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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75140 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140193 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80538 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269712 Views
159 replies
13 likes
Hi, I want to remove my saved card information from Spotify. But there is no option to remove credit card information. Last time I chat with customer support they said it will automatically remove. But I can see my saved card information tied with my...
Hi, I want to remove my saved card information from Spotify. But there is no option to remove credit card information. Last time I chat with customer support they said it will...
Spotify Legend
882 Views
1 replies
0 likes
I'm trying to subscribe to the premium duo plan, but the only payment option is via Vodacom. There's is a card option visible but clicking it redirects me to payment via Vodacom. Is there a way to subscribe via card payment?
I'm trying to subscribe to the premium duo plan, but the only payment option is via Vodacom. There's is a card option visible but clicking it redirects me to payment via Vodacom. Is there a way to su...
Moderator
432 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need remove my credit card information and your UI is hidden it. I canceled my plan and ...
Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I nee...
Spotify Legend
6145 Views
7 replies
1 likes
PlanPremiumCountryNetherlandsMy Question or IssueMe and my girlfriend haven't moved in together yet but I was wondering if we already could set up a Spotify Duo plan.
Plan Premium Country Netherlands My Question or Issue Me and my girlfriend haven't moved in together yet but I was wondering if we already could set up a Spotify Duo plan.
Spotify Legend
699 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I already have premium. I accidently set up a free trial . I am disabled and do not see how to cancel trial. Wher...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I already have premium. I acc...
308 Views
0 replies
0 likes
Hi, I have a student subscription. I paid 4,99 and SPOTIFY withdrewed 9,99 after 7 mounth. what to do?
Hi, I have a student subscription. I paid 4,99 and SPOTIFY withdrewed 9,99 after 7 mounth. what to do?
Spotify Star
861 Views
1 replies
0 likes
Quería saber si me pueden informar sobre el tema ya que en argentina salio una noticia que todo lo que se este pagando en dolares (x ej. SPOTIFY, AMAZON, NETFLIX, etc) se van a descontar automáticamente de la cuenta de la tarjeta de credito en dolare...
Quería saber si me pueden informar sobre el tema ya que en argentina salio una noticia que todo lo que se este pagando en dolares (x ej. SPOTIFY, AMAZON, NETFLIX, etc) se van a descontar automáticame...
Newbie
19410 Views
85 replies
3 likes
PlanPremium DuoCountryUSOperating SystemWindows 10 My Question or IssueI registered for Spotify Duo, however address verification doesn't allow entering my apartment number and was only able to enter my building address. Not a big deal for me until s...
Plan Premium Duo Country US Operating System Windows 10 My Question or Issue I registered for Spotify Duo, however address verification doesn't allow entering my apartment numb...
Spotify Legend
1156 Views
1 replies
0 likes
PlanPremium DuoCountryRomaniaDevicePCOperating SystemWindows 10 My Question or IssueHello,When trying to setup Premium Duo, the first step is to put in your address. After I do exactly that, when I press the button, nothing happens. Therefor I can't ...
Plan Premium Duo Country Romania Device PC Operating System Windows 10 My Question or Issue Hello, When trying to setup Premium Duo, the first step is to put in your address. Afte...
Spotify Legend
420 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy A5 2017Operating systemAndroid My Question or IssueWhere I can buy subscription for year. My trail for 3 months has ended,and i better prefer to buy it for year.
Plan Free/Premium Country Device Samsung Galaxy A5 2017 Operating system Android My Question or Issue Where I can buy subscription for year. My trail for 3 months has ended,an...
Spotify Star
612 Views
1 replies
0 likes
PlanPremiumCountrySaudi Arabia to PakistanOperating SystemW10 My Question or IssueI've got a Duo subscription in Saudi Arabia. I have since moved to Pakistan so was trying to switch my payment method to Pakistan. It does not let me do it and says 'yo...
