Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 41883 Views
- 19 replies
- 1 likes
- 41883 Views
- 19 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5299 Views
- 23 replies
- 2 likes
- 5299 Views
- 23 replies
- 2 likes
Suscripcion anual a plan familiar
Hace un mes abone un plan anual individual por todo 2018. Quisiera saber si al pasar a un plan familiar, se considera el pago q realice o pierdo lo abonado?
- Hace un mes abone un plan anual individual por todo 2018. Quisiera saber si al pasar a un plan familiar, se considera el pago q realice o pierdo lo abonado?
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- Spotify Star
- 1021 Views
- 1 replies
- 0 likes
- 1021 Views
- 1 replies
- 0 likes
Tajeta de regalo
Buenas tardes, tengo un problema con una tarjeta de regalo, sucede que todavia no me han activado la premium en mi cuenta, ya revise las ayudas que me brindan en la pagina oficial pero todo esta en perfecto estado, no he creado mas cuentas, ya reinst...
- Buenas tardes, tengo un problema con una tarjeta de regalo, sucede que todavia no me han activado la premium en mi cuenta, ya revise las ayudas que me brindan en la pagina oficial pero todo esta en p...
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- Spotify Star
- 1191 Views
- 1 replies
- 0 likes
- 1191 Views
- 1 replies
- 0 likes
Reembolso o aclaracion
Se cobro el mes de prueba gratis de spotify en mi tarjeta, y no, no se habia utilizado mi tarjeta aqui en spotify en el pasado. Quiero mantener la suscripcion, pero requiero una aclaracion o reembolso, de lo contrario debere Cancelarla.
- Se cobro el mes de prueba gratis de spotify en mi tarjeta, y no, no se habia utilizado mi tarjeta aqui en spotify en el pasado. Quiero mantener la suscripcion, pero requiero una aclaracion o reembols...
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- Spotify Star
- 471 Views
- 1 replies
- 0 likes
- 471 Views
- 1 replies
- 0 likes
Suscripcion familiar, miembros lejos de casa.
Buenas tardes! Quiero hacer una suscripcion familiar pero veo que es para los que estan "en la misma casa". Es posible usarlo para por ejemplo miembros de familia que esten lejos de uno?Como el sistema "detecta" quien es o no familia, por la ip supon...
- Buenas tardes! Quiero hacer una suscripcion familiar pero veo que es para los que estan "en la misma casa". Es posible usarlo para por ejemplo miembros de familia que esten lejos de...
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- Spotify Star
- 902 Views
- 1 replies
- 0 likes
- 902 Views
- 1 replies
- 0 likes
Account subscript problem
After logout from sportify, I cannot login anymore. need help for the account and password again. Payment deduction from maybank credit card malaysia monthly, Card number: Sportify Stockholm SE Payment RM14.90 monthly email: Prefer new login: Pas...
- After logout from sportify, I cannot login anymore. need help for the account and password again. Payment deduction from maybank credit card malaysia monthly, Card number: <remov...
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- Spotify Star
- 356 Views
- 1 replies
- 0 likes
- 356 Views
- 1 replies
- 0 likes
Linking spotify and huhlu trouble
I already had hulu and spotify before trying to do this. I went through spotify to link my hulu account (different emails though). I had already paid for hulu this month and it charged me another $4.99+. My mom was paying for hulu and it replaced her...
- I already had hulu and spotify before trying to do this. I went through spotify to link my hulu account (different emails though). I had already paid for hulu this month and it charged...
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- Spotify Star
- 290 Views
- 1 replies
- 0 likes
- 290 Views
- 1 replies
- 0 likes
Spotify Gift Card cannot redeem "Something went wrong"
PlanFreeCountryAustraliaDeviceiPhone 6SOperating SystemWindows 10 My Question or IssueRecently, I bought a 3 month gift card for Spotify Premium. When I try to redeem it, it does not work, instead it says "Something went wrong". I've seen that others...
- Plan Free Country Australia Device iPhone 6S Operating System Windows 10 My Question or Issue Recently, I bought a 3 month gift card for Spotify Premium. When I try to redeem it, it ...
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- Roadie
- 2606 Views
- 5 replies
- 0 likes
- 2606 Views
- 5 replies
- 0 likes
Payment not accepted
PlanPremium FamilyCountryItalyDevicehuawei p30 - PCOperating System( Android, Windows 10) My Question or IssueGood EveningIt is 3 days since I no longer accept any type of payment (paypal or credit card), I have performed all the instructions of your...
- Plan Premium Family Country Italy Device huawei p30 - PC Operating System ( Android, Windows 10) My Question or Issue Good Evening It is 3 days since I no longer accept any type of ...
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- Casual Listener
- 302 Views
- 2 replies
- 0 likes
- 302 Views
- 2 replies
- 0 likes
new premium user
Hello, PlanFamilyCountry Belgium DeviceAndroidOperating SystemAndroid My Question or IssueI susbcribe to a familiy acccount with 3 month for free.On the account page i see the first bill is 16/12/19.Where is my 3 months?
