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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5292 Views
  • 23 replies
  • 2 likes
  • 5292 Views
  • 23 replies
  • 2 likes

there's no paysafecard as a payment method?

I wanted to buy premium, but i only have paysafe available as a payment method, i heard there was paysafe payment, but now i just see paypal and credit card. Anyone knows something?

  • Visitor
  • I wanted to buy premium, but i only have paysafe available as a payment method, i heard there was paysafe payment, but now i just see paypal and credit card. Anyone knows something?
  • OneByBoo
  • Roadie
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Spotify Premium promotion with Google Home Mini

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9 / Custom DesktopOperating SystemAndroid Oreo / Windows 10My Question or IssueAlmost four weeks ago, I applied for the promotion and I was even eligible because I've never done one of these pr...

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  • Regular
  • Plan Premium Country United States Device Samsung Galaxy Note 9 / Custom Desktop Operating System Android Oreo / Windows 10 My Question or Issue Almost four weeks ago, I applied for the...
  • Jᴀᴄᴋ
  • Roadie
  • 749 Views
  • 1 replies
  • 0 likes
  • Google Home Mini
    Premium
    promotion
  • 749 Views
  • 1 replies
  • 0 likes

UNABLE TO PROCESS NEW PAYMENT METHOD

Hi, I am unable to change the payment method. I cancelled the card I used for the payment and I have tried 3 other credit cards to change the payment method byt Spotify won´t accept them. Please help. I want to renew my monthly suscription. Thanks. P...

  • Casual Listener
  • Hi, I am unable to change the payment method. I cancelled the card I used for the payment and I have tried 3 other credit cards to change the payment method byt Spotify won´t accept them. Please help...
  • kpadgett71
  • Visitor
  • 736 Views
  • 2 replies
  • 0 likes
  • 736 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify unsubscribed me on Hulu

PlanPremiumCountry USADeviceiphone 7+Operating System My Question or IssueMy HULU was unsubscribed. I talked to the HULU people they said spotify unsubscribed me. I've tried to check my spotify account online, but they say that I'm using free spotify...

  • Newbie
  • Plan Premium Country  USA Device iphone 7+ Operating System     My Question or Issue My HULU was unsubscribed. I talked to the HULU people they said spotify unsubscribed...
  • punk13austin
  • Newbie
  • 1175 Views
  • 3 replies
  • 0 likes
  • 1175 Views
  • 3 replies
  • 0 likes

Unable to Redeem Google Home Mini

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9, PCOperating SystemAndroid Pie 9.0, Windows 10 My Question or Issue I am trying to redeem the Google Home Mini offer. I am already paying for premium and have been subscribed for at least a few m...

  • Visitor
  • Plan Premium Country United States Device Samsung Galaxy S9, PC Operating System Android Pie 9.0, Windows 10   My Question or Issue   I am trying to redeem the Google Home Mini o...
  • OneByBoo
  • Roadie
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where online to get a spotify gift card for Bulgaria?

I am looking for a way to buy a spotify gift card which will be valid for an account in Bulgaria. As I am not physically there, I am looking for a way to buy it online. Anyone know how? I have a spotify account but registered in a different country.

  • Casual Listener
  • I am looking for a way to buy a spotify gift card which will be valid for an account in Bulgaria. As I am not physically there, I am looking for a way to buy it online. Anyone know how? I have a spot...
  • OneByBoo
  • Roadie
  • 2165 Views
  • 3 replies
  • 0 likes
  • 2165 Views
  • 3 replies
  • 0 likes

Solved!! Google Home Mini -- Can't reorder after cancelation

I ordered my free Google Home Mini, however, the shipping address was wrong and the only way to change it was to cancel the order completely. It hadn't shipped yet. Now the system thinks that I have an order and won't allow me to order it again. What...

  • Regular
  • I ordered my free Google Home Mini, however, the shipping address was wrong and the only way to change it was to cancel the order completely. It hadn't shipped yet. Now the system thinks that I have ...
  • Yogablu
  • Regular
  • 3091 Views
  • 6 replies
  • 1 likes
  • All Platforms
    Other
  • 3091 Views
  • 6 replies
  • 1 likes

Shuffle play in offline not working

PlanPremium with HuluCountryUSADeviceSamsung Note 8Android My Question or IssueI have the Spotify premium with Hulu plan and recently I have had trouble with shuffle play in offline mode. When I press shuffle play it will say "You have discovered a p...

  • Visitor
  • Plan Premium with Hulu Country USA Device Samsung Note 8 Android   My Question or Issue I have the Spotify premium with Hulu plan and recently I have had trouble with shuffle play in of...
  • osornios
  • Spotify Star
  • 833 Views
  • 1 replies
  • 0 likes
  • premium with hulu
    Shuffle play
  • 833 Views
  • 1 replies
  • 0 likes

Unable to renew Premium Individual

I've been a member for 2 years or so, the overwhelming majority of that time has been on a Premium Individual sub. I live in New Zealand and use the Spotify Android apps on my phones as well as the webapp on windows PCs. Sometimes an automatic paymen...

