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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70298 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134199 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72621 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255877 Views
156 replies
13 likes
Make it more user friendly and easy to redeem else it just leaves a bad taste towards Spotify for new users like me.
Make it more user friendly and easy to redeem else it just leaves a bad taste towards Spotify for new users like me.
Community Legend
957 Views
1 replies
0 likes
HI,Am on Premium plan,am getting the following message, "Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method." I trid cancelling my plan, entering via incogn...
HI, Am on Premium plan, am getting the following message, "Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored p...
Spotify Legend
574 Views
1 replies
0 likes
PlanFree/PremiumCountryPhilippines I recently cancelled my premium subscription that I paid using credit card in hopes of subscribing to a duo plan but when I'm about to pay already, credit card payment is not available.
Plan Free/Premium Country Philippines I recently cancelled my premium subscription that I paid using credit card in hopes of subscribing to a duo plan but when I'm about to pay already, c...
Roadie
615 Views
1 replies
0 likes
Can you please add bank transfer?
Can you please add bank transfer?
Roadie
462 Views
1 replies
0 likes
Plan - FreeCountry - IndiaDevice - Xiaomi Mi A3Operating System - Android 11 My Question or Issue -I am having problem in adding my credit card details to my Spotify account. In the website, the instructions read as follows"Under Your plan, click UPD...
Plan - Free Country - India Device - Xiaomi Mi A3 Operating System - Android 11 My Question or Issue - I am having problem in adding my credit card details to my...
Roadie
471 Views
1 replies
0 likes
I just got a message from my bank stating that i have been deducted by spotify but what bothered me is that i had paid this month charges is there any way you can solve this error?Thanks.
I just got a message from my bank stating that i have been deducted by spotify but what bothered me is that i had paid this month charges is there any way you can solve this err...
Spotify Legend
1128 Views
3 replies
0 likes
PlanPremiumCountryIndiaMy Question or IssueI dont have any subscription options available for my account anymore. Is this now standard for India? I had this option available to me till yesterday, but checking it today it isnt there anymore
Plan Premium Country India My Question or Issue I dont have any subscription options available for my account anymore. Is this now standard for India? I had this option available to me till yest...
Spotify Star
793 Views
5 replies
0 likes
PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn March 21st, I all of a sudden lost access to my Spotify Premium Duo Plan. I've tried log...
Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On March 2...
Community Legend
622 Views
1 replies
0 likes
PlanSpotify Premium w Hulu Basic PlanCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueHulu basically acts as if I have no plan, even though I check Spotify's account page and it says I have Spotify Premium + Hulu Basic. If I...
Plan Spotify Premium w Hulu Basic Plan Country United States Device PC Operating System Windows 10 My Question or Issue Hulu basically acts as if I have no plan, even though I check ...
Spotify Legend
662 Views
2 replies
0 likes
PlanFree/PremiumArgentina DeviceSamsun S6 edgrOperating SystemAndroid 7 My Question or IssueHi! I payed (or tried) Premium with a prepayed Card, an error ocurred in the web, but the payment ocurred anyways, and i still does not have premium I will at...
Plan Free/Premium Argentina Device Samsun S6 edgr Operating System Android 7 My Question or Issue Hi! I payed (or tried) Premium with a prepayed Card, an error ocurred in the ...
Casual Listener
1071 Views
2 replies
0 likes
PlanFree, at the momentCountryIndonesiaDeviceASUS Zenfone Max Pro M2Operating SystemAndroid Pie My Question or IssueI redeemed a one month giftcard on March 25th 2021 with order number 1481945785851108-1-1. It was fine for a while but when I checked ...
Plan Free, at the moment Country Indonesia Device ASUS Zenfone Max Pro M2 Operating System Android Pie My Question or Issue I redeemed a one month giftcard on March 25th 2021 with or...
Spotify Star
897 Views
3 replies
0 likes
I recently bought a gift card from a retailer and they gave me a slip with the card number and the pin I tried to redeem the pin won't. PlanFree/PremiumCountry South Africa Device(Sony Xperia Operating SystemAndroid My Question or IssueWhat can I do....
I recently bought a gift card from a retailer and they gave me a slip with the card number and the pin I tried to redeem the pin won't. Plan Free/Premium Country South Africa ...
Community Legend
486 Views
1 replies
0 likes
PlanPremium CountryUK DeviceGoogle Pixel 2, Laptop (Using Open.Spotify) My Question or IssueI've been paying for Premium for years, but suddenly I'm getting ads playing during my playlists and Discover Weekly playlists? I've looked online and some ha...
Plan Premium Country UK Device Google Pixel 2, Laptop (Using Open.Spotify) My Question or Issue I've been paying for Premium for years, but suddenly I'm getting...
Spotify Star
1526 Views
1 replies
2 likes
Question or IssueI’m in the military, while deployed, there’s no way to access internet, so after 30 days my account automatically shuts off, despite being a Premium member. It doesn't seem right that just because I have no connection I shouldn't be ...
Question or Issue I’m in the military, while deployed, there’s no way to access internet, so after 30 days my account automatically shuts off, despite being a Premium member. It doesn't seem ri...
Spotify Legend
786 Views
1 replies
0 likes
several times lately i've been asked to re-subscribe to premium. This first time, i assumed it was because i updated payment method with my new credit card. But even though i have reciepts that i've paid for the month with the new card, i'm asked to ...
several times lately i've been asked to re-subscribe to premium. This first time, i assumed it was because i updated payment method with my new credit card. But even though i have reciepts that i've ...
Spotify Star
703 Views
3 replies
0 likes
I accidentally switched to Premium Duo and was charged for it but only want a regular premium account. When I go into Change Plan there is no option to switch back to regular Premium.
I accidentally switched to Premium Duo and was charged for it but only want a regular premium account. When I go into Change Plan there is no option to switch back to regular Premium.
Spotify Star
1357 Views
5 replies
0 likes
Mi cuenta dice que tengo el plan FREE, sin embargo me están cargando 115 MXP: 22 Mar 2021ADYENMX*SPOTIFY RSM$ 115
Mi cuenta dice que tengo el plan FREE, sin embargo me están cargando 115 MXP: 22 Mar 2021 ADYENMX*SPOTIFY RSM $ 115
Spotify Legend
532 Views
1 replies
0 likes
PlanPremiumCountryIndia Device(Samsung Galaxy S10 plus, Macbook Pro 2019)Operating System(iOS 10, MacOs) My Question or Issue
Plan Premium Country India Device (Samsung Galaxy S10 plus, Macbook Pro 2019) Operating System (iOS 10, MacOs) My Question or Issue
Spotify Legend
774 Views
1 replies
0 likes
I'm trying to purchase the Duo Premium account. but when I enter all my credit card information it just gives me an error. Ive tried different browsers (Safari on my Iphone, AVG Secure Browser, Google Chrome on laptop) as well as Incognito mode. It k...
I'm trying to purchase the Duo Premium account. but when I enter all my credit card information it just gives me an error. Ive tried different browsers (Safari on my Iphone, AVG Secure Browser, Googl...
Spotify Legend
818 Views
1 replies
0 likes
