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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75092 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140165 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80489 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269610 Views
159 replies
13 likes
pagamento do Spotify Premium há dois dias através do boleto bacário, mas o serviço não foi liberado!
pagamento do Spotify Premium há dois dias através do boleto bacário, mas o serviço não foi liberado!
Spotify Star
650 Views
1 replies
0 likes
PlayPremiumCountryUSADeviceGalaxy note 8 and laptopOperating SystemAndroid and windows 10 My Question or IssueHi, I've been trying to change my plan to do a plan but once I got the invite, it kept saying have to change every 12 months. Is there a way...
Play Premium Country USA Device Galaxy note 8 and laptop Operating System Android and windows 10 My Question or Issue Hi, I've been trying to change my plan to do a pl...
Spotify Star
466 Views
1 replies
0 likes
Hello, I recently upgraded my account from Premium to Family Premium and now that I have attempted to use Hulu, it is no longer showing that I have a free account. Has this happened to anyone else and what can I do? Thank you, Peter
Hello, I recently upgraded my account from Premium to Family Premium and now that I have attempted to use Hulu, it is no longer showing that I have a free account. Has this ha...
Casual Listener
3345 Views
6 replies
4 likes
PlanPremiumCountryUKMy Question or IssueHi i want to add my wife to my premium plan, so upgrade to Duo makes sense. It says they need to confirm her address, which is fine, but I can't for the life of me find where it stores *my* address! I think it ...
Plan Premium Country UK My Question or Issue Hi i want to add my wife to my premium plan, so upgrade to Duo makes sense. It says they need to confirm her address, which is fine, but I c...
Spotify Star
584 Views
1 replies
0 likes
guys i have to say the new layout in the latest update has completely ruined the listening experience. i simply want to stream an album, delete the songs i dont like then when i play the album only the liked songs play.. simple now i have to scroll t...
guys i have to say the new layout in the latest update has completely ruined the listening experience. i simply want to stream an album, delete the songs i dont like then when i play the album...
Spotify Legend
960 Views
3 replies
0 likes
estou com problemas para cadastrar minha familia no pacote premium family no que se diz respeito a colocar o endereco e nao sei por que mas o endereco esta dando como invalido e queria saber como e onde posso ver o mesmo obrigada
estou com problemas para cadastrar minha familia no pacote premium family no que se diz respeito a colocar o endereco e nao sei por que mas o endereco esta dando como invalido e queria saber como e o...
Moderator
152657 Views
34 replies
2 likes
Hi, I recently purchased a new Samsung Galaxy S20 FE with a free 6 month trial of Spotify Premium. The trial was supposed to show up under the "Premium" tab of the app on the device, but it has not shown up. Any suggestions? The Youtube free premium ...
Hi, I recently purchased a new Samsung Galaxy S20 FE with a free 6 month trial of Spotify Premium. The trial was supposed to show up under the "Premium" tab of the app on the device, but it has...
Moderator
19336 Views
15 replies
1 likes
Hi all, I was looking at Deezer and Spotify. I noticed that Deezer offer a yearly plan, which seems like a very attractive offer. Unfortunately Spotify does not offer a yearly plan, or I cannot find the yearly plan on Spotify. Does Spotify have a yea...
Hi all, I was looking at Deezer and Spotify. I noticed that Deezer offer a yearly plan, which seems like a very attractive offer. Unfortunately Spotify does not offer a yearly plan, or I cannot find ...
Moderator
274687 Views
3 replies
7 likes
Hello, i decided to change my individiual premium trial to a premium duo subscription.what i was wondering is if i had to pay a second time for the duo or no?
Hello, i decided to change my individiual premium trial to a premium duo subscription. what i was wondering is if i had to pay a second time for the duo or no?
Spotify Star
590 Views
1 replies
0 likes
Plan: PremiumCountry: United StatesDevices & OS: [iPhone 12 pro Max - iOS 14.4.2], [MacBook Pro - macOS 11.2.3] My Question or IssueI have been a Spotify Premium cust. for years. My girlfriend whom I've lived with for 2 years, recently moved abroad f...
