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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremiumCountryViet NamDeviceiPhone 6, PCOperating SystemiOS, Window 10 My Question or IssueRight now I'm still using the Spotify premium Renew Monthly.I would love to Subscrice to Spotify for 6 months or a year. But i can't change the plan in my ...
Hello Spotifyettes and Spotifyers,My Mum has subscribed to a Spotify Family account. I already have a Spotify Premium account.Now it seems we both pay for Spotify, while I can use it under her account. I don't know if she has to offically invite me? ...
PlanFree (want to buy premium)CountryU.S.A.Device IPod TouchOperating SystemiOS 12.3.1. My Question or IssueJust a bit of backstory so you can understand it more. I bought a Spotify gift card at Target maybe 3 days ago. I got home and tried to redeem...
On a retiré l’abonnement premium de mon frère car Spotify n’arrive pas a prouver qu’on habite à la meme adresse ! Veuillez vite trouver une solution, je suis prête à donner n’importe quelle preuves que nous habitons à la même adresse.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountryCanadaDeviceIphone XROperating SystemiOS 12 My Question or IssueAs the title says. The only question I have is if I do before my the a week before they auto renewal what happens? Does the day when the auto renewal change also?
I registered for Spotify premium with a Visa card that I learned had no balance. It still worked to serve as something for me to get a free trial and I assumed the payment would get rejected the trial would end after a month. The payment failed expec...
so i have my premuim subscription, i logged out and back in and i didnt have the premium features and it looks like a free account, i looked at everything and my payment is not pending, it went through. how do i fix this???
None of the below information is required. However, the more you provide the easier it will be for us to try and helpPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...
PlanStudent PremiumCountryPhilippinesDeviceVivo Y53Operating SystemAndroid 6.0 My Question or IssueSo let's start. My last payment is April 28 for Student Premium. I didn't pay for the month of May-June. So as of yesterday, I cancelled my premium, be...
PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemAndroid My Question or IssueWith the new update for Spotify, I've noticed that the amount of songs that are in each playlist created in the library is no longer displayed. So if I cre...
Acabo de pagar el plan familiar premium y registre mal mi dirección. Leí que debo cancelar mi suscripción y hacer una nueva. Pero mi duda es. Si al hacer esto pierdo el pago q y realice y debo volver a pagar? Gracias
PlanFree/PremiumCountrySingaporeDevicexs maxOperating System(iOS 12 My Question or IssueI am from Singapore, and i want to pay for spotify premium, using my mobile bill I am under M1). However, it seems that the only option to pay via mobile is by ha...
PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android My Question or IssueTo me it is really telling how Spotify feels about it's longtime users. Th...
This has been raised a few times on the forum, but I want to add one more so Spotify can see more disgruntled customers and hopefully take action. The new update has totally ruined the Spotify experience. I had hundres of artists and thousands of son...
PlanPremiumCountryUnited stateaSamsung Galaxy 9Operating SystemAndroid oreo My Question or IssueMy issue is that my card information was stolen through a skim device a week and a half ago. I just received my new card yesterday and activated it that n...
So my problem is that I wanted to change the subscription billing date to be in sync with my payday. I followed the instructions on Spotify website and stopped my premium subscription for some days. I signed up again on 26th so that it would be the d...
HI, have a premium subscription since 2012. The fee was booked last time at the 16th June from my credit card which is valid. When i log in to my account on the homepage the web version tells me that i have a premium abo.I didn't change my email adre...
Plan: Free/PremiumCountry: IcelandDevice: Samsung Galaxy 9Operating System: Android OreoMy Question or Issue: I paid for premium on june 1st and yesterday (23rd) got an email that my supscription was over and payment had failed. I paid for one month ...
My children lives 50/50 with their mother and me, but have the official adress with their mother.So can I buy a family subscrition for my children and me?