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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75406 Views
20 replies
100 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140374 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80827 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270502 Views
159 replies
13 likes
PlanFreeCountryRussiaDevice(Xiaomi Redmi Note Operating System(Android 9) My Question or IssueI've activated 6-months Premium on my mobile phone via MTS mobile provider, but my account is still FreeI guess it's because MTS sent me common download lin...
Plan Free Country Russia Device (Xiaomi Redmi Note 😎 Operating System (Android 9) My Question or Issue I've activated 6-months Premium on my mobile phone via MTS mobile provider, bu...
Spotify Legend
1007 Views
3 replies
0 likes
My Question or IssueI just received notification regarding the 3 months of Premium for RM15.90 with mobile. I'm new and not subscribe to any premium offer yet.1) The promotion will end by end of this month, thus if I subscribe during the promotion pe...
My Question or Issue I just received notification regarding the 3 months of Premium for RM15.90 with mobile. I'm new and not subscribe to any premium offer yet. 1) The promotion will end by e...
Spotify Star
859 Views
7 replies
0 likes
PlanFree it I want to switch to premiumCountryMoroccoDeviceHpOperating SystemWindows 10 My Question or IssueI have been gritting to switch to Spotify premium for 3 days now but it does not work.I get to the last step,my bank send me the payment confi...
Plan Free it I want to switch to premium Country Morocco Device Hp Operating System Windows 10 My Question or Issue I have been gritting to switch to Spotify premium for 3 days now b...
Moderator
993 Views
7 replies
0 likes
Listening to podcasts on premium ("ad-free") and they still have ads.
Listening to podcasts on premium ("ad-free") and they still have ads.
Moderator
724 Views
5 replies
1 likes
PlanPremiumCountryPhilippinesDeviceRealme C2Operating SystemAndroid Oreo My Question or IssuedI already paid my subscription, it auto pay via debit card and I received a message that I paid it.
Plan Premium Country Philippines Device Realme C2 Operating System Android Oreo My Question or Issued I already paid my subscription, it auto pay via debit card and I received a mess...
Spotify Star
450 Views
1 replies
1 likes
Buonasera a tutti, quando provo a pagare con Postepay l'opzione Spotify premio per Samsung, non si completa l'operazione e mi dà questo messaggio: "Si è verificato un errore. Riprova...".Ho già guardato dappertutto e contattato le Poste e loro dicono...
Buonasera a tutti, quando provo a pagare con Postepay l'opzione Spotify premio per Samsung, non si completa l'operazione e mi dà questo messaggio: "Si è verificato un errore. Riprova...". Ho già gua...
717 Views
0 replies
0 likes
PlanFree/PremiumCountryCanadaDeviceIphone 11 pro , Macbook Pro Operating SystemIOS 14 , Mac OS Big Sur My Question or IssueI know that there was a separate thread about the issue that people had with signing up with premium over the past few days whi...
Plan Free/Premium Country Canada Device Iphone 11 pro , Macbook Pro Operating System IOS 14 , Mac OS Big Sur My Question or Issue I know that there was a separate thread ...
Moderator
379 Views
1 replies
0 likes
PlanPremiumCountryEcuador DeviceHuawei Y9 PrimeOperating SystemAndroid My Question or IssueI woke up this morning and found out Spotify had emailed me because there was an issue with my method of payment, but they charged me minutes later the monthly...
Plan Premium Country Ecuador Device Huawei Y9 Prime Operating System Android My Question or Issue I woke up this morning and found out Spotify had emailed me because there was ...
Casual Listener
879 Views
6 replies
0 likes
Plan PremiumCountry France My Question or Issue Bonjour, J’ai un abonnement Spotify Famille pour 2 personnes.Je souhaite le modifier pour passer au Spotify Duo Premium. Cette modification semble bloquée sur la plateforme ; je reçois le message « Impo...
Plan Premium Country France My Question or Issue Bonjour, J’ai un abonnement Spotify Famille pour 2 personnes. Je souhaite le modifier pour passer au Spotify Du...
