Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
I'd like to subscribe to the student discount but everytime I go to this link it says that the page doesn't work.Right now I have the free plan, I already used my credit card on another account for the premium subscription.Can I use it again for the ...
PlanPremiumCountryUSADeviceallOperating System Windows 10 My Question or IssueI went all in and got premium because of the sweet deal that's being offered. However, I can't activate my existing hulu or account or get to hulu at all. This is kind of r...
PlanFree/PremiumCountryNetherlandsDeviceSamsung Galaxy A6+ 2018Operating SystemAndroid 8 My Question or IssueSo, i have Family Prenium for 1,5 year noa, but today i opened my app, and i have not a prenium zccount they say
I can't join a family premium account that my brother created. I receive the email with the invite but after typing our address it exhibit the message "you can't join this family premium plan".I've tried resending the invite, erasing the browse histo...
PlanPremium for familyCountryPhilippinesDeviceSamsung Galaxy J7+Operating SystemAndroid Nougat My Question or IssueI joined Family premium around Jan 29, 2019 but prior to that I was subscribed to regular premium. On Feb 17, the premium of 129 PhP wa...
PlanFree/PremiumCountryAustralia Device(iPhone XS Max)Operating System(iOS 10, Android Oreo, Windows 10,etc I’ve subscribed to Spotify premium but in the app it’s saying my subscription is free. I tried to log someone into my account on their device ...
My Question or IssueMy partner and I have jsut moved in together, and I wanted to add him to my family plan, but I can't remember the exact address I wrote for the family plan I registered back then. So how do I get this info? For him to register and...
None of the below information is required. However, the more (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI forgot to cancel my premium subscription and now I have an amount blocked in my bank account, is anything I can do?
Hola. Tengo plan familiar, y al apretar sobre el link de ACEPTAR invitación, me arroja a la página de la cuenta, sin aceptarme.Queda como enviada la invitación, pero al confirmar simplemente no confirma!He visto los otros posts, y No me consultó sobr...
Free/PremiumBelgium My Question or IssueMijn gezin en ik betalen nu al eel lange tijd elke maand het Family abonnoment.Dit wordt elke maand automatisch afgetrokken van onze rekening. Ook deze maand was dit het geval. De laatste betaling was namelijk ...
PlanFree/PremiumCountryUSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I pay for premium with a USAA debit card?
I have both a hulu and a spotify account. my spotify account says i can get hulu for free through spotify. will i have to start a new account or better option can i link these to already existing accounts together.
PlanPremiumCountryFinlandDeviceHuawei p20 lite My Question or IssueSpotify is trying to charge me for family premium even though I have never chosen it. I have 13 euros on my bank account ready to pay for the 9.99€ version but it didn't work. When I ...
PlanFamily/PremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueMy problem started on my July 2018 bill on the 15th you guys decided to charge me for Family premium , I never decided this and never authorized th...
PlanSpotify Premium for FamiliesCountryUSA My Question or IssueI've been a Spotify Premium user for a while. I was thrilled to receive a free Hulu subscription. After raving about Spotify for a long time, my wife finally asked me to upgrade to a Prem...
Free PlanFree/PremiumCountryUkDeviceiPhone 7+Operating SystemiOS 10 My Question or Issue
PlanPremiumCountryChileDeviceiPhone 8Operating SystemWindows 10My Question or Issue Estoy cambiando la tarjeta de credito con la que pago la suscripción y me alerta de que esta no pertenece a mi país ¬¬, actualicen su información por favor. Debo camb...
PlanPremiumCountry ChileDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 My Question or Issue Al momento de querer compartir lo que estoy reproduciendo en instagran stories no me aparece la opcion, Spotify esta en al version 8.4.95.785 e Instagra...
Since the news broke that we can have a base Hulu plan free with our Spotify Premium account, I linked the two in order to benefit from this. Ever sense, whenever I go to Hulu's main page the attached screenshot is what I'm presented with. I can acce...
So basically, this morning I bought a Spotify premium subscription with student discount, but accidentally did it for the wrong account... I thought about buying it again for the good account and then cancel the other subscription, but the thing is I...