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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Saraahhh111
  • Visitor
  • 1382 Views
  • 19 replies
  • 1 likes
  • 1382 Views
  • 19 replies
  • 1 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • RachelleRachelle
  • Casual Listener
  • 47311 Views
  • 20 replies
  • 3 likes
  • 47311 Views
  • 20 replies
  • 3 likes

[Subscription] Google Home Mini Deal?

I have spoken to 2 Spotify online chat reps and 2 email reps. because i pre paid for a full year of Spotify i don't qualify for the deal. If i had chosen monthly payments, I'd qualify. So here's my hypothetical idea; If someone who already subscribes...

  • Newbie
  • I have spoken to 2 Spotify online chat reps and 2 email reps. because i pre paid for a full year of Spotify i don't qualify for the deal. If i had chosen monthly payments, I'd qualify. So here's my h...
  • OneByBoo
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 189 Views
  • 1 replies
  • 0 likes

No Notification/Email for Subscription Change

I've been a Spotify premium customer for some time now, probably about two years now, and I have always received email notifications if my account has no money in it. I am a high schooler, so I don't have a credit card or anything, so I use gift card...

  • Visitor
  • I've been a Spotify premium customer for some time now, probably about two years now, and I have always received email notifications if my account has no money in it. I am a high schooler, so I don't...
  • OneByBoo
  • Roadie
  • 240 Views
  • 2 replies
  • 0 likes
  • 240 Views
  • 2 replies
  • 0 likes

öğrenci premium

Öğrenci premiuma sahip iken makbuzları kontrol ederken 13.99 tl kesmişti premium için tekrar başvurduğumda öğrenci belgemi atıp bekledim fakat mail gelmedi sonra tekrar denediğimde bu teklifi daha önce kullandın ekranı çıkar çözümü bilen varsa yardım...

  • Newbie
  • Öğrenci premiuma sahip iken makbuzları kontrol ederken 13.99 tl kesmişti premium için tekrar başvurduğumda öğrenci belgemi atıp bekledim fakat mail gelmedi sonra tekrar denediğimde bu teklifi daha ön...
  • OneByBoo
  • Roadie
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

30-60$ Spotify gift cards

Hi where can I find Spotify gift cards that come in 30$ or 60$? And I have heard from a friend that if you use the Spotify gift card it’s 29 days or something not a full month like some months have more days and he said a card subscription is more da...

  • Newbie
  • Hi where can I find Spotify gift cards that come in 30$ or 60$? And I have heard from a friend that if you use the Spotify gift card it’s 29 days or something not a full month like some months have m...
  • Billy-J
  • Spotify Star
  • 765 Views
  • 1 replies
  • 0 likes
  • 765 Views
  • 1 replies
  • 0 likes

I'd like to try premium but I have no credit card

PlanFreeCountryHong Kong SAR ChinaDeviceSamsung A20Operating SystemAndroid My Question or IssueSince I keep getting ads for a premium trial, I have elected to try it (for 30 days as advertized). However, upon selecting "Start Trial", I am asked for m...

  • Newbie
  •   Plan Free Country Hong Kong SAR China Device Samsung A20 Operating System Android    My Question or Issue Since I keep getting ads for a premium trial, I have elected to t...
  • Billy-J
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Solved!! En estas 2 semanas, 2 veces me ha cobrado spotify.

El primero de agosto me cobraron el mes, pero al día de hoy me aparece que tengo que pagarlo de nuevo! Necesito que me ayuden a solucionar mi problema, gracias!!! PlanPremium FamiliarCountryMéxico

  • Regular
  • El primero de agosto me cobraron el mes, pero al día de hoy me aparece que tengo que pagarlo de nuevo!   Necesito que  me ayuden a solucionar mi problema, gracias!!!   Plan Premiu...
  • Serch_AP
  • Regular
  • 610 Views
  • 7 replies
  • 0 likes
  • 610 Views
  • 7 replies
  • 0 likes

Cant post my question

Keep getting this:

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  • Regular
  • Keep getting this:
  • xtan
  • Regular
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

STUDENT TO PREMIUM INCLUDING HULU

Student/Hulu AccountUSAI currently have a Student Premium account that includes Hulu, I know that if I don't verify I will lose the $4.99 price and start paying $9.99/month; but does this mean I will lose access to Hulu as that bundle isn't available...

  • Visitor
  • Student/Hulu Account USA I currently have a Student Premium account that includes Hulu, I know that if I don't verify I will lose the $4.99 price and start paying $9.99/month; but does this mean I ...
  • Billy-J
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • Hulu
    Hulu-spotify
    Student
  • 402 Views
  • 1 replies
  • 0 likes

Student Discount 404 Error

SubscriptionPremiumCountryUnited StatesDeviceSamsung Galaxy 9, Windows 10 PCOperating SystemAndroid Oreo My Question or IssueI'm having issues signing up for my Spotify student discount. When I log in, it logs in just fine, but after that, I get a 40...

  • Visitor
  • Subscription Premium Country United States Device Samsung Galaxy 9, Windows 10 PC Operating System Android Oreo   My Question or Issue I'm having issues signing up for my Spotify ...
  • PhillipD
  • Visitor
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Cannot redeem gift card code

PlanPremiumCountryIndonesiaDevice(Galaxy A20, PC)Operating System(Android P, Windows 10) My Question or IssueCannot redeem the codeI cant reedem the code both on PC and my phone, after submit the code in redeem page it always directing me to somethin...