- Hello, Plan Family Country Belgium Device Android Operating System Android My Question or Issue I susbcribe to a familiy acccount with 3 month for free. On the...
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- Roadie
- 426 Views
- 5 replies
- 0 likes
- 426 Views
- 5 replies
- 0 likes
so i brought spotify premium one
can i delete my card info from the account or do i have to cancel how does it work
- can i delete my card info from the account or do i have to cancel how does it work
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- Community Legend
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Change Premium to Family Plan
PlanPremiumCountryPortugalDevice Operating SystemAndroid My Question or Issue Hello,I am a user of the Family plan, however I change the debit card I use to pay the Family paln. Unfortunately the notification saying that my premium is over send me to...
- Plan Premium Country Portugal Device Operating System Android My Question or Issue Hello, I am a user of the Family plan, however I change the debit card I use ...
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- Community Legend
- 313 Views
- 1 replies
- 0 likes
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Payment
- 313 Views
- 1 replies
- 0 likes
Transfer partner account to a personal account
PlanVodafone Partner Premium accountCountryUK My Question or IssueCan I retain/transfer my existing account that I have through a Vodafone subscription to a personal account?
- Plan Vodafone Partner Premium account Country UK My Question or Issue Can I retain/transfer my existing account that I have through a Vodafone subscription to a personal account?
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- Community Legend
- 570 Views
- 1 replies
- 0 likes
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Partnerretaintransfervodafone
- 570 Views
- 1 replies
- 0 likes
Subscription failed
PlanFreeCountryIndiaDeviceMi note 4Operating SystemAndroid My Question or Issue I paid for one month subscription of 129 INR but my account hasn't been updated. I have attached the payment receipt.
- Plan Free Country India Device Mi note 4 Operating System Android My Question or Issue I paid for one month subscription of 129 INR but my account hasn't been updated. I have a...
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- Roadie
- 731 Views
- 1 replies
- 0 likes
- 731 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution No subscription option without 3 months trial
Hi everybody, I got my old free account on which I may have tried the premium features a few years ago. I would like to subscribe to a Family plan as I plan to use Spotify and grant my little sister an access. In the process I finally get to https://...
- Hi everybody, I got my old free account on which I may have tried the premium features a few years ago. I would like to subscribe to a Family plan as I plan to use Spotify and grant...
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- Community Legend
- 10523 Views
- 20 replies
- 0 likes
- 10523 Views
- 20 replies
- 0 likes
Solved!!Superuser Contribution Unable to change payment method from PayPal to bank deposit.
My current subscription is Family Premium and is paid monthly using PayPal. since I no longer have credit card associated with PayPal, I wish to change it to pay one year using bank deposit. But when I try to change the payment method, my choice is o...
- My current subscription is Family Premium and is paid monthly using PayPal. since I no longer have credit card associated with PayPal, I wish to change it to pay one year using bank deposit. But when...
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- Spotify Legend
- 1075 Views
- 4 replies
- 0 likes
- 1075 Views
- 4 replies
- 0 likes
Superuser Contribution Payment failed. Try again, or use a different payment method.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've had Spotify premium for quite a while now, and I've never encountered payment issues. J...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
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- Casual Listener
- 587 Views
- 2 replies
- 3 likes
- 587 Views
- 2 replies
- 3 likes
I am unable to change billing account
How do i change my billing account details. I go into account and my plan but there is no option to update anywhere
- How do i change my billing account details. I go into account and my plan but there is no option to update anywhere
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- Roadie
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Not Eligible for this offer
So I just bought the xbox one gamepass not even an hour ago that came with 6 months of premium and 3 months of discord nitro I used the spotify premium QR code went to redeem it and it told me that my account was not eligible for that offer and I'm c...
- So I just bought the xbox one gamepass not even an hour ago that came with 6 months of premium and 3 months of discord nitro I used the spotify premium QR code went to redeem it and it told m...
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- Roadie
- 1625 Views
- 1 replies
- 0 likes
- 1625 Views
- 1 replies
- 0 likes
My plan changed itself from Student to Family
I recently got an email from Hulu saying:Hi Victoria,We're confirming that since your Spotify subscription has been canceled, your Hulu subscription has also been canceled.You can always reactivate your Hulu subscription at any time. There's still so...
- I recently got an email from Hulu saying: Hi Victoria, We're confirming that since your Spotify subscription has been canceled, your Hulu subscription has also been canceled. ...
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- Roadie
- 282 Views
- 2 replies
- 0 likes
- 282 Views
- 2 replies
- 0 likes
I can't login to Hulu anywhere
PlanPremiumCountryU.S.DeviceiPhone X, Windows 10 PCOperating SystemiOS 13.2.2, Windows10 My Question or IssueI have activated my Hulu account through Spotify and I have been able to watch Hulu on my phone for a while now, but I've never been able to ...
- Plan Premium Country U.S. Device iPhone X, Windows 10 PC Operating System iOS 13.2.2, Windows10 My Question or Issue I have activated my Hulu account through Spotify and I have been ...
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- Roadie
- 1723 Views
- 4 replies
- 0 likes
- 1723 Views
- 4 replies
- 0 likes