Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 42131 Views
- 19 replies
- 1 likes
- 42131 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5346 Views
- 23 replies
- 2 likes
- 5346 Views
- 23 replies
- 2 likes
Solved!!Superuser Contribution Free Google Home Mini offer not redeeming (Dec 2019)
PlanPremium FamilyCountryUSA My Question or IssueI received an e-mail offer for a free Google Home Mini if I linked my Google and Spotify accounts. However, redeeming the offer in the Google Store page, I receive a message that the order is ineligibl...
- Plan Premium Family Country USA My Question or Issue I received an e-mail offer for a free Google Home Mini if I linked my Google and Spotify accounts. However, redeeming the offer...
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- Newbie
- 2011 Views
- 9 replies
- 4 likes
- 2011 Views
- 9 replies
- 4 likes
Solved!!Superuser Contribution Spotify free premium trial scam BEWARE
I'd just like to share my experience with other people to avoid the same happening to anyone else. Yesterday I saw an ad on Spotify for a free premium trial for three months. After clicking the link I was sent to a legit looking page where I finished...
- I'd just like to share my experience with other people to avoid the same happening to anyone else. Yesterday I saw an ad on Spotify for a free premium trial for three months. After clicking ...
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- Spotify Legend
- 7099 Views
- 6 replies
- 0 likes
- 7099 Views
- 6 replies
- 0 likes
Solved!!Superuser Contribution Google mini home redemption
I have an individual premium account and have been trying to redeem the google mini for quite sometime, however as soon as I clicked confirm and moved onto the next page with a saying that an error has occurred: An error occurredWe're sorry but you'r...
- I have an individual premium account and have been trying to redeem the google mini for quite sometime, however as soon as I clicked confirm and moved onto the next page with a saying that an error h...
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- Casual Listener
- 884 Views
- 5 replies
- 0 likes
- 884 Views
- 5 replies
- 0 likes
Solved!! Xbox Game Pass
CountryUnited KingdomMy Question or IssueThe 6 month Spotify premium bonus says im ineligible for the bonus, can I have some help with it, please?
- Country United Kingdom My Question or Issue The 6 month Spotify premium bonus says im ineligible for the bonus, can I have some help with it, please?
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- Spotify Star
- 1002 Views
- 1 replies
- 0 likes
- 1002 Views
- 1 replies
- 0 likes
Getting charged twice
I got charged on December 8th and again on December 9th from Spotify Stockholm SWE? When I go to my subscription page it only shows one subscription. And why there is no contact e-mail? I swear contact e-mails are still a thing.Also why do I have to ...
- ...wear contact e-mails are still a thing. Also why do I have to post details about my billing on a public form? Also why are you making me contact you either via a public form, or Twitter. A...
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- Spotify Star
- 497 Views
- 1 replies
- 0 likes
- 497 Views
- 1 replies
- 0 likes
Solved!! Bought Spotify Premium but I still got a Free Account
PlanFree, but it should be PremiumCountryThe NetherlandsDeviceSamsung Galaxy A50Operating SystemAndroidMy Question or IssueMy mom and I bought Spotify Premium for my account yesterday, but Spotify still says that my account is a Free Account. We boug...
- Plan Free, but it should be Premium Country The Netherlands Device Samsung Galaxy A50 Operating System Android My Question or Issue My mom and I bought Spotify Premium for my account yesterd...
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- Casual Listener
- 1803 Views
- 3 replies
- 0 likes
- 1803 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Charged For Google Home Mini, cancelled, now can't redeem the offer
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9+Operating SystemAndroid Something My Question or IssueI got an email saying my google home mini is available, and after having to try again and again to even get to the checkout page itself, I se...
- Plan Premium Country United States Device Samsung Galaxy S9+ Operating System Android Something My Question or Issue I got an email saying my google home mini is available, and after...
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- Spotify Legend
- 918 Views
- 6 replies
- 1 likes
- 918 Views
- 6 replies
- 1 likes
Solved!! My bank card
pleas i log out of my account and my card still working in this account i want to cancel but i cant because i lost the email and the password can u pls help me to remove my card. Thsnks
- pleas i log out of my account and my card still working in this account i want to cancel but i cant because i lost the email and the password can u pls help me to remove my card. Thsnks
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- Music Fan
- 696 Views
- 1 replies
- 0 likes
- 696 Views
- 1 replies
- 0 likes
Paypal in Romania
PlanFree CountryRomaniaDeviceHTC Desire 12+Operating SystemAndroidMy Question or IssueSo, I want to get premium, and i have a maestro card, and I get why you don`t allow payment with maestro cards.But usually when it goes like this i pay with paypal,...
- Plan Free Country Romania Device HTC Desire 12+ Operating System Android My Question or Issue So, I want to get premium, and i have a maestro card, and I get why you don`t allow paymen...
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- Spotify Star
- 1049 Views
- 1 replies
- 2 likes
- 1049 Views
- 1 replies
- 2 likes
Google Home Offer to Premium Member
PlanPremiumCountryUSA My Question or IssueWhat does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Spotify-distributed code on the Google Store. What do I need to do to get c...
- Plan Premium Country USA My Question or Issue What does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Sp...
