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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130739 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
62572 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
242041 Views
149 replies
13 likes
PlanPremiumCountryCanadaDeviceiPhone 11, HP ENVY X360 15Operating SystemiOS 14 Beta, Windows 10, My Question or IssueI've been using free Spotify, but when I heard about the Nest Mini offer, I decided to sign up for Premium. I haven't received any in...
Plan Premium Country Canada Device iPhone 11, HP ENVY X360 15 Operating System iOS 14 Beta, Windows 10, My Question or Issue I've been using free Spotify, but when I heard about the ...
Visitor
741 Views
4 replies
0 likes
PlanPremiumCountryItalyDeviceRealme X2Operating SystemAndroid I signed up for the premium subscription on June 30, 2020 the day before the promotion of 9.99 € for three months expired, instead both in July and now in August I was charged the full amo...
Plan Premium Country Italy Device Realme X2 Operating System Android I signed up for the premium subscription on June 30, 2020 the day before the promotion of 9.99 € for three months ...
Spotify Legend
382 Views
1 replies
0 likes
PlanPremium for StudentsCountryItalyOperating SystemWindows 10My Question or IssueHi, I'm having troubles with the renewal of my Spotify Student Premium subscription. When I'm putting my school information it keeps telling me that the university is n...
Plan Premium for Students Country Italy Operating System Windows 10 My Question or Issue Hi, I'm having troubles with the renewal of my Spotify Student Premium subscription. When I'm putting m...
Moderator
802 Views
1 replies
0 likes
i cant download spotift on mu iphone se for two days i deleted the app and i tried to redownload spotify but icant find it on the app storePlan/PremiumCountryTurkeyDevice(iPhone se Operating System(iOS 11.4.1 My Question or Issue
i cant download spotift on mu iphone se for two days i deleted the app and i tried to redownload spotify but icant find it on the app store Plan /Premium Country Turkey Device (iPhone se ...
Spotify Star
931 Views
1 replies
0 likes
HiI'm a paying premium user since long time, but I'm experiencing troubles seeing which is my plan (under account/profile section after log in; I can only see my email, country and a prompt to disconnect all the devices) and consequently I cannot cha...
Hi I'm a paying premium user since long time, but I'm experiencing troubles seeing which is my plan (under account/profile section after log in; I can only see my email, country and a prompt to disc...
Casual Listener
5102 Views
16 replies
2 likes
Hello all I had a question so I recently switched over to the duo plan like two moths ago. But I keep getting charged the 9.99 for the premium and the 12.99 for the duo. Anybody know how to fix this? thank you!
Hello all I had a question so I recently switched over to the duo plan like two moths ago. But I keep getting charged the 9.99 for the premium and the 12.99 for the duo. Anybody know how to f...
Spotify Legend
923 Views
1 replies
0 likes
Plan Premium Country CANADA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I renewed my subscription and was expecting a free google nest mini but after paying wit...
Plan Premium Country CANADA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question ...
Spotify Star
743 Views
1 replies
0 likes
PlanStudentCountryCanada DeviceLaptop, Samsung PhoneOperating SystemWindows 10 My Question or IssueI was on their free trial and then I heard of the Free Google Mini Offer if you have a premium account. I paid for my Premium Student account and I tri...
Plan Student Country Canada Device Laptop, Samsung Phone Operating System Windows 10 My Question or Issue I was on their free trial and then I heard of the Free Googl...
Spotify Star
422 Views
1 replies
0 likes
PlanFree/PremiumCountryEgyptDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Android 10) My Question or IssueI want to pay for the premium subscription by mobile, but i am not able to find orange Egypt in the network drop dow...
Plan Free/Premium Country Egypt Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Android 10) My Question or Issue I want to pay for the premium subscripti...
Spotify Legend
2509 Views
1 replies
0 likes
I just bought a spotify gift card . as i was redeeming it, the redeem page was not responding. I've tried to redeem for a few times now but nothing in response. it would be a waste if I have to buy a new gift card because of this issue. will my code ...