Plan Premium Country Saudi Arabia to Pakistan Operating System W10 My Question or Issue I've got a Duo subscription in Saudi Arabia. I have since moved to Pakistan so was trying to swi...
Spotify Star
1074 Views
1 replies
0 likes
PlanTrying to get PremiumCountryPortugalDevice / Operating SystemAccount problem, not the device. My Question or IssueI've been trying to subscribe to Premium for about a week not. After filling out the payment details with my credit card I receive t...
Plan Trying to get Premium Country Portugal Device / Operating System Account problem, not the device. My Question or Issue I've been trying to subscribe to Premium for about a we...
Spotify Legend
4441 Views
5 replies
0 likes
PlanPremium DuoCountryUSADeviceiPhone 8 My Question or IssueI upgraded my account last night from premium to Spotify Duo. However it is still allowing only one of us to play music at a time. If I go to the account and play a song it will kick the oth...
Plan Premium Duo Country USA Device iPhone 8 My Question or Issue I upgraded my account last night from premium to Spotify Duo. However it is still allowing only one of...
Moderator
2951 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Tengo cuenta premium duo y me estan descontando de mi tarjeta de debito y de mi tarjeta de c...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
400 Views
1 replies
0 likes
I already have a premium family count with my mail, i had issues with my debit card, so i had to change The card info, when i update my information, tha payment was abpit a simple premium plan, not The family plan, also my parent dont have access to ...
I already have a premium family count with my mail, i had issues with my debit card, so i had to change The card info, when i update my information, tha payment was abpit a simple premium plan, not T...
Spotify
618 Views
1 replies
0 likes
PlanPremium Family/IndiwidualCountryPolandDevice Operating System My Question or IssueI have been in a family plan for about 2 years now, and last time I had spent all my money from my bank account, so Spotify failed to charge me for a subscription. ...
Plan Premium Family/Indiwidual Country Poland Device Operating System My Question or Issue I have been in a family plan for about 2 years now, and last time I had spent...
Spotify Legend
537 Views
1 replies
0 likes
Žádná z níže uvedených informací není vyžadována. Čím více však poskytnete, tím snazší pro nás bude snažit se pomoci.PlánZdarma / PremiumZemě přístrojiPhone 7Operační systém Moje otázka nebo problémI have problem with my log in. Every time when I log...
Žádná z níže uvedených informací není vyžadována. Čím více však poskytnete, tím snazší pro nás bude snažit se pomoci. Plán Zdarma / Premium Země přístroj iPhone 7 Operační systém  ...
Composer
532 Views
1 replies
1 likes
PlanFreeCountryRussiaDevice(Xiaomi Redmi Note Operating System(Android 9) My Question or IssueI've activated 6-months Premium on my mobile phone via MTS mobile provider, but my account is still FreeI guess it's because MTS sent me common download lin...
Plan Free Country Russia Device (Xiaomi Redmi Note 😎 Operating System (Android 9) My Question or Issue I've activated 6-months Premium on my mobile phone via MTS mobile provider, bu...
Spotify Legend
1007 Views
3 replies
0 likes
My Question or IssueI just received notification regarding the 3 months of Premium for RM15.90 with mobile. I'm new and not subscribe to any premium offer yet.1) The promotion will end by end of this month, thus if I subscribe during the promotion pe...
My Question or Issue I just received notification regarding the 3 months of Premium for RM15.90 with mobile. I'm new and not subscribe to any premium offer yet. 1) The promotion will end by e...
Spotify Star
859 Views
7 replies
0 likes
PlanFree it I want to switch to premiumCountryMoroccoDeviceHpOperating SystemWindows 10 My Question or IssueI have been gritting to switch to Spotify premium for 3 days now but it does not work.I get to the last step,my bank send me the payment confi...
Plan Free it I want to switch to premium Country Morocco Device Hp Operating System Windows 10 My Question or Issue I have been gritting to switch to Spotify premium for 3 days now b...
Moderator
993 Views
7 replies
0 likes