Spotify Star
733 Views
1 replies
0 likes
payment issues via debit cardPlanFreeCountryIndiaDevice(Redmi 7a)Operating SystemMIUI 12My Question or Issuei've been trying to avail the 1 month premium trial but everytime i try " this card doesn't allow monthly billing" shows up and i clearly can'...
payment issues via debit card Plan Free Country India Device (Redmi 7a) Operating System MIUI 12 My Question or Issue i've been trying to avail the 1 month premium trial but everytime i try...
Moderator
805 Views
5 replies
0 likes
PlanFreeCountryFranceDeviceLaptop HP Operating SystemWindows 10 version 20h2OS :19042.844 My Question or Issuewhy the ads run every 15 minutes and it cuts the songs all the time. it is not better to broadcast the ad every 2 hours or every 5 hours rat...
Plan Free Country France Device Laptop HP Operating System Windows 10 version 20h2 OS :19042.844 My Question or Issue why the ads run every 15 minutes and it...
Composer
962 Views
2 replies
1 likes
How is my subscription fee split between artists I listen to? In theory if I listened to just one song in a month, would 100% of my fee (minus Spotify's cut) go to that one artist? or would they get just 0.003p of my fee?
How is my subscription fee split between artists I listen to? In theory if I listened to just one song in a month, would 100% of my fee (minus Spotify's cut) go to that one artist? or would ...
Spotify Legend
696 Views
2 replies
1 likes
PlanFree/PremiumCountryCanadaDevice(HP Laptop, Google Chrome Browser)Operating System(Windows 10) My Question or IssueI made a New Account, deleted my old one, created a new email & created a Spotify Account (although haven't received any confirmatio...
Plan Free/Premium Country Canada Device (HP Laptop, Google Chrome Browser) Operating System (Windows 10) My Question or Issue I made a New Account, deleted my old one, created a new ...
Spotify Legend
1030 Views
6 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, ...
Spotify Star
395 Views
1 replies
0 likes
I just bought a 12 Months Premium subscription plan but it's still not showing up on my account. I used PayMaya (QR Pay) as payment method and chose prepay method. My paymaya account was charged but my spotify account still not showing the premium su...
I just bought a 12 Months Premium subscription plan but it's still not showing up on my account. I used PayMaya (QR Pay) as payment method and chose prepay method. My paymaya account was charged but ...
Regular
727 Views
3 replies
0 likes
PlanPremiumCountryBolivaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI tried to pay Four times and got a card error. But you debit normal.And the card error continues.
Plan Premium Country Boliva Device Samsung Galaxy 9 Operating System Android My Question or Issue I tried to pay Four times and got a card error. But you debit normal. And the card ...
Spotify Legend
627 Views
3 replies
1 likes
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueI tried to sign up for Premium. After I put in my card info, it said "something went wrong." my card was still charged though, so I input all my info correctly and it was...
Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I tried to sign up for Premium. After I put in my card info, it said "something went wrong." m...
Spotify Legend
619 Views
3 replies
0 likes
This thing happened to me today. I subscribed to the Family Premium option and money was debited from my account(paytm) and my Spotify premium isn't activated....I checked my account status and it is showing me as a free user...!!!Please refund my mo...
This thing happened to me today. I subscribed to the Family Premium option and money was debited from my account(paytm) and my Spotify premium isn't activated....I checked my account status and it is...
Spotify Legend
723 Views
3 replies
0 likes
PlanFree to PremiumCountryUSADeviceMacBook Air (M1, 2020)Operating SystemBig Sur (11.2.2) I would like to upgrade to Premium using a credit card and cannot. When I select the $9.99 plan, I can enter credit card info, but when I submit, I get the drea...
Plan Free to Premium Country USA Device MacBook Air (M1, 2020) Operating System Big Sur (11.2.2) I would like to upgrade to Premium using a credit card and cannot. When ...
Spotify Legend
407 Views
1 replies
0 likes
I'm currently using spotify Premium and have been a self-paying member for two years (i.e. not through a third party provider) I'm trying to add an account for my son and wanted to get Duo, or Family - although either upgrade has the same problem. Wh...
I'm currently using spotify Premium and have been a self-paying member for two years (i.e. not through a third party provider) I'm trying to add an account for my son and wanted to get Duo, ...
Spotify Star
782 Views
1 replies
0 likes