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- Spotify Star
- 1275 Views
- 5 replies
- 1 likes
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Google Home MiniGoogle Mini
- 1275 Views
- 5 replies
- 1 likes
Free Google mini. Can i reset it and disconnect my accounts? Will i be charged if i do that?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
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- Spotify Star
- 695 Views
- 4 replies
- 0 likes
- 695 Views
- 4 replies
- 0 likes
Solved!! Google Home Mini reservation question
I accidentally clicked the button to queue a reserve for a Google Home Mini from an email I got, but I don't want one. I have not filled out the follow up email form I received or linked to a Google account, would that be enough to keep me from being...
- I accidentally clicked the button to queue a reserve for a Google Home Mini from an email I got, but I don't want one. I have not filled out the follow up email form I received or linked to a Google ...
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- Spotify Star
- 603 Views
- 1 replies
- 0 likes
- 603 Views
- 1 replies
- 0 likes
How to Buy Gift Subscritions?
Hi all ... wow I agree with some (old, broken) posts I've found ... why is giving Spotify my money so hard? I want to buy a gift subscription for a friend - through this site - not going to a store and buying a plastic gift card. Can't I do it online...
- Hi all ... wow I agree with some (old, broken) posts I've found ... why is giving Spotify my money so hard? I want to buy a gift subscription for a friend - through this site - not going to ...
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- Composer
- 1487 Views
- 3 replies
- 4 likes
- 1487 Views
- 3 replies
- 4 likes
Solved!!Superuser Contribution Will it go free immediately or after 3 months?
Hi! I was wondering if I cancel my subscription today (spotify free), the same day as I payed for the 3 months offer for 99 (SWE) KR. Is my account going immediately free and I can't listen offline, or will it continue to stay premium during those 3 ...
- Hi! I was wondering if I cancel my subscription today (spotify free), the same day as I payed for the 3 months offer for 99 (SWE) KR. Is my account going immediately free and I can't listen offline, ...
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- Spotify Legend
- 601 Views
- 3 replies
- 0 likes
- 601 Views
- 3 replies
- 0 likes
Free Google Mini
Hello, I ordered a free mini google today as i got the email but the color I wanted was available and now it is, can i change my order?
- Hello, I ordered a free mini google today as i got the email but the color I wanted was available and now it is, can i change my order?
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- Spotify Star
- 531 Views
- 5 replies
- 0 likes
- 531 Views
- 5 replies
- 0 likes
Subscription ( 3 Months Free Trial for new user )
PlanPremiumCountryPHDeviceRealme 5Operating SystemAndroid 9Card UsedVISA Credit Card My Question or Issue In my credit card, I was billed by Php 129 on the first day?I am new user, account created today 12/8/2019 PST 3:00am Do you have solution for t...
- Plan Premium Country PH Device Realme 5 Operating System Android 9 Card Used VISA Credit Card My Question or Issue In my credit card, I was billed by Php 129 ...
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- Spotify Star
- 810 Views
- 5 replies
- 0 likes
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newSubscriptionTrial
- 810 Views
- 5 replies
- 0 likes
Can I get a Google Home Mini with the Spotify Premium + HULU subscription?
Hi, I currently have the Spotify Premium w/HULU membership (which is is no longer available) and I was wondering how/if I can get a Google Home Mini with this subscription. I have seen mixed results, with some people saying yes, but no definite answe...
- Hi, I currently have the Spotify Premium w/HULU membership (which is is no longer available) and I was wondering how/if I can get a Google Home Mini with this subscription. I have seen mixed r...
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- Spotify Star
- 306 Views
- 1 replies
- 0 likes
- 306 Views
- 1 replies
- 0 likes
Same Account - Double Charged
PlanSpotify Family My Question or IssueI got charged for my new plan which I switched to Family Spotify which I got charged accordingly. It then notified on my spotify account that payment was unsuccessful yet I was not refunded of my previous paymen...
- Plan Spotify Family My Question or Issue I got charged for my new plan which I switched to Family Spotify which I got charged accordingly. It then notified on my spotify ac...
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Problem payment for my 1-year subscription
PlanPremium 1 yearBelgiumDevice Operating Systemwindows 10My Question or IssueI have paid the amount of 119.88 Euro for my Spotify subscription for 1 year on 23 March 2019. To my surprise, I have noticed that you started billing me after just 8 month...
- Plan Premium 1 year Belgium Device Operating System windows 10 My Question or Issue I have paid the amount of 119.88 Euro for my Spotify subscription for 1 year on 23 March 2019. T...
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- Spotify Star
- 532 Views
- 1 replies
- 0 likes
- 532 Views
- 1 replies
- 0 likes
Annual subscription not working!
PlanPremiumCountryIndia My Question or IssueHi,I was already on the monthly plan when I decided to move to annual. So I paid for it, but my account page showed that my monthly is still active and I'll be billed next month. Then I cancelled my monthly...
- Plan Premium Country India My Question or Issue Hi, I was already on the monthly plan when I decided to move to annual. So I paid for it, but my account page showed th...
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- Spotify Star
- 753 Views
- 1 replies
- 1 likes
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SubscriptionSubscription charged wrongly
- 753 Views
- 1 replies
- 1 likes