Plan: Premium Country: United States Devices & OS: [iPhone 12 pro Max - iOS 14.4.2], [MacBook Pro - macOS 11.2.3] My Question or Issue I have been a Spotify Premium cust. fo...
Roadie
10684 Views
1 replies
0 likes
HiI have 5 months remaining of my free 6 month trial, If I upgrade to Duo to add my wife to the account will I get charged £12.99 straight away, or will I get charged £2.99 until the trial ends and then £12.99.Thanks
Hi I have 5 months remaining of my free 6 month trial, If I upgrade to Duo to add my wife to the account will I get charged £12.99 straight away, or will I get charged £2.99 until the trial ends and...
Spotify Star
780 Views
3 replies
0 likes
Hi there,my daughter already had a paid Premium Account.Today I've changed my Free to a Family Account and added my daughter there. What happens with her existing Premium Subscription? Is it cancelled automatically now she is in my Family Subscriptio...
Hi there, my daughter already had a paid Premium Account. Today I've changed my Free to a Family Account and added my daughter there. What happens with her existing Premium Subscription? Is it ca...
Casual Listener
616 Views
2 replies
0 likes
Hi, I've a Premium account and I've been gifted a gift card for Premium (country: Italy)I would redeem it but I'm also considering to change my subscription to Premium Duo to share it with my wife.If I reedemed the gift card for Premium and than chan...
Hi, I've a Premium account and I've been gifted a gift card for Premium (country: Italy) I would redeem it but I'm also considering to change my subscription to Premium Duo to share it with my wife....
Spotify Star
3136 Views
2 replies
0 likes
Is payment via mobile (M1, Singapore) available?
Is payment via mobile (M1, Singapore) available?
Spotify Legend
565 Views
1 replies
0 likes
I bought a $30 card THIRTY and it won't redeem. I tried so many different ways two days ago my account get locked I talked to costumer service, and the person I was talking to gave me a code to try after 24 hours and that code also didnt work. I know...
I bought a $30 card THIRTY and it won't redeem. I tried so many different ways two days ago my account get locked I talked to costumer service, and the person I was talking to gave me a code to try a...
Spotify Legend
894 Views
1 replies
0 likes
I want to buy Spotify Premium for my friend in Canada, and I plan to buy a Spotify Premium e-gift card off of a Canadian website using a Visa gift card purchased in the US. Would the Premium be applicable for my friend?
I want to buy Spotify Premium for my friend in Canada, and I plan to buy a Spotify Premium e-gift card off of a Canadian website using a Visa gift card purchased in the US. Would the Premium be appli...
Spotify Star
1468 Views
1 replies
0 likes
I'm looking to purchase Premium for someone else. How do I do this? Is there a way to pre-purchase it so they can start using it after Christmas? I want to give it as a gift.
I'm looking to purchase Premium for someone else. How do I do this? Is there a way to pre-purchase it so they can start using it after Christmas? I want to give it as a gift.
Moderator
191218 Views
9 replies
6 likes
Hey folks, We have received reports from users in India who are trying to pay for a monthly Premium for Students subscription using a recurring payment method, but are receiving an error when trying to carry out the payment (see screenshot below). Ch...
Hey folks, We have received reports from users in India who are trying to pay for a monthly Premium for Students subscription using a recurring payment method, but are receiving an error w...
Moderator
29740 Views
45 replies
53 likes
Hello. Me and my girlfriend, we are planning to get Spotify subscription and we were looking at the Duo option. The question is, are we eligible or not? She is currently studying in different country but we were living together (well we are still liv...
Hello. Me and my girlfriend, we are planning to get Spotify subscription and we were looking at the Duo option. The question is, are we eligible or not? She is currently studying in different country...
Community Legend
925 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone XR Operating SystemISO 14.4.2I have updated my card details but it still says update payment
Plan Free/Premium Country Device iPhone XR Operating System ISO 14.4.2 I have updated my card details but it still says update payment
Spotify Star
1584 Views
6 replies
0 likes
