 months...
My Question or Issue recently i was dropped from a family plan, and i cannot join another one for a year because of the once a year thing. if i try to join a duo plan will it work? or will i...
Spotify Star
785 Views
1 replies
0 likes
I am currently subscribed to Premium Family and would like to switch to Duo as there are only two people using the plan. The information I have found so far says that I can make this change from my Account page. When I click "Change Plan," the only o...
I am currently subscribed to Premium Family and would like to switch to Duo as there are only two people using the plan. The information I have found so far says that I can make this change from my A...
Spotify Star
1474 Views
3 replies
0 likes
Hello! I’ve bought a premium duo account, and my boyfriend can’t join it - every time there is an “error”. We’ve tried to fill in the address (with the right address) several times but it still doesn’t work... what should we do?
Hello! I’ve bought a premium duo account, and my boyfriend can’t join it - every time there is an “error”. We’ve tried to fill in the address (with the right address) several times but ...
Newbie
2511 Views
4 replies
0 likes
Hey Community, Sinds 2 maanden heb ik een Family plan geactiveerd. Nu, hiervoor had ik 2 lopende abonnementen voor mezelf en een familielid. Heb deze twee opgezegd en het family plan geactiveerd. Nu, 2 maanden later betaal ik momenteel 14,99/maand ma...
Hey Community, Sinds 2 maanden heb ik een Family plan geactiveerd. Nu, hiervoor had ik 2 lopende abonnementen voor mezelf en een familielid. Heb deze twee opgezegd en het family plan geactiv...
Spotify Legend
760 Views
1 replies
0 likes
PlanPremiumCountrynetherlandsDeviceiphone/laptopOperating SystemIOS 14/Windows 10 My Question or Issuei paid for spotify premium duo but my duo isnt/cant be activated.my account is stil on a free plan
Plan Premium Country netherlands Device iphone/laptop Operating System IOS 14/Windows 10 My Question or Issue i paid for spotify premium duo but my duo isnt/cant be activated. my ac...
Spotify Star
525 Views
1 replies
0 likes
I didn't sign up for a family member planI had individual planI have these people I don't knowOn my family plan that are not my familyand not my address what do I do I don't want to pay for them ". I don't want to lose my Spotify artist account or my...
I didn't sign up for a family member plan I had individual plan I have these people I don't know On my family plan that are not my family and not my address what do I do I don't want to pay for t...
Casual Listener
699 Views
2 replies
0 likes
Hi, I'm getting pop-up ads on Spotify. It happens on Android, Windows and iPhone.Check the attached screenshot. I cannot find an option to opt out of this advertising. Please fix Thanks
Hi, I'm getting pop-up ads on Spotify. It happens on Android, Windows and iPhone. Check the attached screenshot. I cannot find an option to opt out of this advertising. Please fix ...
Newbie
1774 Views
5 replies
4 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremiumCountryTurkeyDeviceXiaomi mi8SEOperating SystemAndroid 10 My Question or IssueI have a Spotify subscription on a card th...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Turkey Device Xiaomi mi8SE Operating System A...
Spotify Star
489 Views
1 replies
0 likes
What happened to the annual subscription option?? My subscription is running out in a couple weeks and would like to renew it. I mean i guess i can do the 9.99 a month but you guys chance me and others unsubscribing when you start censoring content. ...
What happened to the annual subscription option?? My subscription is running out in a couple weeks and would like to renew it. I mean i guess i can do the 9.99 a month but you guys cha...
Spotify Star
627 Views
1 replies
0 likes
Hi, I used to be on Family for several years and today I received the message i needed to pay to keep using, which I did. But i subscribed to Premium instead of family again. I was wondering if I could upgrade today to a family plan although I paid f...
Hi, I used to be on Family for several years and today I received the message i needed to pay to keep using, which I did. But i subscribed to Premium instead of family again. I was ...
Roadie
418 Views
1 replies
0 likes
Hi, I have just started Spotify family plan, as for me and my kids. Who spent a certain number of days at another house hold. To benefit from the package, do we all have to be on the same wifi ? If that is the case what package is best ?
Hi, I have just started Spotify family plan, as for me and my kids. Who spent a certain number of days at another house hold. To benefit from the package, do we all have to be on the same wifi ? If t...
Roadie
624 Views
1 replies
0 likes
Does free premium for students not apply to highschool students? I pay for my own account. I'm not in college yet but confused why a high schooler is unable to receive the student discount.
Does free premium for students not apply to highschool students? I pay for my own account. I'm not in college yet but confused why a high schooler is unable to receive the student discount. &n...
Spotify Star
585 Views
1 replies
0 likes
PlanPremiumCountryCHILE My Question or IssueHola comunidad, yo tuve los 3 meses gratis del premium familiar y al momento de pagar el plan me cobraron fue el premium individual.¿Como hago para pasarme al familiar sin tener que volver a pagar?
Plan Premium Country CHILE My Question or Issue Hola comunidad, yo tuve los 3 meses gratis del premium familiar y al momento de pagar el plan me cobraron fue el premium individual. ¿Com...
Spotify Star
402 Views
1 replies
0 likes
PlanSpotify Premium for Samsung 6 months free trialCountryItalyDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueI wanted to use the 6 months free trial of spotify premium for Samsung, but when I put the credit card information (...
Plan Spotify Premium for Samsung 6 months free trial Country Italy Device Samsung Galaxy A51 Operating System Android 10 My Question or Issue I wanted to use the 6 months free trial ...
Visitor
1858 Views
4 replies
0 likes
Hi all, Does anyone know how to pay at one time, for one year, the premium subscription instead of every month? I was used to do it the previous years but this payment method seems not to be possible anymore. Thanks for your coming help.
Hi all, Does anyone know how to pay at one time, for one year, the premium subscription instead of every month? I was used to do it the previous years but this payment method seems ...
Casual Listener
1180 Views
4 replies
0 likes
Hi I’m having problems with the subscription of Spotify premium. I’m using 18app as pay method. I’ve already generated a 10€ coupon from 18app, but when I try to convert it into a code for 1 month it says “Error try again later”. I have already tried...
Hi I’m having problems with the subscription of Spotify premium. I’m using 18app as pay method. I’ve already generated a 10€ coupon from 18app, but when I try to convert it into a code for 1 month it...
Moderator
1672 Views
3 replies
1 likes
PlanFree but would like PremiumCountryUSADeviceSamsung Galaxy s10+Operating SystemAndroid Pie My Question or IssueI've been trying to sign up for premium for a week now. More specifically, Duo. However every single time I try to subscribe, I get the ...
Plan Free but would like Premium Country USA Device Samsung Galaxy s10+ Operating System Android Pie My Question or Issue I've been trying to sign up for premium for a week now. More...
Spotify Star
466 Views
1 replies
0 likes
Let say, I unsubscribe from Spotify Prenium for a couple of months & then I decided to subscribe again with the same email adresss to Spotify Prenium will I be abble to access again to my original playlists that I had saved? Thanks
Let say, I unsubscribe from Spotify Prenium for a couple of months & then I decided to subscribe again with the same email adresss to Spotify Prenium will I be abble to access again to my or...
Community Legend
456 Views
1 replies
0 likes
HiMy sis create a Duo for us and she invite me but I can't joinThey said I can join family plan once a year but I do a Duo plan.How coild I do??
Hi My sis create a Duo for us and she invite me but I can't join They said I can join family plan once a year but I do a Duo plan.How coild I do??
Spotify Star
1207 Views
3 replies
0 likes
