Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 144339 Views
- 99 replies
- 12 likes
- 144339 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16783 Views
- 27 replies
- 4 likes
- 16783 Views
- 27 replies
- 4 likes
Superuser Contribution Spotify Duo
PlanPremium - Spotify DuoCountryColombiaOperating System(Android, Windows 10 My Question or Issue Why even if I have Spotify duo, I still have issues by playing music ONLINE on 2 devices AT THE SAME TIME.If that's not possible, that plan it's a scam,...
- Plan Premium - Spotify Duo Country Colombia Operating System (Android, Windows 10 My Question or Issue Why even if I have Spotify duo, I still have issues by playing mu...
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- Spotify Legend
- 1794 Views
- 5 replies
- 0 likes
- 1794 Views
- 5 replies
- 0 likes
Superuser Contribution Valor errado na cobrança
Oi boa noite, tenho o Spotify Premium universitário porem ta sendo cobrado o valor do plano completo de 16,90 e não o valor reduzido. O que eu faço?
- Oi boa noite, tenho o Spotify Premium universitário porem ta sendo cobrado o valor do plano completo de 16,90 e não o valor reduzido. O que eu faço?
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- Moderator
- 611 Views
- 1 replies
- 0 likes
- 611 Views
- 1 replies
- 0 likes
Superuser Contribution CANT USE STUDENT PROMOTION
I have applied for student account although I wasn't being charged for the discounted price. My account is on hold due to a payment issue and I realized that I cant start the student subscription because It says I have already used the promotion. Cou...
- I have applied for student account although I wasn't being charged for the discounted price. My account is on hold due to a payment issue and I realized that I cant start the student&nbs...
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- Spotify Legend
- 252 Views
- 1 replies
- 0 likes
- 252 Views
- 1 replies
- 0 likes
Superuser Contribution Hulu For Students Not Loggin In
PlanStudent PremiumCountryUSDeviceLAptopOperating SystemWindows My Question or IssueI have a student premium account that is linked to hulu/spotify but when I click on the link under "my services" both of them ask me to login. My spotify login doesn'...
- Plan Student Premium Country US Device LAptop Operating System Windows My Question or Issue I have a student premium account that is linked to hulu/spotify but when I click on the li...
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- Spotify Legend
- 486 Views
- 1 replies
- 0 likes
- 486 Views
- 1 replies
- 0 likes
Superuser Contribution Unable to Switch Plans
PlanPremium > FreeCountryUSA Device(Samsung Galaxy S8+, Dell Inspiron)Operating System(Android Oreo, Windows 10) My Question or IssueHas anyone ever successfully switched Spotify plans? I used to have Premium and tried to switch to Duo but kept getti...
- Plan Premium > Free Country USA Device (Samsung Galaxy S8+, Dell Inspiron) Operating System (Android Oreo, Windows 10) My Question or Issue Has anyone ever successful...
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- Spotify Legend
- 429 Views
- 1 replies
- 0 likes
- 429 Views
- 1 replies
- 0 likes
combining a single account and a family account
Hi, my boyfriend is moving in, he pays for a single membership and I pay for a family membership for me and the kids. How can I add him to my family account and him cancel his subscription without him lossing all his playlists?
- Hi, my boyfriend is moving in, he pays for a single membership and I pay for a family membership for me and the kids. How can I add him to my family account and him cancel his subscriptio...
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- Community Legend
- 338 Views
- 1 replies
- 0 likes
- 338 Views
- 1 replies
- 0 likes
payment
Plan Free/Premium PremiumCountry Finland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment card had to be cancelled and now, as I have my new card, I don't ...
- Plan Free/Premium Premium Country Finland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Ques...
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- Spotify Star
- 377 Views
- 1 replies
- 0 likes
- 377 Views
- 1 replies
- 0 likes
Your payment method and country don't match.
PlanPremiumCountryDenmark DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI used to be on a family plan, but moved from Norway to Denmark last month and hence quite the family plan. Intended to upgrade to premium today, and changed my locati...
- Plan Premium Country Denmark Device iPhone 8 Operating System iOS 10 My Question or Issue I used to be on a family plan, but moved from Norway to Denmark last month and hence...
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- Spotify Star
- 2171 Views
- 1 replies
- 0 likes
- 2171 Views
- 1 replies
- 0 likes
Could not join duo premium due to previous plan
Hello!I'm having a trouble accepting duo premium invite from my fiance. He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm getting error message in Russian saying I should wait for a year ...
- Hello! I'm having a trouble accepting duo premium invite from my fiance. He paid for the plan, specified our shared location (in Russia) in his profile and received the invite link. I'm getting er...
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- Spotify Star
- 1830 Views
- 1 replies
- 0 likes
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Duoduo planFamily invite
- 1830 Views
- 1 replies
- 0 likes
Spotify cant charge for the service - Argentina
PlanPremiumCountryArgentinaOperating SystemAndroid, Windows, Linux My Question or IssueSpotify says it can{t charge for the service, that theres an error with the debit card. I called to the bank and there is no problem at all. I also have APV and th...
- Plan Premium Country Argentina Operating System Android, Windows, Linux My Question or Issue Spotify says it can{t charge for the service, that theres an error with the debit card. I c...
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- Spotify Star
- 562 Views
- 1 replies
- 0 likes
- 562 Views
- 1 replies
- 0 likes
Re: Error when attempting to redeem Google Nest Mini
PLAN student premium COUNTRYCanadaDeviceApple XS MAXOperating Systemios 14.0My Question or IssueI tried to redeem the free Google Nest Mini, however, every time I go to link my account the message appears: Uh oh, There was a problem.An unexpected err...