  • Newbie
  • I've been a member for 2 years or so, the overwhelming majority of that time has been on a Premium Individual sub. I live in New Zealand and use the Spotify Android apps on my phones as well as ...
  • osornios
  • Spotify Star
  • 1297 Views
  • 1 replies
  • 0 likes
  • 1297 Views
  • 1 replies
  • 0 likes

Solved!! el codigo de la tarjeta de regalo no funciona, marca error

Compre dos tarjetas de suscripcion y ninguna funciona, eh intentado lo de 0 o ''O'' pero aun asi siguen sin funcionar, fui a hablar con el sujeto de el seven eleven pero ya esta activada y no funciona, sali y volvi a iniciar en sesion pero no hay nin...

  • Casual Listener
  • Compre dos tarjetas de suscripcion y ninguna funciona, eh intentado lo de 0 o ''O'' pero aun asi siguen sin funcionar, fui a hablar con el sujeto de el seven eleven pero ya esta activada y no funcion...
  • osornios
  • Spotify Star
  • 1079 Views
  • 3 replies
  • 1 likes
  • 1079 Views
  • 3 replies
  • 1 likes

PaySafe Card in Switzerland

PlanPremiumCountrySwitzerland My Question or IssueIs it possible in Switzerland to pay for Spotify Premium with PaySafe Card? CheersEl_Diabolo

  • Visitor
  • Plan Premium Country Switzerland   My Question or Issue Is it possible in Switzerland to pay for Spotify Premium with PaySafe Card?   Cheers El_Diabolo
  • OneByBoo
  • Roadie
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Suggested songs are added to my playlists even though I'm premium.

I'm a premium member, but like on free plans Spotify "suggestions" are added to my playlist during playback. It's annoying and frustrating. To make it worse there's no way to "dislike" them in the app to make them go away. I'm constantly having to fo...

  • Casual Listener
  • I'm a premium member, but like on free plans Spotify "suggestions" are added to my playlist during playback. It's annoying and frustrating. To make it worse there's no way to "dislike" them in the ap...
  • osornios
  • Spotify Star
  • 384 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Playlists
  • 384 Views
  • 1 replies
  • 0 likes

Solved!! Can I Play Music 24-7?

Upgrading to PremiumUSA DeviceiPad Gen 6Operating SystemCurrent Is there a way to play a playlist 24 hours a day 7 days a week for background music? Thank you.

  • Visitor
  • Upgrading to Premium USA   Device iPad Gen 6 Operating System Current   Is there a way to play a playlist 24 hours a day 7 days a week for background music?   Thank you.
  • osornios
  • Spotify Star
  • 3313 Views
  • 3 replies
  • 0 likes
  • 3313 Views
  • 3 replies
  • 0 likes

Podcast paid?

I wanted to upload podcasts on Spotify, but internet says they will not get paid. Is that correct?

  • Casual Listener
  • I wanted to upload podcasts on Spotify, but internet says they will not get paid. Is that correct?
  • OneByBoo
  • Roadie
  • 523 Views
  • 3 replies
  • 0 likes
  • 523 Views
  • 3 replies
  • 0 likes

cancelling my premium account

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI thinking about switching back to free account. My question is, what happens to all the songs and...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I thinking a...
  • Billy-J
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

advertisment with premium

PlanPremiumCountrySweden My Question or IssueI have a premium subsciption. I continously get advertisments about bands, albums and spotify premium family. I can't see any way of turning those advertisments off. Any chance anyone found a way? Or is it...

  • Roadie
  • Plan Premium Country Sweden   My Question or Issue I have a premium subsciption. I continously get advertisments about bands, albums and spotify premium family. I can't see any way of turn...
  • Billy-J
  • Spotify Star
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Changing subscription from Premium to student discount

Hi guys! I currently have a Premium subscription but just received notification that Im verified a student eligible for the student discount. I looked at this thread How do I change from regular Premium to the student discount to see how I change my ...

  • Visitor
  • Hi guys!  I currently have a Premium subscription but just received notification that Im verified a student eligible for the student discount. I looked at this thread How do I chang...
  • OneByBoo
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Google Home Mini Promo Website Issues

PlanPremium FamilyCountryUSADeviceMacbook Pro mid 2015Operating SystemmacOS Mojave My Question or IssueI seem to be having issues redeeming my google home mini from the email link. I've tried multiple times to follow the steps once I've reached the w...

  • Casual Listener
  • Plan Premium Family Country USA Device Macbook Pro mid 2015 Operating System macOS Mojave   My Question or Issue I seem to be having issues redeeming my google home mini from the email...
  • Billy-J
  • Spotify Star
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Solved!! Definition of a month

For things such as the 3 month premium trial and just general pay monthly plans, what is the definition of a month? is it from date to date between months? 30 days? 31 days? 4 weeks? Thanks

  • Visitor
  • For things such as the 3 month premium trial and just general pay monthly plans, what is the definition of a month? is it from date to date between months? 30 days? 31 days? 4 weeks?   Thanks
  • KossB
  • Roadie
  • 659 Views
  • 1 replies
  • 0 likes
  • 659 Views
  • 1 replies
  • 0 likes