  • Casual Listener
  • Plan Premium Country Indonesia Device (Galaxy A20, PC) Operating System (Android P, Windows 10)   My Question or Issue Cannot redeem the code I cant reedem the code both on PC and my ...
  • k7rie
  • Casual Listener
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Compra por boleto

Bom dia,realizei o pagamento do Spotify por boleto porém percebi algo estranho,eu não recebi o boleto pelo email, onde eu só consegui visualizar o boleto na hora que eu gerei e na mesma hora paguei pela internet e até recebi um recibo de confirmação ...

  • Casual Listener
  • Bom dia,realizei o pagamento do Spotify por boleto porém percebi algo estranho,eu não recebi o boleto pelo email, onde eu só consegui visualizar o boleto na hora que eu gerei e na mesma hora paguei p...
  • Luan
  • Spotify Star
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

Spotify premium has stopped prematurely and is renewed in 6 days. Why has this happened?

I am using Spotify premium in New Zealand and for some reason it has stopped and says it needs to be renewed however I renew it when I renew my phone plan (I'm using spark) And it says that it doesn't need to be renewed for at least another 6 days an...

  • Visitor
  • I am using Spotify premium in New Zealand and for some reason it has stopped and says it needs to be renewed however I renew it when I renew my phone plan (I'm using spark) And it says that it doesn'...
  • OneByBoo
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution my subscription says premium with hulu but I can't connect

My plan is called Premium with Hulu and I am based in USA.However I can't connect with Hulu. There is a massive button that says activate in my account. I have tried many times over the last couple of years and it never worked. Why do I have a plan t...

  • Casual Listener
  • My plan is called Premium with Hulu and I am based in USA. However I can't connect with Hulu. There is a massive button that says activate in my account. I have tried many times over the last couple...
  • Peter
  • Spotify Legend
  • 1053 Views
  • 5 replies
  • 0 likes
  • 1053 Views
  • 5 replies
  • 0 likes

Account linked to Hulu, except it doesn't exist on Hulu's end.

Post might be a little long, I just want to give all the info and all the steps of what I have tried to do to resolve this...1. Had a bad gateway error on Hulu's website when trying to sign up for Hulu a few months ago when I saw I had free access th...

  • Visitor
  • Post might be a little long, I just want to give all the info and all the steps of what I have tried to do to resolve this... 1. Had a bad gateway error on Hulu's website when trying to sign up for ...
  • OneByBoo
  • Roadie
  • 1100 Views
  • 2 replies
  • 0 likes
  • 1100 Views
  • 2 replies
  • 0 likes

Superuser Contribution My confirmation pin won't accept and I keep on getting "Oops, something went wrong. etc."

PlanFree (Trying to apply Premium with student discount) CountryPhilippines DeviceSamsung Galaxy J7 Prime Operating SystemAndroid My Question or IssueI am using a mobile payment method and my prepaid sim is SMART. Everytime I type the confirmation pi...

  • Visitor
  •   Plan Free (Trying to apply Premium with student discount)   Country Philippines   Device Samsung Galaxy J7 Prime   Operating System Android   My Question or Is...
  • Peter
  • Spotify Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

My gift card doesn't work

I have tried everything "Spotify" has told me to do and my gift card it's still not working. I think it has a problem. The card number is: Snipped by Rock Star - Gift Card Info

  • Visitor
  • I have tried everything  "Spotify" has told me to do and my gift card it's still not working. I think it has a problem. The card number is: Snipped by Rock Star - Gift Card Info
  • Luan
  • Spotify Star
  • 235 Views
  • 1 replies
  • 1 likes
  • 235 Views
  • 1 replies
  • 1 likes

Family premium but currently had subscription for a year from a gift card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello! I currently have a premium subscription for Spotify for a year. I got the deal from C...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Rene01
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Plano familiar - trabalho no exterior

PlanPremium FamiliarCountryBrasilDeviceiPhone 7 My Question or IssueMoro em uma região de fronteira, entre o Brasil e o Paraguai. Incluí meu esposo no plano familiar mas ele trabalha no Paraguai, ou seja, ele vai pro Paraguai de manhã e volta a noite...

  • Visitor
  • Plan Premium Familiar Country Brasil Device iPhone 7   My Question or Issue Moro em uma região de fronteira, entre o Brasil e o Paraguai. Incluí meu esposo no plano familiar mas ele trab...
  • Billy-J
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Spotify charged me two times for the same month via Paypal

Hello, I wanted to pay my Spotify family subscription using some money I already had on PayPal and my credit card. I've been paying this way for more than a year now with no problems. Anyway, somehow I received two payment attempt. One was successful...

  • Newbie
  • Hello, I wanted to pay my Spotify family subscription using some money I already had on PayPal and my credit card. I've been paying this way for more than a year now with no problems.   Anyway...
  • Billy-J
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Prueba Gratis

Hola qué tal estoy pensando en obtener la prueba gratis de 30 días me pide que meta mi tarjeta de crédito/débito la pongo y me marca error, me gustaría saber si forzosamente se tiene que tener saldo completo para que me pueda pasar la suscripción o c...

  • Visitor
  • Hola qué tal estoy pensando en obtener la prueba gratis de 30 días me pide que meta mi tarjeta de crédito/débito la pongo y me marca error, me gustaría saber si forzosamente se tiene que tener saldo ...
  • Billy-J
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes