Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 108842 Views
- 70 replies
- 9 likes
- 108842 Views
- 70 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Casual Listener
- 13340 Views
- 26 replies
- 2 likes
- 13340 Views
- 26 replies
- 2 likes
Chase offer 6mo free, 5% discount for a while after for Premium. Is there a way to do family ?
PlanChase offer for PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs there a way to utilize the offer towards a family premium sub? Even if we pay d...
- Plan Chase offer for Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
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- Spotify Star
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Indian UPI payment charged but no Premium
PlanFreeCountryIndiaDeviceiPhone Operating SystemiOS My Question or Issue Hi, I made a payment of INR 719.00 for 6 months of Spotify premium thru, UPI payment, which I authorised and was successfully. I was charged thru my bank account...To my surpri...
- Plan Free Country India Device iPhone Operating System iOS My Question or Issue Hi, I made a payment of INR 719.00 for 6 months of Spotify premium thru, UPI payment, wh...
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- Visitor
- 2163 Views
- 4 replies
- 1 likes
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indiaPaymentPremiumUPI
- 2163 Views
- 4 replies
- 1 likes
Superuser Contribution Family Premium (US) to Premium (India) - Unable to Update Location and Subscribe
PlanFamily PremiumCountryUS to India I was the plan manager for my Family Sub in the US. I shifted to India and wanted to activate Premium here locally. My family plan is active till the 5th of July I tried 2 things -1) Cancelling the family and shif...
- Plan Family Premium Country US to India I was the plan manager for my Family Sub in the US. I shifted to India and wanted to activate Premium here locally. My family plan is active till t...
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- Casual Listener
- 859 Views
- 4 replies
- 0 likes
- 859 Views
- 4 replies
- 0 likes
Solved!! What happen if I cancel Premium from phone company
PlanPremium Family (through phone company)Country Iceland Device(iPhone 6s)Operating System(iOS 10) My Question or Issue I wonder what happens with my Premium Family account if I cancel the subscription with my telecom company? I have the Premium Fam...
- Plan Premium Family (through phone company) Country Iceland Device (iPhone 6s) Operating System (iOS 10) My Question or Issue I wonder what happens with my Premium Fam...
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- Spotify Star
- 655 Views
- 3 replies
- 0 likes
- 655 Views
- 3 replies
- 0 likes
Superuser Contribution Trying Spotify free trial of 3 mnths ,but while submitting my details it says payment failed.No Rea
PlanFree/PremiumCountry India Device(Realme C3)Operating System(Android Oreo) My Question or IssueCouldn't get free trial due to unknown error in payment details.
- Plan Free/Premium Country India Device (Realme C3) Operating System (Android Oreo) My Question or Issue Couldn't get free trial due to unknown error in payment det...
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- Moderator
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Superuser Contribution Unable to see my payments for premium
PlanPremiumCountrySweden My Question or IssueI am unable to see my payments. I need to print out a receipt for my payments.The "Receipts" menu option on the left has dissapeared.
- Plan Premium Country Sweden My Question or Issue I am unable to see my payments. I need to print out a receipt for my payments. The "Receipts" menu option on the ...
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- Moderator
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Random Music Play?
I was wondering if the primum service (or free version) plays random artist/songs to the bands you pick (like pandora) like if I picked lets say Korn and then it'll play like a NiN or Slipknot (even if i havent picked slipknot/NiN?
- I was wondering if the primum service (or free version) plays random artist/songs to the bands you pick (like pandora) like if I picked lets say Korn and then it'll play like a NiN or Slipknot ...
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- Community Legend
- 1101 Views
- 3 replies
- 0 likes
- 1101 Views
- 3 replies
- 0 likes
Re: Cancelling a 3 month spotify "trial" which cost 9.99
Buenos días tengo exactamente el mismo problema, doy la opción de cancelar suscripción ya que se supone que tengo 3 meses gratis pero yo tengo cobrado 9,99 euros cuando se supone que tengo 3 meses gratis, si cancelo pone que la sub termina hoy día 30
- Buenos días tengo exactamente el mismo problema, doy la opción de cancelar suscripción ya que se supone que tengo 3 meses gratis pero yo tengo cobrado 9,99 euros cuando se supone que tengo 3 meses gr...
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- Spotify Star
- 392 Views
- 1 replies
- 0 likes
- 392 Views
- 1 replies
- 0 likes
Cancelling premium and going to free dates don't match up.
How come in the terms and conditions section labeled payments and cancellations it states when you cancel a paid subscription, it will change the day after the subscription period ends? In my case that would be 7/13/2020. However, when I go to cancel...
- How come in the terms and conditions section labeled payments and cancellations it states when you cancel a paid subscription, it will change the day after the subscription period ends? In my case th...
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- Spotify Star
- 387 Views
- 1 replies
- 0 likes
- 387 Views
- 1 replies
- 0 likes
No puedo canjear mi tarjeta de regalo
Compre la tarjeta en el Oxxo y la ingrese y no se puede, fui con ellos porque pensé que no la habían activado y me demostraron que si, que es un problema de su cuenta, no puedo canjearla PlanFree/PremiumCountryDurango, mexico DeviceiPhone 11 Operatin...
- Compre la tarjeta en el Oxxo y la ingrese y no se puede, fui con ellos porque pensé que no la habían activado y me demostraron que si, que es un problema de su cuenta, no puedo canjearla Plan ...