- PLAN student premium COUNTRY Canada Device Apple XS MAX Operating System ios 14.0 My Question or Issue I tried to redeem the free Google Nest Mini, however, every time I go to li...
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- Visitor
- 1510 Views
- 5 replies
- 2 likes
- 1510 Views
- 5 replies
- 2 likes
HELP HELP HELP! Spotify double charging me in the UAE and USA
i moved to the USA a year ago from the UAE. I changed my country on the account to the US, and i have a family premium account. Every month i keep getting changed in the UAE AED19 whereas i have changed countries and i pay about $14 per month here in...
- i moved to the USA a year ago from the UAE. I changed my country on the account to the US, and i have a family premium account. Every month i keep getting changed in the UAE AED19 wher...
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- Composer
- 413 Views
- 2 replies
- 0 likes
- 413 Views
- 2 replies
- 0 likes
I canceled but it still took my payment
PlanI canceled premiumCountryUSADeviceMoto Z4Operating SystemAndroid My Question or IssueAs soon as I canceled my plan it took out the $9.99, I just went to go get premium again but realized it took out the $9.99 even though I canceled it before.
- Plan I canceled premium Country USA Device Moto Z4 Operating System Android My Question or Issue As soon as I canceled my plan it took out the $9.99, I just went to go get premium ag...
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- Spotify Star
- 392 Views
- 1 replies
- 0 likes
- 392 Views
- 1 replies
- 0 likes
Does my existing library copy onto both accounts in Spotify Duo
PlanPremiumCountryUKDeviceALLOperating SystemALL My Question or IssueI am thinking about upgrading to a Premium Duo account and wanted to know when the account is initially opened, do both accounts start with all the songs/playlists etc on my existin...
- Plan Premium Country UK Device ALL Operating System ALL My Question or Issue I am thinking about upgrading to a Premium Duo account and wanted to know when the account is initially o...
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- Spotify Star
- 1165 Views
- 1 replies
- 0 likes
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Premium Duo
- 1165 Views
- 1 replies
- 0 likes
Solved!! HOw to Downgrade from Premium Family to Premium?
This may be strange.. I just checked my subscription and it says I have Premium Family, funny but I never signed up for it. Then I looked under the manage members and there was a person attached to my account I have never heard of before. So this was...
- This may be strange.. I just checked my subscription and it says I have Premium Family, funny but I never signed up for it. Then I looked under the manage members and there was a person attache...
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- Casual Listener
- 4248 Views
- 4 replies
- 0 likes
- 4248 Views
- 4 replies
- 0 likes
Superuser Contribution Area with Pay Method isn't shown for user in Belarus
PlanFree/PremiumCountryBelarusDeviceDesktop PC, Chrome 84.0.4147Operating SystemWindows 10 My Question or IssueI'm trying to pay for the Premium and area with Pay Method isn't shown. I can see error in the console (please see screenshot attached)
- Plan Free/Premium Country Belarus Device Desktop PC, Chrome 84.0.4147 Operating System Windows 10 My Question or Issue I'm trying to pay for the Premium and area with Pay Method...
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- Spotify Legend
- 1171 Views
- 4 replies
- 1 likes
- 1171 Views
- 4 replies
- 1 likes
Solved!!Superuser Contribution Cannot Get A Code for Premium Trial - Nice Scam!
PlanFreeCountry USA DevicePCOperating SystemWin 10 My Question or IssueCannot get the link to send me a "verification code" just to enable this 6 month free trial - https://www.spotify.com/us/claim/chase/ Even attempted it again with a fresh account....
- Plan Free Country USA Device PC Operating System Win 10 My Question or Issue Cannot get the link to send me a "verification code" just to enable this 6 month free trial -&nb...
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- Spotify Legend
- 15340 Views
- 4 replies
- 0 likes
- 15340 Views
- 4 replies
- 0 likes
Premuim subscription failure
PlanPremiumCountryEgyptDeviceIphone XOperating System(iOS 14) My Question or IssueI was on premuim subscription already but my renew payment was uunsuccessful due to insufficient balance but the balance was adjusted and i waited for 3 days and spoti...
- Plan Premium Country Egypt Device Iphone X Operating System (iOS 14) My Question or Issue I was on premuim subscription already but my renew payment was uunsuccessful due to insuf...
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- Casual Listener
- 549 Views
- 1 replies
- 1 likes
- 549 Views
- 1 replies
- 1 likes
I can't subsribe through phone bill
I've already filled up student discount and they have a button for 2 months subscription for 75 Philippine pesos, I already have the load in my sim card but it says that "something went wrong" but I already tried that yesterday but I didn't have load...
- I've already filled up student discount and they have a button for 2 months subscription for 75 Philippine pesos, I already have the load in my sim card but it says that "something went wrong" but I ...
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- Roadie
- 438 Views
- 1 replies
- 0 likes
- 438 Views
- 1 replies
- 0 likes
Pay in Sweden with a VISA card
PlanPremiumCountrySwedenMy Question or IssueHello, I am a student in Sweden. I have a French visa card and I am trying to use it to pay the student plan. I already verify my study information but the system declined my card cause the region of me and...
- Plan Premium Country Sweden My Question or Issue Hello, I am a student in Sweden. I have a French visa card and I am trying to use it to pay the student plan. I already ver...
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- Spotify Star
- 443 Views
- 1 replies
- 1 likes
- 443 Views
- 1 replies
- 1 likes