I just bought a spotify gift card . as i was redeeming it, the redeem page was not responding. I've tried to redeem for a few times now but nothing in response. it would be a waste if I have to buy a...
Spotify Legend
3948 Views
7 replies
0 likes
PlanPremiumCountryItalyDevice(iPhone xr Operating SystemIos My Question or IssueHo raggiunto il plafond per questo mese della carta di credito con cui pago Spotify.ho già ricevuto le mail di avviso ma il 31/8 Chiudono L’account.la carta avrà disponib...
Plan Premium Country Italy Device (iPhone xr Operating System Ios My Question or Issue Ho raggiunto il plafond per questo mese della carta di credito con cui pago Spo...
Spotify Legend
862 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDevice(iPhone 7+, Lenovo Legion)Operating System(iOS 10, Windows 10) My Question or IssueWe were originally on Premium Family, but I had to update some outdated payment details. I guess while renewing I was actually subsc...
Plan Premium Country Philippines Device (iPhone 7+, Lenovo Legion) Operating System (iOS 10, Windows 10) My Question or Issue We were originally on Premium Family, but I had to updat...
Moderator
1814 Views
1 replies
0 likes
Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my country to Singapore as otherwise it would not allow me to use th...
Hi, I am trying to invite my girlfriend to Spotify Premium Duo. We are living in Australia but due to the Credit Card I'm using for Spotify is issued from Singapore, I had to update my count...
Spotify Legend
2852 Views
1 replies
0 likes
PlanFreeCountryUSA DeviceMacbook/IPhone 11 My Question or IssueI’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to submit my payment method the page says “something went wrong, try again”. I’ve...
Plan Free Country USA Device Macbook/IPhone 11 My Question or Issue I’ve been trying to update from my free plan to student premium over the last 2 days, but every time I go to s...
Spotify Legend
609 Views
1 replies
0 likes
Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperently now I have an individual membership and my fami...
Yesterday a notification about my renewal my membership. I had a family membership but the system guided me towards an individual membership. I thought I was renewing my family membership but apperen...
Spotify Star
506 Views
1 replies
0 likes
Hi guys, this is my first time using the community. I couldn't find a answer on Spotify help page so I thought I try here. I am under Spotify premium family, I wish to cancel as I realise I don't listen to the music much and don't want to pay the $$ ...
Hi guys, this is my first time using the community. I couldn't find a answer on Spotify help page so I thought I try here. I am under Spotify premium family, I wish to cancel as I realise I do...
Spotify Star
7936 Views
5 replies
0 likes
Accidentally I’ve put premium account on my another account. I own one email and one Facebook but both are different emails. There’s anything that I can do to transfer the premium subscription to the another one? Kind regards
Accidentally I’ve put premium account on my another account. I own one email and one Facebook but both are different emails. There’s anything that I can do to transfer the premium subscription to the...
Spotify Star
641 Views
1 replies
0 likes
Hi, Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method. Trying to upgrade from Premium to Due ane keep getting this error. Tried this but did not help:- Use...
Hi, Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method. Trying to upgrade from Premium ...
Spotify Star
1687 Views
1 replies
0 likes
PlanPremium for StudentsCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I haven't touched my subscription plan for almost a year now and then I randomly s...
Plan Premium for Students Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
619 Views
3 replies
0 likes
Planit has to be PremiumCountryTurkeyDeviceSamsung Galaxy A2 coreOperating SystemAndroid-Windows7 i bought spotify premium as a student but i didnt get premium im still free useri'm starting to **bleep** off 28.08.2020 Spotify P111612EEA 8.99 TRY
Plan it has to be Premium Country Turkey Device Samsung Galaxy A2 core Operating System Android-Windows7 i bought spotify premium as a student but i didnt get premium im still free us...
Spotify Star
875 Views
1 replies
0 likes