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- Spotify Star
- 919 Views
- 1 replies
- 0 likes
- 919 Views
- 1 replies
- 0 likes
"Something went wrong" when trying to activate premium free trial
Hi there, I am trying to activate a free 3-month trial of Premium. Country = Canada, current plan = free. I am using an iPhone 7. I have filled in all the relevant payment information (tried multiple cards - all active) on both my iPhone and my deskt...
- Hi there, I am trying to activate a free 3-month trial of Premium. Country = Canada, current plan = free. I am using an iPhone 7. I have filled in all the relevant payment informati...
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- Visitor
- 314 Views
- 1 replies
- 1 likes
- 314 Views
- 1 replies
- 1 likes
Solved!! Student discount premium in the UAE
PlanFreeCountryUAEDevice(iPhone XR)Operating System(iOS 13) Why isn’t there a student discount premium subscription plan in the UAE except family or individual premium subscription plan. Will Spotify be adding student discount subscription plan in th...
- Plan Free Country UAE Device (iPhone XR) Operating System (iOS 13) Why isn’t there a student discount premium subscription plan in the UAE except family or individual premium subscrip...
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- Casual Listener
- 5631 Views
- 2 replies
- 3 likes
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Student
- 5631 Views
- 2 replies
- 3 likes
Solved!! Do Premium months add?
Hello.My 3-month Premium will expire on 15 of August. About a week ago I received another promotional offer to upgrade again to 3-months Premium (valid only until the end of June). If I upgrade today, will my Premium be extended for another 3 months ...
- Hello. My 3-month Premium will expire on 15 of August. About a week ago I received another promotional offer to upgrade again to 3-months Premium (valid only until the end of June). If I upgrade tod...
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- Casual Listener
- 623 Views
- 4 replies
- 0 likes
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Premium
- 623 Views
- 4 replies
- 0 likes
Superuser Contribution Showing monthly subscription even after purchasing annual subscription
Plan - Spotify PremiumCountry - India Device( Oneplus 6T and Macbook Pro )Operating System(Android, Mac OS) I was already having Monthly subscription of Spotify Premium, but recently I purchased the annual subscription with some offer. The payment wa...
- Plan - Spotify Premium Country - India Device ( Oneplus 6T and Macbook Pro ) Operating System (Android, Mac OS) I was already having Monthly subscription of Spotify...
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- Moderator
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Superuser Contribution Can't change card for payment
Hi,Trying to change my card for payment. Following the instructions saying "log on and click update, the page showed doesn't allow me to proceed...It just say "remember that changing your payment methot does not activate, upgrade or extend your accou...
- Hi, Trying to change my card for payment. Following the instructions saying "log on and click update, the page showed doesn't allow me to proceed... It just say "remember that changing your payment...
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- Spotify Legend
- 266 Views
- 1 replies
- 0 likes
- 266 Views
- 1 replies
- 0 likes
Superuser Contribution Trouble with the transaction of the 3 month premium account
I have a free Student account and was trying to get the 3 months premium account of ₹119. Initially I tried many times but the card couldn't go through. So I tried a different card and the money got deducted from the bank. It did not activate the pre...
- I have a free Student account and was trying to get the 3 months premium account of ₹119. Initially I tried many times but the card couldn't go through. So I tried a different card and the mone...
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- Moderator
- 1124 Views
- 3 replies
- 0 likes
- 1124 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution I am being charged 9,99 but I still have the student discount for 4,99
I did the verification through Sheer and got a mail telling me that everything was okay. I was already charged 4,99 twice, but this month I was charged 9,99 instead of 4,99. PlanPremium (for Student?)CountryAustria
- I did the verification through Sheer and got a mail telling me that everything was okay. I was already charged 4,99 twice, but this month I was charged 9,99 instead of 4,99. Plan Premium (f...
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- Community Legend
- 438 Views
- 3 replies
- 0 likes
- 438 Views
- 3 replies
- 0 likes
Solved!! Receipt not sent after redeeming gift card
PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueI just redeemed a 6 month Spotify gift card and it it worked but there were no email about the receipt. I even tried to look in spam but it wasn’t there.
- Plan Premium Country Canada Device iPhone 6s Operating System iOS 13.5.1 My Question or Issue I just redeemed a 6 month Spotify gift card and it it worked but there were no email abo...
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- Spotify Star
- 687 Views
- 3 replies
- 0 likes
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Gift CardPremiumReceipts
- 687 Views
- 3 replies
- 0 likes
Necesito ayuda, hola?
quiero contratar spotify premium pero al ingresar los datos de la tarjeta me dice que "ha ocurrido un error en el pago. " a que se puede deber esto????
- quiero contratar spotify premium pero al ingresar los datos de la tarjeta me dice que "ha ocurrido un error en el pago. " a que se puede deber esto????
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- Spotify Star
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Solved!! Subscription cancel
Plan : Premium Country : Czech Republic Device : Xiaomi Redmi Note 7Operating System : Android 9 Hi, just got my 3 months free premium.I wanted to check if I can cancel subscription anytime. (That's not the problem)I can't find cancel button or anyth...
- Plan : Premium Country : Czech Republic Device : Xiaomi Redmi Note 7 Operating System : Android 9 Hi, just got my 3 months free premium. I wanted to check if I can can...
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- Regular
- 865 Views
- 7 replies
- 0 likes
- 865 Views
- 7 replies
- 0 likes